Tue.Mar 14, 2023

article thumbnail

What commercial strategies must hoteliers use in 2023?

eHotelier

The best commercial strategies for hoteliers will help you grow your hotel business. Use these 5 strategies to attract new clients and retain existing ones.

Marketing 290
article thumbnail

Cvent to be acquired by Blackstone in more than $4bn deal

Boutique Hotel News

US: Meetings, events and hospitality technology provider Cvent has entered into a definitive agreement to be acquired by Blackstone at an enterprise value of $4.6 billion. Blackstone has received a $1 billion credit facility as part of the financing of the transaction. A wholly owned subsidiary of the Abu Dhabi Investment Authority (ADIA) will be a significant minority investor alongside Blackstone.

Events 246
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Protect Your Restaurants from Invoice Fraud through Technology

Modern Restaurant Management

In this time of economic insecurity, payments fraud has the potential to hit businesses harder than ever before. Currently, the average US business is losing $300,000 to payments fraud each year according to the latest Financial Census , a study which surveyed 2,750 senior finance executives across the globe – 15 percent of whom work in the retail, catering and leisure industry.

article thumbnail

1 Hotel Mayfair names general manager

Boutique Hotel News

UK: Sustainable luxury hotel 1 Hotel Mayfair, part of SH Hotels & Resorts , has named Francois-Xavier Schoeffer as general manager ahead of its summer launch. Schoeffer brings over 25 years of experience in the luxury travel industry to his new role. Over the years, he has worked at notable hotels including Hôtel Lutetia in Paris, Hotel Café Royal in London, and the Conservatorium Hotel in Amsterdam.

147
147
article thumbnail

Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

article thumbnail

How to Improve Housekeeping Department To Rise Productivity??

MEWS

How to improve the housekeeping department is a topic that all hoteliers should think about because by increasing productivity you can also improve the guest experience. A more productive housekeeping team means faster and earlier check-ins are possible as well as turnover from one set of guests to the next, which leads to increased revenue. The housekeeping department is an integral and essential part of any hospitality operation, and this department has been steadily adopting new technology to

More Trending

article thumbnail

The Grove unveils new restaurant spaces and dining concepts for 2023

eHotelier

This Spring, luxury Hertfordshire hotel and spa, The Grove will launch a host of new restaurant spaces and dining concepts as part of their 20th-anniversary celebrations. As a standout staycation destination in the UK with a wide range of experiences and close proximity to London, The Grove is a unique dining destination, catering to every taste with its diverse dining options and bars.

Catering 130
article thumbnail

Fabbrica Pasta Bar opens at Balmain’s Exchange Hotel

Hospitality Magazine

Love Tilly Group’s Fabbrica has moved into the pub game with the opening of a pasta bar in Sydney’s Balmain. The sibling venue of Ragazzi fast gained a reputation as one of the CBD’s go-to spots for sandwiches, fresh pasta and wine after its launch in 2020. And now it’s arrived in the Inner West, with diners able to enjoy its signature house-made pasta and minimal-intervention wine list on the ground floor of the Exchange Hotel until the end of the year.

Magazine 130
article thumbnail

Pullman debuts in Singapore

eHotelier

Pullman Hotels & Resorts, a world-leading premium brand from Accor, has announced the opening of Pullman Singapore Orchard, marking the brand’s debut in one of the world’s most iconic gateway cities. Located on Orchard Road, the famous retail district, this modern and stylish hotel will allow guests to balance business and leisure in this vibrant destination.

130
130
article thumbnail

Shane Delia revamps Maha Bar as Maha North in Collingwood

Hospitality Magazine

Melbourne Chef and Restaurateur Shane Delia is set to debut a new concept on Collingwood’s Smith Street this weekend. Maha North will officially launch on Saturday and take the place of Maha Bar, with the chef identifying an opportunity in the dining landscape that was ripe for the taking. “Throughout 2022, it became clear there was a real gap in the market for quality Middle Eastern food in Collingwood and surrounding neighbourhoods,” says Delia. “Following this realisation, i

Magazine 130
article thumbnail

Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

article thumbnail

First Hospitality announces the appointment of Walter Peseski as Vice President of Business Development

eHotelier

First Hospitality, a national hotel operating and development company, announces the appointment of Walter Peseski as vice president of business development. Peseski brings more than 15 years of experience in hotel and lifestyle brands to this new position.

article thumbnail

Life House expands Mexican portfolio

Boutique Hotel News

US: Tech-enabled hotel management company Life House has been selected to manage The Carmen in Playa Del Carmen and Faisano Nomadas in Aldea Zama. With the addition of the two hotels, Life House is now managing five independent properties in the Mexican state of Quintana Roo. The Carmen, built in 2017, offers 37 bedrooms and is owned by a Denver-based developer.

