Boutique Hotel News

DECEMBER 22, 2022

Saudi Arabia: General Hotel Management (GHM) has signed The Chedi Wadi Safari in Diriyah. The Chedi and 15 other hotel brands have been announced in Diriyah and Wadi Safari. The project is spearheaded by Diriyah Gate Developments Authority (DGDA) in line with the Kingdom’s Vision 2030. Diriyah is currently in its first phase of construction. The 14 kilometre-square project will include hotels, museums, galleries and more, and is expected to attract over 27 million visitors annually.

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Customer Service 235

Modern Restaurant Management

DECEMBER 22, 2022

Chefs are expressing optimism and anticipate a return to “normal,” according to the 2022 James Beard Foundation Fall Industry Survey. Rising food costs are the number one issue of concern for chefs heading into 2023, according to the survey, with 44 percent of respondents ranking it as their top worry. Rising labor costs, the inability to find staff to hire, and rising non-food costs (utilities, containers, furniture, etc.) clustered as the next three issues of concern, followed by supply chain

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Pricing Magazine Information Marketing 172

Boutique Hotel News

DECEMBER 22, 2022

UK: Archer Hotel Capital has sold The Dilly hotel in London to Fattal Hotel Group, the owner of Leonardo Hotels. The Dilly, which rebranded from Le Méridien Piccadilly in 2020, offers 283 rooms, two F&B venues, an underground swimming pool, health club, dance studio, florist lobby shop, and seven meeting rooms. When The Dilly launched, it became the first independent hotel owned by Archer Hotel Capital.

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Modern Restaurant Management

DECEMBER 22, 2022

Miso Robotics provides intelligent automation solutions for foodservice that solve some critical back-of-house kitchen operations. The AI-driven platform incorporates robotics, machine learning, computer vision and data analytics. The company's flagship product line includes Flippy 2, CookRight and Sippy. Modern Restaurant Management (MRM) magazine asked Jake Brewer, Miso's Chief Strategy Officer for his views on the present and future of increased robotics and automation use in restaura

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Back of House Front of House Kitchen Operations Customer Service 165

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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

Guest Satisfaction

MEWS

DECEMBER 22, 2022

The concept of IoT in hospitality continues to evolve and spread, allowing hotels to automate all aspects of their hotel services thanks to a network of connected devices. The internet of things unlocks the key to creating stellar guest experiences thanks to its ability to facilitate an integrated, customized and personalized journey with your hotel brand.

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MEWS

DECEMBER 22, 2022

If your hotel hasn’t already gotten on board, it’s time to look into Apple Pay. Hotels can use this payment method to streamline the payment journey, which ultimately improves the hotel guest experience. With the rise of the world of “mobile first” thinking, and with Apple claiming 15% of the mobile market share worldwide, Apple Pay proves an important payment method for your guests, and therefore for your brand.

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Marketing 130

Hotel Owner

DECEMBER 22, 2022

Despite the current cost of living crisis, travellers will continue to prioritise travel. According to a survey by booking.com, 44% say that travel remains a top priority. Yet, they are more budget conscious than before, with 62% of vacationers seeking more bang for their buck. They still want to enjoy quality experiences and luxury accommodation, but they will opt for more off-peak travel and become deal savvy, exploring lesser known and up-and- coming destinations.

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Back of House Book Blog Budgeting 111

MEWS

DECEMBER 22, 2022

In the five and a half years I’ve been at Mews, so much has changed. But the most rapid growth has come over the last year, and with hugely ambitious plans in place for 2023, Mews is only going to get bigger and better.

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Hotel Business

DECEMBER 22, 2022

Peachtree Hospitality Management, an affiliate of Peachtree Group, named Rachel Huang as vice president of hotel analytics & support. She will report to Patrick Short, PHM’s president. Huang brings with her 20-plus years of international hospitality analytics and project management experience. She will lead PHM’s business intelligence strategy in providing data-backed decision support across multiple functions in her new role. “Following on a tremendous 2022 that saw Peacht

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Accounting Hospitality Management 111

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Strategic Planning

Lodging Magazine

DECEMBER 22, 2022

Keller Companies announced the hire of Chris Mosby as chief operating officer. Mosby will be working to modernize processes and drive additional improvements as the business transitions from second-generation to third-generation ownership. Peachtree Hospitality Management, an affiliate of Peachtree Group, named Rachel Huang as vice president of hotel analytics and support.

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Hospitality Management Magazine 107

Hotel Owner

DECEMBER 22, 2022

The Insol Group has acquired the Best Western Brome Grange Hotel near Eye, from Cameron Ventures Group for an undisclosed sum. Set in the countryside on the Norfolk/Suffolk border, the 44-bedroom hotel has been extensively refurbished and extended since it was acquired by Cameron Ventures Group in 2012 and has a three-AA star rating. The well-appointed hotel features a lounge, restaurant, and spa facilities, together with the popular Tithe Barn, a well-known wedding and events space within the r

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Events 105

SAS

DECEMBER 22, 2022

More than 100 volunteers from the SAS Young Professionals Network (YPN) led sessions at Wake Forest Elementary school for the annual week-long Hour of Code initiative during Computer Science Education Week (CSEdWeek) to teach kids to code. Students were challenged to work in groups and navigate a Sphero robot through [.]. How young professionals are teaching younger students how to code was published on SAS Voices by Pauline Ashcraft.

