Fri.Dec 06, 2024

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From Local Love to Lasting Loyalty: Five Marketing Tips for Community Engagement

Modern Restaurant Management

Building a unique identity for your restaurant can be challenging in a competitive market. At Health Nut, we've successfully capitalized on local marketing to create a brand that resonates deeply with our community and inspires a loyal following. 1. Leverage Social Media and Local Influencers Social media and local influencers are invaluable tools for building connections and expanding your restaurant’s reach.

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From Points to Personalization: Modern Guest Loyalty Programs

Revenue Hub

Loyal customers spend 22% more than single-visit guests. That goes some way to explaining why77% of hoteliersconsider guest loyalty a key priority, yet its an area where many hotels struggle to deliver. NB: This is an article from Mews Subscribe to our weekly newsletter and stay up to date For hoteliers, loyalty isnt just about giving away points or perks its about creating lasting emotional connections with guests.

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LODGING Exclusive: Inaugural ESLA Event Reveals Long Runway for Growth for Extended-Stay Segment

Lodging Magazine

The Extended Stay Lodging Association (ESLA) held its inaugural Development & Operations Workshop Series earlier this week in Atlanta, Georgia, revealing scores of data suggesting that the segment has plenty of runway for continued growth momentum in the months and years to come. Doug Artusio, Ccairman, ESLA, got the day-long discussion started with some opening remarks.

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How New Technology Transforms the Hotel Booking Journey

Revenue Hub

Like most things in life, the travel industry has been through many evolutions. If we go back as far as 1758, the first known travel agency was founded when Richard Cox became the official travel agent of the British Royal Armed Forces. NB: This is an article from DerbySoft Subscribe to our weekly newsletter and stay up to date Almost a century later (1841), Thomas Cook opened the first leisure travel agency, and by 1845, he launched his first commercial packaged tour.

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Navigating Payroll Compliance: Future-Proofing Payroll in an Evolving Regulatory Landscape

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

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Return of international travel drives up hotel bookings for Christmas: SiteMinder

SiteMinder

Sydney, Australia Hotel bookings for the days leading up to Christmas, 21-25 December, are up significantly from last yearas much as 43% in Germanyshows new data from SiteMinder, the worlds leading hotel distribution and revenue platform. The surge is being driven by growth in international bookings over the month of December, which have risen as much as 26% in Indonesia and 15% in the United States.

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CoStar: U.S. Hotel Industry Reports Lower Yearly Performance Comparisons

Lodging Magazine

WASHINGTONDue to the Thanksgiving calendar shift, the U.S. hotel industry reported lower year-over-year performance comparisons, according to CoStars latest data through November 30, 2024. U.S. Hotel Performance November 24-30, 2024 Percentage change from comparable week in 2023 Occupancy: 50.0 percent (down 7.7 percent) ADR: $141.09 (down 3.0 percent) RevPAR: $70.59 (down 10.5 percent) Among the Top 25 Markets, Tampa reported the largest year-over-year increases in occupancy (up 13.2 percent to

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Hilton Milwaukee undergoes $40M+ renovation

Hotel Business

The historic Hilton Milwaukee, the citys largest hotel, is undergoing a renovation that is expected to cost more than $40 million and be completed by summer 2025. It will be the most extensive renovation in Marcus Hotels & Resorts history, encompassing the transformation of its guestrooms, 34,000 sq. ft. of meeting and event spaces and the lobby.

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Aligned Hospitality Adds The Kennedy Hotel to Its Management Portfolio

Lodging Magazine

PHOENIX, ArizonaAligned Hospitality Management has added The Kennedy Hotel, SureStay Collection by Best Western, in Tucson, Arizona, to its management portfolio. This deal supports Aligned’s strategy of leveraging its knowledge and local insights to grow its footprint in the strong Tucson market. The Kennedy Hotel offers a nostalgic roadside motel ambiance with resort-style amenities.

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MGM Resorts promotes Ari Kastrati

Hotel Business

MGM Resorts International has promoted Ari Kastrati to chief content, hospitality and development officer. In his new role, Kastrati oversees the company’s global design and development efforts and sports and entertainment partnerships. He also will continue to drive the company’s hospitality strategy, including the development of food and beverage and nightlife concepts, and lead the company’s lifestyle, retail, leasing and arts divisions.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Marriott Phoenix Resort Tempe at The Buttes Completes Renovation

Guides: Lodging Magazine

TEMPE, ArizonaMarriott Phoenix Resort Tempe at The Buttes announced the completion of a multi-million dollar renovation of its guestrooms and suites, fitness center, and outdoor meeting space including the lobby bars outdoor dining area. The resort is near Phoenix Sky Harbor International Airport, Arizona State University in Tempe, shopping in Scottsdale, and entertainment venues downtown.

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Hotel du Vin Edinburgh unveils £1.2m refurbishment

Hotel Owner

Hotel du Vin Edinburgh has unveiled plans to undergo a 1.2m refurbishment to transform its guestrooms and boost energy efficiency. Spearheaded by designer Anita Rosato, the refurbishment will balance the need to respect the buildings architecture whilst making necessary changes to elevate the quality of the hotel, enhance guest experience and be more sustainably efficient.

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TownePlace Suites Goldsboro in US opens after renovation

Hotel Management Network

TownePlace Suites Goldsboro has completed a comprehensive renovation, to enhance the stay of both business and leisure travellers. The post TownePlace Suites Goldsboro in US opens after renovation appeared first on Hotel Management Network.

