Modern Restaurant Management

JANUARY 13, 2023

Since the pandemic, restaurants have endured a plethora of issues ranging from fluctuating dining restrictions to supply chain issues to rising food prices. But arguably no issue has proven to be as constant and bedeviling as the labor shortage. Recent research has proven the industry is still struggling to rebound on staffing, reporting a woeful 500K fewer employees than before the pandemic.

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Back of House Budgeting Customer Service Pricing 206

Boutique Hotel News

JANUARY 13, 2023

France: Hyatt has opened FirstName Bordeaux, a lifestyle hotel joining the JdV by Hyatt collection of independent properties. Located close to the Garonne River, FirstName Bordeaux has been designed by architect Nicolas Adnet from Studio MHNA. It features 147 guest rooms and suites, a restaurant and bar, meeting spaces and a secret speakeasy. . Rooms at FirstName Bordeaux are divided into seven categories, ranging from Cocoon to FirstRoom.

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Boutique Hotelier

JANUARY 13, 2023

The Vineyard, a luxury boutique in Newbury, will reintroduce tasting menus and wine flights to its restaurant next month for the first time since the pandemic. General manager Chris Smith, who was promoted to his new role last October, says the move is part of his plan to bring back the hotel’s wine theme “in a big way.”. Smith told BH: “Pre-Covid, we used to do a ‘Judgement of Paris’ wine flight [referencing the famous blind tasting where Californian wines won out against their French counterpa

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Front of House Catering Magazine Events 133

Boutique Hotel News

JANUARY 13, 2023

France: Accor and shipbuilding company Chantiers de l’Atlantique will launch the 220-metre-long Orient Express Silenseas in 2026. . Described as the “world’s largest sailing ship”, Orient Express Silenseas will feature 54 suites, two swimming pools, two restaurants, and a speakeasy bar. . Guests will be able to attend shows in the ship’s Amphitheatre-Cabaret, equipped with a private recording studio.

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L&D 130

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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

Guest Satisfaction

The Restaurant Manifesto

JANUARY 13, 2023

The industry’s deep-rooted problems go far beyond crunching the numbers. The post Noma And The Broken Economics of Restaurants appeared first on The Restaurant Manifesto.

Events 123

Events 123

Lodging Magazine

JANUARY 13, 2023

Projecting it as “a significant growth vehicle” for the company, Sonesta International Hotels Corporation earlier this week revealed the launch of a new brand targeting the upper-midscale, select-service segment and designed to meet the ‘essential’ needs of travelers. In an exclusive interview with LODGING, Brian Quinn, chief development officer, Sonesta, explained why the company—which now includes more than 1,200 hotels under 15 brands—made the decision to extend its lineup following the compa

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Magazine 119

Modern Restaurant Management

JANUARY 13, 2023

In this column, Modern Restaurant Management (MRM) magazine looks at newly introduced menu items from top brands. Thank You! California Pizza Kitchen (CPK), is relaunching its popular Thank You Card promotion that rewards every guest with prizes just for dining at the restaurant. Starting Monday, January 16, CPK will hand out sealed Thank You Card envelopes to guests dining in or taking out at any location nationwide*.

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Catering Marketing Pricing Definition 98

Hotel Business

JANUARY 13, 2023

Remington Hotels has assumed management for Crowne Plaza College Park – Washington, DC, which has a close relationship with the University of Maryland and is less than five miles from the school’s main campus. In its role, Remington oversees the property’s operations, supporting all on-property teams, including those responsible for operations, sales and food and beverage.

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Marketing 105

Hotel Owner

JANUARY 13, 2023

Radisson Hotel Group’s midscale lifestyle brand, Prizeotel, has announced plans to expand the brand’s footprint with 45 new signings in select European countries with a “special focus” on UK&I over the next five years. . The announcement comes as the brand has expanded throughout 2022, with the addition of three new hotel openings representing nearly 1,000 rooms.

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Housekeeping Marketing 105

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Strategic Planning

Serviced Apartments

JANUARY 13, 2023

UK: Situ has been awarded a Carbon Neutral standard by Carbon Footprint Ltd after launching its Be More Starfish ESG programme. The company, which launched its Be More Starfish Environmental, Social and Governance (ESG) programme last year has reduced its carbon emissions by 15.46 per cent last year and offset 74 tonnes of carbon dioxide, double the amount produced.

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Hotel Owner

JANUARY 13, 2023

Whilst just over a quarter (26%) of Brits don’t expect to go on holiday this year, the majority are still planning to take a trip in 2023, according to a study by Clermont Hotel Group. The research also found expected continued opportunity for domestic travel, as over half (52%) of consumers are likely to avoid overseas due to airport disruption, whilst 55% cited the value of the pound as a factor to holiday within the UK.

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Book 105

Revenue Hub

JANUARY 13, 2023

Digital marketing in the hotel and hospitality industry is now crucial in order to get your hotel noticed by both new and existing customers. This then begs the question, what is hotel digital marketing? NB: This is an article from Arise. Simply put, it’s a term used to cover a number of marketing channels and methods utilised to promote your hotel online.

