Thu.Dec 01, 2022

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How hotels can skip OTA pre-authorizations and go direct

eHotelier

Many hoteliers don’t fully understand the importance of pre-authorizations in their overall revenue management strategy, here's what you need to know.

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Preventing an Ice Maker Takeover

Modern Restaurant Management

Thanks to the internet, including “The Ice Man” TikTok videos, most people know that restaurant ice makers can contain some nasty things. Though many folks still appreciate a cold beverage, knowledge of things lurking in ice makers has them inspecting the ice in their glass more closely. Business owners should take heed of consumers’ new, improved knowledge and work harder than ever to keep ice machines clean, safe, and sanitary.

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Mandarin Oriental announces a new luxury hotel project in Kuwait

eHotelier

Mandarin Oriental Hotel Group has announced today that it will manage a luxury hotel in Kuwait, projected to open in 2028. The hotel will be located in the heart of the financial district of Kuwait City and will bring a new standard of luxury and elegance to the destination.

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Life at Mews interview: Guillermo

MEWS

Mews is a remote-friendly company. In other words, you don’t have to live close to one of our offices – or any office at all – in order to work for us. This is the story of Guillermo, who swapped his life in the city to live amongst the beautiful but remote mountains of Catalonia.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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Accor and Avis extend partnership across Australia and New Zealand

eHotelier

Accor, Australia and New Zealand’s largest hotel operator, has extended its partnership with Avis car rentals across Australia and New Zealand, allowing members of Accor to feel more rewarded when booking car rentals.

Book 130

More Trending

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Cloudbeds launches Amplify worldwide to help lodging businesses drive direct bookings

eHotelier

Cloudbeds, the hospitality management platform powering more reservations and happier guests for lodging businesses around the globe, announced today the global launch of Cloudbeds Amplify. The new fully-managed digital marketing solution is designed to equip independent lodging businesses with the visibility and resources they need to compete effectively online to win more bookings.

Book 130
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Holland America Line Sees Record-Breaking Black Friday Bookings

Cruise Hive

Holland America Line has surpassed 2019 booking records by a wide margin with recent holiday sales, especially for one amazing destination. The post Holland America Line Sees Record-Breaking Black Friday Bookings appeared first on Cruise Hive.

Book 128
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81 percent of Hoteliers see a lift in revenue once a first-party data strategy is implemented

eHotelier

Sojern, the leading digital marketing platform built for travel, today released the findings of a 2022 survey to discover “How Hotel Brands Are Using First-Party Data to Drive Revenue and Build Stronger Relationships.” Sojern, the leading digital marketing platform built for travel, today released the findings of a 2022 survey to discover “How Hotel Brands Are.

Marketing 130
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Lifeboat Mishap on Royal Caribbean Cruise Ship

Cruise Hive

A startling incident was captured from Royal Caribbean's Quantum of the Seas, when a lifeboat does what no cruise passenger ever wants to see. The post Lifeboat Mishap on Royal Caribbean Cruise Ship appeared first on Cruise Hive.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Mark Pierce Joins UrVenue as VP of Finance

eHotelier

Pioneer of PXMS technology for hotels, resorts and casinos continues to expand its executive team in preparation for nonstop growth and success.

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SureStay Hotel Group Surpasses 400 Properties Worldwide

Lodging Magazine

PHOENIX—BWH Hotel Group announced that SureStay Hotel Group has surpassed 400 properties around the world with 250 hotels now open in North America. In the premium economy segment, SureStay Hotel Group is expanding its presence across markets and offers a selection of hotels with different features and amenities. Launched six years ago, SureStay Hotel Group has remained a fast-growing brand that offers travelers consistent levels of comfort, cleanliness, and service. “Economy hotel develop

Magazine 122
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Celebrity Cruises Has Record-Breaking Booking Days

Cruise Hive

Boosted by interest in its new cruise ship Celebrity Beyond and a wide choice of cruises, Celebrity Cruises revealed record-breaking bookings. The post Celebrity Cruises Has Record-Breaking Booking Days appeared first on Cruise Hive.

Book 114
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Benchmark Resorts & Hotels Reports 2023 Outlook for Group and Meeting Trends

Lodging Magazine

BOSTON and THE WOODLANDS, Texas—From the demand for outdoor meeting spaces to less prescriptive social gatherings, Benchmark Resorts & Hotels, the independent division of Pyramid Global Hospitality, has tapped over 60 of its properties to gauge their outlooks for meetings in 2023 and find the trends driving group travel. Per Eric Gavin, chief commercial officer of the luxury & lifestyle division of Pyramid Global Hospitality, “There has been a huge surge in group demand for […].

