Thu.Dec 05, 2024

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Hotel Kiosk with Multiple Languages Support

Soft Inn

Hotel guests may come from anywhere in the world and speak different languages. Hence, the hotel kiosk solution must support multiple languages. In Japan, all the train ticket kiosks support Japanese and five other languages, such as English, Chinese, Spanish, etc.

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It’s All in the Glass: Selecting the Right Glassware to Complement Your Restaurant’s Vibe

Modern Restaurant Management

Just as a chef elevates a signature dish with bold, unique flavors that please the senses, the right glassware can enhance the presentation of drinks and food, creating a visually engaging experience for customers. Picture this: a server carrying an eye-catching, beautifully poured cocktail in a unique glass catches the eye of customers at a restaurant.

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Black Friday 2024: Strategic Hotel Website Campaigns Drive 64% Growth in Direct Bookings

Hospitality Net

Black Friday has become a game-changer in the hospitality industry, a moment that redefines booking trends and drives unprecedented opportunities for hoteliers. As one of the most anticipated shopping events of the year, its impact on the travel sector continues to grow, reshaping how hotels approach their direct channel strategies. Following the close of the 2024 Black Friday season, The Hotels Network (THN) has conducted an in-depth analysis to uncover how this pivotal period influenced direct

Book 110
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PMS integration for hotels | What it is and how it works

MEWS

What is a PMS integration? A PMS integration connects your property management system (PMS) with other tools and systems to streamline operations and ensure seamless collaboration. These systems might include channel managers, customer relationship management (CRM) tools, payment gateways, keycard or access systems, point-of-sale (POS) systems , and accounting software.

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Navigating Payroll Compliance: Future-Proofing Payroll in an Evolving Regulatory Landscape

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

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10 Tips to Improve Hotel Customer Service

Hotelogix

Customer service in hotels is arguably one of the most important considerations that guests make before booking a room. While quality hotel customer service can be a huge boon for your business, offering inexcusable customer care in the hospitality industry can be just as disastrous. Let’s look at some situations that are widely considered unacceptable: Delayed response time to a query, complaint, or concern Long lines due to inefficient service Rude and unprofessional interactions Impers

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Empowering future generations with skills for an AI world

SAS

As technology becomes a central part of how we communicate, learn, and interact with the world, many students in many regions still lack the digital skills needed to unlock their full potential. Bridging this digital divide not only offers a concrete path toward economic prosperity but also is foundational to [.

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Agentic AI is the top strategic tech trend for 2025 says Gartner: How does this impact travel & hospitality?

Hospitality Net

Buckle up, everyone! We’re entering an era where AI isn’t merely an assistant but is transforming a future where AI systems act as proactive agents, driving intelligent actions and redefining the way industries, including hospitality and travel, operate. Welcome to the fascinating realm of ’Agentic AI’—the next significant leap in technology revolutionizing our collaboration with machines, transforming the customer journey into an autonomous and hyper-personalized experience.

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The Evolution of Hotel Demand Forecasting

Revenue Hub

Understanding future demand trends, their causes, and the guest segments driving them can help hotel revenue managers adjust room rates to boost occupancy and sales. NB: This is an article from Cloudbeds , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date Accurate forecasting also benefits hotels’ bottom lines in other ways.

Book 90
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Report: Wellness: Exploring the Luxury Traveller’s Mindset.

Hospitality Net

This research is the result of a collaboration between ILTM, Hyatt and Altiant, it features a unique piece of research that focuses solely on affluent and HNW individuals’ views on luxury travel. We gathered quantifiable data from six countries of their global community, with a total of 800 interviews in October 2024 across the UK, US, France and China (n=150 in each), in addition to the UAE and Saudi Arabia (n=100 in each).

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Why The Digital Markets Act Interpretation is Causing Issues

Revenue Hub

I will elaborate based on my understanding of the travel and hotel distribution ecosystem, after 25 years in this industry working in different capacities. NB: This is an article from mirai , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date Interestingly my tenure has been divided in 3 different periods, relatively evenly distributed in terms of time, among leading players in different segments: OTA : 8 years at Expedia Google : 7 years at the leading search eng

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Orbite Closes Series A and Launches Luxury Space Programs and Strategic Partnership

Hospitality Net

Orbite, the premier space training and operations company for space explorers, announced the completion of its $4 million Series A funding round, backed by both existing and new investors. The new funding will allow Orbite to scale its operations, boost sales and marketing efforts, and advance pre-development for its inaugural Spaceflight Gateway Campus.

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HVMG Added Eight Properties to Its Portfolio in 2024

Lodging Magazine

ATLANTA—Hospitality Ventures Management Group announced that the company added eight new hotels to its portfolio in 2024, bringing the total number of properties it holds to 51. The new additions include a mix of Marriott and Hilton branded hotels covering lifestyle, select-service, full-service, and extended-stay categories. “2024 was an outstanding year for HVMG, adding nearly 1,200 new rooms to our nationwide portfolio,” said Robert Cole, president and CEO, HVMG.

