Mon.Apr 10, 2023

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Upselling strategies to grow revenue and improve business performance

eHotelier

Hotels can effectively grow revenue today through applying revenue management strategies to the practice of upselling. By analysing guest data, using dynamic pricing strategies, leveraging pricing psychology, personalizing offers, and providing staff with the right tools and training, hotels can improve overall business performance.

Pricing 299
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Yagiz chef opens Mediterranean restaurant Chessell & Clark in Southbank

Hospitality Magazine

The culinary talent behind Yagiz restaurant has launched a new eatery in Melbourne’s Southbank. Chessell & Clarke marks a new chapter for Murat Ovaz, former co-owner and head chef of Yagiz, and Serge Thomann (i Carusi ii), who have brought on Frank Berardi (The Melbourne Club) as head chef of the 50-seater. Ovaz says the menu skews towards both Italian and Turkish flavours, which is available from breakfast to lunch. “Our dishes are an interpretation of the food from my homeland

Training 246
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Recipe for Success – How Technology Is Revolutionizing the Restaurant Industry

Modern Restaurant Management

The hospitality industry has until very recently been known to drag its feet when it comes to new technology. This partly results from a persistent and prevalent status quo bias that adapting to new tech is costly and tricky to implement. This was however, until COVID-19 changed everything. Cloud-based technology has been leading the tide of change over the last couple of years.

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Gordon Ramsay takes over Aria in Sydney this May

Hospitality Magazine

One of the world’s most iconic and awarded culinary figures is coming to Sydney this May. Gordon Ramsay will bring his three-Michelin star establishment Restaurant Gordon Ramsay to Sydney’s Aria for a three-night residency, marking the first time the fine diner will leave London. Matt Moran and Ramsay are long-time friends, with the 25-plus year friendship culminating in one of the biggest food events the city has ever seen.

Magazine 246
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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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U.S. hotel GOPPAR highest since October 2022

eHotelier

U.S. hotel gross operating profit per available room (GOPPAR) exceeded the pre-pandemic comparable and was the highest since October 2022, according to STR‘s February 2023 P&L data release. EBITDA was the only key bottom-line metric on a per-available-room basis to come in lower than February 2019.

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IHG partners with Steps to employ people with disabilities in Thailand

eHotelier

IHG Hotels & Resorts, one of the world’s leading hotel companies, is proud to announce a landmark partnership with Steps – an organisation that empowers employers to realise the potential of neurodivergent people.

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Jake Down wins Bombay Sapphire Stir Creativity cocktail competition

Hospitality Magazine

Down of Sydney’s Apollonia has been crowned the inaugural winner of the competition after his cocktail took out top spot at the final event. Down along with the other three finalists Lachlan Bentley from Gimlet at Cavendish House; Martin McConnell from Frog’s Hollow Saloon and Pauric Kennedy from Barangaroo House presented their creations at the final event in Sydney on 4 April.

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Native Places announces ambitious expansion across the UK with its 2025 vision

eHotelier

Leading UK lifestyle aparthotel brand Native Places has announced ambitious growth plans with the opening of five new hotels within the next two years as part of its committed 2025 vision.

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Inside Two Good Co’s Chef of the Month program

Hospitality Magazine

Sydney-based social enterprise Two Good Co has always used food to support and empower women experiencing domestic violence, homelessness and trauma. After opening Two Good Café in Darlinghurst’s Yirranma Place last year, the team launched the Chef of the Month program, which sees renowned culinary figures develop menus that are cooked and served at the venue.

Events 130
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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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Extended Stay America Premier Suites adds property in Fredericksburg, Virginia

eHotelier

Extended Stay America announced today the opening of the Extended Stay Premier Suites Fredericksburg, located in Virginia. The property was developed and will be managed by the owner KARA Hospitality.

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Key International and Shaner open SpringHill Suites

Hotel Business

Key International , a real estate investment and development company, and Shaner Hotels , an international hotel owner, operator and developer, have opened the 156-suite SpringHill Suites by Marriott Jacksonville Beach Oceanfront in Florida. Shaner will operate the hotel, owned by Key International. “The SpringHill Suites by Marriott Jacksonville Beach Oceanfront marks our fifth hotel in the Jacksonville area, immediately creating economies of scale and the ability to share best practices with o

Marketing 111
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Silverado Resort and Spa announces new pastry chef

eHotelier

Silverado Resort and Spa, a luxury resort in the heart of classic Napa Valley wine country, has named Devon Pritchard to the position of resort pastry chef. Prior to joining the Silverado Resort culinary team, Pritchard served as pastry chef at Camden Spit & Larder, a London-inspired eatery, in downtown Sacramento, California.

