eHotelier

NOVEMBER 30, 2022

A positive guest experience can result in glowing online reviews, return visits, and a brand reputation that contributes to ongoing growth.

Communication 279

Communication Book 279

Modern Restaurant Management

NOVEMBER 30, 2022

QR codes are an invention of the 1990s, a fad during the rise of smartphones and now one of the ultimate comebacks of the tech world. The quick response code, or QR code, hit the U.S. mainstream public in 2010 when smartphones solidified their fame and were beginning to launch QR code readers on their platforms. During this time, millions of Americans scanned these matrix barcodes on their mobile devices, as they were featured on business cards, billboards, trade show booths, movie posters, and

Download 177

Download Communication Information 177

Boutique Hotel News

NOVEMBER 30, 2022

UAE: Kerzner International has announced the first SIRO hotel will launch in Dubai’s One Za’abeel development in Q4 2023. SIRO is an immersive lifestyle and fitness brand offering tailored programs and treatments developed by specialists in fitness, mental health, nutrition and sleep. British-Somali professional boxer Ramla Ali joins A.C. Milan and British Olympic swimmer Adam Peaty, who will each play a role in the development of SIRO.

Presentation 147

Presentation 147

eHotelier

NOVEMBER 30, 2022

To help get you into the festive spirit, West Hotel Sydney, Curio Collection by Hilton, is launching two Christmas-themed rooms. Available to book from now all the way through until Boxing Day, the rooms will be decked to the halls with Christmas spirit. .

Book 130

Book 130

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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

Guest Satisfaction

Hospitality Magazine

NOVEMBER 30, 2022

Shannon Martinez has announced that she will be helming Ovolo’s vegan restaurant Alibi Bar & Dining in Sydney’s Woolloomooloo. The plant-based chef will make her mark in the city for the first time, leading the venue’s new culinary direction when it launches next year with a revised fit out. “I’m thrilled to be part of Alibi’s new direction.

Magazine 130

Magazine 130

Hospitality Magazine

NOVEMBER 30, 2022

The forces behind some of the city’s most acclaimed restaurants will launch a new venue come March 2023. The Bentley Group’s Brent Savage and Nick Hildebrandt have confirmed they are collaborating with Capella Hotels and Resorts to open Brasserie 1930 just off Bridge Street in Sydney’s CBD. “We are really excited to be partnering with Capella to open Brasserie 1930,” says Savage.

Magazine 130

Magazine 130

eHotelier

NOVEMBER 30, 2022

Sheraton San Diego Hotel & Marina is pleased to announce the appointment of Marcos Seville to new executive chef. Seville most recently served as resort executive chef at the prestigious Naples Grande Beach Resort in Naples, Florida, where he helmed a team of 10 chefs, 45 cooks and 20 stewards.

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Hospitality Magazine

NOVEMBER 30, 2022

Brisbane’s West Village precinct will welcome Ippin Japanese Dining in April 2023; the latest concept from Restaurateur Kenny Lee. Lee is the co-owner of Kuon Omakase in Sydney as well as Allta and Funda, which will open in the CBD shortly. Ippin has secured the second floor site of the Garden Pavilion and will overlook The Common outdoor area.

Magazine 130

Magazine 130

eHotelier

NOVEMBER 30, 2022

Radisson Hotel Group has opened the doors of its first Radisson hotel in France at Nice Airport, following an extensive renovation of the property. Radisson hotel Nice Airport joins Radisson Blu Hotel, Nice as the second hotel of the city in the heart of the French Riviera.

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Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Strategic Planning

Hospitality Magazine

NOVEMBER 30, 2022

The team behind Giuls in Sydney’s Surry Hills Giulia Treuner and Esmeralda Perez, have launched a new concept just 12 months after opening their first. Harry’s by Giuls is located on the buzzing dining precinct that is Stanley Street and focuses on smaller, snack-style dishes designed to share. “Harry’s is all about fresh Italian food, Esmeralda and the team produce almost everything in-house and fresh each day,” says Treuner. “It is a casual neighbourhood res

Magazine 130

Magazine 130

Boutique Hotel News

NOVEMBER 30, 2022

US: Hyatt is set to acquire Dream Hotel Group and its portfolio of 12 lifestyle hotels, with a further 24 signed in the future. Dream Hotels, The Chatwal Hotels and Unscripted Hotels brands will add over 1,700 rooms to Hyatt’s lifestyle portfolio and increase Hyatt’s room count in New York City by more than 30 per cent. The acquisition will extend Hyatt’s footprint in other key markets such as Nashville, Hollywood, South Beach, Durham, and the Catskills. .

Pricing 130

Pricing Marketing 130

Hospitality Magazine

NOVEMBER 30, 2022

A long-awaited reopening of newly refurbished Sydney pub The Abercrombie is coming on December 23. The 24-hour licence means the art deco corner pub is set to become a ‘party palace’ as the multi-level heritage space has undergone a huge transformation since being bought by the Solotel group. Solotel CEO, Elliot Solomon, said this new era for The Abercrombie recognises its party history but also establishes a new club culture experience.

Magazine 130

Magazine Events 130

Boutique Hotel News

NOVEMBER 30, 2022

UK: Angela Maher, co-founder and director of FLIGHT (Future Leaders in Global Hospitality & Tourism), has been named chief executive of The Savoy Educational Trust. Maher will join the Trust in January 2023, succeeding Julia Sibley who has led the organisation for 25 years. It is an independent, grant giving charitable trust, with an aim to advance and develop education, training and qualifications within the hospitality industry.