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Hotel Owner

DECEMBER 22, 2022

The Other House has announced the appointment of construction firm Ellmer to turn the site into the second outpost for the residents’ club Covent Garden location. . In its appointment, Ellmer Construction will be joining architects Falconer Chester Hall and interior designers Bergman Design House to deliver The Other House Covent Garden. . The nominated architect and interior design companies have previously worked on The Other House South Kensington, which opened in July 2022. .

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Catering 105

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Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

Cost Reduction

Workforce Bulletin

DECEMBER 22, 2022

On December 21, 2022, the Michigan Supreme Court held that the Whistleblowers’ Protection Act (“WPA”) protects employees who report that their employer has violated “suspected” laws in a case called Janetsky v. County of Saginaw. In a first-of-its-kind ruling, the divided Court in Janetsky concluded that an assistant county prosecutor could bring WPA claims against her supervisor who she believed illegally offered a below-minimum plea deal.

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Presentation 84

Hotel Owner

DECEMBER 22, 2022

Cheshire-based developer Ashall Projects has announced plans to turn a former post office in Blackpool into a hotel. Under the plans the grade II listed building would be turned into a 144 bedroom Hotel Indigo and Indigo Suites. If given the green light the hotel would employ around 70 staff and around 215 people would be needed for the construction of the hotel.

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Catering 105

PhocusWire

DECEMBER 22, 2022

Etraveli’s Mathias Hedlund, Traveloka’s Caesar Indra, Priceline’s Brett Keller and Despegar’s Damian Scokin discuss their latest strategies.

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EATER

DECEMBER 22, 2022

Shutterstock. Any occasion is a good one to drink Champagne, but for those looking for the perfect holiday host, sommelier Lauren Friel has some tips It’s almost the holidays, and as we celebrate the season and ring in the New Year, many of us will be popping open a bottle of bubbly: prosecco, Lambrusco, pét-nat, cava, and of course, Champagne. But for the average drinker, telling the difference between all of these forms of fizz might be a challenge — not to mention picking the right one to bri

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Events Pricing 74

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

Marketing

PhocusWire

DECEMBER 22, 2022

Uplift's Brian Barth, Worldline's Laurie Gablehouse and Paul Beukers from Katanox discuss developments in payments from wallets and crypto to loyalty and embedded finance at The Phocuswright Conference.

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STAAH

DECEMBER 22, 2022

In compliance with the Tourism Tax Act 2017 and the Tourism Tax Regulations 2017 to the local tax regulations, starting on January 1st 2023, Hotel Operators now need to collect, report, and remit the Tourism Tax of MYR10 per room per night from all foreign guests and/or tourists. We have made this easy for STAAH Customers in Malaysia. Hotel operators can insert the notice into their STAAH Booking Engine.

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Book 69

Lodging Magazine

DECEMBER 22, 2022

NEW YORK CITY—Arrivalist forecasts more than 110 million U.S. road trippers will travel via automobile during the Christmas and New Year’s holidays (December 23—January 2). This volume outpaces pre-pandemic levels in 2019 by 2.4 percent and last year’s holiday road trips by 9.2 percent. “American road trip demand has built up a head of steam and neither germs, nor prices, nor the prospect of a recession are keeping people away from holiday traditions with their […].

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Pricing Magazine 67

SiteMinder

DECEMBER 22, 2022

It sounds like we say this every year at this point, but 2022 has been another big journey for the travel industry. While a lot of recovery was made, there were still many challenges for hoteliers around the world as they worked to get back on track. Two things that have been a consistent presence are our content and our readers. It’s been SiteMinder’s mission to provide valuable resources to all properties, so they can be better equipped to tackle any adversity and learn how to fulfil the

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Blog Download 59

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Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

Marketing

Hotel Business

DECEMBER 22, 2022

By Peter Peterson. My first job out of hotel school was at the Ritz Carlton, the “Grand Dame” of Boston hotels. It had enjoyed that label for many years due to its Old-World charm and unique collection of food and beverage outlets: a proper wood-paneled lobby bar, an exquisite tea lounge, a rooftop super club and a fine dining restaurant. After moving on to other career pursuits, I occasionally checked in on the hotel and found over time that each cherished venue had shuttered one by one.

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Reservations 59

Lodging Magazine

DECEMBER 22, 2022

DENTON, Texas—Marcus & Millichap announced the sale of a two-property, 180-room hospitality portfolio in Denton, Texas. The assets are an 88-room La Quinta Inn & Suites and a 92-room Holiday Inn Express & Suites. “These two hotels are located across from each other within proximity of many local and regional demand generators and have excellent in-place operations,” said Chris Gomes, senior managing director of investments in Marcus & Millichap’s Dallas office.

Magazine 57

Magazine 57

Hotel Business

DECEMBER 22, 2022

Stephanie Linnartz, president of Marriott International, has decided to leave the company, effective Feb. 24, 2023. She has been appointed president/CEO of Under Armour. “It is with very mixed emotions that I share the news that Stephanie Linnartz, a 25-year veteran of Marriott, has decided to step down as president to become president/CEO of Under Armour,” said Anthony Capuano, CEO, Marriott International. “On the one hand, I am excited for this next chapter in Stephanie’

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Business Development Information Marketing 59

Lodging Magazine

DECEMBER 22, 2022

Bruce Baerwalde, president of McKibbon Hospitality—himself a beneficiary of the company’s practice of hiring from within—recently announced the appointments of Kari Elofson, Karl Oates, and Sebastian Peralta, who are now serving as senior vice presidents of operations. The three recently shared with LODGING some of their thoughts on their new positions at McKibbon, where they will now be responsible for leading its growing hotel portfolio and supporting a team of eight regional vice presidents o

Magazine 57

Magazine 57

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As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.