Thu.May 08, 2025

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Is your Hotel’s Back-of-House ready for AI?

eHotelier

While AI dominates headlines in guest-facing experiences from voice assistants to chatbots, marketing, and revenue management the real revolution in

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The Best Thing About Netflix’s ‘Nonnas’ Is the Nonnas

EATER

Lorraine Bracco and Talia Shire in Nonnas | Jeong Park/Netflix The new Netflix film, which is based on a true story, is chock-full of Italian restaurant tropes. But its delicious cast helps it go down easy. There are so many movie tropes that center around Italian restaurants. Youre likely conjuring some at this very moment red checkered tablecloths, heaping plates of spaghetti and meatballs, overflowing red wine glasses.

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Dominic ‘Nic’ O’Donnell appointed General Manager at Pullman Brisbane King George Square

eHotelier

Pullman Brisbane King George Square is thrilled to introduce their newly appointed GM, Dominic Nic ODonnell, to the team.

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From Crunchy to Creamy: Anti-Texture Trend Is Taking Over Plates

Modern Restaurant Management

What's the next food trend that needs to be on a restaurant operator's radar? Food industry experts predict we will see more creamy and indulgent foods as part of the anti-texture trend. Modern Restaurant Managment (MRM) magazine reached out to Shannon O’Shields, VP of Marketing at Rubix, to learn more on how anti-texture is redefining mouthfeel, why it's so important , and what restaurants can do to capitalize on this growing trend.

Magazine 100
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From One Location to Many — Grow Smarter with Mitratech

Hospitality and food & beverage businesses—especially those managing multiple locations—are under pressure to grow quickly while staying compliant with evolving labor laws and industry regulations. High turnover, time-consuming onboarding, and regulatory risk can strain even the most efficient operations. That’s where this free solutions guide can help.

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How to use your hotel’s reviews to train and motivate staff

eHotelier

In the world of hospitality, your staff are your reputation. Every interaction, whether its a warm smile or a simple Good afternoon, maam, how are you today?

Training 282
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Vibe Marketing: The Automation Strategy Built for Small Hotels

Revenue Hub

Marketing has always been about output. More content, more emails, more campaigns. That might work if you have a large team and deep pockets …… most hotels dont. NB: This is an article from The Hotels Network , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date Instead, theyre working with lean staff, limited time, and rising pressure to drive direct bookings.

More Trending

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This Oscar-Winning Director Wants to Make Bolivian Brandy a Blockbuster Success

EATER

Oceans Elevens director Steven Soderbergh is making Bolivias singani famous.

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Anjula Pandya appointed VP Business Development at Dellisart

eHotelier

Dellisart LLC, a leading national hotel ownership, management, and development company,announced today the appointment of Anjula Pandya as

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Tom Cruise Is Coming to Dallas. Where Should He Eat Barbecue?

EATER

Hearts right back at ya, Tom.

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Hotels are strengthening and expanding Global reach

eHotelier

D-EDGE Hospitality Solutions, a global leader in hospitality technology, is proud to announce the renewal of its long-standing partnership with Santika Hotels & Resorts

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From Curiosity to Competitive Edge: How Mid-Market CEOs Are Using AI to Scale Smarter

Speaker: Lee Andrews, Founder at LJA New Media & Tony Karrer, Founder and CTO at Aggregage

This session will walk you through how one CEO used generative AI, workflow automation, and sales personalization to transform an entire security company—then built the Zero to Strategy framework that other mid-market leaders are now using to unlock 3.5x ROI. As a business executive, you’ll learn how to assess AI opportunities in your business, drive adoption across teams, and overcome internal resource constraints—without hiring a single data scientist.

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How to Respond When Your Hotel Bookings Slow Down

Revenue Hub

Every revenue manager knows that feeling. You open the pickup report, expecting the usual steady climb but nope. NB: This is an article from Topline Revenue , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date Crickets. Bookings have slowed to a trickle. Now the GM wants answers. The owner wants action. And your knee-jerk reaction?

Book 87
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Announcement re the largest NZ hotel portfolio ever brought to market

eHotelier

Leading New Zealand hotel group NZ Hotel Holdings (NZHH) is divesting its nationwide portfolio of hotel assets.

Marketing 130
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North America’s 50 Best Bars, by the Numbers

EATER

North Americas 50 Best Bars were recently announced. We looked at the awardees cocktails, prices, locations and more to see whats trending.

Pricing 88
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Hyatt’s luxury portfolio to grow in Argentina with Casa Duhau

eHotelier

Hyatt Hotels Corporation, the Scalesciani family, owner of Palacio Duhau - Park Hyatt Buenos Aires, and the David family, Mendoza entrepreneurs

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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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SAS Innovate: The real AI advantage? It’s not what you think

SAS

Ask most people what gives AI its edge and they'll likely point to speed, automation or the aura of generative AI tools. But according to experts atSAS Innovate 2025, AI's real competitive advantage isnt the algorithm its the ability to use it responsibly to maketrusted, faster, better decisions. As [.] SAS Innovate: The real AI advantage?

Events 84
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Marketing as a Linear Scale

Hospitality Net

We know the marketing funnel analogy. Its neat, simple, easy to understand. And its useful to explain the concept of volume. But when planning marketing actions I find that the funnel is limiting, we need something that clearly positions marketing activities and helps prioritize them in terms of resource investment. A scale where every activity in marketing can be placed somewhere along it.

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Huddle House rolling out fast casual model

Fast Casual

The brand is unveling new prototypes, portable menu items and a revitalized brand identity.

