Mon.Feb 20, 2023

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MEGA events – the big cash cow

eHotelier

As a hotelier having suffered immense revenue and profit losses in the past years, paired with current inflation and rising costs, make sure to optimise all the big demand driving events that come to your market – they are indeed a blessing.

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Sexy Fish London’s global cocktails arrive at Sydney’s Re-

Hospitality Magazine

Global restaurant brand Sexy Fish will launch its Trinity cocktail menu on 6 March across six continents. Sydney-based bar talent Matt Whiley from Re- in South Eveleigh has been selected as the representative for Australia, with the drinks available for one night only. “Re- is thrilled to have been chosen as the Australian counterpart for the launch of Sexy Fish’s new cocktail menu, Trinity,” says Whiley. “We’ve loved working with Sexy Fish to create their Trinity menu down under, en

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Increasing Profits in the Wake of Rising Food and Labor Costs

Modern Restaurant Management

According to a new survey by the National Restaurant Association, restaurant operators don’t think the future looks very bright. Nearly all of the operators surveyed think rising food and labor costs pose significant challenges heading into 2023, and half expect to be less profitable in 2023. This year will undoubtedly be difficult, but uncertainty provides an opportunity for restaurants to identify inefficiencies in their business models and establish long-term solutions for sustained gro

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The Ritz-Carlton Maldives, Fari Islands awarded Forbes travel guide’s 2023

eHotelier

The Ritz-Carlton Maldives, Fari Islands is delighted to announce that it earned a Forbes Travel Guide Five-Star award and is showcased with other honourees on ForbesTravelGuide.com, which is the only global rating system for luxury hotels, restaurants, spas and ocean cruises.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Bab Al Shams Desert Resort opens under Rare Finds

Boutique Hotel News

UAE: Bab Al Shams Desert Resort located on the outskirts of Dubai has opened as the first property in Kerzner’s Rare Finds hotel collection. The resort offers 115 rooms and suites housed across 16 two-storey buildings. Kerzer assumed management of the site in 2022 before it closed in May for a renovation. Amenities include two F&B venues, two lounges, a kid’s club, indoor and outdoor event space for 500 guests, and a spa.

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GDPR for Hotels: 5 Things hoteliers should know

MEWS

Europe’s new framework for data protection laws was launched nearly five years ago, and while some time has passed since its execution, it continues to be important as ever. Properly conforming to the GDPR for hotels is key. It’s important that every hotelier understand the basic principles around this EU Privacy Law in order to protect your reputation, and to protect the data you collect from your guests.

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Harris Sakalis appointed as Executive Chef at Fairmont Vancouver Airport in Richmond

eHotelier

With Mediterranean roots and global culinary expertise, Chef Harris Sakalis joins Fairmont Vancouver Airport as Executive Chef, leading the culinary operation including the hotel's award-winning Globe@YVR Restaurant and Jetside Lounge.

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Kimpton Hotel Born to be rebranded under Limelight

Boutique Hotel News

US: Kimpton Hotel Born located in Denver is set to be reflagged as Limelight Denver, marking the first urban hotel under the Limelight brand. Continuum Partners LLC has sold an interest in Kimpton Hotel Born to Aspen Hospitality , the operating arm of Aspen Skiing Company. The joint venture will convert the property to Limelight Denver which Aspen Hospitality will oversee.

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Chinese tourists forced to seek new travel destinations

eHotelier

According to the latest data from Trip.com Group (former Ctrip), Chinese multinational online travel company that provides services including accommodation reservation, transportation ticketing, packaged tours and corporate travel management, bookings by Chinese tourists traveling to foreign destinations spiked by 640% during the Lunar New Year festival vs the same period last year, while foreign hotel bookings have quadrupled.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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Hmlet opens debut boutique hotel in Singapore

Boutique Hotel News

Singapore: Coliving operator Hmlet has opened Owen House by Hmlet , a 106-room boutique hotel located in Little India, Singapore. Formerly known as Fortuna Hotel, Owen House by Hmlet is now owned by real estate companies JMD Group and TCRE Partners. The hotel was first announced in November 2022. Owen House offers different room sizes across nine categories, ranging from deluxe queen to a family room to a two-bedroom suite.

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STR survey reveals top hospitality industry challenges and strengths

eHotelier

Labor-related issues and energy/utility costs are among the top challenges on the mind of global hotel and travel industry professionals, while leisure demand and increased guest spending are seen as the biggest strengths, according to a new survey from STR.

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3 ways Blyott and SAS are revolutionizing hospital operations with real-time location tracking

SAS

For hospitals, managing inventory is an ongoing logistical challenge. The right equipment in the right spot is essential for safe and efficient hospital operations. That's why hospitals around the world turn to Blyott. Blyott is a plug-and-play machine learning and modular real-time-location-services (RTLS). Their technology allows hospitals to use Bluetooth [.

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Mar Monte Hotel appoints Danielle Shear as Director of Operations

eHotelier

The reimagined Mar Monte Hotel in Santa Barbara, part of The Unbound Collection by Hyatt brand, announces the appointment of Danielle Shear as Director of Operations.

