Hospitality Net

MAY 16, 2025

Your next guest will arrive at your hotel without ever having chosen you.

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Modern Restaurant Management

MAY 16, 2025

In today’s fast-paced dining world, guest satisfaction goes beyond just great food—it’s about delivering a seamless experience. When guest expectations are sky-high and every table turn counts, how quickly a team responds – both to guests and to each other – can significantly shape the dining experience. Internal communication, especially between front- and back-of-house staff, is one of the most overlooked drivers of operational efficiency and l asting loyalty.

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Guest Satisfaction Communication Back of House Server 100

Revenue Hub

MAY 16, 2025

Summer is around the corner, and for many hotel teams, that often means long days, crowded check-in desks, and full lobbies. NB: This is an article from Plusgrade Subscribe to our weekly newsletter and stay up to date With limited time to course-correct once the season starts, a few small moves now can help prevent the scramble later and set your team up for a smoother stretch.

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Book Guest Services Article Reservations 99

Lodging Magazine

MAY 16, 2025

DALLAS, TexasRemington Hospitality announced the appointment of Ben Perelmuter as its new chief executive officer, effective June 2, 2025. Perelmuter brings nearly three decades of industry experience to the role. Perelmuter joins Remington Hospitality from TPG Hotels & Resorts, where he served as president and chief operating officer. His career also includes a tenure at Aimbridge Hospitality, where he advanced from general manager to division president.

Magazine 107

Magazine 107

Advertisement

Hospitality and food & beverage businesses—especially those managing multiple locations—are under pressure to grow quickly while staying compliant with evolving labor laws and industry regulations. High turnover, time-consuming onboarding, and regulatory risk can strain even the most efficient operations. That’s where this free solutions guide can help.

Beverage Operations

Revenue Hub

MAY 16, 2025

The term day use or hourly hotels has historically invited some questionable associations. So, to understand this segment and shift how its perceived by the market, its important to first define who the modern day use guest actually is. NB: This is an article from DerbySoft Subscribe to our weekly newsletter and stay up to date First, you have local residents of a city who crave a temporary escape in an environment that feels removed from home and their normal day-to-day experience.

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Article Pricing Book Events 101

EATER

MAY 16, 2025

The Neng Jr.s team reflects on recovery. | Mike Belleme Local chefs rely on resourcefulness and community in the wake of disaster. Since opening in Asheville, North Carolina, in 2022, Neng Jr.s has experienced an upward trajectory that would be the envy of any restaurant. Led by business and life partners Silver and Cherry Iocovozzi, the Filipinx restaurant has garnered many accolades: It was a 2023 James Beard finalist for Best New Restaurant, one of Bon Appetit s 2023 Best New Restaurants, and

Travel and Tourism 86

Travel and Tourism Communication Server Pricing 86

EATER

MAY 16, 2025

Made In Japanese knives, colorful dinner plates, and a Champagne saber are just the tip of the iceberg when it comes to the coveted kitchen brands mega sale this month If youre ever unsure about whether or not a cookware brand is worth your hard-earned clams, it almost always helps to learn about who else is using it. For example, Made In is a prime example of a cookware brand that is used by James Beard Award-winning chefs , found in over 2,500 restaurants nationwide, and even beloved by my (ve

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Presentation 93

Hotel Business

MAY 16, 2025

Members of the American Hotel & Lodging Association (AHLA) traveled from across the country to meet with congressional leaders and discuss pressing legislative priorities vital for the hospitality sector. During the ongoing budget reconciliation and tax negotiations, more than 250 AHLA members held meetings with lawmakers across the U.S. Senate and House of Representatives.

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Travel and Tourism Budgeting Presentation 66

EATER

MAY 16, 2025

Junior Borges (left) and Nic Yanes have known each other for 12 years and decided on a really complicated name for their first Chicago restaurant.

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Revenue Hub

MAY 16, 2025

Todays travelers crave instant gratification and transparent value. According to Level 6, 60% of customers are willing to spend more if they get immediate rewards (2024). NB: This is an article from GuestCentric The good news is that using modern technology, your hotel can seamlessly make your direct channel the most compelling place to book! Keep reading to find out how But first, a Real-World Example of Direct Incentives in Action As shown below, the Lime Tree Bay Resort recently launched a ne

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Book Article Marketing Pricing 67

Speaker: Lee Andrews, Founder at LJA New Media & Tony Karrer, Founder and CTO at Aggregage

This session will walk you through how one CEO used generative AI, workflow automation, and sales personalization to transform an entire security company—then built the Zero to Strategy framework that other mid-market leaders are now using to unlock 3.5x ROI. As a business executive, you’ll learn how to assess AI opportunities in your business, drive adoption across teams, and overcome internal resource constraints—without hiring a single data scientist.

