Hospitality Magazine

JANUARY 11, 2023

The operators of Cafe 3564 in Echuca, Victoria, have been hit with a slew of penalties for failing to back-pay a visa holder. The former cook worked at the cafe from July 2017 to September 2019, with Fair Work Ombudsman inspectors investigating after receiving a request for assistance from the worker. Inspectors formed the belief the employee had been underpaid minimum wage rates, overtime, penalty rates and more, going on to issue a compliance notice in October 2020.

Magazine 264

Magazine 264

Modern Restaurant Management

JANUARY 11, 2023

Restaurants finances are squeezed now more than ever. When you decide to purchase your equipment such as ice machines, you expect it to work for at least 10 years, with the regular preventative maintenance it will. However, PM’s are the first to go when money is tight and some machines will last less than five years because of poor maintenance habits.

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Maintenance Training 164

Hospitality Magazine

JANUARY 11, 2023

Pub operators across Australia could be hit hard by a nationwide potato shortage, with some larger pub groups anticipating increased costs of around $500,000. Suppliers have cited floods, fires and severe weather along with international shortages, supply chain and transport issues as the cause of the problem. Australia’s supply of potatoes has been decimated causing many products to be removed from supply chains and costs to potentially soar.

Pricing 246

Pricing Magazine 246

Modern Restaurant Management

JANUARY 11, 2023

On January 1, 2023, Assembly Bill (“AB”) 676 went into effect, significantly amending the California Franchise Relations Act and Franchise Investment Law. These provisions will apply to franchise agreements entered into, amended or renewed on or after January 1, 2023. If the amendment was initiated by the franchisee and the amendment does not adversely impact the franchisee’s rights, that amendment is not subject to AB 676.

Document 156

Document Training 156

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Strategic Planning

MEWS

JANUARY 11, 2023

Who’s the best person to ask for advice about a product or software that you’re using? Someone who’s already using it. There are thousands upon thousands of Mews users around the world, and this wealth of expertise has gone largely untapped. Until now.

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Hospitality Magazine

JANUARY 11, 2023

Sydney’s Inner West is gearing up to welcome a new venue in Enmore that’s all about stepping back in time. The Enmore Country Club will officially open its doors on 17 January on Enmore Road, with the space channelling a retro aesthetic via its design and cocktail menu. The concept is the work of Dan McBride and Dynn Szmulewicz (The Sunshine Inn, The Little Guy, ex-The Golden Gully), who have brought on Doom Juice’s Zachary Godbolt as head designer.

Magazine 130

Magazine 130

Boutique Hotel News

JANUARY 11, 2023

Portugal: Hotel management, investment, technology and development company Highgate has launched HG Portugal, expanding the group’s operational presence in the region. HG Portugal launches with a portfolio of 18 hotels spanning the Algarve, Lisbon, Porto, and several other markets throughout Portugal. It comes as Highgate, alongside Davidson Kempner Capital Manager and Kronos, acquire the Portuguese investment manager ECS Capital.

Marketing 130

Marketing 130

eHotelier

JANUARY 11, 2023

Cendyn’s Pegasus CRS ranks #1 in the Central Reservations Systems category on Hotel Tech Report and won the title 'Best Central Reservations Systems of 2023’.

Reservations 130

Reservations 130

Boutique Hotel News

JANUARY 11, 2023

UK: The London EDITION has appointed Paul Walters as general manager. . Walters has gained international experience working in luxury lifestyle hotels in Sydney, Bali, Hong Kong and Mexico with brands including Principal and W Hotels. . Originally from Australia, Walters has spent 10 years in London and has held general manager roles at Kimpton Fitzroy London, The Langham London, and with The Doyle Collection.

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130

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

Marketing

Hotel Owner

JANUARY 11, 2023

The London Edition has announced the appointment of Paul Walters as its new general manager. Originally from Australia, Walters has been based in London for over 10 years where he previously held the position of general manager at Kimpton Fitzroy London and The Langham London. The hotel said Walters is “passionate about luxury lifestyle hotels”, and has vast experience of working in a number of diverse other destinations including Sydney, Bali, Hong Kong and Mexico, with brands including Princip

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Lodging Magazine

JANUARY 11, 2023

MCLEAN, Virginia—Hilton announced the launch of Spark by Hilton, the newest addition to its portfolio of brands. Following research, the introduction of Spark by Hilton fills an open space in the industry by creating a new premium economy lodging option to meet the needs of more guests and owners seeking value, quality, and consistency. The brand provides a reliable stay for guests at an accessible price.

Pricing 117

Pricing Magazine 117

Hotel Owner

JANUARY 11, 2023

Roseleigh Guest House, which is located in the spa town of Buxton, Derbyshire, has been brought to market for an asking price of £1.3m for the freehold going concern. . The property’s owners, Gerard and Maggi Heelan, have managed the business for 25 years and have now decided to sell as they now wish to retire. . The guest house is a Grade II-listed building located on Broad Walk, a popular pedestrian route that runs alongside the Buxton Pavilion Gardens. .