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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Michelin hotels UK: 26 dining rooms approved by the famous restaurant guide

Boutique Hotelier

The term ‘Michelin hotels’ is a little bit misleading, because there are technically no Michelin hotels anywhere in the world (more on that later). There are however a whole host of hotel restaurants around the UK which are the proud owners of at least one Michelin star from the seminal restaurant guide, which has been around in the UK since 1911. SKIP TO THE RELEVANT SECTION Three star Michelin hotels UK Two star Michelin hotels UK One star Michelin hotels UK The relationship between Michelin a

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How to Calculate Your Guest Acquisition Cost (GAC) in 2023

Revenue Hub

On average, how much does it cost to generate a booking at your property? NB: This is an article from Cloudbeds , one of our Expert Partners It seems like a simple metric most hotel managers would know off the top of their head, but it’s a bit more complicated. Different guests come with different acquisition costs, and costs are spread across departments, making it challenging to calculate true costs.

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Stanwell House opens new function room to capitalise on corporates

Boutique Hotelier

Stanwell House in the New Forest has opened its new multi-purpose function room, following an extensive refurbishment project at the hotel. The boutique hotel in Lymington has unveiled the new space in a bid to cash in on smaller exclusive-use events, gatherings and meetings, with the function room able to host a capacity of 32 people. The room comes with direct access, an abundance of natural light, and a dedicated team member allocated to serve guests throughout the day.

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11 Revenue Management Challenges for Hoteliers

Revenue Hub

Challenges abound for hoteliers in charge of revenue management in the hospitality industry. Hotel revenue management—while essential—can prove extremely difficult for several reasons. NB: This is an article from IDeaS How do you attract new guests and clients while promoting the loyalty of existing customers without negatively impacting your bottom line?

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.

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JLL’s Hotels & Hospitality Group Closes Sale of Element Basalt Aspen

Lodging Magazine

LOS ANGELES—JLL’s Hotels & Hospitality Group announced that it closed the sale of the Element Basalt Aspen, a 113-key extended-stay hotel in Basalt near Aspen, Colorado. JLL represented the seller, Silverwest Hotels, LLC, and its partners and procured the buyer. JLL also secured acquisition financing for the buyer. Element Basalt Aspen is a four-story hotel developed by Silverwest and opened in 2015.

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Renovating the Right Way: Ensuring Projects Succeed While Protecting the Guest Experience

Guides: Lodging Magazine

Renovations are crucial projects, whether they transform a property or simply maintain its look, feel, and MEP (mechanical, electrical, plumbing) components. They have also become more challenging projects post-COVID-19, given rising inflation and supply chain disruptions. However, astuteness in sourcing contractors and an early start on sourcing materials can help address these challenges.

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Insignia Hospitality Group, Inc., Opens Home2 Suites by Hilton Hobbs

Lodging Magazine

HOBBS, New Mexico—Insignia Hospitality Group, Inc. announced the opening of its newest property, the Home2 Suites by Hilton Hobbs in Hobbs, New Mexico. The hotel has 99 suites and tech-focused and eco-conscious amenities. General Manager Erik Rivera leads the management team for Insignia at the extended-stay property. Home2 Suites by Hilton Hobbs offers access to downtown Hobbs, the Zia Park Casino and Racetrack, the Western Heritage Museum, Lea County Center for the Arts, the Lea […] The

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Understanding Digital Marketing Trends in Regulated Industries

Social Hospitality

Digital marketing is one of the great equalizers of the current commercial environment. Most tools that can help businesses to reach consumers are affordable and usable for companies of all sizes and industries. However, certain sectors must leverage digital marketing trends differently. This is particularly pertinent when it comes to marketing in regulated industries.

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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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Skamania Lodge Expands Treehouse Village With Three Additions

Lodging Magazine

STEVENSON, Washington—Skamania Lodge announced the addition of three new treehouses to its expanding treehouse village, bringing the total to nine treehouses. Above the forest floor in the tall Douglas Firs, the new treehouses bring the lodge’s total treehouses to nine and provide an aesthetic that connects guests with the surrounding natural habitat.

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Smart Hotel Marketing Strategies to Boost Bookings

Are Morch

The voyage of the modern traveler is more dispersed than ever. Constructing and carrying out an efficient hotel marketing strategy can seem challenging given the recent explosion of new travel super apps. Moreover, Google and Expedia are modifying their ranking algorithms at a tremendous speed. So, many people strongly advise maintaining comprehensive and cross-channel hotel […] The post Smart Hotel Marketing Strategies to Boost Bookings appeared first on Are Morch, Digital Transformation

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WhyHotel by Placemakr, Columbia, Becomes Brand’s Newest Pop-up Hotel

Lodging Magazine

COLUMBIA, Maryland—Placemakr announced the launch of its newest pop-up hotel—WhyHotel by Placemakr, Columbia. The new pop-up is located in Marlow in downtown Columbia and will begin welcoming guests in March. WhyHotel by Placemakr pop-ups are open for a limited time. In partnership with The Howard Hughes Corporation, the pop-up hotel will allow guests to experience hotel amenities and services while staying in furnished, open-floor apartments with appliances, kitchens, and in-unit laundry.

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Palé Hall announces new F&B manager 

Boutique Hotelier

Palé Hall in Wales has announced the appointment of a new food and beverage manager. James Alexander-Thom has taken up the position at the 5 AA Rosette hotel in Snowdonia from his role at the Michelin-starred The Whitebrook in the Wye Valley where he worked with chef Chris Harrod. His first taste of hospitality was as head sommelier at Hotel du Vin in Harrogate after studying Viticulture and Oenology and working for Nyetimber vineyard.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i