Tue.Oct 11, 2022

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Wellbrook Hospitality’s principals on future growth

Boutique Hotel News

BHN editor Eloise Hanson speaks to Timothy Griffin, PJ Kenny and Prasanthan Balakrishnan, principals at Wellbrook Hospitality , about the group’s first project LEVEN Manchester, expansion plans, and investor sentiment. The post Wellbrook Hospitality’s principals on future growth appeared first on Boutique Hotel News.

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Why your hotel needs a sleep program

eHotelier

A good sleep program is a leading factor in guest satisfaction and word of mouth, plus it also offers upsell opportunities and long-term brand equity support.

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Hotel Tips: 5 Ways to Generate More Bookings from Facebook

Soft Inn

A Facebook Page should be a vital channel for hotels in order to promote their business, reach out to global audiences and engage with their fans. With Facebook, the hotel should not only focus on showcasing the hotel services but also do a lot of things while promoting the hotel business.

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How Digital Can Help Brands Create Personalized Experiences for Guests

Modern Restaurant Management

For the past several years—and especially since the pandemic—restaurant brands have focused on enhancing digital experiences that allow them to offer more off-premise options and streamline operations to address staff shortages. While digital tools help solve these problems and open up a new world of marketing possibilities, they can also help brands create more personalized experiences, and therefore, a more meaningful relationship with their guests.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Relais & Châteaux select Mews as PMS partner

Boutique Hotel News

Worldwide: Relais & Châteaux, a global collection of independently owned hotels and restaurants, has selected cloud-based Mews as its preferred property management system. Over 580 hotels comprising more than 14,000 rooms within Relais & Châteaux’s portfolio can now choose to use Mews PMS. Mews serves over 3,000 properties across more than 70 countries.

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AHC22: Andrew Robb, RBH Hospitality Management

Boutique Hotel News

BHN speaks to Andrew Robb, chief financial officer at RBH Hospitality Management , about controlling costs through high inflation, the group’s ESG strategy, and luxury hotel management agreements. Filmed at the Annual Hotel Conference 2022. The post AHC22: Andrew Robb, RBH Hospitality Management appeared first on Boutique Hotel News.

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Thompson San Antonio – Riverwalk welcomes three to senior team

eHotelier

Eugene Mardell has been appointed General Manager; Melanie Bruce has joined as Director of Sales and Marketing; and Natalie Fournier as Director of Revenue.

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HolidayHero closes €500k pre-seed round

Boutique Hotel News

Netherlands: HolidayHero, a software platform that supports hotels and short-term rental hosts to manage and exceed guest expectations, has closed a €500,000 pre-seed funding round to kick off its vision of delivering proactive and personalised guest experiences in the travel industry. The investment was led by Ruud Stelder, Dennis Cuijpers [formerly of SEOshop / Lightspeed and now at Orderchamp], and Hjalte Niehorster [formerly of Lightspeed], a renowned group of SaaS-tech angels and founders

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Dusit Hotel & Suites – Doha makes its grand debut

eHotelier

Dusit International's third hotel in Qatar will open its doors to welcome the world ahead of the FIFA World Cup Qatar 2022.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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AHC22: Joe Stather, Questex

Boutique Hotel News

BHN speaks to Joe Stather, market leader of operational real estate at Questex, about the short-term outlook for hotels, why the industry is attractive for investment, and key market trends for 2023. Filmed at the Annual Hotel Conference 2022. The post AHC22: Joe Stather, Questex appeared first on Boutique Hotel News.

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Sydney recorded best hotel performance of the pandemic-era in September

eHotelier

Sydney’s monthly hotel performance reached a pandemic-era high, according to preliminary September 2022 data from STR.

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Graduate Hotels Brings OffLimits Brand to Its Properties

Lodging Magazine

Graduate Hotels and OffLimits have partnered to bring the vegan, gluten-free cereal brand to all Graduate Hotels properties, offering a dining option to travelers and communities throughout the United States. The partnership includes limited-edition breakfast-inspired menu items available at select hotels, grab-and-go offerings in each Graduate across the portfolio, and the “Hit Snooze” hotel package.

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Hospitality faces huge challenges but also great opportunities

Hotel Owner

Over the past year, hotels across the UK have been reopening their doors, but the world they’ve opened up to is not the same one they knew before the pandemic. This year has seen a revival of London’s hospitality industry, with inbound visits to the UK forecast to reach 65% of pre-Covid levels by the end of the year. . Yet, with soaring energy bills and an explosion in vacancy rates among hospitality staff, increasing by 675% from November 2021 to January 2022, the post-pandemic road to recovery

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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TaKorean CEO shares why employees stick around

Fast Casual

Mike Lenard, founder and CEO of TaKorean, said the wages he saves by having highly capable people, as well as low turnover, create a model for ongoing financial success.

