Thu.Sep 22, 2022

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MRM EXCLUSIVE: Restaurants Going Digital Require Technology That Always Works

Modern Restaurant Management

What’s new on the menu for today’s innovative restaurants? Internet of Things (IoT) technology. Thanks to the labor shortage and increased profit pressure, savvy restaurants are going digital to provide the best customer experience and to keep up with the hefty competition. What’s keeping restaurants humming: mobile point-of-sale (POS) units, ordering terminals, tabletop tablets, and tablets for the waitstaff.

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How to prepare your financial statements for outside investment

MEWS

Many startups and growing companies are dreaming about an IPO or getting the big investor on board to grow the company to unicorn status and beyond. Companies are often ready with an amazing product and great business KPIs, but the major challenge is to have full, compliant, and representative financial statements to provide transparent and trusted insight into the company's financials.

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We’re Always Falling for Fake Food Stunts

EATER

A person making “NyQuil chicken” | Screenshot via Know Your TikTok/YouTube. NyQuil chicken proves one of our worst collective online tendencies Last week, the Food and Drug Administration issued a warning : Don’t cook your chicken in NyQuil. This needed to be said, according to the FDA, because of a “recent social media video challenge,” presumably linked to TikTok.

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4 Social Media Themes to Watch in 2022

Social Hospitality

Social media platforms started as a new and innovative method of communication and connection among friends and family. With time and refinement, it has transformed into an asset for businesses across the globe. This significant enhancement presents a vast number of opportunities for brands. 2022 Social Themes. In recent years, social media bridged the gap to new customer experiences with its ability to offer discovery, connection, and entertainment.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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What’s the Point of Starbucks Now?

EATER

Jenn Moreno/VIEWpress. Starbucks is officially no different from any other fast-food chain After years of trying to convince people that it was a welcoming “third place” for gathering or working remotely, Starbucks is “evolving” away from that experiment and is leaning hard into operating just like any other fast-food restaurant. This week, a viral TikTok video filmed by a Starbucks barista alleged that the chain was getting rid of its power outlets, once touted as a way to attract work-from-hom

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A Guide to Lay’s Chinese Potato Chips

EATER

Michelle Min. From Pickled Fish to Italian Red Meat, Lay’s makes a wide range of chips for its customers in China Once upon a time, I adored Lay’s barbecue flavor potato chips so much that I could happily finish a bag by myself in one go. My mother soon became so irritated with her otherwise perfect daughter that she banished them from our home, so I’d pester my grandparents into keeping bags on hand for our weekly visits.

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How Can a Hotel’s Website Be Personalized to Increase Revenue?

Hotelogix

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What is a Restaurant Inventory App?

Sculpture Hospitality

One of the most important steps for improving your restaurant’s profits is implementing an inventory management program. The problem is, managing food and beverage inventory at your restaurant can be time consuming, stressful, complex and can be rife with errors - especially when you use manual inventory tracking methods.

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Predicting the uncontrollable: Using AI to help prevent flooding damages

SAS

Even with today's technology, it's hard to know precisely when, where and how weather-related damage will occur. Flooding costs are expected to rise drastically during the next 20 years and climate change is a constant threat. Unfortunately, natural disasters are here to stay, but we can try our best to [.]. Predicting the uncontrollable: Using AI to help prevent flooding damages was published on SAS Voices by Olivia Ojeda.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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How Red’s Savoy Built a Digital Storefront of the Future

Fast Casual

This webinar will take you through digital storefront best practices. You’ll learn about the importance of menu design and testing, how to streamline the ordering flow, how to retain customers through customization and data-driven loyalty programs and how to plans and market your solution.

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Four pillars of mental health for business travel and work

PhocusWire

Here's how employers can preserve employee mental health in business travel programs - which also helps attract and retain talent during a pivotal time for companies.

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Leveraging Reviews and Sentiment Data to Build a Better Customer Experience

Fast Casual

Your customers’ reviews are telling you exactly what they want. They’re your go-to source of information on how your customer experience (CX) stacks up. Review data is an invaluable wellspring of information you can use to refine your CX and then watch as more customers come through your doors.