Marketing

Lodging Magazine

MAY 16, 2025

BETHESDA, MarylandGaylord Hotels and Marriott International announced the opening of Gaylord Pacific Resort & Convention Center, the first-ever Gaylord Hotels property in California and the sixth in the brands portfolio. Developed in partnership with RIDA Development Corporation, this $1.3B project includes 1,600 guestrooms, including 89 suites, a range of 12 food and beverage concepts, a 4.25-acre waterpark with multiple pools, and more than 477,000 square feet of meeting and event space.

Magazine 62

Magazine Events 62

Revfine

MAY 16, 2025

The tourism industry, also known as the travel industry, is linked to people traveling to other locations, either domestically or internationally, for leisure, social, or business purposes. It is closely connected to the hotel industry, the hospitality industry, and the transport industry. Much of it is based on keeping tourists happy, occupied, and equipped with The post Tourism Industry: Everything You Need to Know About Tourism appeared first on Revfine.com.

Travel and Tourism 98

Travel and Tourism 98

Lodging Magazine

MAY 16, 2025

DALLAS, TexasCBRE forecasted that revenue per available room (RevPAR) will grow modestly in 2025, driven by the continued outperformance of urban locations benefiting from increased group and business travel, as well as a projected rise in demand for drive-to and regional leisure destinations. CBRE projected a 1.3 percent increase in RevPAR for 2025, with occupancy and average daily rate (ADR) rising by 14 basis points (bps) and 1.2 percent year-over-year, respectively.

Magazine 62

Magazine Marketing 62

Hotel Owner

MAY 16, 2025

The Grove in Hertfordshire, the UKs leading luxury resort, has announced the promotion of Anna Darnell from resort director to general manager. Darnells new position is supported by a bolstering of The Groves senior leadership team intended to drive the business forward under group managing director for Ralph Trustees, Bernard Murphy. In her new role as GM, Darnell assumes responsibility for overarching business strategy, operational direction and revenue across the resorts 300 acres.

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Front of House Housekeeping Maintenance Events 74

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

Guest Satisfaction

Revenue Hub

MAY 16, 2025

Chargebacks can be a silent profit killer for hotels. Whether youre managing a boutique property or a global brand, dealing with credit card disputes is not only time-consuming but can also dent your reputation and revenue. NB: This is an article from Operto Subscribe to our weekly newsletter and stay up to date The good news? Most chargebacks are preventable with the right systems and communication in place.

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Document Communication Book Article 67

Lodging Magazine

MAY 16, 2025

ARLINGTON, VirginiaThe U.S. hotel industry reported negative year-over-year comparisons, according toCoStars latest data through May 10. U.S. Hotel PerformanceMay 4 – May 10, 2025Percentage change from comparable week in 2024Occupancy: 64.6 percent (down 2.3 percent)ADR: $162.57 (down 0.7 percent)RevPAR: $105.08 (down 3.0 percent) Among the Top 25 Markets, Philadelphia saw the highest gains in occupancy (up 10.9 percent to 73.0 percent) and RevPAR (up 18.5 percent to $119.68).

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Magazine Marketing 67

Hospitality Net

MAY 16, 2025

YTL Hotels, a pioneer in innovative hospitality, has announced the opening of two new properties, Moxy Kuala Lumpur Chinatown and AC Hotel By Marriott, Ipoh, offering travelers unique experiences in two of Malaysias most captivating destinations.

