Tue.Apr 25, 2023

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Why is Hotel Kiosk Not Popular?

Soft Inn

Self-service machines were invented to improve counter service and reduce repetitive work. It's commonly used in the bank (ATMs, automated teller machines) and train stations (ticketing machines). But, why is a self-service hotel kiosk not popular in the hotel industry?

Training 246
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Why should the hotel general manager care about forecasting?

eHotelier

Here is a comprehensive list of benefits for many different roles in a hotel, including a few action points for each role.

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How to meet guest expectations and solve the staffing shortage

MEWS

The hospitality industry faces a number of unprecedented problems. Is it possible to solve them? Of course. But to do so, it will require the collaborative efforts and innovations of hospitality tech companies and operators.

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California Restaurant Association Defeats Natural Gas Ban in Berkeley

Modern Restaurant Management

On April 17, 2023, a panel of judges in the Ninth Circuit Court of Appeal held that the City of Berkeley’s regulation prohibiting the installation of natural gas piping within newly constructed buildings was preempted by the federal Energy Policy and Conservation Act (“EPCA”). The action was brought by the California Restaurant Association (“CRA”).

Training 183
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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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7 benefits to use technology in hospitality management

MEWS

What is the role of technology in hospitality operations ? It facilitates smooth service, empowers hotel guests, automates menial tasks, and delivers a better experience for everyone involved.

More Trending

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Cushman & Wakefield appoints UK hospitality lead

Boutique Hotel News

UK: Ed Fitch has been appointed as head of hospitality for the UK and Ireland at global real estate firm Cushman & Wakefield. In the new role, Fitch will be responsible for supporting Cushman & Wakefield’s hospitality clients across the company’s core service lines, which includes capital markets, development and investor services. He will also retain leadership for hospitality capital markets in the Benelux region, where Cushman & Wakefield has several active sales ongoing or due

Marketing 130
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Hilton Burlington Lake Champlain announces rebrand to Hotel Champlain

eHotelier

Today, the iconic Hilton Burlington Lake Champlain announced plans to rebrand to Hotel Champlain and join the Curio Collection, part of the Hilton portfolio. Through the end of summer, Hotel Champlain will undergo exterior and interior renovations of key spaces within the hotel, including food and beverage outlets, event and gathering spaces, and fitness areas.

Events 130
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The Do’s and Don’ts of Hiring a Chef

Horizon Hospitality

Let’s face it: Executive Chefs are like rock stars in the restaurant industry. They can gain bigger-than-life reputations, drawing patrons solely based on their persona. However, their daily performance is also pivotal to a restaurant’s bottom line. Whether you are replacing an existing chef, filling an open position, or starting a new restaurant, here are a few “dos” and “don’ts” to keep in mind when hiring chefs: DO Be Strategic with Your Tastings Sure, you want the chef to be able to create a

Training 130
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S Hotels and Resorts appoints Ludovic Gallerne as Vice President of Global Commerce

eHotelier

S Hotels and Resorts PCL, the global hospitality company from Singha Estate PCL, has announced the appointment of Mr. Ludovic Gallerne as its new Vice President of Global Commerce, with responsibility for all commercial activities at the group’s extensive global portfolio of hotels and resorts in Thailand, the Maldives, Fiji, Mauritius, and the UK.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Virgin Hotels names director of UK sales

Boutique Hotel News

UK: Global luxury hospitality brand Virgin Hotels has appointed Abigail Trangmar as director of global sales for the United Kingdom. In her new role, Trangmar will oversee sales initiatives and cross-collaborate with stakeholders across Virgin Group to drive revenue growth and expand brand presence for Virgin Hotels within the UK market. Trangmar joins Virgin Hotels from Virgin Atlantic Holidays where she spent six years as destination manager.

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Nobu London appoints Ales Potocnik as new General Manager

eHotelier

One of London’s most iconic Japanese restaurants, Nobu Old Park Lane, has announced the promotion of Ales Potocnik to the role of General Manager. Ales will now lead on all operational aspects of the business, including business performance, development, staff training, reservations and events, all while delivering the exceptional service that Nobu is renowned for worldwide.

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Hard Rock Hotel London to be rebranded as The Cumberland

Boutique Hotel News

UK: Hard Rock Hotel London is set to be rebranded as The Cumberland in May by London-based owner-operator Clermont Hotel Group. Plans for The Cumberland include the creation and expansion of the hotel’s food and beverage venues, evolving the event space, and integrating an online booking platform for several of the meeting and event rooms. The decision to rebrand the Hard Rock Hotel London follows the repositioning of Clermont Hotel Group from Great London Hospitality (glh).

Book 130
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FIND – Design Fair Asia – A Platform for the Industry

eHotelier

After a successful inaugural edition in 2022, FIND – Design Fair Asia, the key marketplace for furniture, interiors and design, returns to the Singapore Design Week on 21-23 September 2023 at Marina Bay Sands over 18,000 sqm of exhibition space. Over 15,000 visitors, 500 international brands, 50 international speakers during the Global Summit and an array of young emerging talent showcases are expected at the upcoming event.

