Modern Restaurant Management
DECEMBER 16, 2022
During the pandemic, quick-service restaurants (QSRs) were forced to innovate if they wanted to succeed. That meant streamlining their operations – and consumers quickly got on board. Contactless payments started as a safety precaution for many quick-service restaurants (QSRs) – allowing them to offer a curbside service that kept patrons out of the dining room.
Boutique Hotel News
DECEMBER 16, 2022
Germany: The AquaDom, home to 1,500 tropical fish located in the Radisson Collection Hotel, Berlin, has burst flooding the property. More than 100 fire fighters were called to the incident this morning, which injured two people according to the BBC. Guests staying at the hotel have been relocated. At the time of writing, it remains unclear what caused the tank to break.
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MEWS
DECEMBER 16, 2022
Albert Arranz was asked to join Mews three times before he took the plunge. A Barcelona native, he worked as General Manager at Golden Tulip in his home city and was reticent to switch to the other side of hospitality.
Boutique Hotel News
DECEMBER 16, 2022
UK: GuestHouse Hotels will open a third property in Margate in June 2023, which will join locations in York and Bath. No.42 Margate will offer 21 bedrooms, a restaurant, rooftop bar, a beachfront cafe, lounge space and a spa. Interiors are being led by the in-house design team at GuestHouse. It is housed in the former Sands Hotel, which was originally constructed in 1888 and known at the time as The Terrace Hotel.
Speaker: James Kahler, COO of Full Course
Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.
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7 Shifts
DECEMBER 16, 2022
At the center of every great restaurant is a great team. And a great team can only thrive under outstanding leadership. For gusto!, their leadership sees team management as their greatest responsibility. With that team, they've built a brand of 11 locations serving fresh, fast, and healthy food to the Atlanta metro area. They have been featured in QSR magazine's “ 40/40 List of America's Hottest Startup Fast Casuals" for 2020 and made Atlanta Business Chronicle's “Fastest Growing Companies” in 2
Hospitality Management Today brings together the best content for hospitality management professionals from the widest variety of industry thought leaders.
Hotel Business
DECEMBER 16, 2022
Aimbridge Hospitality has added two destination resorts and a large-scale hotel to its Full-Service Division. The properties, owned by a group led by Florida philanthropist Dr. Kiran Patel, bring 1,269 keys under Aimbridge management. “Welcoming these three exceptional destination properties to the growing footprint of the Aimbridge Full-Service Division is reflective of how our operating divisions have resonated with the industry and delivers results for our owners,” said Rob Smith, divisional
Hotel Owner
DECEMBER 16, 2022
Penta Hotels has appointed Scottish hotelier Christopher Angus to take the lead as general manager at Pentahotel Inverness. Angus brings with him many years’ experience in hotel and restaurant management and operations throughout Scotland, working both for international brands and boutique establishments. Most recently, he was deputy general manager at The Scotsman Hotel, and prior to that, deputy general manager at Hotel Indigo, Edinburgh.
Hotel Business
DECEMBER 16, 2022
The American Hotel & Lodging Association (AHLA), the American Hotel & Lodging Foundation and The BHN Group have revealed that Geoff Ballotti , president/CEO, Wyndham Hotels & Resorts, will be awarded the Arne Sorenson Social Impact Leadership Award. Ballotti will be recognized during the AHLA Foundation’s fundraising gala, Night of a Thousand Stars, on Jan. 22, as well as during the 22nd annual Americas Lodging Investment Summit (ALIS) on Jan. 24.
Hotel Owner
DECEMBER 16, 2022
A six-bedroom Victorian guest house in Bowness-on-Windermere has been sold on lease to new owners from an asking price of £165,000. The Bay House is an established guest house located in the heart of the Lake District, positioned opposite Lake Windermere and The Royal Windermere Yacht Club. The property was constructed of traditional Lakeland stone in the 1860s and was historically known as Crown Villas but today trades as Bay House, the six-bedroom bed and breakfast with self-contained owners’
Speaker: Lauren Barash, Vice President, Brand Marketing
In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program
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Lodging Magazine
DECEMBER 16, 2022
Adam Robinson co-founded Hireology in 2012 to centralize hiring via a platform that allows businesses with multiple locations to attract, hire, and manage their best teams. With more than 20 years of experience, Robinson is a noted recruiting industry expert and speaker. He is the author of The Best Team Wins: Build Your Business Through Predictive Hiring, host of The Best Team Wins podcast, and a columnist for Inc.
Hotel Owner
DECEMBER 16, 2022
The travel industry has experienced unprecedented disruption as a result of Covid-19. In 2020 alone, the travel and tourism sector lost $4.5tn (£3.6tn) and 62 million jobs globally. As restrictions gradually lifted and borders opened, a spike in demand for travel is inevitable. Although this may seem like a positive step toward economic and social recovery, the travel industry is struggling behind closed doors.
