Mon.Feb 27, 2023

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When digital doesn’t deliver: the Do’s and Don’ts rule book for hotels

eHotelier

Automation and digital transformation can no longer be viewed as future buzzwords as change is already happening in new and established hotels across the world.

Book 264
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Expanding Your Business? Seven Tips to Improve Cash Flow to Fund a New Location

Modern Restaurant Management

Restaurant365’s State of the Industry Customer Survey shows that 60 percent of surveyed customers plan to expand their businesses in 2023 despite expected increased labor and food costs. Whether a restaurant wants to expand on its first location’s success or try a new type of venue entirely, opening a second location is a big decision. While most restaurant operators will seek outside funding to get the second location running, it still takes time for a unit to become profitable once

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OTAs vs Hotel direct bookings | Which is better?

MEWS

Hotel distribution is a hot topic, which is why it’s important to understand the difference between a hotel direct booking vs OTA booking and which is better for hotels. While OTAs have large advertising budgets, which can increase your hotel’s visibility, this also comes at a cost, namely in the form of commissions. Direct bookings, however, are the most cost-efficient and valuable bookings for a hotel.

Book 130
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Inside Solotel’s mini wine bar Lil Sis in Chippendale

Hospitality Magazine

Solotel has opened Lil Sis, a mini-wine bar and shop found next door to the recently reopened Abercrombie Hotel. The venue features laid-back dining options, such as Heinz Spaghetti jaffles, and a wide range of charcuterie and cheese, alongside a wine shop on the ground floor. There’s little doubt, however, that it’s the wine menu that’s the star attraction here – carefully curated by hospitality veteran and Head Sommelier, Zoe Brunton.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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Lotte Hotel Seattle appoints Ian Ring, Director of Sales and Marketing

eHotelier

Lotte Hotel Seattle, the luxury hotel prominently situated in the business district of downtown Seattle, is pleased to announce the appointment of Ian Ring as Director of Sales & Marketing. As one of the newest additions to the dynamic team, Ring will support the hotel’s mission of delivering unparalleled guest experiences. In this role, Ring will also lead the business development and execution of the hotel’s sales initiatives.

Marketing 130

More Trending

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Radisson Resort and Spa Hua Hin opens its doors on Thailand’s gulf coast

eHotelier

Radisson Hotel Group is delighted to announce the opening of Radisson Resort & Spa Hua Hin, a beachside retreat that invites travellers to discover the many wonders of Hua Hin. This charming town on Thailand’s gulf coast, which was once the summer retreat of the Thai royal family, has now emerged as a leading leisure destination blessed with a wealth of natural wonders and world-class attractions.

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Sydney’s Re- announces Memphis Slim’s takeover

Hospitality Magazine

The no-waste bar is heading to Adelaide for two days to serve up a range of sustainable cocktails and host a sustainability seminar. The collaboration stems from a partnership between Bacardi-Martini and the two bars, to highlight sustainable practices in the industry. It all kicks off on 7 March, with Re’s Matt Dale and Sam C s hosting a “How to Build a Rubbish Bar” seminar to show venues how to approach and utilise waste in their work.

Magazine 130
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IHG continues its expansion in Phuket with two Holiday Inn Resort conversions

eHotelier

IHG Hotels & Resorts, one of the world’s leading hotel companies, announces the growth of the Holiday Inn brand in Thailand, following a franchise agreement with Destination Group a hospitality and restaurant leader in Thailand to rebrand two resorts in Phuket.

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Sean Connolly’s Shush Burger comes to Melbourne

Hospitality Magazine

The burger bar will be located inside the Courtyard By Marriott and is set to open in March. It’ll be a New York-style, speakeasy venue, with a secret entrance and an unpretentious burger offering with both pescatarian and vegan options. Highlights from the menu include The Standard burger with a smashed beef patty, the Buttermilk Fired Chicken burger with house slaw, the crumbed hake burger with smashed avo and the “Love Bud” plant-based patty burger.

Magazine 130
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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Gordon Maybury appointed as Director of Culinary at The Seagate Hotel and Spa

eHotelier

Leading property-wide culinarian efforts is Chef Gordon Maybury, Director of Culinary, who most recently held the same title at the award-winning JW Marriott Miami Turnberry Resort & Club in Aventura, Florida, where he oversaw the culinary program for the Turnberry Members Club, Tidal Cove Waterpark, and the JW Marriott Turnberry Resort.

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Du Fermier’s Annie Smithers in profile

Hospitality Magazine

Sourcing local produce and creating seasonal menus is the norm for restaurants. Considerate practices have changed the culinary landscape for the better, prompting chefs to form stronger bonds with producers and even start growing their own ingredients. Annie Smithers has long been an advocate for the paddock-to-plate ethos, which is a key pillar at her French farmhouse and restaurant Du Fermier.

Training 130
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UNWTO looks to “Re-write tourism history” at official re-opening of China

eHotelier

Leading a high-level delegation to the city of Hangzhou to join in the official re-opening, UNWTO Secretary-General Zurab Pololikashvili, warmly welcomed the lifting of travel restrictions as a major boost to economic growth and social opportunity both in Asia and the Pacific and globally. According to UNWTO data, the pandemic cost destinations worldwide a combined US$270 billion in Chinese outbound tourist spending in 2020 and 2021 alone.