Marketing 130
article thumbnail

SH Hotels and Resorts appoints Francois-Xavier Schoeffer as General Manager of 1 Hotel Mayfair

eHotelier

1 Hotel Mayfair, London’s very first mission-driven sustainable luxury hotel, today announced the appointment of Francois-Xavier Schoeffer as General Manager of the much-anticipated 1 Hotel Mayfair. Set to open in summer 2023, Francois-Xavier will work alongside Robert Koren, who was appointed last month as Senior Vice President & Area Managing Director of Europe, the Middle East & Asia to launch SH Hotels & Resorts’ European Corporate office as the company looks to accelerate growth

130
130
article thumbnail

Ruby Hotels signs debut property in France

Boutique Hotel News

France: Munich-based hotel group Ruby Hotels will open a property in Marseilles, France in partnership with BNP Paribas Real Estate. The new hotel will be converted from a former office building. It is set to include 237 rooms, workspace, and a 24/7 bar with a rooftop terrace. Ruby’s debut in France follows news that the group will open its second Italian hotel in 2025 , located in Rome.

article thumbnail

No-Code Technology: The Key to Unlock the Future of Your Business

Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

article thumbnail

Marriott International receives regulatory approval to complete city express brand acquisition

eHotelier

Marriott International, Inc. today announced that it has received approval from Mexico’s Federal Economic Competition Commission, COFECE, for the acquisition of the City Express brand portfolio from Hoteles City Express, S.A.B. de C.V. (BMV: HCITY), paving the way for the company’s entry into the affordable midscale segment.

130
130
article thumbnail

AGO Hotels opens first central London property

Boutique Hotel News

UK: Hotel operator and lease provider AGO Hotels has opened the four-star Rove London Paddington Hotel, the group’s first city centre property in the UK capital. The Rove London Paddington Hotel offers 75 rooms and is located close to the Paddington train station on Norfolk Street. It marks the fifteenth hotel in the AGO portfolio. The company predominantly operates Ibis budget hotels across the UK.

Budgeting 130
article thumbnail

PATA Annual Summit and Adventure Mart 2023 to be held in Pokhara, Nepal

eHotelier

The Pacific Asia Travel Association (PATA) is set to organise the PATA Annual Summit and Adventure Mart 2023 in Pokhara, Nepal from May 29 – June 1. The event will be hosted by the Nepal Tourism Board (NTB).

article thumbnail

Raines acquires HP Hotels

Hotel Business

Raines , a fully integrated hotel development, management and investment company, has acquired HP Hotels , a full-service, third-party hotel management company, resulting in operational expansion throughout the Southeast and Southwestern U.S. The financial terms of the transaction are not being publicly disclosed. “Assets alone will not get Raines to where it needs to be as a company,” said Grey Raines, managing partner, Raines.

Marketing 124
article thumbnail

Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

article thumbnail

RoomRaccoon integrates with Epos Now to enhance payment processes for independent hotels

eHotelier

RoomRaccoon, an all-in-one Hotel Management System, has announced a new integration with point-of-sale (POS) system, Epos Now. The two-way integration allows hotels to unify revenue streams in one central location, streamline payment processing and enhance the guest experience.

article thumbnail

HB Exclusive: Life House adds two properties in Mexico

Hotel Business

Tech-enabled hotel management company Life House has added two more properties in Mexico to its portfolio of more than 65 independent hotels. The two properties are Faisano Nomadas in Aldea Zama and The Carmen in Playa Del Carmen. With these hotels, the company is now managing five independent hotels in the Mexican state of Quintana Roo. The Carmen is a 37-room hotel in Playa Del Carmen that caters to adult vacations and is located directly on the beach.

Catering 105
article thumbnail

Savills to sell Raffles Hotel for £500k

Hotel Owner

The Raffles Hotel in Blackpool has been put up for sale with a guide price of £499,995 for the freehold stake. The hotel has recently undergone a full refurbishment and comprises 15 en suite bedrooms along with a bar and restaurant, reception area and commercial kitchen along with five forecourt car parking spaces. Towards the rear of the property there is also an owners’ accommodation, which includes an en suite bedroom and private lounge.

Pricing 105
article thumbnail

SAS Viya named among best analytics and AI products for 2023

SAS

SAS® Viya® has been making waves in the analytics and AI industry. SAS Viya has recently been included in G2’s annual ranking of Best Analytics and AI products for 2023, a list based partly on user feedback. So, what are SAS users and industry analysts saying about SAS Viya? One [.

104
104
article thumbnail

Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

article thumbnail

PPHE to launch €250m European hospitality real estate fund

Hotel Owner

PPHE will be launching a new European hospitality real estate fund of up to €250 (£220.4m), which will enable strategic acquisitions of hotels focusing primarily on value-add investments across Europe. All hotels acquired using this fund will be operated by the group’s hospitality operating platform. The group has also confirmed that it has reached an agreement with Clal Insurance to participate as a cornerstone investor in the fund, having committed to investing up to €75m (£66m), with an upp

article thumbnail

8 restaurant tech trends you can’t Ignore in 2023

Fast Casual

Jenifer Kern highlights eight trends that restaurant operators need to embrace in a rapidly progressing digital world where efficiency is no longer an easy equation.

107
107
article thumbnail

DoubleTree by Hilton in Bristol appoints business development manager

Hotel Owner

DoubleTree by Hilton Bristol City Centre has announced the appointment of Charlotte Huxtable as business development manager. In her previous role at the hotel, Huxtable held the position of conference and events sales office manager where she worked on a eight-month development programme to enhance her skills and enter the world of business development.

article thumbnail

Meet our member IPFusion

NV Hotels

IPFusion is a suite of software which was initially created for corrections and has since grown to service multiple industries as a commercial off the shelf integration engine. Conceptualized in 2012, the IPFusion suite was created to be a next generation modular integration platform to replace the need for custom built integration in Security Operations Centers.

Demo 98
article thumbnail

Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.