EATER
DECEMBER 16, 2022
Waikīki Beach. | Bob Pool/Shutterstock. Japanese chains for sushi and tonkatsu, Hawaiian grown coffee, Tommy Bahama’s coconut shrimp (yes, really), and more of Waikiki’s best food Despite the fact Waikīkī is home to Oahu’s most famous beach — two miles of white sand where there’s never a bad view of Diamond Head or the sunset over the warm, clear blue water — it’s tempting to leave the area to the tourists.
Hotel Owner
DECEMBER 16, 2022
The majority owner of The Resident hotel group, Mactaggart Family and Partners, has refinanced with NatWest in order to focus on expansion through further development projects and acquisitions. . According to the company, there is increasing opportunity in the market for growth through management contracts. . The five-year loan agreement saw MF&P refinance their freehold owned, operational assets in Covent Garden, Kensington, Liverpool and Soho with a £55m debt facility.
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Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali
EHL Insights
DECEMBER 16, 2022
Going beyond the concept of 'sustainable tourism' which focuses on neutralizing tourism's negative impact on the planet, 'regenerative tourism' is based on adding a positive impact to the local community and environment. Its successful implementation requires a shift in mindset about what going on holiday really means in today's changing society.
EATER
DECEMBER 16, 2022
Marylu Herrera/Eater. Goodbye to CBD gummies, and hello to mushroom everything This year, one could hardly throw a canister of organic reishi capsules without hitting a bottle of vitamins or fizzy canned beverage touting the health benefits of mushrooms. To be clear, I’m mostly not talking about psilocybin, the “magic” mushroom known for sending people on trippy journeys into their psyche, though it was a big year for that too.
Fast Casual
DECEMBER 16, 2022
Many restaurants today rely on the steady influx of takeout orders, especially in the limited order and fast casual sectors. So, Investing in a digital guest experience ordering platform is key to short and long-term success, but these platforms and apps need three core traits to be successful: integrated, automated, and customizable.
EATER
DECEMBER 16, 2022
Signs from Starbucks Workers’ last strike. | Photo by Lane Turner/The Boston Globe via Getty Images. The “Double Down Strike” will last three days, and affect 100 stores The year of the strike is ending with a bang. Starbucks Workers United has announced that workers at over 100 stores in the U.S. are embarking on a three-day strike starting today and ending December 18.
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As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.
PhocusWire
DECEMBER 16, 2022
In conversation at The Phocuswright Conference, Hopper CEO Fred Lalonde explains how the company's social commerce efforts are the key to its future growth.
Lodging Magazine
DECEMBER 16, 2022
HENDERSONVILLE, Tennessee—U.S. hotel performance came in higher than the previous week and showed improved comparisons to 2019, according to STR’s latest data for the week of December 4-10, 2022. U.S. Hotel Performance December 4-10, 2022 Percentage change from comparable week in 2019: Occupancy: 59.6% (-1.2%) ADR: $144.79 (+15.4%) RevPAR: $86.29 (+14.0%) Occupancy for the week of December 4-10, 2022, came in at 59.6 percent—down 1.2 percent from the comparable week in 2019, while average
PhocusWire
DECEMBER 16, 2022
When it launches in the first quarter of 2023, the Kodo platform will allow companies to easily share data with one another, track mutual performance and set common goals.
Lodging Magazine
DECEMBER 16, 2022
NEW YORK — Preferred Hotels & Resorts will welcome 11 new luxury openings globally in 2023, including two additions to its Legend Collection, a portfolio of destination properties featuring ultra-luxurious accommodations and intuitive personal service. Highlights from the new cohort span trending destinations and all-new markets for the Preferred Hotels & Resorts brand.
Speaker: Jay Black, Senior Account Executive
Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an
PhocusWire
DECEMBER 16, 2022
TravelX chief officer of travel supply, Erika Moore, explains the company’s value proposition and why it is using blockchain as the foundation of its solution.
Guides: Lodging Magazine
DECEMBER 16, 2022
Falls Church, Va. – Marriott International, Inc. announced the completion of an $11 million revitalization of its 395-room Falls Church Marriott Fairview Park. This renovation enriches the guest experience and further establishes the hotel as a leader in the Northern Virginia market. This includes a newly renovated lobby, a modernized fitness center, two new junior ballrooms, 27,000 square feet of meeting space, and a new restaurant and cocktail lounge, Tandem.
Hotel Business
DECEMBER 16, 2022
U.S. hotel performance came in higher than the previous week and showed improved comparisons to 2019, according to STR‘s latest data through Dec. 10. December 4-10 (percentage change from comparable week in 2019): Occupancy: 59.6% (-1.2%). ADR: $144.79 (+15.4%). RevPAR: $86.29 (+14.0%). Among the top 25 markets, Tampa reported the highest occupancy increase over 2019 (+10.2% to 80.1%).
PhocusWire
DECEMBER 16, 2022
The Spain-based startup offers digital solutions for car sharing and micromobility.
Speaker: Lauren Fernandez - CEO & Founder, Full Course
Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i
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