InnQuest

SEPTEMBER 21, 2022

It’s one thing to meet customer expectations, and quite another to exceed them. Guest satisfaction is the ultimate indicator of success for hotels, restaurants, and other hospitality organisations since it directly impacts brand reputation, customer loyalty, and revenue. To get the best reviews and returning customers, go above and beyond to provide them with a welcoming atmosphere, comfort, and convenience.

Communication 130

Communication Customer Service Guest Satisfaction Book 130

CHART

SEPTEMBER 21, 2022

Icebreakers are an underutilized tool, yet are so valuable to defeat social anxiety, warm up the group, and get everyone connected and engaged. Here are 7 of my go-to icebreakers that work every time.

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100

EATER

SEPTEMBER 21, 2022

El Rinconcillo. Regional tapas from a flamenco-singing chef, hyperseasonal scoops from an artisan ice cream wizard, and more great bites to try now in Seville With more than 300 days of sunshine a year, Seville has developed a reputation in Spain for its buzzing social scene. On any given Tuesday, you’ll find tons of callejeros, literally “street people,” out and about, sipping ice-cold beers, throwing back modestly priced tapas, and carrying on until the wee hours of the morning.

Catering 100

Catering Pricing 100

Hospitality Net

SEPTEMBER 21, 2022

LinkedIn is currently the most important professional social network in the world with more than 830 million users, over 50% of whom are between 25 and 34 years old. LinkedIn is useful for different reasons: networking, posting information, findings.

Information 96

Information 96

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Strategic Planning

Fast Casual

SEPTEMBER 21, 2022

Although Thursday marked the first official day of fall, restaurants around the world didn't wait to launch their pumpkin-flavored LTOs with good reason. Pumpkin is still a huge traffic driver.

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93

Hotelogix

SEPTEMBER 21, 2022

Guest Satisfaction 162

Guest Satisfaction Property Management Training Book 162

Hospitality Net

SEPTEMBER 21, 2022

MCLEAN, Va. – As part of its ongoing commitment to create learning and career growth opportunities in the communities where it operates, Hilton has announced it will hire 1,500 additional refugees over the next three years at its managed and franchi.

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78

PhocusWire

SEPTEMBER 21, 2022

As consumers prioritize their well-being, travel brands are ramping up services to accommodate wellness-focused experiences.

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Hospitality Net

SEPTEMBER 21, 2022

Lodging Interactive, award-winning digital marketing, reputation management, and social media marketing agency exclusively serving the hospitality industry since 2001, announced the launch of its LodgingPLUS program, the complete digital presence an.

Marketing 74

Marketing 74

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

Marketing

EATER

SEPTEMBER 21, 2022

Netflix. [link].

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122

Hospitality Net

SEPTEMBER 21, 2022

Digital disruption represents a transformation that is caused by emerging digital technologies and business models. These innovative new technologies and models can impact the value of existing products and services offered in the hotel industry. Di.

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60

PhocusWire

SEPTEMBER 21, 2022

Named Wanderlab, the division will operate as an independent studio that makes use of Tripadvisor’s first-party data, company resources and talent.

Marketing 60

Marketing 60

Hospitality Net

SEPTEMBER 21, 2022

Food delivery sales are expected to reach a remarkable US$365 billion worldwide by 2030. The growth of food delivery services has been accelerated by technological advances, including the emergence of drone technology. A major potential advantage of.

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Advertisement

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

Marketing

Workforce Bulletin

SEPTEMBER 21, 2022

As featured in #WorkforceWednesday : This week, we bring you our special Spilling Secrets podcast series on the future of non-compete and trade secrets law. Employers: Train on Trade Secrets. An employer often overlooks training employees on what their restrictive covenant means and how to honor their confidentiality, non-competition, and non-solicitation obligations.

Training 52

Training 52

PhocusWire

SEPTEMBER 21, 2022

TakeMe connects with OTAs such as Klook, KKday and Meituan to link foreign tourists with restaurants in Japan.

Reservations 52

Reservations 52

Hospitality Net

SEPTEMBER 21, 2022

The Infor Hospitality team will attend this year’s Global Gaming Expo aka G2E being held at The Venetian Resort in Las Vegas, NV October 11-13, 2022. To say that we’re excited to be there is almost a given. But we are. G2E is an extravaganza where t.

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PhocusWire

SEPTEMBER 21, 2022

Founded in March 2020, Zartico has raised a total of $24.5 million and says it has more than 180 customers.

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Advertisement

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.

Hospitality Net

SEPTEMBER 21, 2022

Over the past several years, the expectations and desire for more sustainable and responsible travel have been gaining momentum. In fact, 73% of travelers now consider environmentally sustainable practices as a deciding factor when booking travel ac.

Book 40

Book 40

PhocusWire

SEPTEMBER 21, 2022

The acquisition is Flyr Labs' second in the past week and sixth in the past year.

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Hospitality Net

SEPTEMBER 21, 2022

Overview Carolyn grew up in sunny Los Angeles and graduated from New York University. After working in New York City nightlife and restaurants, it was not long before she fell in love with hotels and started managing Events at Ace Hotel New York. Fr.

Events 40

Events 40

EATER

SEPTEMBER 21, 2022

Santiago Mejia/The San Francisco Chronicle via Getty Images. It’s probably less than you think When most people think of NBA veteran Dwyane Wade, viniculture probably isn’t at the top of the list of things that come to mind. And sure, he’s a basketball legend with three NBA championship rings and countless other accolades, but well before he retired from the game in 2019, Wade’s been hard at work establishing his own presence in the world of wine.

Definition 100

Definition Pricing 100

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

Hospitality Net

SEPTEMBER 21, 2022

Princess Cruises has created a device that unlocks a world of possibilities for cruise guests. The device is called Medallion, and it is a chip that can be worn as a necklace or bracelet that allows a guest to customize their experience. The Medalli.

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Modern Restaurant Management

SEPTEMBER 21, 2022

As a product of a workplace romance (that led to a 40-year strong marriage), I’ve always been interested in the legal and practical issues surrounding workplace relationships. But, in our modern workplace environment, where remote work remains prevalent and the #MeToo movement raised sexual harassment awareness, a reasonable assumption would be that workplace romances are on the downswing.

Training 184

Training Definition Accounting 184

Hospitality Net

SEPTEMBER 21, 2022

At Expedia Group Media Solutions, we know how important it is to create effective display ads and ads that stand out. But what happens when a travel shopper clicks on an ad? Leading travel shoppers to an engaging landing page where they can quickly.

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Hospitality Net

SEPTEMBER 21, 2022

Marriott International, Inc. today announced it has signed an agreement with Bain Capital Credit and Omnam Group to bring its EDITION Hotels brand to Lake Como. Owned and developed by Bain Capital and Omnam Group through a fund managed by Kryalos SG.

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Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

Communication