eHotelier

MAY 14, 2023

Tourism is one of those sectors which can benefit a country’s economy but only if consistent steps are taken for promoting and developing it.

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Travel and Tourism 279

Soft Inn

MAY 14, 2023

The customer service game is being changed with ChatGPT existing. Hoteliers should take note on how ChatGPT can transform their customer service for the better.

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Customer Service 246

eHotelier

MAY 14, 2023

Dusit Hotels and Resorts under Dusit International, one of Thailand’s leading hotel and property development companies, is set to expand its global and domestic footprint by opening three hotels within the next 30 days – including two new properties in Bangkok and its first hotel in Japan.

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Property Development 130

STAAH

MAY 14, 2023

Scotland’s Edge Hospitality attributes its direct revenue success to its partnership with STAAH. The Morar and Onich Hotels are part of Edge Hospitality and located in the Scottish Highlands, an area that is attracting more and more travellers, who are drawn to this region for its natural beauty and rugged landscapes. The two properties don’t disappoint with their breathtaking and uninterrupted views of the Scottish Highlands.

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Book Customer Service Accounting Marketing 99

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Strategic Planning

eHotelier

MAY 14, 2023

Just in time for spring and the reawakening of Boston’s iconic Public Garden, Four Seasons Hotel Boston has reopened its doors, welcoming guests to a new era of gracious hospitality. The city’s premier address has completed a dramatic design update of its arrival area, lobby and porte cochere, revealing artful and inspired new spaces created in partnership with AD100 designer Ken Fulk.

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Events 130

eHotelier

MAY 14, 2023

Highgate, a leading real estate and hospitality management company, announced today that Mike Kass has been appointed as Area Managing Director for the Hawai’i region. In his new role, Kass will serve as General Manager at the award-winning ‘Alohilani Resort Waikiki Beach and support Royal Lahaina Resort & Bungalows, located on Maui’s world-renowned Ka’anapali Beach.

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Hospitality Management 130

SiteMinder

MAY 14, 2023

The Kirimaya brand is the first 5-star Design Resort in Khao Yai, Nakhon Ratchasima. It provides services with over 18 years of experience showcasing a unique identity. In the hotel, guests will enjoy an 18-hole Jack Nicklaus-designed golf course as well as a natural lifestyle. When discussing with the Revenue and Reservations Manager, Atchara Nakpoom about the Kirimaya brand concept, she said: “Besides the concept of a well-designed hotel, we are also constantly improving our guest expe

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Book Reservations Pricing Marketing 97

eHotelier

MAY 14, 2023

The Davenport Hotel Collection – whose portfolio of five upscale hotels in Spokane, Washington includes the legendary Historic Davenport Hotel – welcomes Chef Patrick Dahms as new Area Culinary Director. In this new role, Chef Dahms now oversees the guest dining experience, recipe innovation and culinary operations across the hotels’ food and beverage outlets, banquet halls and private events.

Events 130

Events 130

Hospitality Net

MAY 14, 2023

Today’s traveler is much savvier about their environmental impact and many take that into account when it comes to their travel planning and purchasing decisions.

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Accounting 98

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

Marketing

eHotelier

MAY 14, 2023

The Pacific Asia Travel Association (PATA) has signed a Memorandum of Understanding (MoU) with the Pacific Tourism Organisation (SPTO), to promote and strengthen shared interests between the two organisations in the areas of market access, innovative events, membership and communications to name a few.

Travel and Tourism 130

Travel and Tourism Communication Events Marketing 130

Hospitality Net

MAY 14, 2023

JMBM’s Global Hospitality Group® recently hosted the 30th edition of Meet the Money® national hotel conference. Alongside investment boot camps and insightful discussion panels, the conference featured several exciting special presentations interpreting the latest data and industry sector highlights. In Part 3 of this blog series, we highlight the special presentations given by Warren G.

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Presentation Blog Marketing 92

eHotelier

MAY 14, 2023

According to the latest China Construction Pipeline Trend Report from Lodging Econometrics (LE), China's total hotel construction pipeline stands at 3,659 projects/680,959 rooms at the end of Q1‘23, down 1% by projects and 3% by rooms year-over-year (YOY). While project counts may be down YOY, domestic and international travel gained significant momentum during the first quarter.

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Hospitality Net

MAY 14, 2023

Today’s guest is a sophisticated consumer who has experienced the full spectrum of brand interactions online. From frustrations with trying to find customer service contact details on your website to being wowed by personalized offers and a one-click checkout, consumers have faced the whole gamut of human emotion when it comes to eCommerce experiences.

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Customer Service 75

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Are Morch

MAY 14, 2023

n the sphere of financial services for the hotel industry, an emerging trend is reshaping the landscape: cryptocurrencies. These digital assets represent a form of currency that exists solely in the virtual realm. Unlike traditional currencies governed by banks or governments, cryptocurrencies are primarily managed by their users, offering a new level of autonomy and […] The post Cryptocurrency Adoption in the Hotel Industry appeared first on Are Morch, Digital Transformation Coach.

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Article 52

Hospitality Net

MAY 14, 2023

With the new legislation put forward in Congress that’s aiming to ban gas stoves (citing both health and environmental concerns), it’s easy for many of us to get caught out in the sheer divisiveness of the news story and miss the overarching trend. Sustainability and ESG (Environment, Social and Governance) are not only here to stay but, as this national policy demonstrates, leading governments and public authorities around the world are willing to take increasingly bolder actions in the existen

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Hospitality Net

MAY 14, 2023

In this week’s episode of the Hotel Moment podcast, Karen Stephens, Revinate’s CRO, and Chip Rogers, President and CEO of the American Hotel and Lodging Association (AHLA), reveal ways hoteliers can reframe their perspective of the staffing shortage to maximize opportunities to builder a stronger workforce. They also dive into the topic of sustainability within hospitality and why hoteliers should be tracking this trend in order to satisfy guests.

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