Tue.Mar 07, 2023

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How to increase direct bookings through personalization with Juanjo Rodriguez

eHotelier

In this episode, we discuss how to use personalisation on your website to increase direct booking conversion. My guest is Juanjo Rodriguez, founder and CEO of technology company The Hotels Network.

Book 289
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SEO for Bars and Restaurants

Modern Restaurant Management

If you run a bar or restaurant, you already know how important it is to have an online presence. But having a website or social media page isn't enough anymore. In today's competitive market, you must ensure your business can be easily found online. That's where SEO (Search Engine Optimization) comes in. Here are ten reasons why your bar and restaurant needs SEO: Boost Your Online Visibility Put your business on the map with SEO!

Events 193
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The importance of quality in the hotel and restaurant experience

eHotelier

Quality is not just about the food on the plate - it's about the entire experience. Here's how to plan and cost menus to ensure that your guests leave satisfied and impressed.

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What is good hospitality, and how can it be improved? | Mews

MEWS

Hoteliers are always seeking to provide the best experience possible, which is why the question “ what is good hospitality ” is so important. Knowing what it means to provide a top experience can help you shape everything you do when it comes to the guest experience from pre-arrival, to arrival, to in-stay and post-stay.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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Accor Pacific announces senior leadership appointments

eHotelier

ACCOR, the largest hotel operator in Australia and New Zealand, is pleased to announce new appointments to its executive team which will extend Accor’s expertise and leadership across Australia, New Zealand, French Polynesia and Fiji.

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More Trending

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Panama’s Hotel La Compañía appoints new Director of Sales and Marketing

eHotelier

Hotel La Compañía, the first hotel in Central America to be part of Hyatt’s Unbound Collection, is thrilled to welcome Anya Buitrago as Director of Sales & Marketing. The hotel, which was originally built as a Jesuit convent in 1688, opened last April to offer guests the ideal location for an authentic, cultural vacation experience.

Marketing 130
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No Looking Back

Lodging Magazine

What initially inspired you to get into the hospitality business? I studied Human Development at Cornell but got interested in the Hotel School and changed my major when I recognized the career opportunity. I started with restaurants at Disney, then switched to hotels after my MBA for an exciting role at Hilton International to create the industry’s first marketing information systems and research function.

Magazine 116
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The Fullerton Ocean Park Hotel Hong Kong launches Hong Kong sevens offers

eHotelier

To celebrate the return of the Hong Kong Sevens Tournament at the Hong Kong Stadium from 31 March to 2 April 2023, The Fullerton Ocean Park Hotel Hong Kong joins hands with the Hong Kong Rugby Union for the first time to launch limited-time room packages and dining offers for rugby fans to indulge in one of the city’s biggest and world-class sports events.

Events 130
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UKHospitality calls on Ofgem for urgent support

Hotel Owner

Trade body UKHospitality has recently called on gas and electricity regulator Ofgem to intervene in the non-domestic energy market as businesses struggle with costs and a looming reduction in government support. In a letter addressed to Grant Shapps, the Secretary of State for Energy Security and Net Zero, UKHospitality has reinstated the pressing need for Ofgem to take suppliers to task for their “unscrupulous behaviour” towards hospitality.

Pricing 110
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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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The Ritz-Carlton, Fukuoka to open its doors on June 21, 2023

eHotelier

The Ritz-Carlton, Fukuoka will open its doors on June 21, 2023, welcoming guests to the prefectural capital of Fukuoka on the island of Kyushu in southern Japan with the Ritz-Carlton legacy of fine hospitality and sophisticated design. Situated within the main tower of the Fukuoka Daimyo Garden City complex in the tech hub of Tenjin, the 167-room luxury hotel is the first by Marriott International to open in the Kyushu region, whose capital is a major gateway between Japan and other countries of

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Inn Collection Group acquires The Links Hotel in Northumberland

Hotel Owner

The Inn Collection Group has acquired The Links Hotel in Seahouses, Northumberland, for an undisclosed amount. The property is located on the main road in Seahouses, a fishing village on a stretch of coastline between Bamburgh and Alnmouth. The Links Hotel comprises a bar, restaurant, and 10 en-suite bedrooms, as well as a car park and a decked terrace.

Marketing 105
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Hyatt’s growth across Europe, the Middle East and Africa bolsters position as a global leader in luxury

eHotelier

Hyatt Hotels Corporation today shared that 45 percent of the properties that joined Hyatt’s system in 2022 were based in EAME markets and the region’s contribution to the Hyatt growth journey continues into 2023 through a strong pipeline with ten percent of Hyatt’s 117,000 rooms record pipeline, as of fourth-quarter earnings, expected to join the portfolio in EAME markets.

Marketing 130
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Voco hotels celebrates 100 properties signed and opened globally

Hotel Owner

IHG has revealed its Voco brand has just celebrated the signing of its 100th hotel and is now the fastest-growing brand within IHG Hotels and Resorts’ Premium collection with properties in 18 countries and new-to-market hotels opening in Japan, Kenya, Spain and India. With 46 open hotels and 55 hotels in the pipeline, it said Voco continues to be a “key driver” of IHG’s overall growth in the conversion space.

