InnQuest
FEBRUARY 3, 2023
Exceptional guest experience can elevate a hotel’s reputation and increase revenue and repeat stays. An effective strategy that can help is to upsell additional services or products relevant to customers. According to studies, it can cost five times more to attract new customers than to retain existing ones. Therefore, upselling in hotels is not only influential but cost-efficient as well.
Modern Restaurant Management
FEBRUARY 3, 2023
You know what they say: time is money — and kitchen prep can take a lot of time. With labor being a challenge in today’s restaurants but with business booming, the key to success is finding equipment that can speed up prep time. Here are five types of equipment that can make your life easier. 1. Continuous-Feed Food Processors Hand-cutting produce takes time, but pre-cut produce is expensive and doesn’t last as long as whole vegetables.
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Boutique Hotel News
FEBRUARY 3, 2023
Spain: Music-inspired hotel brand UMusic Hotels has partnered with customer data and relationship management platform PUSHTech. PUSHTech is a cloud-based customer data and relationship management platform providing integrations with email marketing, marketing automation, hotel CRM, guest journey automation, and sales CRM. The platform has over 200 integrations including property management systems, booking engines, online reputation monitors, loyalty programs, mobile apps, WIFI portals, pre-ch
Modern Restaurant Management
FEBRUARY 3, 2023
Approximately 30 million people, or 1 in 5 American employees, are bound by a non-compete clause, and this number has trended up over time. Some states, including California, North Dakota, and Oklahoma have laws making noncompete clauses void for most workers. Eleven other states have also set limits on non-compete provisions based on factors such as the amount that a worker earns, and some states specifically exclude categories of workers, including restaurant workers, from being bound by non-c
Speaker: James Kahler, COO of Full Course
Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.
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Boutique Hotel News
FEBRUARY 3, 2023
France: Luxury hotel and resort brand Anantara has announced its French debut with the opening of Anantara Plaza Nice Hotel. Centrally located at the entrance to Nice’s Golden Square, Anantara Plaza Nice Hotel overlooks Albert 1er gardens and the Promenade des Anglais. Architectural firm David Collins Studio, local architect Jean-Paul Gomis, and TBC Studio designed the interiors of the hotel , which has undergone a two year renovation.
Hospitality Management Today brings together the best content for hospitality management professionals from the widest variety of industry thought leaders.
Hotel Owner
FEBRUARY 3, 2023
Serviced apartment brand Cityspace has revealed it has begun operating one and two bedroom fully serviced apartments at the 54-story One West Point London building. The One West Point complex features 362 apartments and promises to offer a “five-star lifestyle” when works are completed. In the future, the complex will include a resident’s private lounge and bar, supermarket, restaurant, café, yoga and meditation suite, gymnasium and soft play centre.
Lodging Magazine
FEBRUARY 3, 2023
With an eye on “raising its brand to a more premium level,” global advisory firm Horwath HTL recently secured two accomplished industry brand veterans with the addition of Dorothy Dowling and Melissa Maher as managing directors. Dowling and Maher, as well as Horwath HTL Global Chairman John Fareed, sat down with LODGING during the recent ALIS (Americas Lodging Investment Summit) event to elaborate on their collective vision for the company’s future.
Hotel Owner
FEBRUARY 3, 2023
Formby Hall Golf Resort and Spa has secured a £13.8m refinancing loan following an agreement with specialist hotel lender Leumi UK. The deal, agreed with global private equity firm H.I.G Capital and hotel manager Hamilton Pyramid Europe, has been proposed for a five-year term. The four-star spa and golf resort features 76 hotel rooms and in recent years has gone through a series of renovations to incorporate spa and leisure facilities.
Hotel Business
FEBRUARY 3, 2023
Hotel Business Senior Editor Gregg Wallis sits down with Jennifer Chesek, VP, hospitality and senior living, Beyer Brown & Associates, to talk about supply chain issues and the market for renovations and new-builds. The post HB on the Scene: Catching up with Jennifer Chesek appeared first on hotelbusiness.com.
Speaker: Lauren Barash, Vice President, Brand Marketing
In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program
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Hotel Owner
FEBRUARY 3, 2023
The Alfa Leisureplex Group has announced its acquisition of the four-star Bournemouth hotel, The Norfolk Royale, which will join its portfolio as its 22nd hotel on 3 April 2023. The hotel, which was put on the market for £8.5m, was the former home of the Duke of Norfolk and features 95 bedrooms. The venue has undergone a multi-million-pound refurbishment programme in recent years and was put up for sale last year by owners Peel Hotels, as the company wanted to clear a £5m debt before the end of
Hotel Business
FEBRUARY 3, 2023
Officials of DG Public Relations LLC have revealed the death of company cofounder, David (Jerry) Daly on Jan. 11, due to complications arising from aspiration pneumonia. While in graduate school at Boston University, Daly helped create the first Great American Smokeout, originally designed as a scholarship fundraiser for a local high school before he came up with the idea to get people to donate the price of a pack of cigarettes as the first step toward a commitment to quit smoking.
