Wed.Feb 08, 2023

article thumbnail

Data privacy: how hotels can protect guest and customer data

eHotelier

If you work at a hotel, you need to know about data privacy and the threats that exist around every corner. Here are steps you can take to safeguard this data and eliminate those threats.

297
297
article thumbnail

The rise of minimal-intervention cider

Hospitality Magazine

This is a story about minimal-intervention cider — with Fin Wines. Don’t let the name fool you, the Dixons Creek producers in Victoria have made cider from the jump, taking an approach that lets nature do its thing. While natural wines are now part and parcel of the drinks landscape, the same can’t be said for its oft-apple-based counterpart — yet. Fin Wines are part of a growing number of local makers making ciders the way they should be — complex, thought-provoking and nuanced.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Rethinking the Future of Dining Through Technology

Modern Restaurant Management

There have been a lot of discussions and opinions swirling around after Rene Redzepi announced the closure of Noma , arguably one of the top restaurants in the world. While Noma’s run as a Michelin restaurant is now at an end, there are many reasons why it doesn’t spell the end of fine dining cuisine as we know it. Noma’s announcement generated a healthy debate on how we can improve the restaurant industry as a whole and how we should defend our food systems and culture.

Server 190
article thumbnail

Tasting Australia announces beverage program for 2023

Hospitality Magazine

New Drinks Curators Meira Harel and Banjo Harris Plane have developed an impressive line up of drink-centric events for Tasting Australia this April. There will be a range of masterclasses across the ten-day festival focusing on particular wine varieties, alongside sustainable viticulture, women in wine, low-alcohol wines, natural wines and Barossa’s next generation winemakers.

Workshop 246
article thumbnail

Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

article thumbnail

Wyndham signs debut Trademark property in India

Boutique Hotel News

India: Hotel franchising company Wyndham Hotels & Resorts has signed The Earth Amritsar, Trademark Collection by Wyndham, its first for the brand in India. Expected to open in early 2024, the 57-room hotel will be operated in collaboration with Earth Suites & Resorts Private Limited – a hotel operator with properties in Amritsar, Goa and Raipur.

Catering 147

More Trending

article thumbnail

85 Degrees franchisor faces court for franchisee underpayments

Hospitality Magazine

The head franchisor of the 85 Degrees cafe brand in Australia will face the Fair Work Ombudsman in court for alleged contraventions by its franchisees. It marks the first time the Ombudsman has commenced legal action against a franchisor, with the Ombudsman arguing 85 Degrees Coffee Australia Pty Ltd is legally liable for alleged underpayments as it “should have reasonably known its franchisees would underpay workers” “Under federal law, where franchisors operating in Australia do no

Magazine 130
article thumbnail

Steve Bunnell joins Marcus Theatres as the new Executive Vice President of Content Strategy

eHotelier

Marcus Theatres, a division of The Marcus Corporation, announced today that industry veteran Steve Bunnell has been appointed executive vice president of content strategy. Bunnell will bring years of experience and relationships with film studios and theatrical exhibition to lead the programming of new releases and experiential cinema, and maximize attendance and revenue for the 84 Marcus Theatres and Movie Tavern locations.

130
130
article thumbnail

Kimpton launches UK hot desking campaign

Boutique Hotel News

UK: Select Kimpton properties across the UK have launched a Warm Workspaces initiative, providing hot desk sessions within meeting rooms. Kimpton Clocktower Hotel in Manchester and its sister properties in London , Glasgow and Edinburgh will be taking part in the campaign. Users will have complimentary access to a desk, WiFi, one hot drink and a bottle of water.

article thumbnail

Buenos Aires leads the recovery of the travel and tourism sector in Argentina: WTTC

eHotelier

The World Travel and Tourism Council (WTTC) noted in its Cities Economic Impact report that Buenos Aires is one of the Latin American cities with the greatest recovery, reaching numbers above its 2019 levels.

article thumbnail

Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

article thumbnail

Highland Coast Hotels sites to undergo £1.8m refurb

Hotel Owner

Highland Coast Hotels has unveiled plans for a £1.8m refurbishment of two of its venues in the Scottish Highlands. Tongue Hotel, located on the North Coast 500, and Plockton Inn in Wester Ross will re-open in early April 2023 following an extensive, three-month refurbishment supported by Rona Douglas Interiors. According to the group, both sites will be given a “contemporary new look” inspired by their locations in areas of outstanding natural beauty.

115
115
article thumbnail

Thailand gears up for the return of Chinese tourists

eHotelier

China is back! the Chinese government announced that it would reopen the country’s borders and allow its citizens to take overseas vacations for the first time since early 2020. For many destinations, the return of the world’s largest outbound travel market – accounting for a staggering 155 million international trips in 2019¹ – will provide a huge boost to their economies following the challenges of the last three years.

article thumbnail

Hotel stays motivate young people to seek hospitality careers, says EHS

Hotel Owner

Visiting a hotel, attending an event or seeing friends and family working in hospitality and events motivate young people to pursue careers in the hospitality sector, according to research by Edge Hotel School. The research is based on surveys of all current first and final year students at the school in Essex, which runs an accelerated two-year or a three-year bachelor’s degree in Hotel Management or Event Management while providing on-the-job training.

