Fri.Jan 06, 2023

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Preferred Hotel Group rebrands to Preferred Travel Group

Boutique Hotel News

Worldwide: Preferred Hotel Group, the parent company of Preferred Hotels & Resorts , Beyond Green , PTG Consulting and others, has rebranded to Preferred Travel Group. The new corporate identity of Preferred Travel Group reflects the company’s growing suite of services beyond the hotel sector. . Whilst the company counts four hotel brands (Preferred Hotels & Resorts, Beyond Green, Historic Hotels of America and Historic Hotels Worldwide), the group also manages two consultancy divisions

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What’s on the Menu? — January 6, 2023

Modern Restaurant Management

In this column, Modern Restaurant Management (MRM) magazine looks at newly introduced menu items from top brands. Green January. Sweetgreen launched Green January, an opportunity for customers to jumpstart a healthy routine in the new year through real, fresh food. Offered exclusively through the sweetgreen app and website through January 18, Green January empowers users to implement more feel-good routines in the new year, by inviting them to try sweetgreen’s menu items to unlock special

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Students plan takeover of Devonshire Fell Hotel

Boutique Hotel News

UK: Students from Cheshire College South and West will be running the Devonshire Fell Hotel for two days in February. Students that are studying Level 2 Professional Cookery, Level 3 Professional Cookery, Level 3 Food and Beverage Service, Hospitality Supervision, will be responsible for managing the Devonshire Fell Hotel on Monday 6th and Tuesday 7th February.

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UK hotel industry shows resilience in November 

Hotel Owner

The UK hotel industry showed some signs of resilience in November, despite occupancy rates, room rates, revenues and gross operating profits (GOP) declining in the month, the latest RSM Hotels Tracker has found. Occupancy rates dipped from 74.4% (October) to 71.5% (November), with London hotels seeing a similar decrease (76% in October compared to 73.8% in November).

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Planning Your Restaurants Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Welsh hotel that appeared on The Hotel Inspector closes permanently

Boutique Hotelier

Caer Beris Manor, a Welsh hotel which appeared on the 2022 series of The Hotel Inspector, has closed permanently, citing the cost of living crisis. In a statement posted to the hotel’s website, owners The Southwick family wrote: “Valued customers, it is with great sadness that due to the ever rising costs of both utilites and supplier prices almost tripling along with the current econimic [sic] crisis, the Manor is closed effective 31st December 2022 indefinitely.” The statemen

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Arbor Lodging Announces New Vertical: ARLO Residential

Lodging Magazine

Chicago-based hotel investment and management company Arbor Lodging announced ARLO Residential, a new vertical. ARLO Residential, a subsidiary of the Arbor Lodging brand, seeks to develop and transform real estate around the country to address housing affordability, with an initial focus on converting properties ranging from hotels and office buildings into affordable living options.

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Accor appoints Kamal Rhazali as secretary general of lifestyle and luxury

Hotel Owner

Accor has announced that Kamal Rhazali has been appointed as secretary general and general counsel of its Luxury and Lifestyle division. His appointment will be effective 1 February, 2023 and he will be reporting directly to Sébastien Bazin. In his new role, Rhazali will be assisting in setting up the Luxury and Lifestyle division, defining its strategy and ensuring its consistent implementation.

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Booking.com, Vrbo and Expedia gain ground in U.S. app downloads

PhocusWire

Apptopia says Expedia's app downloads nearly doubled year-over-year to 16.6 million and it, along with Vrbo and Booking.com, benefited from slowing growth for Hopper and Airbnb.

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Chefs speak: 4 major issues for restaurants in 2023

OpenTable

While the first months of the year are traditionally slower for restaurants, this year chefs and owners have a lot on their minds. Everything they’ve been through these past few years has affected the way they think about their restaurants and the entire industry. The biggest issues that are top of mind for many chefs right now are the labor crisis , making menu changes that reflect the new normal, finding the right restaurant technology , and deciding which pandemic pivots are now permanent.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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Delta will spend $1 billion for free Wi-Fi -- and a whole lot more

PhocusWire

In announcing the free Wi-Fi offering, Bastian says it is part of Delta's plan to "be a collection of digital services, engagement opportunities and experiences for customers.".

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Sheraton Fort Worth Downtown Begins Renovation

Guides: Lodging Magazine

FORT WORTH, Texas—The Sheraton Fort Worth Downtown has started a transformation that will create a more guest-friendly hotel as part of the Sheraton’s signature experience being implemented worldwide. Across the street from the Fort Worth Convention Center and nearby restaurants and entertainment venues, the hotel’s new design and amenities will be for both visitors and locations.

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How travel companies can best prepare for future shocks

PhocusWire

Global futurist Rohit Talwar encourages travel leaders to “unlearn” past views and assumptions to enable them to prepare for the range of opportunities – and shocks – that may lie ahead.

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STR: Favorable Calendar Shift Boosts Weekly Hotel Performance

Lodging Magazine

HENDERSONVILLE, Tennessee—U.S. hotel performance came in higher than the previous week and showed improved comparisons to 2019 on the favorable side of a holiday calendar shift, according to STR’s latest data through December 31, 2022. U.S. Hotel Performance December 25-31, 2022 Percentage change from comparable week in 2019: Occupancy: 54.2 percent (up 10.4 percent) ADR: $167.21 (up 21.7 percent) RevPAR: $90.63 (up 34.3 percent) The comparable week three years ago covered December 29 thro

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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WeTravel CEO steps aside, takes product role

PhocusWire

Co-founder and CEO Johannes Koeppel moves to the role of chief product officer for the company, which claims to have seen double-digit client and transaction volume growth since 2021.