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Wundermart: The new must-have 24/7 shop for hotels?

Hotel Owner

Wundermart is an autonomous 24/7 grab-and-go convenience store concept set within a hotel. After launching in Amsterdam, it now operates internationally in over five countries, partnering with some of the biggest chains in the world, including Hilton, IHG, Marriott and Radisson. What was the inspiration behind Wundermart? It started with the co-founders designing snacks, like nuts and raisins, to go into hotels around the Netherlands to give a little service for their guests.

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Construction Begins on New Alaska Cruise Port Destination

Cruise Hive

The new cruise dock and terminal facility in Whittier is now underway, with a planned opening in 2024 for three popular cruise lines. The post Construction Begins on New Alaska Cruise Port Destination appeared first on Cruise Hive.

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Sun Street Hotel London opens its doors

Hotel Owner

Bespoke Hotels has officially opened its latest addition, Sun Street Hotel in London, a five-star boutique property situated on the borderline of Shoreditch and the City of London in close proximity to Liverpool Street and Moorgate stations. . The hotel has 41 guest rooms, including seven suites, which have been decorated in either a Georgian or modern style by the interior design firm, Bowler James Brindley. .

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.

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Disembarkation Port Change for Holland America Line Cruise Ship

Cruise Hive

Guests booked onboard the Oosterdam Transatlantic Cruise received surprising news as the cruise line changed the debarkation port. The post Disembarkation Port Change for Holland America Line Cruise Ship appeared first on Cruise Hive.

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Keswick guest house sold to new owners

Hotel Owner

New owners are set to acquire Woodside Guest House, a Victorian-period guest house in Keswick, after it was brought to market for offers in the region of £675,000. The site sits in a high-profile trading position in the Cumbrian market town in the heart of the Lake District National Park. The property includes five-letting bedrooms, a breakfast room for 12 covers, private gardens, car park and separate two-bedroom owners’ accommodation.

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Wyndham Hotels & Resorts Announces Global Expansion of The Meetings Collection

Lodging Magazine

PARSIPPANY, New Jersey—Wyndham Hotels & Resorts announced the global expansion of The Meetings Collection, which now includes over 160 hotels and resorts across the Americas, Asia, Europe, the Middle East, and Africa. A curated collection of hotels and resorts in meetings destinations, The Meetings Collection caters to planners by putting their needs at the forefront, making it easier to organize multiple multi-year meetings across hotels and brands.

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Wyboston Lakes shortlisted for Greengage 2022 Sustainability Awards

Hotel Owner

Wyboston Lakes Resort has revealed it has been shortlisted in the Greengage 2022 Sustainability Awards for Sustainability Initiative of the Year – accommodation and meetings venues. It revealed this is the third nomination for sustainability by which the Resort has recently been recognised. It comes after being announced as a finalist for Best Sustainable Initiative at the M&IT Awards and for the Sustainability Award in the Meetings Industry Association’s miaList 2022.

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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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UNLV offers online master’s degree

NV Hotels

NHLA members, here is a fantastic educational opportunity! UNLV, one of the most renowned and respected universities in the country, offers an online master’s degree in hospitality administration. The post UNLV offers online master’s degree appeared first on NV Hotels.

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Cambria Hotel Portland Downtown Old Port Opens

Lodging Magazine

ROCKVILLE, Maryland—Cambria Hotels, a brand from Choice Hotels International, Inc., continued its expansion with the opening of its first hotel in Maine: the Cambria Hotel Portland Downtown Old Port. The six-story, 102-room hotel underscores the brand’s growth across New England, joining the recently opened Cambria Hotel New Haven University Area and Cambria Hotel Manchester South Windsor.

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IHG signs new InterContinental hotel in Saudi Arabia

Hotel Management Network

IHG Hotels & Resorts has expanded its portfolio in the Middle East with the signing of management agreement with Al Ajlan Company for a new InterContinental brand property. Located in the Riyadh North area, Saudi Arabia, the new property will be part of an advanced masterplan featuring high-end retail, offices and entertainment. The hotel will boast 400-key hotel and serviced apartments and other amenities including dining options, multipurpose meetings and events rooms, a health club and a

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The Key to Better Salads Is at the Bottom of the Bowl

EATER

Shutterstock. Restaurants use this sauce trick and you should too This post originally appeared in the October 10, 2022 edition of The Move , a place for Eater’s editors and writers to reveal their recommendations and pro dining tips — sometimes thoughtful, sometimes weird, but always someone’s go-to move. Subscribe now. One of my all-time favorite kids’ stories is Dr.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i