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No-Code Technology: The Key to Unlock the Future of Your Business

Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

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Meyer Jabara Hotels outperforming businesses inside and outside hospitality

eHotelier

Big news was revealed during the Meyer Jabara Hotels Leadership Conference last month. President Justin Jabara reported to representatives of the company’s 31 owned and managed hotels that the company is coming off a record-setting year.

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Euan MacGlashan: ‘There’s not a lot of glamour in luxury hotels’

Hotel Owner

When you think of a CEO, what’s the first thing that you picture in your mind? A collage of Rolexes, yachts and tailored suits probably. I was therefore pleasantly surprised when I made Euan MacGlashan’s acquaintance over Teams, who wore a simple polo shirt. A self-professed fan of David Attenborough, one of the things he strives to do in his own work at Valor is leave a legacy for future generations, or at the very least, do his very best to not screw up the environment any further.

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Erie based start up gearing for full Caribbean launch

eHotelier

Away Together provides a mobile application centred around providing travellers with increased communication with other guests, the accommodations, and the greater community.

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Armathwaite Hall Hotel and Spa unveils sustainability plans

Hotel Owner

Armathwaite Hall Hotel and Spa has announced its plans for the conservation and sustainability of its property in 2023. The hotel already manages a 400 acre area of land and in 2023 plans to continue planting trees and protecting the 15,000 trees already planted in the area over the last 15 years. The trees have enough space in between for the rough pasture and wildflowers to thrive and rewild, helping the animal population of the area and supporting the absorption of CO2 out of the atmosphere.

Workshop 105
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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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Two leading hospitality tech solutions join forces

eHotelier

DerbySoft and The Hotels Network launch partnership during ITB Berlin to boost hotel direct channel performance.

Book 130
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Doubletree by Hilton Glasgow Westwood appoints new GM

Hotel Owner

Siann Reid has been appointed as the general manager of the Doubletree by Hilton Glasgow Westerwood Spa and Golf Resort. With extensive knowledge in food and beverage and leisure management, Reid’s career history spans over 13 years within the hospitality industry, having worked for Macdonald Hotels and Resorts for the past five years. This most recently included her role as general manager at Cardrona Hotel, Golf and Spa where she was responsible for the 99-bedroom property with 700+ member le

Events 104
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IHG’s voco hotels Reaches 100 Properties Signed or Opened

Lodging Magazine

Launched in 2018, IHG Hotels & Resorts’ voco hotels has 46 open properties and 55 in its pipeline within 18 countries including Japan, Kenya, Spain, and India. As the brand continues to be a driver of IHG’s growth strategy in the conversion space, voco hotels’ expansion reflects the IHG enterprise platform. With a design and operational framework conducive to conversion, the brand allows owners to carry through their own vision for each property with connections […] T

Magazine 105
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Cameron House Hotel appoints new director of spa

Hotel Owner

Cameron House Hotel on Loch Lomond has announced Andrea Molloy as its new director of spa. With more than 30 years’ experience within the spa and wellness industry, Molloy is regarded as an expert in concept and brand development, strategic planning, innovative treatments and spa trends. Molloy joins Cameron House following a position as international training manager at ESPA International for 10 years.

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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Metadata: 5 reasons why you should understand its analytical value

SAS

Analytics can get you answers from data. However, before you get the answers, you need to know where to find the data and if the data fits your purpose. Traditional metadata solutions focus on understanding how data and processes in a deployment relate to each other and how process changes [.

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Bring Back the Giant, Loaded Baked Potato

EATER

More of these, please. | Shutterstock My kingdom for a baked potato on every restaurant menu There is no situation in which I do not want a baked potato. Fluffy, buttery, showered in cheese, sour cream, and bacon, the baked potato is an objectively perfect food whether you’re pairing it with a steak in the most classic of dinner combinations, or feasting on a massive russet at a build-your-own baked potato bar.

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Outdoor Amenity Trends Guests are Looking for in 2023

NV Hotels

The best guest experience requires attention to detail; one of the most overlooked pain points for guests is the amenities in outdoor areas. Find out how you can improve your space to enhance the guest experience. Bar Lounges Guests love comfy group seating to relax with friends where drinks or light snacks can be placed and picked up with ease. Strategically placed side tables are the difference-maker between feeling stress-free and inviting avoidable frustration.

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TikTok for Hotels: 9 Best Practices & Examples to Get You Started

Revenue Hub

Challenges, trends, duets, hashtags — TikTok is taking over the social media landscape. NB: This is an article from Cloudbeds , one of our Expert Partners The way people consume content is rapidly changing , with short-form videos becoming increasingly important as a research tool among travelers. TikTok is one of the most effective video marketing tools, and lodging operators can take advantage of its extensive reach across international audiences of all ages to promote their property and buil

Article 93
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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.