Modern Restaurant Management

JUNE 13, 2022

After a tumultuous few years, hourly workers across industries, including hospitality, continue to feel the strain of the pandemic. From unpredictable schedules to being denied time off, shift workers are frustrated and exhausted. Worldwide, 40 percent of job candidates rank schedule flexibility as one of their top factors in career decisions. Now more than ever, business owners must actively support their employees to increase morale, job satisfaction, and staff retention.

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Scheduling Competitive Analysis Communication Customer Service 216

EATER

JUNE 13, 2022

Victor Spinelli/Getty. Congratulations to all the chef and restaurant winners For the first time since 2019, the James Beard Restaurant and Chef Awards ceremony is back in Chicago. Weeks after the James Beard Foundation announced the year’s slate of chef and restaurant finalists , the results are in, and chefs, restaurateurs, and other hospitality world insiders have gathered at the Lyric Opera of Chicago for the splashy, red carpet event, with chef Kwame Onwuachi as host.

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Events 98

Service that Sells

JUNE 13, 2022

If yours is a quick-service or takeout restaurant churning guests through a cookie-cutter experience, you can’t expect to survive, let alone thrive. Forget being 1% better at 100 things — it’s time to step out. Be unique, be great, and be different. How? To out-serve the competition , you must out-train them. Crush the competition by training your restaurant staff to provide a service experience that can’t be found anywhere else.

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Training Blog Service Management 52

EATER

JUNE 13, 2022

Dina Ávila/Eater. Cookbook author Lukas Volger’s veggie burger is a true, expertly constructed expression of vegetables When I create a veggie burger, I start with a starring vegetable and add supporting ingredients from there. For me, this approach creates an endless variety of veggie burgers. They’re not meat analogues; there’s no need to mimic meat’s texture or flavor or to even think of meat at all.

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Presentation 89

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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

Guest Satisfaction

Eagle Owl

JUNE 13, 2022

Restaurant owners are always on the lookout for innovative ideas to build a connection with their customers and get them to keep coming back. Since it is directly related to the restaurant’s revenue, it is an important point of consideration. One of the most unique ways to do this is to sell branded restaurant merchandise. […]. The post Restaurant Merchandise Ideas To Sell More Branded Items appeared first on EagleOwl - Restaurant Management and Analytics Software.

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Blog Marketing 52

SiteMinder

JUNE 13, 2022

Bangkok, Thailand – According to new data from SiteMinder, the world’s leading open hotel commerce platform, hotels in Thailand are now accepting their highest volume of bookings, compared to 2019 levels, since February 2020. SiteMinder’s World Hotel Index, the leading indicator of hotel reservation and guest arrival trends globally, displays that local hotels are receiving 84% of the bookings they were in June 2019 — a figure driven by the stability of the domestic market and the return o

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Book Reservations Marketing Information 52

PhocusWire

JUNE 13, 2022

With visas no longer required for visitors from the U.S., Brazil planned a campaign to encourage Americans to visit.

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Book 52

EATER

JUNE 13, 2022

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PhocusWire

JUNE 13, 2022

JetBlue's trip booking platform Paisly now includes activities inventory from Peek and vacation rentals from Vacasa.

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Book 52

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Strategic Planning

Modern Restaurant Management

JUNE 13, 2022

Starbucks recently announced that it aims to have every customer either use their own personal mug or cup or borrow a reusable cup from their local Starbucks — by 2025. The company is testing a variety of programs to determine what will most effectively reduce waste while keeping customers satisfied. This change will directly contribute to the coffee chain’s 2030 sustainability goals to conserve water usage by 50 percent and achieve carbon neutral green coffee.

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Accounting Pricing 186

PhocusWire

JUNE 13, 2022

Airbnb will automatically activate a special in-app experience when a solo guest books a private or shared room.

Book 52

Book 52

7 Shifts

JUNE 13, 2022

Episode Summary. Customer loyalty has come a long way from the paper punch card. Now it seems like every restaurant has their own app, their own loyalty programs , and their own way to reward customers and keep them coming back. We're joined on this episode by Phil Crawford , the chief technology officer of CKE brands , better known as the parent of Carl's Jr.

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Guest Satisfaction Kitchen Operations Scheduling Communication 78

PhocusWire

JUNE 13, 2022

Sykes has acquired UKcaravans4hire, which offers about 6,000 holiday homes in the U.K.

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Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

Cost Reduction

PhocusWire

JUNE 13, 2022

The acquisition gives Choice nine brands, 624 hotels and more than 68,000 rooms.

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PhocusWire

JUNE 13, 2022

Some of the more high-profile SPACs in travel are facing scrutiny as valuations plummet and cost-cutting measures take hold.

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