Thu.Oct 27, 2022

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5 tips to increase hotel newsletter signups

eHotelier

Here are five practical ways to increase hotel newsletter sign-ups, enabling you to build quality relationships, increase patronage, and attract more guests.

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Connectivity Puts the ‘Connect’ in Customer ‘Connections’

Modern Restaurant Management

The last couple of years have proven that digital experiences will continue to play a central role for quick-service restaurant (QSR) operators. Luckily, QSRs have no shortage of technologies at their disposal to help them achieve the sort of customer personalization that drives profits. But whether it’s mobile apps, kiosks, tablet-wielding employees, or AI and ML tools, they all rely on QSRs having a sound network infrastructure in place.

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HFTP announces renowned industry expert as new European COO

eHotelier

Carson Booth, CHTP, with decades of international hospitality management and technology experience, will oversee HFTP’s presence in the region, including new programs in 2023.

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Sailing through the storm: Hotels and hospitality

Boutique Hotel News

UK: IHM, in partnership with AHV Associates and H+G, hosted a hotels and hospitality Urban Living Insights event at the House of Lords yesterday. . The focus of the event, Sailing through the storm, involved six short presentations providing a state-of-the-market snapshot of debt finance, equity investor sentiment, valuations, operations, brand, and the distribution landscape.

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Planning Your Restaurants Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Radisson Hotel Group launches new Radisson Rewards loyalty program

eHotelier

Radisson Hotel Group has announced its new Radisson Rewards loyalty program which will open doors for guests to enjoy valuable and exclusive benefits faster, with VIP members advancing to the highest tier twice as fast as before. Benefits can be accessed from day one and are available across the entire member journey from inspiration to booking. This includes in-stay privileges such as complimentary upgrades, F&B discounts, and additional experiences, as well as post-stay benefits such as th

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World Travel Tech awards names Unifocus world’s best workforce management solutions provider

eHotelier

Hospitality’s leading workforce solutions provider earns the highest number of votes for innovating the latest in end-to-end workforce management technology.

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These European Countries Have a ‘Level 2' U.S. State Department Travel Advisory—What Does That Mean for Travelers?

CN Traveler

Countries like Italy, France, and the U.K., all recently received Level 2 advisories. Here's what that means for your travels.

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IHG Hotels & Resorts signs first Americas Vignette Collection Hotel in Mexico’s Yucatan Peninsula

eHotelier

El Gran Encomendero will welcome the next generation of luxury travelers with a distinctive and elegant guest experience.

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Virgin Voyages Drops All Testing and Vaccination Requirements

Cruise Hive

Adults-only cruise line Virgin Voyages has eliminated all pre-cruise testing and vaccination protocols for all guests. The post Virgin Voyages Drops All Testing and Vaccination Requirements appeared first on Cruise Hive.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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The Cottage in the Wood Malvern’s journey to sustainability

Hotel Owner

Can you tell us a bit about your career in hospitality? How did you come to acquire The Cottage in the Wood Malvern? My former career as a civil servant and strategy consultant allowed me to advise on energy, corporate restructure, government and venture capital. I then left Shoreditch in London in 2015 to take on the ownership and management of the 32-bedroom hotel, The Cottage in the Wood Malvern in Worcestershire.

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Following a Path to Healing in Germany’s Storied Spa Towns

CN Traveler

William Cook heads to the legendary haven of Baden-Baden and points north—destinations that have drawn visitors to their thermal springs since antiquity—in search of a cure for the past few years.

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Greenway Hotel & Spa undergoes £1m refurb

Hotel Owner

The Greenway Hotel and Spa in Cheltenham is set to undergo a £1m refurbishment that will see the renovation of all 21 of its bedrooms. Each room will be individually styled around “characterful” features including existing fireplaces and timber beams, blended with distinct new colour schemes. Floor layouts will be redesigned to maximise space and create larger bathrooms for guests, adding feature showers and freestanding baths. .

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Fast Casual names '20 Brands to Watch' in 2023

Fast Casual

To qualify for the list, each brand had to be no more than six years old, have at least one location open and have never appeared on this list in the past or on the annual list of Fast Casual Top 100 Movers & Shakers.