Training 130

Training Hospitality Management 130

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Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

Cost Reduction

Cruise Hive

NOVEMBER 30, 2022

The Norwegian Pearl is to sail the first ever "Rock The Bells Cruise: A Hip-Hop Experience," departing in November 2023. The post Norwegian Cruise Ship to Sail Hip-Hop Cruise in 2023 appeared first on Cruise Hive.

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Hotel Owner

NOVEMBER 30, 2022

Conscious considerations and decision making. Oliver Brown, the general manager of Wivenhoe House Hotel, said: “In 2023, hoteliers will be expected to build their business strategy on conscious decision-making behind the scenes. Where budget allows, investment in better accessibility, sustainable operations and strong CSR values, will become the expectation not only among customers, but staff too.

Book 105

Book Housekeeping Marketing Budgeting 105

Lodging Magazine

NOVEMBER 30, 2022

PHOENIX, Arizona—WorldHotels Collection announced the expansion of its hotel offerings in North America, South America, and Europe with 13 new properties. The recent additions to the portfolio include the launch of the WorldHotels brand in Canada, the introduction of Crafted in Germany, and a new resort in Brazil. “I am thrilled to announce the continued expansion of the growing WorldHotels brand,” said Ron Pohl, president of international operations and president of WorldHotels, BWH Hotel Group

Magazine 105

Magazine 105

Hotel Owner

NOVEMBER 30, 2022

Stanwell House hotel in Lymington is set to reopen in December following a multi-million pound refurbishment. The boutique hotel situated in the heart of the New Forest national park will open its doors to guests on 16 December, but bookings will be available from 1 December. The hotel has 27 boutique rooms and three new dining options, aiming to cater for a variety of occasions, from an exquisite, fine dining experience to more casual dining.

Catering 105

Catering Book 105

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

Marketing

Lodging Magazine

NOVEMBER 30, 2022

ROCKVILLE, Maryland—Cambria Hotels continued its expansion across the Twin Cities with the opening of the Cambria Hotel Minneapolis Downtown. The six-story, 121-room hotel joins the nearby Cambria Hotel Minneapolis Maple Grove and Cambria Hotel Bloomington Mall of America Minneapolis Airport to further the brand to urban destinations. The Cambria Hotel Minneapolis Downtown is located within the Gateway District and is nearby restaurants, breweries, and riverfront attractions.

Magazine 104

Magazine 104

Hotel Owner

NOVEMBER 30, 2022

The Savoy Educational Trust has appointed Angela Maher as its new CEO, replacing outgoing CEO Julia Sibley MBE who left the role after 25 years. Maher taught at The Oxford School of Hospitality Management at Oxford Brookes University. for 25 years. She also co-founded FLIGHT, a not-for-profit organisation which aims to create a “global conversation” between educators and employers about how best to support and develop next generation hospitality leaders.

Training 105

Training Hospitality Management 105

Cruise Hive

NOVEMBER 30, 2022

The 150,000 gross ton World Dream will be going up for auction in December in Singapore. The cruise ship was once part of Dream Cruises. The post Huge Passenger Cruise Ship Goes Up for Auction appeared first on Cruise Hive.

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Hotel Owner

NOVEMBER 30, 2022

Doubletree by Hilton, Dartford Bridge, has completed a major refurbishment following a multi-million investment, as well as a brand-new food and beverage offering inspired by suppliers within the local community. The hotel, managed by leading hotel investment and management company Klarent Hospitality, has overseen the “significant enhancement” of its accommodation offering and the creation of much-needed additional capacity, particularly ahead of the celebratory Christmas period.

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Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

Marketing

Cruise Hive

NOVEMBER 30, 2022

Royal Caribbean's Anthem of the Seas will no longer be visiting the world's most popular port of Miami, Florida as part of an adjusted sailing. The post Royal Caribbean Itinerary Change Drops World’s Most Popular Port appeared first on Cruise Hive.

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Hotel Owner

NOVEMBER 30, 2022

Irish hotel operator Dalata has officially opened the Clayton Hotel in Glasgow, which is the group’s 50th hotel and has reportedly created 100 jobs locally. . The Clayton Hotel in Glasgow is also the group’s first Clayton hotel in Scotland, following the opening of Maldron Hotel in Glasgow in August 2021. . The hotel is located on Clyde Street on the site of the city’s Grade A-listed Custom House building and is a four-star historical property. .

Events 102

Events 102

Serviced Apartments

NOVEMBER 30, 2022

NORDICS: Forenom Group has appointed Joachim Hallengren as its new chairman of the board. Hallengren originally joined the accommodation provider’s board of directors in 2017 to strengthen Forenom’s vision to become Northern Europe’s strongest corporate housing provider. Five years and 4,000 serviced apartments later Forenom has taken huge steps and growth even with the adverse conditions caused by the corona pandemic.

Marketing 98

Marketing 98

AHLEI

NOVEMBER 30, 2022

Building and managing a thriving hospitality team is easier said than done, especially during these times of high employee turnover. Challenges include a lack of basic management skills, on-the-job training, development difficulties, and the need to support a broader range of operational tasks. To flourish, comprehensive operational hospitality management and leadership training can improve overall staff satisfaction and retention as well as ensure smooth operations to optimize profitability.

Training 96

Training Training & Development Housekeeping Hospitality Management 96

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As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.