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4 Tips to Build an Impactful and Memorable Brand

Are Morch

Building an impactful brand that sticks to memory goes beyond just a name or logo. It’s like building a home made up of different components, all coming together to form that picturesque entity. Creating an impactful and memorable brand identity is a carefully thought-out strategy that requires creativity, an in-depth understanding of your target audience, […].

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STR: U.S. hotel results for week ending Dec. 31

Hotel Business

U.S. hotel performance came in higher than the previous week and showed improved comparisons to 2019 on the favorable side of a holiday calendar shift, according to STR‘s latest data through Dec. 31. Dec. 25-31 (percentage change from comparable week in 2019): Occupancy: 54.2% (+10.4%). ADR: $167.21 (+21.7%). RevPAR: $90.63 (+34.3%). The comparable week three years ago covered Dec. 29-Jan. 4.

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Knowland and Pyramid Global Hospitality Expand Relationship

Lodging Magazine

ARLINGTON, Virginia—Knowland and Pyramid Global Hospitality have expanded their relationship, implementing the group data solution in additional properties and using the platform across its portfolio in the Americas. Pyramid Global is recognized for its data-driven approach to hotel management, including its sales strategy. The expanded Knowland partnership includes providing properties with Knowland’s data insights to drive account strategy and direct sales efforts.

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.

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Mission Hill acquires NH Courtyard

Hotel Business

Mission Hill Hospitality , a KSL Capital Partners portfolio company, has acquired the Hanover Lebanon Courtyard by Marriott, a 124-key property located in Lebanon, NH. This is the company’s first investment in New Hampshire and its seventh in New England. The property is the 25th hotel added to the Mission Hill Hospitality portfolio since the company was launched in March 2021.

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Legendary Capital Sponsors Holiday Inn Express & Suites Wichita Airport Acquisition

Lodging Magazine

FARGO, North Dakota—Legendary Capital has sponsored the acquisition of the 84-room Holiday Inn Express & Suites Wichita Airport in a $ 7.4 million transaction. The deal used Legendary Capital’s proprietary Equity Preservation UPREIT (EPU) structure in which the ownership of the hotel contributed the hotel in exchange for a special class of Transition Partnership Units (T-Units), allowing for the potential preservation of the contributor’s equity as the property restabilizes.

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Atrium Hospitality promotes Cooper

Hotel Business

Atrium Hospitality has promoted Larry Cooper to VP, operational strategies, Eastern Region. He is responsible for developing and implementing operations strategies to enhance the performance and value in his assigned portfolio of Atrium-managed hotels in the eastern region. He reports to Chris O’Donnell, COO, Atrium Hospitality. “Larry is a recognized leader within Atrium Hospitality,” said O’Donnell.

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FOOD THOUGHTS

Mary Gostelow

Dubai believes it is among the best food centres of the world – some think it is THE best – but that story needs to get out to the rest of that world. One challenge, says Girlahead, is that too many self-styled foodies in the Emirate rely on the brands of ‘the chefs’. Frankly who cares about that big name (Girlahead thinks back to another memorable-meals destination, Melbourne, when even Sydney’s real gourmets flew in for a one-off dinner by a visiting French super-cook and his chicken with enor

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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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Sheraton Denver Tech Center sold for $16.2M

Hotel Business

Alpental Capital, Solid Rock Group and Taconic Capital Advisors have sold the Sheraton Denver Tech Center for $16.2 million. The 263-room hotel, located in Greenwood Village, CO, last sold for $9.2 million as part of a bankruptcy auction in June 2021. The partnership completed an extensive capital improvement plan and reopened the hotel in August 2021, after being closed by the previous owner in March 2020.

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New York Employers: Check Your Compliance with Workplace Posting Requirements

Workforce Bulletin

Now that the New Year is underway, employers should ensure that required messaging about employee/workers’ rights is up to date and conforms with federal, state, and local law. Many laws obligate New York employers to notify workers about their rights. As we advised last Fall, the U.S. Equal Employment Opportunity Commission (EEOC) updated its workplace poster, entitled “Know Your Rights ” summarizing the federal laws enforced by the EEOC, which should be prominently displayed at work sites.

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LBA Hospitality reaches 100 properties

Hotel Business

LBA Hospitality , an Alabama–based hotel management company, has reached two milestones in the company’s history. It is celebrating 50 years in the industry and with the recent addition of five new third-party management contracts, the company now manages 100 hotels. The five new hotels being managed by LBA Hospitality are: TownePlace Suites by Marriott Patuxent River in Lexington Park, MD.

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Mission Hill Hospitality acquires 25th hotel for extended stay portfolio

Serviced Apartments

US: Denver-based Mission Hill Hospitality has acquired the 25th hotel for its select service and extended stay portfolio. The company acquired the Hanover Lebanon Courtyard by Marriott, a 124-key property in Lebanon, New Hampshire. Mission Hill Hospitality focuses on transforming select service and extended stay hotel investing. This is its first investment in New Hampshire and its seventh in New England. .

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i