Mon.Jul 25, 2022

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Common Frauds at Hotel Front Desk & How to Prevent Them

Soft Inn

What is a Fraud? Fraud is an action of someone or an agency with the intention to obtain unauthorized benefits. Putting it simply, fraud is a bad action of someone to gain money or financial benefits through lying or tricking another person. It is sad to say that fraud does exist in the hospitality industry that involves employees. In this article, I will be showing some examples of common frauds by the hotel front desk staff and how to prevent them to happen.

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It’s Time to Put Actual Veggies Back Into Veggie Burgers

EATER

Sure, fake-meat companies can make a vegetarian burger that bleeds. But veggie burgers should be — and historically have been — so much more. In recent years, Impossible and other “meatless meat” companies like Beyond Burger have accomplished full market saturation. After being praised by trendsetting chefs , the brands’ meat-substitute patties have moved to fast-food chains and grocery stores, earned billions in investments , and expanded from faux burgers to faux sausage and faux pork.

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Training for the New Restaurant Manager

Service that Sells

Are you new to the ranks of restaurant management? As a new restaurant manager, the most important thing for you to remember is this: your followers make you a leader, not the other way around. Although your title as manager carries a certain level of distinction and authority, it does not supersede the need to earn respect and establish credibility with your employees.

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Diana Kennedy, Legendary Author of Mexican Cookbooks, Dies at 99

EATER

Ann Summa/Getty Images. An authority on Mexican food, Kennedy’s cookbooks helped introduce English-speakers to Mexican cuisine The New York Times reports that Diana Kennedy, chef and author of numerous cookbooks, including the influential tome The Cuisines of Mexico , has died at the age of 99. Like Julia Child for French food and Julie Sahni for Indian food, the English chef’s work was a gateway for many Americans into the cuisine of Mexico when it was published in 1972.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Hotel ADR: Your complete guide to average daily rate

SiteMinder

Average daily rate (ADR) remains an important metric to talk about within the hotel industry. Data is becoming ever more valuable as hoteliers look for ways to recover from economic setbacks, grow their business, and gain an edge over the competition; so ADR is often crucial. This blog will provide a comprehensive guide to ADR, including why it’s so important and how your hotel can improve it.

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More Trending

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Consumers willing to pay more for inclusive travel choices

PhocusWire

According to a new study, seven in 10 consumers are willing to pay more for a destination, lodging or transportation option that is more inclusive to all types of travelers.

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Could Massachusetts Bring Back Happy Hour?

EATER

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We need a better CO2 metric - here it is

PhocusWire

Achieving any significant climate goal requires aligning actions by airlines, companies and their travelers. The critical question is to which goal are we aligning?

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Blue Apron Has Realized That We Don’t Really Want to Do Any Work

EATER

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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Lastminute.com plans CEO search, appoints interim amid COVID fraud probe

PhocusWire

The investigation into Cannavale, Bertoli and two other executives relates to alleged misuse of COVID aid totaling $29.5 million over two years.

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Popular Restaurant Technology Trends to Watch in 2022

Social Hospitality

Restaurants aren’t always at the forefront of implementing new technology. However, recent world events and their aftermath have led to a rapid influx of technological advancements in the industry. What started as a necessity during the pandemic has garnered much attention and will likely become a mainstay. With the food tech market slated to be valued at nearly $342 billion USD by 2027 , the demand for increased technology implementation in the industry will continue to rise.

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Removing complexity in tours and activities

PhocusWire

TourRadar and TUI discuss the fragmentation and complexities of the tours segment at Phocuswright Europe 2022.

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Hotel bookings from international travellers to Indonesia reach highest point in almost two-and-a-half years

SiteMinder

Jakarta, Indonesia – According to new data from SiteMinder, the world’s leading open hotel commerce platform, hotels in Indonesia are now experiencing their highest volume of bookings from international guests since February 2020. SiteMinder’s World Hotel Index, the leading indicator of hotel reservation and guest arrival trends globally, displays that so far in July, 45% of bookings to SiteMinder’s Indonesian hotels for future stays have been from international travellers — a trend that has bee

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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Qstay lands $6.5M to accelerate hospitality concept growth

PhocusWire

The Dubai-based hospitality concept wants to have more than 600 vacation rental units by the end of 2023.

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Unions Are Adding Some Heat in the Kitchen for Food & Beverage Employers 

Modern Restaurant Management

The National Labor Relations Board (NLRB) reported that for the first six months of fiscal year 2022 (October 1, 2021 – March 31, 2022), labor unions filed 58 percent more representation petitions than they did during the same period a year earlier. According to a National Public Radio analysis, the accommodations and food services industry makes up nearly 28 percent of new union election petitions (a huge jump from the fewer than four percent of union election petitions coming from the in

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Alaska Airlines launches electronic bag tags to streamline check-in

PhocusWire

The electronic bag tags can be activated up to 24 hours before a flight via the Alaska Airlines app.

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