Magazine 113
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No-Code Technology: The Key to Unlock the Future of Your Business

Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

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How to overcome obstacles in moving to the cloud

SAS

As today’s analytics landscape evolves with impressive velocity, customers are hungry for solutions to eliminate barriers to moving to the cloud. While the arguments for digital transformation are clear, many organizations hesitate to take the final step and migrate their businesses. It’s not hard to find supporting evidence on the [.]. How to overcome obstacles in moving to the cloud was published on SAS Voices by Gavin Day.

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Princess Cruises Enhances Premium Add-On Packages

Cruise Hive

Princess Cruises enhances the value with new offerings for all-inclusive Premier and Princess Plus packages. The post Princess Cruises Enhances Premium Add-On Packages appeared first on Cruise Hive.

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Five festive things hotels can do to prepare for Christmas

Hotel Owner

With the hustle and bustle of summer long gone, hospitality once again turns to the culmination of the festive season: Christmas. As the days grow darker and colder, hotels are some of the best places that can offer winter cheer, and despite the uncertain economic outlook, this year may prove more fruitful than the last. . In fact, by the end of 2022, revenue per hotel room in London is expected to reach as high as 82% of pre-pandemic levels.

Events 105
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Dynamic Artwork to Premier on Upcoming Norwegian Cruise Ship

Cruise Hive

New signature dynamic artwork has been unveiled for Norwegian Viva during a contemporary art show in Miami. The post Dynamic Artwork to Premier on Upcoming Norwegian Cruise Ship appeared first on Cruise Hive.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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Devonshire Group announces new operations manager

Hotel Owner

The Devonshire Group has announced Robert McKay as its new operations manager in Yorkshire. He will oversee the Devonshire Arms Hotel and Spa, the Devonshire Fell at Burnsall, the Cavendish Pavilion and Yorkshire Boltholes. McKay joins the team from The Airds Hotel at Port Appin in the Scottish Highlands. It said McKay is a “highly accomplished” general manager with experience that includes managing establishments in London and the Falkland Islands, as well luxury hotels within his native Scotla

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Getting a seat at the table in D.C.

Hotel Business

By Alex Kirkwood. The pandemic challenged CEOs in all industries to get creative. As one of 16 recent Vistage Impact Award Recipients honored for pivoting and succeeding during COVID, I had the opportunity to join my fellow award winners to participate in a policy briefing session with the U.S. Chamber of Commerce. The meeting was designed to share the challenges affecting small and medium-sized businesses post-pandemic with Washington DC lawmakers.

Events 103
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Intsol Limited acquires Winford Manor in Bristol for £2.6m

Hotel Owner

The Winford Manor in Bristol, which was previously let to OYO Hotels, has been sold to Intsol Limited from a guide price of £2.6m. . It is reported that the hotel, which is set in 7.5 acres of landscaped gardens and woodlands, features 32 bedrooms. . The property is also located eight miles from Bristol city centre and two miles from Bristol airport. .

Pricing 105
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Marriott International adds three all-inclusives in Mexico

Hotel Business

All-Inclusive by Marriott Bonvoy has signed three all-inclusive luxury resorts in Mexico with international developer, AB Living Group. The three properties are: Almare, a Luxury Collection All-Inclusive Resort, Isla Mujeres, opening in 2024. JW Marriott All-Inclusive Costa Mujeres, opening in 2026. W All-Inclusive Costa Mujeres, opening in 2026. “Working with the most prominent brand in hospitality is exactly the vision for AB Living,” said Alejandro Bataller, VP, AB Living.

Events 98
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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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Holiday Inn Aberdeen West names new GM

Hotel Owner

The Cairn Hotel Group (CHG) has appointed William Inglis as the general manager of the Holiday Inn Aberdeen West. The experienced hospitality professional has more than 20 years’ experience in corporate, private and branded hotels including Kenmore Estate, Perthshire, Crerar Thainstone Hotel and Spa, Aberdeenshire and Hotel Indigo in Dundee. The Holiday Inn Aberdeen West, which is part of Cairn Hotel Group, is situated close to Aberdeen airport and a short drive from the city centre.

Events 105
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Royal Caribbean Sets Another Record In Its 53-Year History

Cruise Hive

Black Friday bookings broke all records for Royal Caribbean, a cruise line that operates some of the most exciting ships in the world. The post Royal Caribbean Sets Another Record In Its 53-Year History appeared first on Cruise Hive.

Book 98
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The Main Benefits of Using Hotel Inventory Management Software

Hotelogix

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Disney Cruise Line Expands Popular Theme With New Characters

Cruise Hive

Even more new characters from "Black Panther: Wakanda Forever" will join Disney Cruise Line's "Marvel Day at Sea" cruises in 2023. The post Disney Cruise Line Expands Popular Theme With New Characters appeared first on Cruise Hive.

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.