Magazine 110
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Rixos To Redefine Luxury All-inclusive In Southeast Asia With New Signing In Vietnam

Hospitality Net

Ennismore, the fastest-growing lifestyle and leisure hospitality company, and leading Vietnamese luxury hospitality developer, Sun Hospitality Group, a member of Sun Group - Vietnam’s leading conglomerate, today announced the signing of Rixos Phu Quoc, marking a significant milestone as the first Rixos destination in Southeast Asia. Rixos Phu Quoc will open its first phase in mid-2026.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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Was Black Friday Your Friend or Foe?

Revenue Hub

Black Friday was born in the United States as a retail holiday and has since spread internationally to become a key commercial event for all sectors, including tourism. NB: This is an article from BEONx , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date For hotels, this event presents an interesting dichotomy: it is a powerful tool to attract new customers and fill rooms, but it can also punish and cannibalize future sales.

Book 90
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IHG adds over 1,000 keys in Al Madinah with new hotels signing with Knowledge Economic City

Hospitality Net

IHG® Hotels & Resorts, one of the world’s leading hospitality companies, has signed a management agreement with Knowledge Economic City (KEC) Co., a public listed company in Saudi Arabia, for two new hotels in the Islamic World District (IWD) within the holy city of Al Madinah.

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Hotel Pricing & Distribution: Right Prices on the Right Channels

Revenue Hub

Knowing where to list your hotel and the prices to charge can be tricky, especially for busy operators of small, independent properties. NB: This is an article from RoomPriceGenie , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date It’s not just about being visible on booking channels to help travelers find you; it’s equally important to set room rates that convert these travelers into guests.

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Oetker Collection Plans St Tropez Hotel Opening for 2027

Hospitality Net

Oetker Collection has revealed plans to open a new property in St Tropez in 2027. Working closely in partnership with the property’s owners, the Pariente and Essebag families, the new hotel — which is currently unnamed — is planned to open in time for the 2027 season.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Escape Miami’s Eternal Summer With Casa Juancho’s Take on Christmas

EATER

Inside the castle-like dining room, an extravagant celebration awaits For some restaurants, whether old or new, the reason for the season is not just to celebrate with food and drink — it’s to go wild over holiday decor. In this miniseries, we highlight the spots across the country for whom extra doesn’t begin to cover it when it comes to lights, tinsel, and Christmas spirit.

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2026 Opening Planned for Six Senses Quexigal Palace in Avila near Madrid, Spain

Hospitality Net

Quietly tucked away in Ávila, just 50 minutes from Madrid, lies a 16th-century palace with a story to tell. Six Senses, part of IHG Hotels & Resorts’ fast-growing Luxury & Lifestyle portfolio, has signed a hotel management agreement with the joint venture created by Sidercom and El Enebro to welcome guests like the royalty of centuries past within a 100-hectare (250 acre), 60-key country estate, which is expected to open at the end of 2026.

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STAAH Weekly Hospitality Quiz: 6 December

STAAH

Welcome to STAAHs Weekly Hotel Industry Quiz! At STAAH, we believe that staying sharp and informed is key to thriving in the ever-evolving hospitality world. Whether youre a seasoned hotelier or just starting out in the industry, this quiz will test your knowledge and keep you on top of industry trends. Join us every week for a new set of questions!

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How In-Store Bakeries Can Make the Most of Seasonal Sales

Modern Restaurant Management

As we approach the busiest time of year for in-store bakeries, flavors like pumpkin and peppermint take center stage across the country. These classic flavors are beloved by many, but there’s also an appetite for innovative twists and new sensations that capture the essence of the season in exciting ways. Today’s consumers are on the hunt for bold and unique flavor combinations that enhance their seasonal experiences.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Zero-click search will change metrics, will it change conversions?

Hospitality Net

Zero-click search is when the person searching goes on a search engine and gets the answers they need right from the search engine. They don’t need to click on a website. This has been happening for a while. With snippets, and richer search engine pages.

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AHLA Urges Congress to Take Up Legislation That Would Protect Consumers

Lodging Magazine

WASHINGTON—The American Hotel & Lodging Association (AHLA) urged congressional leaders to take up important legislation that would protect consumers from hidden fees in their hotel booking journey before the 118th Congress ends Jan. 3, 2025. In a letter to House and Senate leaders, AHLA President and CEO Rosanna Maietta called on lawmakers to move lodging fee transparency legislation—the House-passed No Hidden FEES Act or the Senate’s Hotel Fees Transparency Act—to President Biden’s desk.

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U.S. hotel results for week ending 30 November

Hospitality Net

Due to the Thanksgiving calendar shift, the U.S. hotel industry reported lower year-over-year performance comparisons, according to CoStar’s latest data through 30 November. CoStar is a leading provider of online real estate marketplaces, information and analytics in the property markets.

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TPG Hotels & Resorts adds Sheraton McKinney to portfolio

Hotel Business

Hospitality management firm TPG Hotels & Resorts has added the Sheraton McKinney Hotel in McKinney, TX, to its managed portfolio. LXMI Capital recently acquired the property. The 187-room hotel features an outdoor pool, a fitness center, more than 16,000 sq. ft. of meeting space and an 82-seat restaurant, The Sweetwater Bar & Grill. “This is an exciting time for the Sheraton McKinney, and we are honored to bring our world-class management expertise to this property,” said Ben

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a