eHotelier
FEBRUARY 28, 2023
While the potential for emergencies to arise may be outside of your hotel’s control, your ability to respond is not. By placing focus on planning for emergencies, your hotel is likely to be able to recover from them more positively.
Modern Restaurant Management
FEBRUARY 28, 2023
Today, restaurants’ staggering turnover rates are 70 percent higher than all other sectors. What can restaurant owners and managers do to better engage workers and increase retention in the long run? The current state of employee retention rates can feel dire for restaurant owners, especially after the Covid pandemic. McKinsey research analysts claim that the retail and hospitality employment sector – a segment that includes restaurant employees – is up against “a more se
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eHotelier
FEBRUARY 28, 2023
Learn from a leading expert in hospitality, Adam Mogelonsky, about the latest trends in wine and how to make money from it. Tune into this podcast episode for valuable insight on turning wine sales into profit!
EATER
FEBRUARY 28, 2023
Photos: Teranga, Dept of Culture, Nok by Alara | Illustration: Eater Chefs are spotlighting their culinary heritage on tasting menus, at buzzy pop-ups, and at new restaurants across the country At Dept of Culture, a soft white cheese called wara comes plated with stew — blended and cooked tomatoes, bell peppers, and onions, spiced like many Nigerians prefer it.
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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.
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eHotelier
FEBRUARY 28, 2023
Marriott International today announced it has signed an agreement with Grimit S.r.l. to bring The Ritz-Carlton brand to Italy, signaling a commitment to strengthening its portfolio of properties across the company’s luxury brands in Italy. Through a significant conversion of the former Hotel Grande Bretagne in Bellagio, the brand will bring its legendary service and elegant aesthetic to Lake Como, one of Italy’s most coveted destinations.
Hospitality Management Today brings together the best content for hospitality management professionals from the widest variety of industry thought leaders.
eHotelier
FEBRUARY 28, 2023
Accor, a global hotel leader and the region’s largest international hotel operator, continues to reinforce its leadership position with the announcement of a new flagship destination for its newest luxury brand, Emblems Collection in Phu Quoc. This marks the brand’s debut in the Vietnam market.
Lodging Magazine
FEBRUARY 28, 2023
SAN JUAN, Puerto Rico—La Concha Resort is set to become the latest addition to Marriott International’s Autograph Collection, as announced by Fahad Ghaffar, partner at Paulson Puerto Rico, the company that owns and operates the hotel. “La Concha Resort has had a long-standing relationship with Marriott, previously forming part of its Renaissance Hotels group for 15 years.
eHotelier
FEBRUARY 28, 2023
Onyx CenterSource, a leading global provider of B2B payments and business intelligence to the hospitality industry, today announced the appointment of Daniele di Bella as vice president & head of global sales, responsible for accelerating revenue, developing new sectors and contributing to marketing and business strategies.
SAS
FEBRUARY 28, 2023
As the world moves toward a low-carbon future, the power and utilities industry faces significant financial and reputational risks due to the potential stranding of resources and assets. This transition to carbon-free energy sources could render carbon-intensive assets – such as coal- and gas-fired power plants, coal mines and hydrocarbon [.
Speaker: James Kahler, COO of Full Course
Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.
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eHotelier
FEBRUARY 28, 2023
The Ritz-Carlton, Tysons Corner is proud to announce the recent appointment of Olivier Lau to the role of General Manager. With nearly two decades of hospitality experience, Olivier brings a plethora of knowledge to his new title, where he will continue to establish the hotel as a luxury destination in picturesque Northern Virginia. In this role, he will also have oversight for The Ritz-Carlton, Georgetown, Washington D.C., with their shared Guidance Team members supporting both locations.
SiteMinder
FEBRUARY 28, 2023
Many parts of the world are excited about the prospect of travellers from mainland China returning to their shores but, while your hotel can certainly benefit from the opportunity, there are no simple answers when it comes to planning and preparing for this. With major destinations still maintaining restrictions, travel staffing and resource challenges, and changing traveller behaviour, there are many logistical and strategic factors for hoteliers to consider.
eHotelier
FEBRUARY 28, 2023
The reopening of Japan’s international border several months ago, along with the National Travel Support campaign, have helped boost Tokyo’s hotel average daily rate (ADR) beyond pre-pandemic comparables for two straight months, according to STR.
Hotel Owner
FEBRUARY 28, 2023
Dalata Group has reported that revenues from hotel operations hit a record €515.7m (£426.4m) in FY22, up by 20% against 2019, while adjusted EBITDA reached €183.4m (£151.6m) for the year ended 31 December 2022. The group’s RevPAR has increased by 14% on pre-pandemic like-for-like, while in the final quarter of 2022 RevPAR rose by 21% on the same period in 2019.