Marketing 116

Marketing Catering Pricing 116

Lodging Magazine

JANUARY 11, 2023

DALLAS—Commercial real estate investors in the United States favor opportunistic strategies and are showing a preference for secondary markets in 2023 amid concerns about higher interest rates and tighter financial market conditions, according to the findings of CBRE’s latest U.S. Investor Intentions Survey. The survey, which covers all asset types, finds that economic uncertainty is weighing on investor sentiment in 2023, with more than half of investors expecting to decrease purchasing a

Marketing 113

Marketing Magazine 113

Advertisement

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

Marketing

Hotel Business

JANUARY 11, 2023

Hilton has launched its 19th brand, Spark by Hilton, marking the company’s debut in the premium economy segment. Bill Duncan, global head, all suites and focused service brands, Hilton, told Hotel Business that the brand has been in the planning stage for about a year. “Hilton is always looking for opportunities to do two things: to work with customers potentially we haven’t worked with before and serve them no matter where they travel around the world, any trip occasion and any need; and also t

Marketing 105

Marketing Pricing 105

Lodging Magazine

JANUARY 11, 2023

Over the past decade since its inception, hotel development and management company Lark Hotels has assembled a portfolio of more than 30 branded boutique hotels in high-profile destinations. The company has taken significant steps in recent years to position itself for further growth; in 2020, Lark Hotels launched a third-party management division focused on independent properties, and in 2021, the company introduced Bluebird by Lark, a sister collection of reimagined boutique roadside lodges, t

Magazine 109

Magazine 109

Hotel Owner

JANUARY 11, 2023

EasyHotel has officially opened its brand-new city centre Dublin hotel, marking its first move into Ireland as it aims to double the size of its estate internationally to 100 hotels by 2026. The newly built 160-room hotel is located in the centre of Dublin, only a 10-minute walk from Heuston train station and six minutes from Smithfield tram stop. .

Scheduling 105

Scheduling Training Marketing 105

Lodging Magazine

JANUARY 11, 2023

DENVER, Colorado—Mission Hill Hospitality, a KSL Capital Partners portfolio company, announced it has acquired the Hanover Lebanon Courtyard by Marriott, a 124-key property located in Lebanon, New Hampshire. This is the company’s first investment in New Hampshire and its seventh in New England. Hanover Lebanon Courtyard by Marriott is the 25th hotel added to the Mission Hill Hospitality portfolio since the company was launched in March 2021.

Magazine 107

Magazine 107

Advertisement

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.

Hotel Owner

JANUARY 11, 2023

Premier Inn owner Whitbread has announced the appointment of Dame Karen Jones as non-executive director. Jones is senior independent director at Deliveroo and chair at both Hawksmoor and Mowgli Street Food, having previously served as executive chair at Prezzo and senior independent director at Booker. She has a wealth of experience in the restaurant, food and hospitality sectors having founded Café Rouge and led the formation of Spirit Group as CEO.

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105

Boutique Hotelier

JANUARY 11, 2023

The Royal Crescent Hotel & Spa in Bath has unveiled a new look for all of its 11 luxurious hotel suites. Each of the suites at the five-star property have been individually designed, boasting a contemporary, stylish feel while respecting the property’s Georgian past through features such as grand fireplaces and intricate mouldings. Interior designers Clayton & Company were appointed to bring new life to the spaces.

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Lodging Magazine

JANUARY 11, 2023

ROCKVILLE, Maryland—Choice Hotels International, Inc. has expanded its commitment to the Safe Stays by ReloShare alliance with the addition of Radisson Hotels Americas. The news follows Choice Hotels’ acquisition of Radisson Hotels Americas in August 2022. In February 2022, Choice Hotels began to work with Safe Stays by ReloShare, a booking platform and program that helps provide emergency lodging to victims of abuse and violence.

Magazine 103

Magazine Book 103

Revfine

JANUARY 11, 2023

As a hotelier, you know many factors go into your room rates. Three of those factors are your costs, current demand, and your hotel’s online visibility. Revenue management is the science of assessing these and other factors and raising your profitability year after year. This article offers a guide to analyzing your costs and improving. The post Revenue Management Guide: Calculating Costs & Quality Analysis appeared first on Revfine.com.

Article 96

Article 96

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

EATER

JANUARY 11, 2023

Chef Kono describes the grilled chicken testicles as one of the best parts of the restaurant’s menu Over the course of the tasting menu at NYC’s Kono , chef Atsushi “ATS” Kono makes skewers that feature a rotating variety of charcoal-grilled chicken skewers, each made from different parts of the whole chicken from wing to oyster to — yes, even the testicles.

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PhocusWire

JANUARY 11, 2023

While Expedia, Booking.com and Hopper are betting on financial rewards to boost loyalty, Airbnb is focused on driving retention through love.

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90

EATER

JANUARY 11, 2023

Carmy should appear later this year in Season Two of the FX show that focuses on a Chicago restaurant [link].

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100

PhocusWire

JANUARY 11, 2023

Hotelmize uses its artificial intelligence and room mapping technology to monitor fluctuations in hotel rates, analyze its partners reservations and optimize their profits.

Reservations 78

Reservations 78

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

Communication