MEWS

JANUARY 8, 2025

61% of consumers will spend more for personalized experiences. But if guests crave more tailored stays, how can hoteliers more easily deliver them?

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Hospitality Magazine

JANUARY 8, 2025

Iconic Sydney venue Golden Century is reopening in time for Lunar New Year at its new Crown Sydney location. While the restaurants grand opening is not until February, bookings are now open from 20 January for keen fans and those wishing to visit during Chinese New Year celebrations. Opening Golden Century at such an auspicious time on the cusp of Lunar New Year feels like a fitting new beginning for us, says co-owner Billy Wong.

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Lodging Magazine

JANUARY 8, 2025

There are many habits that any housekeeping department can adopt to contribute to their hotels sustainability efforts. While many of these initiatives seem like common sense, they may be overlooked or never implemented. Examples include the following: Turn Off Lights: Train room attendants to always turn off the lights when leaving a guestroom. Consider installing a card key lighting switch that requires those entering the room to insert their room key into a light switch […] The post Hous

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Housekeeping Training Magazine 110

Modern Restaurant Management

JANUARY 8, 2025

At this time of year, restaurant operators often search for ways to be more efficient, reduce costs and be more profitable. To learn more about how cooking oil management can help with this goal, Modern Restaurant Management (MRM) magazine reached out to John Michals, COO of Filta Environmental Kitchen Services. What are common misconceptions restaurant operators have regarding the impact of cooking oil on sustainability?

Training 101

Training Maintenance Pricing Magazine 101

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

Revenue Hub

JANUARY 8, 2025

Imagine transforming your hotel into a must-join VIP club – where perks, convenience, and exclusivity drive guest loyalty like never before. NB: This is an article from Userguest , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date Subscription-based travel is here, and its revolutionising the hospitality industry.

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Revenue Hub

JANUARY 8, 2025

Are your rooms priced too high, too low, or just right? When should you offer discounts, and when is it better to hold your rates? NB: This is an article from RoomPriceGenie , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date These are crucial questions faced by independent hotels daily. Many hoteliers, fearing loss of bookings to competitors, adopt a fire sale approach to revenue management, always offering deep discounts.

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Pricing Book Article Budgeting 87

Hospitality Net

JANUARY 8, 2025

What makes a good hotel room? Its a simple question but it doesnt have a short answer. There are certain things we can take as a given: cleanliness, functionality, comfort. Without these basics, guests are never likely to be satisfied.

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Revenue Hub

JANUARY 8, 2025

Saying hotels compete with online travel agencies (OTAs) is not an understatement. The war for direct bookings is ON, and hospitality brands aim to use everything at their disposal to grow the percentage of bookings made directly through their own channels. NB: This is an article from Bookboost , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date What is the reason?

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Hospitality Net

JANUARY 8, 2025

DUKES London, a distinguished five-star hotel nestled in the heart of St Jamess, Mayfair, is embarking on an ambitious renovation project - marking an exciting new chapter in the hotels storied history, with a redesign set to be unveiled by late 2025.

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Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Accounting

Revenue Hub

JANUARY 8, 2025

Theres a big difference between profitable hotels and those that struggle. Surprisingly, the difference isnt related to location, quality, or service. NB: This is an article from Revenue Team by Franco Grasso , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date The difference is understanding how to use available tools and analysis to stand out from the competition.

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Pricing Marketing Book Article 90

EATER

JANUARY 8, 2025

Mariah Tauger / Los Angeles Times via Getty Images Its time to place your order Girl Scout Cookies have fully staked their place in the American culinary zeitgeist. Whether youre a Samoas fan or a Thin Mint devotee, nearly everyone is happy to shell out as much as $6 to score a box of their favorite Girl Scout cookie and support a longstanding organization that benefits girls across the country (not to mention argue endlessly about what cookie is truly The Best One ).

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Hotel Owner

JANUARY 8, 2025

Wellbeing has emerged as a cornerstone of the modern guest experience. Emlyn Brown, Global Senior Vice President of Wellbeing at Accor, is at the forefront of this evolution. With a career spanning over two decades, Brown has witnessed and contributed to the transformation of wellness in hospitality, from its early focus on spas to its current holistic integration into every facet of hotel operations.

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EATER

JANUARY 8, 2025

Houstons drag kings are fighting for their percentage of the stage in a wider industry that continues to minimize their performance artistry

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Advertisement

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

Service Management

Hotel Owner

JANUARY 8, 2025

Chris Eigelaar, Resort Director at The Belfry Hotel & Resort, has hospitality woven into his DNA. Raised in South Africa, he describes a childhood where his family lived and breathed hotel life. My mum was a chef. My dad was a general manager, Eigelaar explains. Our house was basically the hotel. Cooking food with my mum at 12 or running around for my dad, its always been part of my DNA.