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The Pricing Trap: How Independent Hotels Are Breaking Free

Revenue Hub

If youre an independent hotelier, youve likely played the game: tweak your rates based on the season, check out what your competitors are charging, analyze pacing, maybe throw in some gut instinct – and cross your fingers that bookings roll in …… you’re not alone. NB: This us an article from TakeUp In our inaugural Voice of Independent Hospitality report, nearly 200 owners and managers of inns, B&Bs, boutique hotels, and glamping properties opened up about how theyre

Pricing 68
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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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How AI is Reshaping Hotel Digital Marketing in 2025

Hospitality Net

Artificial Intelligence (AI) is no longer a futuristic concept in the hospitality industry. Its a powerful force shaping how hotels attract, engage, and retain guests today. From predictive pricing to generative content, AI is driving a new wave of digital marketing innovation that can directly impact a hotels bottom line. For hospitality leaders who want to stay competitive, understanding and leveraging AI tools is no longer optional; its essential.

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Power Takes the Stage in Atlanta at ForWard Conference 2025

Lodging Magazine

ATLANTA, GeorgiaThe AHLA Foundations flagship ForWard Conference made its Atlanta debut, bringing nearly 1000 hospitality professionals to the Hyatt Regency Atlanta. With a theme centered on recognizing, accessing, and amplifying power, the two-day event delivered conversations, leadership tools, and programming, all designed to elevate women in hospitality.

Events 64
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Birdcall CEO discusses tech-driven approach to growth

Fast Casual

Paul Barron and Cherryh Cansler sit down with Mark Lohmann, CEO of the rapidly growing chicken concept Birdcall.

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Choice Hotels International Reports Q1 2025 Results

Lodging Magazine

NORTH BETHESDA, MarylandChoice Hotels International, Inc. reported its first-quarter 2025 results. Highlights include: “Choice Hotels generated another quarter of record financial performance and RevPAR outperformance, demonstrating the successful execution of our growth strategy,” saidPatrick Pacious, president and chief executive officer. “Our unique positioning has enabled us to outperform our peers, gain market share, and emerge stronger even in periods of economic uncertai

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Navigating Payroll Compliance: Future-Proofing Payroll in an Evolving Regulatory Landscape

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

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How to Turn Last-Minute Demand into Direct Bookings

Revenue Hub

Many guests namely Gen Z or millennials such as myself are making travel and booking decisions on the go. NB: This is an article from GuestCentric Subscribe to our weekly newsletter and stay up to date For hotels, the potential to capture last-minute demand is greater than ever, but so are the challenges. In this article, we explore whats driving these spontaneous booking behaviors and highlight smart strategies to turn urgency into increased direct bookings.

Book 68
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IHG Q1 global RevPAR up 3.3%

Hotel Business

IHG saw a 3.3% growth in global RevPAR for the first quarter of 2025, with 3.5% growth in the Americas. Highlights for the quarter include: Q1 global RevPAR +3.3%, with Americas +3.5%, EMEAA +5% and Greater China -3.5% Q1 global rooms revenue on a comparable basis saw business +3%, leisure +2% and groups +5% ADR +2.2% and occupancy +0.6% pts Gross system size growth accelerated to +7.1% YOY, +1.5% YTD; opened 14.6K rooms (86 hotels) in Q1, more than double the same period last year Net system si

Book 59
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5 Strategies for Higher Guest Satisfaction and More Bookings

Revenue Hub

Guest satisfaction is not just about making guests happy. It drives revenue, builds your reputation, and keeps guests coming back. NB: This is an article from Bookboost , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date A satisfied guest is more likely to return and recommend the hotel to others, while a single bad stay can send potential bookings straight to a competitor.

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Potbelly reports positive Q1 sales, eyes continued growth

Fast Casual

CEO Bob Wright said success stems from its digital platform and loyalty program, as well as menu upgrades and a focus on catering.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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MacNaughton Hospitality Partners With Stayntouch

Lodging Magazine

BETHESDA, MarylandStayntouch highlighted its partnership with MacNaughton Hospitality, owner and operator of three Oahu properties: Waikiki Malia, Lotus Honolulu, and Hotel Renew. Stayntouchs Best-in-Class PMS platform powers operations across MacNaughtons portfolio, enabling faster service, more personalized guest experiences, and stronger operational efficiency.

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Best Western Fredericksburg sold

Hotel Business

Mumford Company represented the James M. Bowen Company in the sale of the Best Western Fredericksburg in Fredericksburg, VA. This is the third sale over the past decade in which Mumford Company has represented the sellers. The buyers are a local investment group with hospitality and other business interests in the Fredericksburg area. They plan to make cosmetic renovations to the hotel and retain the Best Western affiliation.

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5 Key Questions Guests Ask Before Booking Hotels

Hotelogix

Today’s travelers are highly informed and selective when it comes to booking accommodation. With a wealth of information available online, they assess hotels not just on price, but on experience, transparency, and trustworthiness. For hoteliers, understanding what questions guests ask — and how to answer them proactively — is critical to securing more bookings and enhancing guest satisfaction.

Book 130
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Choice reports Q1 domestic RevPAR growth of 2.3%

Hotel Business

Choice Hotels International Inc. , for the first quarter ending March 31, reported domestic RevPAR Growth of 2.3% year-over-year, outperforming the chain scales in which the company competes by 60 bps. “Choice Hotels generated another quarter of record financial performance and RevPAR outperformance, demonstrating the successful execution of our growth strategy,” said Patrick Pacious, president/CEO. “Our unique positioning has enabled us to outperform our peers, gain market sha

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.