Wed.Apr 12, 2023

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A coaching approach to sales leadership in hospitality

eHotelier

Approaching the daily operations of a sales and marketing department with a coaching mindset will allow the hotel to establish procedures, align behaviour and drive performance continually.

Marketing 259
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Secure Payment Gateways for Hotel Direct Bookings

Soft Inn

In today's digital age, having secure and convenient payment gateways are essential for businesses of all sizes, especially hotels. Previously, I wrote about What is Payment Gateway together with the list of the top leading payment gateway in Sout East Asia. So in this article, I will be sharing how implementing secure payment gateways can boost your hotel business and increase customer satisfaction.

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Procaccianti Companies acquires newport Beach Hotel and Suites

eHotelier

Procaccianti Companies, one of the nation's premier real estate investment and services firms, today announced the acquisition of the Newport Beach Hotel & Suites.

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What’s the Restaurant Investment Forecast?

Modern Restaurant Management

To learn more about the current state of restaurant investing, Modern Restaurant Management (MRM) magazine spoke with Uday Ahuja, Chief Investment Officer at RSE Ventures, who played a key role in investing and identifying/growing scalable consumer brands restaurant concepts including Momofuku, Milk Bar, Fuku, Bluestone Lane, and Magnolia Bakery. During the pandemic he helped advise Milk Bar CEO Christina Tosi’s shift from retail to ecomm—resulting in the launch of Milk Bar’s r

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Public hospitality group relaunches Lady Hampshire in Camperdown

Hospitality Magazine

Sydney-based hospitality group Public has given new life to iconic Inner West pub the Lady Hampshire. The group, which has made a big impact on the landscape with venues including Oxford House, The Strand Hotel and The Norfolk, has reinstated the Lady’s live music focus and revitalised the food offering with the appointment of Brendan King as head chef.

Magazine 130

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The Sydney bar making drinks with the most-wasted food items

Hospitality Magazine

Matt Whiley’s Re- in Sydney’s South Eveleigh have unveiled their new drinks offering giving a second life to commonly wasted food items. The Re- team has created a list of 100 pantry staples from the 10 most-wasted food items which now feature across their drinks list. Some of the items on the top ten list include: bread, dairy, bananas, rice, chicken and eggs, leafy greens, apples, tomatoes, seafood shells and root vegetables. “For this menu, we’ve turned each of the worldR

Magazine 130
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Vakkaru Maldives appoints Janice Vigo new Director of Spa

eHotelier

Vakkaru Maldives is pleased to announce the appointment of Janice Vigo as the new Director of the Spa, responsible for overseeing daily spa operations, including staff training, treatments and retail, and fitness facilities, including yoga, meditation, and wellness programmes.

Training 130
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Beverley rooftop bar opens in South Yarra

Hospitality Magazine

There’s a new addition to the bar scene in inner-city Melbourne, and this one is located 24 levels above ground on top of Goldfields House. Beverly is the work of Cameron Northway (Rocker, LOTI, Sweet & Chilli), who has teamed up with Marco Gattino and Lachlan Thomas for the launch of the venue which features 270-degree views covering the Yarra River to Port Melbourne Bay.

Magazine 130
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VisitEngland announces 15 Local Visitor Economy Partnerships

eHotelier

VisitEngland has today announced 12 destinations to gain Local Visitor Economy Partnership (LVEP) status, in addition to the three North East Destination Development Partnership (DDP) pilot LVEPs announced earlier this year.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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Plate It Forward’s Coyoacán Social arrives in South Eveleigh

Hospitality Magazine

The Mexican eatery is set to open next week, and is the latest venue from the socially conscious hospitality group founded by Shaun Christie-David. The menu will be a mix of traditional Mexican cuisine, alongside elevated street food fare led by Head Chef Roman Cortes. One meal will be donated to a centre in Mexico City every time guests dine in at the venue, and is the same centre where Cortes began his own journey of recovery from addiction.

Magazine 130
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Hospitality Inflation Report reveals potential for price increases

eHotelier

The recently released white paper Hospitality Inflation Report 2023 reveals that the hotel industry has effectively handled inflation and passed on the increased energy and labor costs to guests.

Pricing 130
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1 Hotel Mayfair reveals summer 2023 opening

Boutique Hotel News

UK: SH Hotels & Resorts will open 1 Hotel Mayfair in early summer 2023, located on Berkeley Street overlooking London’s Green Park. Set over nine storeys, 1 Hotel Mayfair will offer 181 guest rooms and suites, a main restaurant, coffee shop, two bars, a fitness centre, and a Bamford Wellness Spa. General manager Francois-Xavier Schoeffer will oversee the property.