PhocusWire
FEBRUARY 3, 2023
Analysis by Mirai finds that hotels that reduce disparities and improve pricing compared to OTAs almost automatically get more impressions, clicks and direct bookings.
Travel Pulse Destinations
FEBRUARY 3, 2023
The beloved travel destination remains a safe option for travelers seeking an international getaway in 2023.
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Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali
Revenue Hub
FEBRUARY 3, 2023
These days it feels like mentioning the “R” word is tantamount to saying Voldemort’s name out loud. NB: This is an article from gcommerce We all know it’s here, but maybe if we refuse to acknowledge its arrival, it’ll somehow spare us the battle ahead. Sorry to burst that bubble, but the battle is about to begin. Subscribe to our weekly newsletter and stay up to date Reading the Tea Leaves GCommerce provides real time reporting to our hundreds of clients; meaning we sit on a metric-ton of
Travel Pulse Destinations
FEBRUARY 3, 2023
The air tickets and ‘Hong Kong Goodies’ vouchers are part of the destination’s new ‘Hello Hong Kong’ ad campaign.
Revenue Hub
FEBRUARY 3, 2023
Each quarter, we looked at the Middle East and how it was recovering. At the end of 2022, we revisit these metrics and compare to Asia Pacific and the United States. NB: This is an article from Knowland For the full year, the Middle East is recovered at 154.2% compared to 2019. As a contrast, Asia Pacific is recovered at 68.2% and the United States at 77.8%.
EATER
FEBRUARY 3, 2023
A grown-up set of divided plates. | Amazon I’m not picky, I just don’t want my food to touch I am not an especially picky eater. In fact, I’d say I’m pretty much down for anything so long as there are no beets or olives involved. But I can be particular about the way in which my food is served, especially if it involves dishes that are at all saucy or sloshy.
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As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.
PhocusWire
FEBRUARY 3, 2023
Freed co-founder and CEO Abel Zhao says the acquisition will bring opportunities "spanning travel services, e-commerce, marketing services and brand loyalty programs.
EATER
FEBRUARY 3, 2023
Dina Ávila/Eater Chef JuanMa Calderon’s Peruvian version of the South American stew is simple, comforting, and delicious In Lima, it’s not likely that you’ll see locro — a stew of squash, potatoes, and corn — on a restaurant menu, says JuanMa Calderon, the chef and co-owner of the Boston-area restaurants Celeste and La Royal. It’s cheap and simple, something your mom might prepare.
PhocusWire
FEBRUARY 3, 2023
Holdbar is developing a software platform to help tours and activities operators distribute their products and services as well as to drive efficiency.
Travel Pulse Destinations
FEBRUARY 3, 2023
The state is looking to implement a "paradise pass" for $50 a year.
Speaker: Jay Black, Senior Account Executive
Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an
Revenue Hub
FEBRUARY 3, 2023
Whatever your thoughts on Valentine’s Day, it continues to be a significant spending holiday, and as a hotelier, it’s very much worth your while to carefully craft a campaign around the occasion. NB: This is an article from Net Affinity A recent survey found that spending ahead of Valentine’s Day soared by more than 450% in 2022 compared to the same period in 2021.
Hotel Business
FEBRUARY 3, 2023
U.S. hotel performance increased from the previous week, according to STR ‘s latest data through Jan. 28. Jan. 22-28 (percentage change from comparable week in 2019): Occupancy: 56.3% (-0.3%) ADR: $142.66 (+13.4%) RevPAR: $80.32 (+13%) Among the top 25 markets, Dallas reported the highest occupancy increase over 2019 (+10.3% to 69.8%). Tampa saw the largest increases in both ADR (+32.5% to $179.72) and RevPAR (+37.0% to $137.70).
Revenue Hub
FEBRUARY 3, 2023
Email marketing is just one of the many channels a hotel should use to drive revenue while at the same time nurturing existing clients, because, after all, the costs of acquiring a client is a lot higher than keeping a client. NB: This is an article from Mews In order to keep clients loyal, and to nurture clients from the awareness phase to the purchasing phase, it’s important to use different kinds of campaigns, which will depend on which phase of the buyer journey the people on your list are o
Lodging Magazine
FEBRUARY 3, 2023
NEWTON, Massachusetts — Sonesta International Hotels Corporation announced it added 74 properties to its franchised portfolio during 2022. The new properties further expand Sonesta’s global presence and include more than 8,500 guestrooms. “Sonesta had significant success in 2022, growing our global footprint with new franchisee signings and hotel openings,” said Keith Pierce, Sonesta’s executive vice president, and the president of franchise and development at Sonesta.
Speaker: Lauren Fernandez - CEO & Founder, Full Course
Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i
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