Sun.Apr 23, 2023

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How online reviews shape your hotel’s guest experience

eHotelier

The more we interact and communicate with satisfied, dissatisfied and neutral guests, the more insights we will glean from them. We can learn from all types of reviews and ultimately improve every subsequent guest stay.

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Bringing Digital Entertainment Into Focus for Hoteliers

Lodging Magazine

As the digital entertainment journey continues to evolve within the hospitality space, hoteliers are faced with more complex decisions than ever before about exactly how to provide their guests with both a memorable and seamless experience. Whether you’re talking about live TV programming, streaming services or wifi networks, guest expectations have risen to new heights in a post-COVID environment where they demand their hotel technology meets or exceeds what they have at home.

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YOTEL debuts YOTELPAD in Europe with new opening in Stratford, London

eHotelier

YOTEL has today announced plans to debut its disruptive aparthotel brand, YOTELPAD, in Europe with the opening of YOTELPAD London Stratford in Q4 2023, following a long-term management agreement with the owner, Silver Mascot Limited. It will be YOTEL’s seventh property in the UK and third in London, joining YOTEL London City and YOTEL London Shoreditch.

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How to Trigger Dopamine to Maximize Your Hotel’s Direct Revenue

Revfine

If you're a hotelier struggling to improve your website conversion rates, you're not alone. Maximizing hotel revenue through direct bookings is crucial, and a little something known as “dopamine” could be the key. In this article, we'll explore the connection between dopamine and positive online experiences and how personalization can help you create a memorable The post How to Trigger Dopamine to Maximize Your Hotel’s Direct Revenue appeared first on Revfine.com.

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Planning Your Restaurants Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Mews acquires Hotello; sixth acquisition and first in North America

eHotelier

Mews, a leader in hospitality technology and cloud-based property management systems (PMS), today is announcing the acquisition of Hotello, the Montreal-headquartered cloud PMS solution for hotel properties. The acquisition further strengthens the growth strategy for Mews in North America, and more specifically the Canadian market and the company’s commitment to delivering technology that simplifies and automates operations for modern hoteliers and their guests.

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Intercontinental Maldives welcomes new Spa Manager and exciting new visiting practitioners

eHotelier

The InterContinental Maldives Maamunagau Resort welcomes Tati Nurhayati as the new Spa Manager for the award-winning Overwater AVI Spa. With more than 20 years of experience in the Spa and Wellness industry, Tati joins Maamunagau, bringing a wide range of experience along, including appointments within the Maldives, Africa and her home Country, Indonesia.

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What is the Role of Human Judgement in Revenue Management Decisions?

Revfine

Question for Our Revenue Management Expert Panel: With so much technology available, how does human judgement factor into making revenue management decisions? Should the RMS ever be overruled by human judgement? (Question by Fabian Bartnick) Our Revenue Management Expert Panel Fabian Bartnick - Founder, Infinito Dr. Betsy Stringam-Bender The post What is the Role of Human Judgement in Revenue Management Decisions?

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John Carns named General Manager at The Henderson Beach Resort and Spa

eHotelier

Henderson Beach Resort - Destin's only luxury resort- is pleased to announce the appointment of John Carns as general manager. With over two decades of hospitality industry experience, Carns will oversee daily operations of the beach resort.

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Kitchen management software – Everything to run and grow your business

Lithos POS

Cloud-based kitchen management software The cloud-based kitchen management software works with the help of servers. It allows access to data at any time from anywhere. When compared to legacy systems the cloud-based kitchen management software has so many benefits. Let’s discuss its benefits. Accessible from anywhere As long as you have an internet connection, cloud-based software allows you to access your restaurant’s data from any location.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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Omni Atlanta Hotel at CNN Center partners with Atlanta United for unparalleled luxury experience

eHotelier

Omni Atlanta Hotel at CNN Center has officially partnered with Major League Soccer team, Atlanta United. The hotel’s sports lounge, Top Draft, has also been announced as one of Atlanta United’s official pub partners.

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Hotel construction down across world regions

eHotelier

Each of the four world regions showed a year-over-year decline in hotel construction activity, with Asia Pacific coming closest to its 2022 comparable, according to March 2023 pipeline data from STR.

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Criterion Hospitality chooses Atomize RMS to automate pricing

eHotelier

Atomize, the global innovative revenue management software (RMS) has been selected by Criterion Hospitality to support their Commercial Strategy in the UK.

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