Events 111
article thumbnail

Bountiful Easter at Baros Maldives

eHotelier

Baros Maldives is a tropical paradise set amidst the turquoise waters of the Maldives. With naturally spellbinding backdrops paired with cocooning intimacy, it is a place that delivers unadulterated luxury. Exuding warmth and welcoming connections, Baros invites everyone to a blooming haven for springtime.

130
130
article thumbnail

Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

article thumbnail

We’re Using Big Spoons Wrong

EATER

Shutterstock Little spoons have become an online obsession. But are we just eating incorrectly? In 2006, Nora Ephron wrote about the glory of the small spoon. “Here’s the thing about dessert — you want it to last. You want to savor it,” she said in the New York Times. “But you can’t make it last if they give you a great big spoon to eat it with. You’ll gobble up your dessert in two big gulps.

106
106
article thumbnail

Zanzibar set for first tourism investment summit

eHotelier

Zanzibar tourism stakeholders are all set for the first tourism investment summit to take place on the island later this month, targeting to connect tourism investors from East Africa, Africa, and other tourist market sources in the world.

Marketing 130
article thumbnail

IHG opens Holiday Inn Manchester Airport

Hotel Owner

IHG has announced Holiday Inn Manchester Airport has officially opened its doors ready to welcome travellers flying in and out of the city’s international airport. Located directly opposite Terminal 2, Holiday Inn Manchester Airport is the closest hotel to Terminal 2 and is also located just a few minutes’ walk from both Terminals 1 and 3. The property offers 280 bedrooms, suitable for a range of guests from solo travellers to families.

105
105
article thumbnail

What customers want and expect while traveling in 2023

eHotelier

How the hospitality industry is shifting from touch-heavy to touch-free.

130
130
article thumbnail

Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.

article thumbnail

ICG unveils new identity for first Welsh venue

Hotel Owner

The Inn Collection Group has announced that The Swallow Falls Hotel will become The Swallow Falls Inn when it reopens later in 2023. The hotel based in Betsw-y-Coed was purchased by ICG in December 2021 and became its first Welsh acquisition. The company recently submitted plans for an “extensive” refurbishment of the property. As part of the refurbishment a fresh identity has also been created for the venue as applications have been opened for the position of general manager.

Book 105
article thumbnail

STR: Miami and Qatar Led Hotel Profit Recovery in 2022

Lodging Magazine

LONDON—Miami and Qatar led the major global markets in hotel profit recovery for 2022, according to STR‘s full-year P&L data release. Both markets’ gross operating profit per available room (GOPPAR) surpassed 2019 levels, with the metric reaching 155 percent of the 2019 comparable in Miami. Helped by the World Cup, Qatar’s GOPPAR indexed at 152 percent.

Magazine 104
article thumbnail

The hotel sector’s recovery is underway

Hotel Owner

Hotels are a welcome escape for millions of people every year. Whether for business or pleasure, hotels have long provided guests an opportunity to explore new places, put their feet up and be looked after. Yet, the sector has faced a significant period of turbulence in recent years. From the Covid-19 pandemic to staff shortages and rising energy costs, it has been a challenging time for them.

article thumbnail

New Mexico Perfected Fried Dough With the Pillowy Sopaipilla

EATER

Smothered sopaipillas at Rancho de Chimayó. Drizzled with honey, smothered with Christmas-style red and green chiles, or stuffed with carne adovada, sopaipillas are the all-star of dining in New Mexico Nearly every food culture has some sort of flatbread or fried dough, but there’s nothing quite like a sopaipilla, the pillowy gem of New Mexican cuisine.

article thumbnail

Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

article thumbnail

Hospitality Industry Outlook 2023

EHL Insights

EHL Group's CEO, Markus Venzin, opens this hospitality industry report by asking the poignant question: How can hospitality reposition itself as an attractive, tech-savvy, sustainable and innovative sector in the face of today’s shifting times and changing customer needs? This is, he says, a recurring question after a few tough years where many old, ‘safe’ industry assumptions were turned on their head.

98
article thumbnail

Voice Search for the Tourism & Travel industry: All You Need to Know!

Revfine

Voice search within the travel industry is one of the emerging trends that marketers, business owners and other senior figures within businesses in this area need to become aware of. In this article, you will find information about voice search technology, a list of the key benefits, and some tips for adopting an effective voice The post Voice Search for the Tourism & Travel industry: All You Need to Know!

article thumbnail

Heckfield Place to launch new wellness hub called The Bothy this April

Boutique Hotelier

Heckfield Place, a luxury hotel in Hampshire, has announced it will open a new wellness hub called The Bothy by Wildsmith. The new 17,000 square foot space is situated beyond a secret door of the house’s original walled garden and will boast views across the Hampshire countryside. According to Heckfield Place, the new offering will encourage hotel guests to ‘embrace slow time and reconnect with nature’s pace while discovering the healing power of the great outdoors.

89
article thumbnail

A Recipe for Beer-Battered Onion Blossoms

EATER

Eater Onion blossoms aren’t just for suburban steakhouse chains Onion blossoms aren’t just for suburban steakhouse chains. We’ve recreated the beloved golden-brown appetizer with a vending machine twist: crusting these individual-sized blossoms in onion-flavored crisps brings an extra fun crunch. First, slice onions lengthwise to create petals, keeping the root end intact.

85
article thumbnail

Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i