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Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.
eHotelier
FEBRUARY 28, 2023
As nearly 80% of hotels experience staffing shortages, hoteliers are offering potential hires a host of incentives to fill vacancies, according to a new survey of hoteliers conducted by the American Hotel & Lodging Association (AHLA).
Hotel Owner
FEBRUARY 28, 2023
Hotels in the UK are starting to feel the effect of rising energy costs after benefitting from a lag in rising energy prices, according to the RSM Hotels Tracker. The data from the tracker shows that utility costs per available room were 51% higher in January than the same period in 2022, and more than double costs in 2020. However, despite UK hotels following the seasonal trend in the sector and experiencing their usual “January drop off” in occupancy rates, room rates, revenues and gross opera
Lodging Magazine
FEBRUARY 28, 2023
citizenM opened its second property in Miami, following its Miami Brickell opening in July 2022. The 351-room hotel is located in the Miami Worldcenter development, a $4 billion mixed-use destination in Downtown Miami with a collection of shops, entertainment spaces, and dining spots. citizenM Miami Worldcenter’s opening marks the brand’s 30th hotel across the globe and within its portfolio.
Hotel Owner
FEBRUARY 28, 2023
Prime minister Rishi Sunak has agreed a deal with the head of the European Commission, Ursula von der Leyen, for new post-Brexit trade arrangements for Northern Ireland. The Windsor Framework replaces the old Northern Ireland Protocol, and aims to deliver free-flowing trade in goods between Great Britain and Northern Ireland by removing any sense of the border in the Irish Sea for goods staying within the UK.
Speaker: Lauren Barash, Vice President, Brand Marketing
In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program
Eat Restaurant Management
FEBRUARY 28, 2023
After months of meticulous planning and countless hours of hard work, your restaurant is finally ready to open. The quickest way to now solidify your presence in the community is by holding a restaurant grand opening event.
Hotel Owner
FEBRUARY 28, 2023
Hotel operator Splendid Hospitality has invested in a “substantial” 100-year lease extension of its hotel in Bloomsbury from The Bedford Estates for £22m. The deal will allow Splendid Hospitality to deliver a “significant” capital investment into a landmark hotel building and enhance its hotel offering in Central London. The Bedford Estates is the largest property owner in Bloomsbury.
Hotel Business
FEBRUARY 28, 2023
Unique Vacations Inc. (UVI), an affiliate of the worldwide representative of Sandals Resorts and Beaches Resorts , has named Tony Cortizas as chief marketing officer (CMO). Cortizas brings more than three decades of creative storytelling and strategic brand-building expertise for global hospitality names, according to the company. He will report to CEO Jeff Clarke. “Tony’s body of award-winning work demonstrates his proven ability to engage audiences over time and across channels wit
Hotel Owner
FEBRUARY 28, 2023
Norton Park Hotel Spa and Manor House has completed the refurbishment of its 16th Century property. Located just outside of the historic cathedral city of Winchester, an “extensive” refurbishment has taken place across the 152-bedroom, with the hotel guest rooms and communal areas refreshed and modernised. The communal areas include an orangery, lounge and walled garden.
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Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali
Fast Casual
FEBRUARY 28, 2023
Andrew Kim, president and CEO of WaBa Grill, discusses how growing from 52 units to 174 in three years forced him to pivot away from a company-run strategy and focus primarily on franchisee support.
Hotel Owner
FEBRUARY 28, 2023
Achieving differentiation in the hotel industry is a key element for offering guests a memorable and quality experience. Diversification strategies in business are nothing new, but the mass acceleration and adoption of innovation that we’ve seen take place over the past two years is evident. Over the last couple of years, the hotel industry has come under increasing pressure to adapt and modify their offering to match the changing needs of their guests, notably following the pandemic.
PhocusWire
FEBRUARY 28, 2023
JetBlue customers can use the platform to estimate the CO2 emissions of their flights and then contribute to a fund to cover the difference in cost between SAF and conventional jet fuel.
Hotel Owner
FEBRUARY 28, 2023
Hilton London Bankside has been awarded ‘Hotel of the Year’ at the 2023 Splendid Hospitality Awards, which took place on Monday (27 February). This award is the latest addition to the number of prizes the hotel has already won in the past: for two years in a row Hilton London Bankside was named the best UK’s Luxury City Hotel as well as winning the ‘Hotel of the Year’ at the Cateys 2020.
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As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.
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