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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Lucasland and Denmark House in North Yorkshire brought to market

Hotel Owner

Lucasland and Denmark House, a collection of two holiday homes on the North Yorkshire coast, have recently been brought to market for an undisclosed amount. . It is reported that the two exclusive-hire properties date back to the 18th-Century and have been owned and managed by North Yorkshire Coast Holidays (NYCH) for the past 10 years. . The North Yorkshire coast is said to receive an average of 1.4 million tourists annually.

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Designing Hotel and Restaurant Concepts

EHL Insights

Designing Hotel and Restaurant Concepts is a 3-day short course taught on EHL Campus (Singapore) by Youri Sawerschel. A flagship course of EHL’s executive school, it specializes in expanding concept mindsets with regards to hotel, restaurant and retail spaces. By looking at new ways of managing intel design, operations, strategy and services from a creative storytelling and interlinked perspective, participants (often industry professionals – but not always) walk away with new mindsets for futur

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Wirefox grows Marram Hotels portfolio with St Andrews hotel acquisition

Hotel Owner

Northern Irish private investment company Wirefox has acquired the Ardgowan Hotel through its Marram Hotels business for an undisclosed sum, expanding the leisure portfolio to Scotland. The privately owned St Andrews property was acquired from the McLachlan family. Centrally located within the heart of St Andrews, close neighbours include the renowned University of St Andrews and world-famous Old Course.

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Port Provides Update on Why Carnival Cruise Ship Is Pulling Out

Cruise Hive

Mardi Gras will not call in San Juan for the coming two years. A Puerto Rico port official stated the move was made by Carnival to save fuel costs. The post Port Provides Update on Why Carnival Cruise Ship Is Pulling Out appeared first on Cruise Hive.

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.

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In The Big Chair - Graham Turner of Flight Centre Travel Group

PhocusWire

Graham Turner is CEO of Flight Centre Travel Group, one of the world’s largest travel retailers and corporate travel managers, with company-owned leisure and corporate travel business in 23 countries.

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The Chef Cooking Up Food as Medicine

EATER

A volunteer prepares a meal in the kitchen of Project Angel Food. | Nicola Twilley. Meet the chef of Project Angel Food, which provides 2,500 meals a day to Los Angeles residents with serious illnesses John Gordon cooks for more than 2,500 people a day. As executive chef of Los Angeles-based Project Angel Food , a nonprofit organization that provides meals to people with serious illnesses, the batches of Mongolian beef, sweet and sour tofu, and turkey chili verde that leave the Gordon’s kitchen

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Phocuswright selects two recipients of the Philip C. Wolf Memorial Scholarship

PhocusWire

In honor of Phocuswright founder Philip Wolf, Samella Watson of Theblck.io and Grace McBride of Lucia have been named recipients of the Philip C. Wolf Memorial Scholarship.

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How To Use Data To Drive Total Revenue

Revenue Hub

We all know the uneventful history of data collection. Annoying requests for permission to use your data in a way that is neither useful nor transparent for the customer. NB: This is an article from Duetto. “Tick a box here to allow us to use your data however we want, without really telling you why”, or more importantly, how it will improve your guest experience.

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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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British Airways, Amadeus push sustainability efforts

PhocusWire

British Airways is working Chooose to provide more detailed information to travelers about the climate impacts of travel, while Amadeus has joined the Travalyst coalition.

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4 Inspirations For Your Black Friday Email Campaigns

Revenue Hub

Are you counting the days until you receive Black Friday email campaigns with the best offers and discounts from different businesses? NB: This is an article from Revinate. It’s likely there are at least a few deals that will pique your interest and convince you to make a purchase. Good news — many of your subscribers feel the same way, especially for hotel stays.

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Marriott Bonvoy Launches ‘Travel by Design’ on Samsung TV Plus

Guides: Lodging Magazine

BETHESDA, Md. — Marriott Bonvoy launched Travel by Design, an integrated content platform showcasing never-before-told design stories that inspired some of the world’s most extraordinary hotels. Marriott Bonvoy is partnering with Samsung to create the first exclusive branded destination within Samsung’s free ad-supported streaming service, Samsung TV Plus.

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The Hidden Costs of Operating Without an Advanced RMS

Revenue Hub

Major hoteliers across the industry can point to investments in technology and new operating practices as a key enabler in their recovery over the past two years. NB: This is an article from IDeaS. Still, despite these advances, much of the industry continues to run without an optimal revenue management practice, or in some cases, even a revenue management system (RMS).

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i