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Giuseppe D’Aniello named Head Sommelier at Berners Tavern at The London EDITION

eHotelier

The London EDITION's Head Sommelier, Giuseppe D'Aniello brings a wealth of knowledge to his role with over ten years of experience in the wine industry.

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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Eagle Point Hotel Partners to open The Ozarker Lodge this summer

Boutique Hotel News

USA: Investment and operating platform Eagle Point Hotel Partners (EPHP), along with Missouri-based hospitality branding and design agency Longitude, will launch The Ozarker Lodge in Branson, Missouri. The partnership marks the first hotel acquisition, renovation, and repositioning for EPHP and Longitude, with plans to expand throughout the midwest in the coming years.

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STAAH partners with OTA Insight to strengthen its pricing intelligence offering

eHotelier

The integration allows joint customers instant access to OTA Insight rate data within the STAAH platform

Pricing 130
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Deloitte: Business travel begins to take off

Hotel Business

The third edition of Deloitte’s corporate travel study, “Navigating Toward a New Normal,” examines why and when employees are expected to travel for business, as well as the dynamics creating headwinds and opportunities for the sector. The study is based on a survey of 334 U.S.-based and European executives with travel budget oversight, fielded between Feb. 7 and Feb. 23.

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Europe’s key hotel markets showed improved profitability in February

eHotelier

Europe’s key hotel markets reported month-over-month improvement in gross operating profit per available room (GOPPAR), according to STR‘s February 2023 P&L data release.

Marketing 100
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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.

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Hospitality Inflation Report Reveals Potential for Price Increases

Hospitality Net

The recently released white paper Hospitality Inflation Report 2023 reveals that the hotel industry has effectively handled inflation and has successfully passed on the increased energy and labor costs to guests. This ability to manage costs and maintain profitability is one of the industry’s greatest strengths. Created by SuitePad, Europe’s leading provider of in-room tablets for the hospitality industry and an expert in digital guest communication, the report also reveals that this successful

Pricing 105
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Haven to invest £170m in expansion of holiday park facilities

Hotel Owner

Holiday park operator, Haven, has announced plans to invest over £170m in 2023 across multiple parks in the UK, which will include the expansion of new activity and entertainment facilities, as well as an increase in new holiday homes. The group’s investment plans come as it saw its December sales increase more than 40% year-on-year, while January 2023 was the company’s best ever performing January for the sales of self-catered Haven holidays and touring spaces.

Catering 105
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Hotel Market Beat 2022 - Spain

Hospitality Net

In 2022, the hotel transaction activity in Spain reached €3Bn; a level only exceeded in 2017 and 2018 (record years). The total volume was 21% above 2021, despite the economic and political concerns. The rising popularity of resorts within hotel investments, as well as the continued attractiveness of major gateway cities with a strong leisure appeal, contributed to this significant growth.

Marketing 105
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Is this a good time to invest in your hotel’s assets?

Hotel Owner

It is unquestionably a volatile marketplace for the hospitality sector right now, with more converging issues impacting us at the same time than ever before. Having proven over the past three years that hospitality is an incredibly resilient business sector, what many are focusing on right now is how to ensure that this next period of trading – the second and third quarters – continues to build back, strengthen, and sustain their operating models.

Pricing 105
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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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The Latest Travel Guidance for Top Tourist Destinations in Mexico

Travel Pulse Destinations

Mexico's premier tourist destinations are safe to visit but that shouldn't stop travelers from learning about potential threats outlined by the US State Department.

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Peel offloads its Midland Hotel to Britannia Hotels

Hotel Owner

Peel Hotels has announced that it has sold the Midland Hotel in Bradford to Britannia Hotels for an undisclosed fee. The hotel was built in 1890 by the Midland Railway Company, to showcase a grand example of Victorian architecture in the United Kingdom. It will become the 64th hotel in Britannia Hotels’ portfolio and it said it will complement many of the other hotels in its existing portfolio.

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HIS makes four promotions

Hotel Business

Hotel management company Hotel Investment Services Inc. (HIS), has promoted two executives to C-level roles: Sam Barnwell to chief development officer and Tawnya Johnson to chief marketing officer. In addition to the C-level roles, the company also promoted KC Baker to SVP, accounting and David Hotycki to regional director of operations/revenue management.

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Your Apartment to launch in West London this spring

Hotel Owner

Independent serviced apartment and aparthotel provider, Your Apartment, is set to launch seven new serviced apartments at a new site in Shepherd’s Bush this spring. The group is launching its second London location in the Borough of Hammersmith and Fulham following several earlier launches, including Your Apartment – Milton Keynes and Arabica House in Bristol.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i