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She Has a Deal Announces Pitch Competition Finalists for 2023

Lodging Magazine

MCLEAN, Virginia—Officials of She Has a Deal announced the five finalist teams of the Early Career track selected to advance to the final round of SHaDPitch 2023. The annual hotel investment pitch competition allows teams of early career women to compete for the prize of $50,000 of equity in SHaD’s Prosperity Fund I, following the conclusion of a virtual, preliminary round of pitching.

Magazine 109
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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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Thomson Playa Del Carmen welcomes new General Manager Matias Tugores

eHotelier

Thompson Playa del Carmen welcomes a new General Manager, Matías Tugores, whose leadership, charisma, and expertise is bound to continue the property’s prosperity.

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Entertainment Takes Center Stage at AAHOACON ’23

Lodging Magazine

While a full slate of educational sessions and robust trade show are a major part of the draw of the upcoming AAHOACON ’23, there’s plenty to look forward to in terms of entertainment options as well, according to AAHOA (Asian American Hotel Owners Association) President/CEO Laura Lee Blake. Blake highlighted this year’s Welcome Reception, which will take place tomorrow night at the Los Angeles Coliseum.

Magazine 109
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Global hospitality providers head to Dubai as regional industry plans multi-billion investments

eHotelier

Running at Dubai World Trade Centre, the Hotel Show comes against a regional upsurge of hospitality investment driven largely by the UAE and Saudi Arabia.

Events 130
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HB Exclusive: Red Roof names Lina Patel director, strategic franchise initiatives

Hotel Business

Red Roof has appointed Lina Patel to the newly created role of director, strategic franchise initiatives. In her new role, she is responsible for directing the growth of the Red Roof brand among diverse and underrepresented communities, as well as in the franchise community at large. She reports to Matthew Hostetler, Red Roof’s chief development officer.

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.

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Oaky introduces Front Desk Upsell Automation, revolutionizing hotel revenue strategies

eHotelier

This new functionality is designed to transform front desk agents into upselling superstars, boosting revenue and keeping employees happy and motivated.

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Some of our key product feature upgrades and necessary integrations

Hotelogix

The post Some of our key product feature upgrades and necessary integrations appeared first on Hotelogix.

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CoMMingle360 Transforms Customer Engagement and Drives New Business for Hotels

Hospitality Net

Lodging Interactive, an award-winning digital marketing, reputation management, and social media engagement agency exclusively serving the hospitality industry since 2001, announced the launch of CoMMingle360. CoMMingle360 is a fully managed omnichannel lead generation marketing service that leverages social media platforms, text messaging, email marketing, and instant content delivery resulting in new business opportunities for hotel sales teams.

Marketing 104
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Unlocking the Power of Personalization in Hotel Marketing

Revfine

Personalization is all around us. You can completely print your cat’s face on M&M’s and customize name-brand sneakers. Your smart speaker recognizes your voice, and your streaming services offer recommendations based on the genres and artists you love. In this article, you’ll learn how to deepen your engagement, increase conversion rates, grow loyalty, and drive The post Unlocking the Power of Personalization in Hotel Marketing appeared first on Revfine.com.

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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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How Hotel Salespeople At Parks Hospitality Group Use Video Email To Close More Deals And Build Stronger Connections

Hospitality Net

As frequent readers of my monthly training articles know, I have been a huge advocate of using a “tech for touch” approach for many years. In training articles, webcasts, and in my on-site hotel sales training workshops, I have provided suggestions for using video email apps to put the “people parts” back into hotel sales. Whereas most sales conversations these days happen in email and in-app message exchanges, personalized video emails allow salespeople to stand out.

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Tucson Launches Marketing Campaign to Attract Hispanic and Spanish-Speaking Travelers

Travel Pulse Destinations

The new campaign has been an instant success, generating more than 1.2 million ad impressions and skyrocketing visitation to the website "Vamos a Tucson.

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HotelRunner Introduces ‘Elite’: An Exclusive Path to Efficiency and Profitability

Hospitality Net

HotelRunner, the leading hospitality and travel technologies platform, has launched HotelRunner Elite, an exclusive service designed to add exponential value to independent and chain hotels, helping them overcome the challenges of strategic positioning and yield management.

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May Marketing Ideas for Restaurants

Service that Sells

The weather is getting warmer, and it’s time to heat up your sales! It may surprise you how many national observances are in May. And while many of us don’t “celebrate” them, they can be effective tie-ins for creative summer promotions. Here are some May marketing ideas to try in your restaurant: National Hamburger Month – The entire month of May is dedicated to the burger.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i