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No Vax? No Problem. NYC’s COVID-19 Vaccine Mandate for Private Employers Will End as of November 1st, 2022

Workforce Bulletin

On September 20, 2022, Mayor Eric Adams announced that New York City’s COVID-19 vaccine mandate for private employers is ending. The City’s mandate for municipal employees, however, will remain in effect. The private employer mandate, which will be lifted as of November 1, 2022, was the first of its kind for any municipality in the nation when it went into effect on December 27, 2021.

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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Skift: Recovery Stalls, But Appetite For Travel Remains

Duetto Cloud

The latest edition of the Skift Travel Health Index - for which Duetto is a hotel data partner - shows that the recovery of the travel industry stalled in most regions over the last few months, with the average global score now standing at 85 points. Across the 22 countries tracked, there was an average increase of just 1 percentage point from July to August meaning the performance of the travel industry currently tracks below 2019 levels by 15%.

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What makes SLAY Coffee a unique coffee experience – An interview with Chaitanya Chitta 

The Restaurant Times

They say necessity is the mother of invention. And so it happens, our latest guest on F&B talks, Chaitanya Chitta, co-founder of SLAY Coffee, took a personal ache and turned it into a brand loved by people. . Chaitanya moved back to Bangalore after a stint in New York, along with his wife, Lakshmi Dasaka. One of the things they missed the most upon their return was the coffee experience in the USA. .

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Trip.com Group sees signs of optimism despite revenue drop in Q2

PhocusWire

Trip.com Group's total revenue in the second quarter of this year came in at $598 million, down 32% from the same period in 2021 and down 2% compared to the prior quarter.

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Hotel Marketing Plan & Strategies for 2022 & 2023

Xotels

Today’s traveler’s journey is more fragmented than ever. With the recent proliferation of new travel super apps, distribution Goliaths such as Google and Expedia updating their ranking algorithms at a frantic pace, and the seemingly unstoppable growth of metasearch engine traffic, building and executing an effective hotel marketing strategy can seem intimidating.

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.

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JetBlue Travel Products unveils Troupe mobile app

PhocusWire

With Troupe, travelers can manage RSVPs, create polls and vote as a group to build consensus before they book.

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A tragedy of the Commons at Chinese dining tables

EHL Insights

In economic science, the tragedy of the commons occurs when individual users, who have open access to a resource without shared social structures or formal rules that govern access and use, act independently according to their own self-interest and, contrary to the common good of all users, cause depletion of the resource through their uncoordinated action.

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Saudi Arabia's PIF plans $1B stake in Almosafer

PhocusWire

Saudi Arabia’s sovereign wealth fund, the Public Investment Fund, has signed a non-binding deal with Seera Group Holding to acquire a SR3.75 billion ($1 billion) stake in its travel unit Almosafer.

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Tips to Navigate a Perfect Storm That’s Threatening Our Food Supply

Modern Restaurant Management

We were ill-prepared for the COVID pandemic that devastated the food industry with supply chain disruptions, product and labor shortages, and soaring inflation. We simply didn’t see it coming, and we weren’t ready for the ongoing ramifications of this crisis. The biggest learning from COVID is that food businesses must be prepared for any crisis – and ensure their suppliers all along the supply chain are also prepared and resilient.

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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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Massachusetts Appeals Court Clarifies the A’s and C’s of Independent Contractor Status

Workforce Bulletin

On July 13, 2022, the Massachusetts Appeals Court signaled a victory for Massachusetts employers who rely upon independent contractors. In Tiger Home Inspection, Inc. v. Dir. of the Dep’t of Unemployment , the Appeals Court reversed decisions from the Department of Unemployment (“DUA”) and trial court, concluding that the inspectors were independent contractors under Massachusetts’s Unemployment Insurance statute (“Unemployment Law”) and, thus, ineligible for unemployment benefits.

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How Grocery Co-Ops Are Taking on Food Justice and Equity

EATER

Shutterstock. Building a successful co-op should also be “rooted in justice, equity, and a holistic view of the world” This story was originally published on Civil Eats. On a corner lot in the North End of Detroit, the the framing is underway for a Black-led, community-owned grocery cooperative, the first of its type in the city in recent times. Set to open in August 2023, the Detroit People’s Food Co-op will provide the neighborhood’s residents — who are predominantly low- and middle-income Afr