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Marketing Budgeting Pricing Book 97

Hotel Owner

JANUARY 13, 2023

As the winter months drag on, rats are on the hunt for warm, dry places to shelter, especially those where food and drink sources are plentiful. Unfortunately for hoteliers, this can often result in unwanted guests checking into their premises. Internal rat activity within commercial premises has risen 30% over the last four years, and with this comes the risk of guests potentially spotting rodent activity.

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Presentation 104

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Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

Cost Reduction

EATER

JANUARY 13, 2023

Dina Ávila/Eater. Wrapped in flour tortillas and served with mango chutney, Heena Patel’s samosas reflect her many culinary influences For chef Heena Patel, samosas have always been a sign of hospitality. “People would come without any announcement,” she said of growing up in Gujarat in the ‘80s. “And my mom would always have something warm for them.

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Reservations Marketing 89

Hotel Owner

JANUARY 13, 2023

A 102-bedroom barn hotel, restaurant and spa in Lincolnshire has been sold to new owners off a guide price of £2.5m. The Olde Barn Hotel is just outside the village of Marston, and near to several key towns such as Grantham, Newark-on-Trent and the historic city of Lincoln. The property trades as a rustic countryside barn hotel and features 102 en-suite bedrooms, a restaurant for 70 covers, bar for 40 covers and a spa with extensive leisure facilities including a 15m swimming pool, jacuzzi, stea

Pricing 103

Pricing Marketing 103

PhocusWire

JANUARY 13, 2023

The investment in the Norway-based company was led by climate-tech focused investors GenZero and SoundWaves, the investment vehicle founded by actor Ashton Kutcher.

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Revenue Hub

JANUARY 13, 2023

The social media landscape is a saturated one. Capturing and holding user attention is a constant tug-of-war between competing hoteliers. NB: This is an article from Travel Media Group. To outperform your competition, social awareness and user engagement are essential to your hotel’s success and remain the most effective metrics to consider. With prominent and growing channels like Instagram Reels, increasing your hotel’s social media presence and engagement has never been easier.

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Marketing Scheduling Article Book 95

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

Marketing

Revfine

JANUARY 13, 2023

Much has been said about the hospitality trends you will see everywhere in 2023. The return of business travel, short-term booking windows, swift tech adoption as hotels tries to do more with less… But let's discuss trends in housekeeping, a department abundant with opportunities for streamlining and growing your hotel business, and how to adopt. The post The 4 Most Important Housekeeping Trends for 2023 appeared first on Revfine.com.

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Housekeeping Book 82

Revenue Hub

JANUARY 13, 2023

China’s decision to ditch its zero-Covid policy has triggered a surge in flight bookings. NB: This is an article from ForwardKeys. On 7th December, Chinese authorities announced that a negative PCR test would no longer be required for air travel between provinces. Domestic flight bookings immediately surged 56% on the previous week and continued to increase 69% the following week.

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Book Scheduling Article Pricing 94

PhocusWire

JANUARY 13, 2023

Research from Datalex finds airlines are prioritizing investments and strategies that enable modernized retailing, including moving away from legacy technology, increased use of artificial intelligence and using NDC to have greater control over distribution.

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Boutique Hotelier

JANUARY 13, 2023

One Warwick Park, a boutique four-star hotel located on The Pantiles in Tunbridge Wells, Kent is launching an innovative ‘bedroom roulette’ marketing campaign to help boost January bookings. The roulette inspired offer will see all bed and breakfast rates across the hotel drop to just £84 per night for a limited time only. As part of the promotion, customers will take part in a ‘lucky dip’ that will determine which suite they will be staying in which includes the Club, Executive, Deluxe, Deluxe

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Book Pricing Marketing 77

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Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

Marketing

PhocusWire

JANUARY 13, 2023

The age of paper tickets had its limitations, but in many ways, it was not much worse for the consumer. In the digital age, we hoped to eliminate waiting in long lines, price gouging and fraud, so why hasn’t more progress been made?

Pricing 76

Pricing 76

Sculpture Hospitality

JANUARY 13, 2023

Do you love working in the hospitality industry but want to profit directly from your work as an owner? As a fledgling entrepreneur, you really have two options. You can either build your own start-up business, or you can invest in a franchise business that has all the foundations you require already in place.

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EATER

JANUARY 13, 2023

Nashville icon Hattie B’s Hot Chicken is popping up for lunch in Miami. | Hattie B’s Hot Chicken. This February, join Eater for can’t-miss events featuring Nashville icon Hattie B’s Hot Chicken and Miami chefs Michael Schwartz and Timon Balloo Eater is thrilled to be partnering with the Food Network South Beach Wine & Food Festival this year for a weekend of waterfront lunches, collaborative dinners, and cocktail classes.

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Events 71

PhocusWire

JANUARY 13, 2023

The Out of Office platform aggregates destinations, hotels, restaurants and more based on the user's preferences and who they follow.

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As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.