Events 130
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No-Code Technology: The Key to Unlock the Future of Your Business

Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

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Hôtel de Paris Monte-Carlo names general manager

Boutique Hotel News

Monaco: The 208-key Hôtel de Paris Monte-Carlo located on Casino Square in Monaco has named Olivier Thomas as its general manager. Thomas brings over 25 years of experience in luxury hospitality to his new role. He joins directly from Four Seasons Hotel Abu Dhabi and has also worked at the brand’s hotels in Prague and Casablanca. Prior to Four Seasons , Thomas spent eight years with Starwood Hotels and Resorts.

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U.S. hotel results for week ending 15 April

eHotelier

U.S. hotel performance increased from the previous week, and year-over-year comparisons reflected the positive side of the Easter calendar shift, according to STR‘s latest data through 15 April.

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The state of IT investment in hotels: What to expect and what needs to be done

Hotelogix

The post The state of IT investment in hotels: What to expect and what needs to be done appeared first on Hotelogix.

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The Ameswell announces plan to become carbon neutral

eHotelier

The Ameswell Hotel, a new design and technology-oriented independent hotel located in the heart of Mountain View, California, today announces its plan to become carbon neutral by the year 2024. Following its recent recognition as the newest hotel in California to be awarded the Leadership in Energy and Environmental Design (LEED) Silver Certification by the U.S.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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Whitbread profits hit £413m amid strong Premier Inn performance

Hotel Owner

Premier Inn owner Whitbread Plc has reported that its annual adjusted pre-tax profit increased to £413m, for the 12 months to March 2, 2023 against a loss of £16m the previous year. The report revealed that the result topped the pre-pandemic annual profit level of £358m achieved in 2019-20. Revenue was also up to £2.6bn from £1.7bn the previous year and just over the £2bn recorded in 2019-20.

Marketing 105
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Pro-green technology - is it possible?

Hospitality Net

As we move forward from the global pandemic, the tourism sector has a new outlook, with sustainability at the forefront. Travelers are becoming more environmentally conscious and ethical in their travel choices. A recent study by World Travel & Tourism Council (WTTC) and Trip.com Group shows that 69% of tourists plan to travel sustainably in 2023. This trend has paved the way for sustainable vacation rentals offering eco-friendly accommodations and services.

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Colman’s of Aysgarth in Yorkshire Dales brought to market

Hotel Owner

Colman’s of Aysgarth, a boutique bed and breakfast, camping and caravan park in the Yorkshire Dales National Park, has been brought to market for an undisclosed amount. According to property adviser Christie and Co, the property presents a “unique opportunity to acquire a quality lifestyle business” in the heart of the Dales. The site is set on a 1.7-acre site within the Wensleydale idyll of Aysgarth, and provides modern guesthouse accommodation alongside a touring caravan park and campsite.

Marketing 105
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Costa Rica’s Iconic Caldosas Combine Ceviche and Barbecue Chips

EATER

The caldosa at Fory Fay, the home of the original recipe. Ceviche piled into a bag of Picaritas barbecue-flavored chips has become a standard snack across the country since the recipe was invented by a kid in the ’90s Some recipes make a restaurant famous. Others become representative of a city or a region. Only a few have the ability to shift the axis of a country’s gastronomic culture, becoming not only ubiquitous across menus but galvanizing diners in the process.

Pricing 103
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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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Inn Collection Group opens The Swan after 18 month refurb

Hotel Owner

Inn Collection Group (ICG) site, The Swan in Grasmere, has opened following 18 months of renovations. The Swan became ICG’S fourth site in The Lake District when it was acquired in March 2020. The hotel has seen its 38 rooms and restaurant given a multi-million pound makeover to remodel it in line with ICG’s business model. The Swan was originally built in 1650 making it one of the oldest establishments in the national park.

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Langham Hospitality Group Accelerates Expansion with DerbySoft Property Connector

Hospitality Net

DerbySoft, the leader in high-performance distribution services, announces a new partnership with Langham Hospitality Group, a collection of luxury properties set on four continents. This new partnership brings DerbySoft Connectivity Technology straight into the Property Management Systems of 29 properties globally.

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Somani Hotels acquire 137-room Aubrey Park Hotel

Hotel Owner

Somani Hotels has acquired the Aubrey Park Hotel in St Albans for an undisclosed sum. Originally an 18th Century farmhouse, the property now comprises 137 en-suite bedrooms, six meeting rooms, a self-contained modern conference facility, fitness space and award-winning restaurant. The grounds also include a six-acre meadow, surrounded by woodland and a landscaped garden which is available for event hire.

Pricing 105
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A world of opportunities: how a Les Roches education opens many doors

Les Roches

A hospitality degree can open the door to a whole raft of opportunities not limited to the relatively narrow field of hotels, as jet-setting Les Roches graduate Liliana Beltran Marroquin found out. “Being a Les Roches student opens up a world of possibilities in many different career paths, whether you like marketing, revenue management, events, human resources or any other aspect of the very broad topic of hospitality,” says Liliana Beltran Marroquin, BBA graduate from Les Roches Crans-Montana

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.