Boutique Hotel News

JANUARY 4, 2023

India: The proposed initial public offering [IPO] for Indian hospitality chain OYO is set to be delayed once again after the national capital markets regulator asked its parent company to refile its draft IPO papers with certain updates. According to unidentified sources close to the matter, Sebi [The Securities and Exchange Board of India] asked the parent company, known formally as Oravel Stays Ltd, to update risk factors, key performance indicators, outstanding litigations and its valuation b

Document 239

Document Pricing Marketing 239

Modern Restaurant Management

JANUARY 4, 2023

Inflation is dominating the conversation in every industry today and according to the Bureau of Labor Statistics prices rose 7.7 percent for the year ending in October. Despite inflation taking its toll, many people are continuing to prioritize and enjoy the convenience of takeaway and food delivery with recent Deliverect data revealing that more people are purchasing delivery orders today than they were before the recent increase in the cost of living.

Pricing 193

Pricing 193

Boutique Hotel News

JANUARY 4, 2023

US: Omer Acar has been named CEO of Raffles and Orient Express at Accor, effective 1 March 2023. Based in New York, Acar will report directly to Accor’s CEO Sébastien Bazin on the luxury and lifestyle executive committee. Acar will also represent Accor in the North American market. . Joining from Katara Hospitality where he most recently served as managing director for Europe and the Americas, Acar had previously worked with Raffles in 2011 at Royal Monceau.

Concierge 147

Concierge Marketing 147

Lodging Magazine

JANUARY 4, 2023

First Hospitality, a national hotel operations and development company, is focused on expanding its third-party management business, and to help drive those efforts forward, the company recently promoted Dan Smith, a 30-year veteran of the hospitality industry, to executive vice president of owner success. After leading several hotels as general manager, Smith has been working with First Hospitality since 2005, starting with the role of vice president of management services before rising to beco

Magazine 115

Magazine 115

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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

Guest Satisfaction

Boutique Hotel News

JANUARY 4, 2023

India: The proposed initial public offering [IPO] for Indian hospitality chain OYO is set to be delayed once again after the national capital markets regulator asked its parent company to refile its draft IPO papers with certain updates. According to unidentified sources close to the matter, Sebi [The Securities and Exchange Board of India] asked the parent company, known formally as Oravel Stays Ltd, to update risk factors, key performance indicators, outstanding litigations and its valuation b

Document 130

Document Pricing Marketing 130

Hotel Owner

JANUARY 4, 2023

Accor has announced that Omer Acar has been appointed as CEO of the Raffles and Orient Express brands, effective 1 March 2023. . The hotel group described Acar as a respected leader with “high standards and an in-depth knowledge of the world of luxury”, adding that he will bring strong expertise as well as his overall passion for brands to Accor. In his new role, Acar will be based in New York and report directly to Sébastien Bazin on the Luxury and Lifestyle executive committee.

Marketing 105

Marketing 105

Hotel Business

JANUARY 4, 2023

Hospitality management platform Cloudbeds has shared its predictions for the five key trends set to shape the hospitality industry in 2023. The company used its own data, as well as multiple reputable resources from across the travel industry, to provide insights into how these trends are set to influence travelers’ behaviors in the coming year. Focus on value-driven travel.

Book 105

Book Budgeting Catering Hospitality Management 105

Hotel Owner

JANUARY 4, 2023

The Tor Park Hotel in Torquay, Devon, which was available free and clear of current management and branding, has been sold for an undisclosed amount through Christie and Co. . The hotel is said to be situated in a quiet area of Torquay half a mile from the seafront and town centre and caters to coach groups and private leisure guests in the area. . The property was built in the 1870s and features 63 ensuite bedrooms and extensive public areas, including a large restaurant, bar and ballroom.

Catering 105

Catering 105

Hotel Business

JANUARY 4, 2023

HEI Hotels & Resorts has assumed management of the 312-room Austin Southpark Hotel. Owned by L+R Hotels , the property is located in South Austin. “With L+ R’s recent acquisition of the hotel and their vision for a comprehensive renovation, HEI’s management platform and repositioning skills will help to establish the hotel as one of the city’s premier lodging experiences,” said Anthony Rutledge, CEO/managing partner, HEI Hotels & Resorts.

Events 104

Events 104

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Strategic Planning

Hotel Owner

JANUARY 4, 2023

Daish Holidays has announced the appointment of three new senior managers at the Devonshire Hotel in Torquay. Ronnie Gibson has joined as general manager, Stephen Cowie has joined as duty manager and Dimitar Georgiev has also been promoted to duty manager. With almost 20 years experience in the hotel and hospitality industry, Gibson has moved from Daish’s Holidays’ County Hotel in Kendal to take up the position of general manager.

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PhocusWire

JANUARY 4, 2023

Travel companies are prioritizing investment in payments and fintech, recognizing that innovation in these areas can be an important differentiator for their brands.

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Hotel Owner

JANUARY 4, 2023

Kimpton Fitzroy London, the luxury hotel located in Bloomsbury, has appointed Russell Ford as the new executive chef of the hotel. A recognised professional in the food industry, Ford joins Kimpton Fitzroy London with 30 years’ experience as a chef and managing kitchens in a variety of establishments. Ford has previously worked at some of the top London hotels, including The Marylebone Hotel and The Kensington Hotel as executive head chef.