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Lodging Econometrics Releases Q4 and Year-End 2022 Global Construction Pipeline Trend Report

Lodging Magazine

PORTSMOUTH, New Hampshire—Lodging Econometrics (LE) has released its Q4 and year-end 2022 Global Construction Pipeline Trend Report. At the close of 2022, LE analysts stated that the total global construction pipeline stood at 14,267 projects, a 4 percent increase year-over-year (YOY), with 2,298,846 rooms. The global pipeline has remained relatively flat for three consecutive years, following the onset of the COVID-19 pandemic after reaching peak project and room counts in Q4 2019.

Magazine 111
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No-Code Technology: The Key to Unlock the Future of Your Business

Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

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Projects in the early planning stage of the global hotel construction pipeline reach record high counts

eHotelier

Lodging Econometrics (LE) has released its Q4 year-end Global Construction Pipeline Trend Report. At the close of 2022, LE analysts state that the total global construction pipeline stands at 14,267 projects, a 4% increase year-over-year (YOY), with 2,298,846 rooms. The global pipeline has remained relatively flat for three consecutive years, following the onset of the COVID-19 pandemic, after reaching peak project and room counts in Q4 2019.

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Embassy Suites by Hilton Virginia Beach Oceanfront Resort Opens

Lodging Magazine

VIRGINIA BEACH, Virginia—Embassy Suites by Hilton Virginia Beach Oceanfront Resort hotel has officially opened, located on Atlantic Avenue and minutes away from Virginia Beach’s culinary scene, history, arts and entertainment, and attractions. The hotel is owned by Gold Key|PHR and the Cavalier Resort Virginia Beach. The hotel is the newest addition to the collection of Embassy Suites properties in the country with the “Resort” designation from Hilton.

Magazine 111
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Bookboost releases Guest journey Guide

eHotelier

Discover the importance of having a guest journey, how it looks, and how you can personalise it according to the trends that guide the behaviours of the 2023 guests.

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Marriott announces exec hires in leadership shake-up

Hotel Owner

Marriott International has announced four executive appointments of Drew Pinto, Peggy Fang Roe, Tina Edmundson, Yibing Mao, and Leeny Oberg in a bid to “tap its talented leadership bench and accelerate the company’s growth”. Pinto has been with Marriott for almost 20 years and has been promoted to the role of executive vice president and chief revenue and technology officer.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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Tempo by Hilton Nashville Downtown tops out

Hotel Business

HRI Hospitality , based in New Orleans, has topped out its new hotel project, Tempo by Hilton Nashville Downtown. The 16-story, 306-room hotel is scheduled to open in spring 2024 adjacent to Nashville Yards downtown. An official topping out ceremony was held late last week at the construction site of the new hotel. “This topping out represents a significant milestone for the construction of this property and the city of Nashville,” said Michael Coolidge, chief investment and development officer,

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UKH Scotland calls for pause and review of deposit return scheme

Hotel Owner

UKHospitality Scotland is calling for the immediate pause and review of the deposit return scheme, citing that it is “marred” by insufficient preparation. The news comes as Scotland is now in the middle of a leadership contest to find a replacement for Nicola Sturgeon, as UKH urges all candidates to commit to an immediate halt and review of the scheme.

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Hotels with hot tub in room: 15 places where you can make a splash

Boutique Hotelier

Would you be surprised to know that ‘hotels with hot tub in room’ is one of the most popular Google searches for hotel guests? Well, probably not, considering you have found yourself on this page. SKIP TO THE RELEVANT SECTION UK hotels with hot tub in room Hotels with hot tub in room FAQs There was once a time when a trip away to a fancy hotel for the weekend was considered the ultimate in romance , perhaps with a spa treatment and three-course meal included.

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IHG adds nine new hotels to UK portfolio

Hotel Owner

IHG Hotels and Resorts has strengthened its portfolio in the UK and Ireland with the addition of nine new hotels. The properties span five of IHG’s brands across its four collections: Luxury and Lifestyle Collection brand, Hotel Indigo; Premium Collection brand, Voco hotels; Essentials Collection brands Holiday Inn and Holiday Inn Express; and Staybridge Suites, in its Suites Collection.

Marketing 104
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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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Expedia, Microsoft and travel experts on opportunities with ChatGPT

PhocusWire

Listen to PhocusWire's first LinkedIn Audio event, with executives from Expedia and Microsoft and Kayak co-founder Paul English discussing the potential use of ChatGPT in travel.

Events 99
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Inn Collection Group to create almost 1000 jobs

Hotel Owner

The Inn Collection Group has announced that it will create nearly 1000 jobs as a result of reopening 12 of its sites. The company already employs 900 people across its network and the hiring staff to work at the 12 reopened sites will take its headcount to nearly 2000. As landmark sites in the Lake District and North Yorkshire gear up for a spring reopening, applications are currently being invited for a wide range of roles including general and assistant managers, head chefs and front of house

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How UNC Wilmington data science students are using SAS to drive business results for Lightcast

SAS

Students in the master's program in data science at the University of North Carolina Wilmington (UNCW) drove real-world results using SAS® Viya® for the labor market analytics company Lightcast. The project gave students practical analytical tools to solve a business challenge – invaluable career preparation. At the same time, Lightcast gained business insights [.

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The Key to Interviewing Success

Service that Sells

Every applicant who sits across from you in an interview has potential. If you didn’t think that was true, you wouldn’t have invited them in to talk, right? Think of interviewing as opening gifts. Some may be impressively wrapped, but without much inside. Others might seem simple and ordinary on the outside, but have a wealth of offerings inside. Your job as a restaurant manager – and an interviewer – is to discover the potential of each applicant.

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.