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Front of House Workshop Guest Satisfaction Scheduling 72

Hotel Business

JANUARY 8, 2025

Westgate Resorts has made a series of leadership appointments and executive promotions as part of a broader plan to position the company for future growth in 2025 and beyond. “This year will be a year marked by growth and strategic investments,” said Jim Gissy, CEO, Westgate Resorts. “We’re excited to introduce these new leaders who will enable our business to scale and deliver the best possible experience for our owners and guests.

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Lodging Magazine

JANUARY 8, 2025

Extreme Hospitality announced that Ryan M. Alpert has joined the company as chief commercial officer. In his new role, Alpert will lead overall revenue generation strategies for Extreme Hospitalitys portfolio of hotels and hospitality assets, driving growth and optimizing properties under the companys management. With 25 years of experience in the hospitality industry, Alpert leadership to Extreme Hospitality.

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Magazine 64

Restaurant Engine

JANUARY 8, 2025

Digital marketing is the key to your success in 2025. Did you know that nearly 90% of people research a restaurant on their mobile phone before ever deciding to visit? This makes it vital to improve your online presence and take advantage of the latest digital marketing trends. As the online arena continues to change and evolve, staying on top of new trends is essential.

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Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Lodging Magazine

JANUARY 8, 2025

DENVER, ColoradoTom Luersen, president of CoralTree Hospitality, announced that the company was named manager of Poco Diablo Resort in Sedona, Arizona. The 137-room resort is nestled among Sedonas towering red rock formations, offering convenient access to the regions unlimited outdoor adventures. Sedona is a magical destination and Poco Diablo offers an experience that complements the beauty of the region, said Luersen.

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Magazine 64

Hotel Owner

JANUARY 8, 2025

Michael Mason-Shaw, General Manager of Hyatt Place London City East, is not your typical hotelier. With an unconventional background in art and a career that spans openings across 17 hotels, Mason-Shaw has developed a unique leadership style centred on sustainability, community engagement, and empowering teams. In this feature, he shares his journey, key lessons from decades in the industry, and how hes helping to reshape the guest experience through creative concepts and sustainable practices.

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Information Marketing 52

Hotel Business

JANUARY 8, 2025

Hotel management company KSL Resorts has rebranded as Peregrine Hospitality. The company will continue to manage its portfolio of hotels and resorts while actively pursuing opportunities for growth across all asset classes within the hospitality sector. The company serves 92 properties under direct management, asset management or through participation in the organizations global sales program in markets across the U.S., Fiji, the Maldives, Mauritius and Thailand.

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Marketing 64

Hospitality Net

JANUARY 8, 2025

Located in the heart of the UNESCO-listed Amsterdam Canal District, Rosewood Amsterdam is now accepting reservations for stays starting June 1st, 2025.

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Reservations 59

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

Presentation

Hotel Business

JANUARY 8, 2025

CoralTree Hospitality has been awarded the management of the 137-room Poco Diablo Resort in Sedona, AZ. The resort will join the Outbound Hotels collection of lifestyle hotels and will be rebranded as Outbound Sedona following a planned transformation. Upon completion of the renovation, the hotel will offer an elevated spa experience, renovated guestrooms and reimagined public spaces.

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Events 59

SiteMinder

JANUARY 8, 2025

What is a bed bank? A bed bank is a business-to-business (B2B) travel provider that connects hotels with travel distributors, such as online travel agencies (OTAs) and tour operators. Serving as intermediaries in the travel industry, bed banks enable hotels to increase occupancy without directly managing complex distribution channels. By collaborating with bed banks, hotels gain access to international markets and diverse travel audiences.

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Book Blog Catering Marketing 52

Lodging Magazine

JANUARY 8, 2025

WASHINGTONThe American Hotel & Lodging Association (AHLA) announced it will once again convene a series of regional events in 2025, which will create networking and educational opportunities for hoteliers and hospitality industry participants across the United States. The Hospitality Show regional events give hotel owners, general managers, and property-level line leaders a chance to network with their peers, gain access to market data, and connect with suppliers and service providers.

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Events Magazine Marketing 69

Hotel Business

JANUARY 8, 2025

Four Seasons has appointed Keisha Smith as EVP/chief people and culture officer. Based at the company’s corporate office in Miami, she joins the executive leadership team and reports directly to Four Seasons President/CEO Alejandro Reynal. “Keisha brings extensive expertise from her dynamic career, along with a reputation for fostering culture-driven success, making her an outstanding addition to the Four Seasons leadership team,” said Reynal. “Her commitment to building

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Communication 59

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

Pricing