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Joanna Barnett appointed general manager of Fairmont Windsor Park

Hotel Owner

Fairmont Windsor Park and the Arora Group have announced the appointment of Joanna Barnett as its new general manager. Barnetts career, whose career spans three decades in the luxury hospitality industry, joins Fairmont Windsor Park following a 12-year tenure at The Grove, a country estate and hotel in Hertfordshire. Most recently, she served as hotel manager, overseeing the propertys operations, group sales, and revenue management, driving significant growth and delivering exceptional guest sat

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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First Unbound Collection in western Japan to open in Nara

Hotel Management Network

A Hyatt affiliate has reached a franchise agreement with JR Tokai Hotels for the establishment of Hotel NEI Nara in downtown Nara, Japan. The post First Unbound Collection in western Japan to open in Nara appeared first on Hotel Management Network.

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The Queens Hotel in Cheltenham achieves ‘gold’ in Green Meetings Awards

Hotel Owner

The Queens Hotel in Cheltenham has achieved Gold status in the Green Meetings Awards, alongside retaining its Gold accreditation in the Green Tourism category. As part of Sutton Hotel Collection, the hotel becomes the second hotel in the collection to earn this recognition, joining The Castle Hotel in Windsor. The Green Tourism and Green Meetings Awards accreditations are based on extensive criteria under the three pillars of People, Places, and Our Planet, with Gold awarded to those who can evi

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Hilton Milwaukee to undergo $40m renovation by mid-2025

Hotel Management Network

Hilton Milwaukee has unveiled a $40m renovation plan, marking the most significant refurbishment in the history of Marcus Hotels & Resorts. The post Hilton Milwaukee to undergo $40m renovation by mid-2025 appeared first on Hotel Management Network.

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Pine Trees opens following £5m refurb

Hotel Owner

Pine Trees Hotel, located in the Perthshire town of Pitlochry in Scotland, has relaunched following a 5m refurbishment. Pine Trees has 32 rooms, including The Coach House, Heatherbank House and a Cottage. Pine Trees offers a range of room types from Snug, and Comfy Luxe to Luxury Suites and dog friendly rooms. Each room includes bespoke furniture, vintage style DAB radios, GHD hairdryers, fluffy slippers and a range of sustainable toiletries by Laura Thomas Co.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Six Senses Quexigal Palace in Spain to open by 2026

Hotel Management Network

Six Senses has signed a hotel management agreement with the joint venture between Sidercom and El Enebro to transform a 16th-century palace. The post Six Senses Quexigal Palace in Spain to open by 2026 appeared first on Hotel Management Network.

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Today’s news in brief – 6/12/24

Hotel Owner

Hotel du Vin Edinburgh has announced a 1.2m refurbishment led by designer Anita Rosato, aiming to enhance guest experiences while prioritizing sustainability. The renovation respects the buildings historical architecture and includes energy-efficient upgrades, such as replacing gas appliances with electric alternatives in the kitchen. Guestroom designs reflect Edinburghs natural landscapes and Scottish heritage, incorporating motifs like thistles and stags.

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Accor expands presence in Saudi Arabia with Novotel hotel in Al Wurud

Hotel Management Network

Accor has confirmed the establishment of a new Novotel brand hotel in Al Wurud, Riyadh, furthering its presence in Saudi Arabia. The post Accor expands presence in Saudi Arabia with Novotel hotel in Al Wurud appeared first on Hotel Management Network.

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HONG KONG – 15

Mary Gostelow

It’s always nice to come across a new hotel, at least new to Girlahead. And this was the case visiting Mondrian in Hong Kong, only about seven minutes’ walk away from Rosewood. You simply walk along that long straight road opposite the R, and there it is, soaring up. Mondrian is part of Ennismore and thus Accor, and its the brand that goes for slightly quirky ideas and creativity.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Radisson Blu hotel brand debuts in Tunisia’s capital city

Hotel Management Network

Radisson Blu has debuted in the capital city of Tunisia with the opening of a new property in the country, designed for various travellers. The post Radisson Blu hotel brand debuts in Tunisias capital city appeared first on Hotel Management Network.

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Is the Hotel Industry Ready for a “Report-less” World?

Revenue Hub

The hospitality industry is no stranger to the complexities of managing vast amounts of data, often leading to an overwhelming need for bespoke reports. NB: This is an article from Infor Subscribe to our weekly newsletter and stay up to date These reports, designed to address specific operational or strategic questions, have long been a cornerstone of hotel management.

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Transient demand for serviced apartments increases globally

Serviced Apartments

Reading Time: 2 minutes Worldwide: The Q4 market update report from serviced apartment agent SilverDoor reveals that global enquiries for serviced apartment transient stays have steadily grown. Stays for less than seven nights have increased by 64 per cent year-on-year worldwide for 2023-24. Enquiries for stays less than a month also increased by 17 per cent for the same period.

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Mocha Mousse is 2025 Pantone Color of the Year

Hotel Business

The Pantone Color Institute has named Mocha Mousse, a warming, brown hue imbued with richness, its color of the year for 2025. Underpinned by our desire for everyday pleasures, Pantone 17-1230 Mocha Mousse expresses a level of thoughtful indulgence, said Leatrice Eiseman, executive director, Pantone Color Institute. Sophisticated and lush, yet at the same time an unpretentious classic, Pantone 17-1230 Mocha Mousse extends our perceptions of the browns from being humble and grounded to embrace as

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a