Events 104

Events 104

EATER

JANUARY 4, 2023

Colorful bags from Chamberlain Coffee, Couplet, and Transcendence. | Lille Allen/Eater. Move over millennial minimalism — newer, younger coffee brands are all about color, personality, and not taking themselves too seriously Few things exemplify millennial food and drink culture better than the specialty coffee shop. It is where avocado toast, “overpriced” drinks, minimalist branding , and pale Kinfolk -worthy interiors collided to create a caricature of an entire generation — one whose influenc

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Blog Definition Marketing 75

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Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

Cost Reduction

Boutique Hotelier

JANUARY 4, 2023

The Royal Crescent Hotel & Spa in Bath is set to launch a luxury hot air balloon experience and package this spring, which will see guests take to the skies to enjoy a bird’s-eye view of the hotel. The unique experience will be available to guests from 1 April until 30 September and will allow guests to take in epic views of the hotel, as well as famous Bath landmarks.

Pricing 76

Pricing Book 76

Sculpture Hospitality

JANUARY 4, 2023

A bar inventory spreadsheet can be used to help you manage your bar's inventory and costs. While it’s not as effective as an inventory management system , with the right setup, you can keep track of stock levels, pricing, and other important information related to running a bar.

Pricing 76

Pricing Information 76

Hotel Business

JANUARY 4, 2023

Coast Hotels Limited , a fully owned subsidiary of APA Hotel Canada Inc. , has completed the acquisition of a master franchise agreement inclusive of all existing franchised hotels from Coast Hotels USA LLC. The U.S. expansion plan will enable Coast Hotels to increase its footprint, particularly throughout the West Coast. Operating as Coast Hotels USA Inc., a newly established subsidiary of Coast Hotels Limited, the company aims to achieve significant growth through a combination of new franchis

Presentation 69

Presentation 69

Boutique Hotelier

JANUARY 4, 2023

From gold massages to organic spas and crystal massages to sound baths, the spa treatments and experiences set to dominate the industry in 2023 have been revealed. SpaSeekers.com has released its 2023 Spa Trends Report, which highlights the most in-demand spa treatments based on consumer search data and internal booking stats. Yoni Steam. Topping the list is the yoni steam, known as vaginal steaming.

Book 63

Book 63

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

Marketing

Guides: Lodging Magazine

JANUARY 4, 2023

Completed in September, the Hyatt Regency San Francisco’s multimillion-dollar renovation of its 821 guestrooms features a contemporary design influenced by the waterfront location. “Urban Modernism Enriched by a Diverse Cultural Landscape was the core concept behind the transformation,” says Magdalena Laska, associate | interior designer, Looney & Associates.

Magazine 62

Magazine 62

Lodging Magazine

JANUARY 4, 2023

COPPER MOUNTAIN, Colorado—ERES Companies (ERES) announced the completed sale of the Element 29 Hotel in Copper Mountain, Colorado. Built in 2021, the Element 29 Hotel offers 127 guestrooms and is the first hotel developed at the base of Copper Mountain. “This is truly a unique offering, as it is the only hotel in the Copper Mountain submarket. Copper is a world-class ski mountain that continues its transition into an amazing year-round resort.

Magazine 63

Magazine 63

Boutique Hotelier

JANUARY 4, 2023

Lending to the hospitality sector reached almost £100m last year, The Cumberland Building Society has reported. The company announced that its new lending tripled throughout 2022, increasing by 277%, delivering £99.62m compared to £26.4m delivered in 2021. Coinciding with the increase in new lending, The Cumberland’s average loan advance increased also, rising from £375,000 to £900,000, reflecting the size and quality of businesses seeking funding from the society.

Catering 62

Catering 62

Lodging Magazine

JANUARY 4, 2023

HEI Hotels & Resorts recently assumed management of the 312-room Austin Southpark Hotel. Owned by L+R Hotels, Hotel Southpark is located in the heart of South Austin, Texas, providing access to the city’s tech corridor. “We are pleased to have HEI engaged as manager of this great asset and look forward to the next chapter for this hotel,” said Neil Kirk, COO of L+R Hotels.

Magazine 63

Magazine 63

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Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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EATER

JANUARY 4, 2023

The three-Michelin-starred restaurant Hélène Darroze serves a Wellington with grouse At Hélène Darroze’s eponymous restaurant in London, the chef pays homage to the local cuisine by serving a Wellington, putting her own twist on the dish by wrapping grouse, rather than beef, in flaky pastry. “Even if you are British, or if you are from somewhere else, it is always reassuring to see something that is a classic of the local cuisine,” says Darroze.

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Lodging Magazine

JANUARY 4, 2023

CHARLESTON, South Carolina—Charlestowne Hotels is prepared for portfolio-wide growth in 2023 after introducing additional leadership positions to its corporate office. As part of a phased realignment plan, including a concentration on asset development and a heightened focus on human resources and company culture, Charlestowne redefined its corporate structure to create more opportunities for upward growth within the company.

Magazine 63

Magazine 63

PhocusWire

JANUARY 4, 2023

The BookSmart24 app equips travelers with the information they need to select the most eco-friendly itinerary.

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Book Information 80

Hotel Business

JANUARY 4, 2023

Accor has appointed Omer Acar as Raffles & Orient Express CEO. His appointment will be effective March 1. Acar will be based in New York. He will be reporting directly to Sébastien Bazin on the Luxury & Lifestyle Executive Committee and will work closely alongside the other brand CEOs of the division. To enhance the group’s reach and recognition in the U.S., Acar will also assume responsibility for representing Accor in the North American market.

Marketing 59

Marketing 59

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As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.