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Lodging Magazine

MAY 16, 2025

ATLANTA, GeorgiaHunter Hotel Advisors (Hunter) announced the sale of the Hampton Inn & Suites Bridgewater. Innzen Hospitality purchased the property from FSG Bridgewater Hotel LLC on May 6, 2025. Hunters Spencer Davidson, senior vice president, facilitated the transaction. Situated in Raritan Valley, the Hampton Inn & Suites Bridgewater is positioned amidst a business hub that is the home to Fortune 500 and pharmaceutical companies such as MetLife, Johnson & Johnson and Philips-Van H

Magazine 62

Magazine 62

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

Accounting

Hotel Business

MAY 16, 2025

Remington Hospitality has appointed Ben Perelmuter as its new CEO, effective June 2. Perelmuter joins the company from TPG Hotels & Resorts, where he served as president/COO. His career also includes a tenure at Aimbridge Hospitality, where he advanced from GM to division president. This transition marks an exciting new chapter for Remington Hospitality, said Monty Bennett, CEO/chairman of the board, Ashford Inc., the parent company of Remington Hospitality.

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Hospitality Net

MAY 16, 2025

In Ipoh, the AC Hotel By Marriott, Ipoh marks Marriotts elegant entry into one of Malaysias most culturally rich destinations, bringing homage to the citys storied past. The new property offers 291 minimalistic-designed guest rooms, with ergonomic workstations amongst a neutral palette to provide both productivity and relaxation to both business and leisure guests.

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Hotel Business

MAY 16, 2025

First Hospitality has opened First Investors, its dedicated hotel real estate investment platform, to qualified outside investors. Concurrently, the firm also unveils First Investors GP Fund, which expects to supply sponsor capital for a targeted $400 million in U.S. hotel investment over the next 12 to 36 months. The platform is led by CEO David Duncan and governed by a seasoned ownership group: Sam Schwartz, executive chairman; Stephen Schwartz, founder/chairman emeritus.

Marketing 59

Marketing 59

Guides: Lodging Magazine

MAY 16, 2025

SEATTLE, WashingtonKimpton Hotel Monaco Seattle, part of IHG Hotels & Resorts, announced it is undergoing a property-wide renovation, which will introduce contemporary upgrades and reimagine the Hotel Monaco experience. Hotel Monaco Seattle, owned and operated by InnVest Hotels, is set to upgrade its 189 guestrooms, including 45 junior suites and an Ambassador suite, lobby, public spaces, and outer facade.

Magazine 59

Magazine 59

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

Presentation

Hotel Business

MAY 16, 2025

Coast Hotels Limited , a fully owned subsidiary of APA Hotel Canada Inc. , has opened Coast Penticton Hotel in Penticton, British Columbia. Located in British Columbias wine country and minutes from the beaches of Skaha Lake, Okanagan Lake, the Kettle Valley Rail Trail and the South Okanagan Events Centre, the hotel features 46 fully renovated guestrooms.

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Events Marketing 59

Lodging Magazine

MAY 16, 2025

DALLAS, TexasCBRE forecasted that revenue per available room (RevPAR) will grow modestly in 2025, driven by the continued outperformance of urban locations benefiting from increased group and business travel, as well as a projected rise in demand for drive-to and regional leisure destinations. CBRE projected a 1.3 percent increase in RevPAR for 2025, with occupancy and average daily rate (ADR) rising by 14 basis points (bps) and 1.2 percent year-over-year, respectively.

Magazine 57

Magazine Marketing 57

Hotel Business

MAY 16, 2025

The U.S. hotel industry reported negative year-over-year comparisons for the week ended May 10, according to data from CoStar. May 4-10 (percentage change from comparable week in 2024): Occupancy: 64.6% (-2.3%) ADR: $162.57 (-0.7%) RevPAR: $105.08 (-3%) Among the top 25 markets, Philadelphia saw the highest gains in occupancy (+10.9% to 73%) and RevPAR (+18.5% to $119.68).

Marketing 59

Marketing 59

Lodging Magazine

MAY 16, 2025

MIAMI, FloridaSMARTLINEN announced the launch of its reporting app for Android and iOS. Designed specifically for the hospitality sector, the platform offers hotel operators visibility and control over their linen operations, driving cost savings, operational efficiency, and enhanced guest satisfaction. SMARTLINENs new app provides real-time linen inventory tracking, historical usage insights, and predictive forecasting, enabling hotels to proactively manage their linen flow, prevent shortages,

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Guest Satisfaction Magazine 57

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Accounting

Revfine

MAY 16, 2025

Should you accept that group request or wait for more lucrative individual guests? This decision can significantly impact your hotel's profitability. In this article, you'll discover how to confidently assess each booking opportunity through a practical approach. Group or Transient? Why This Choice Is So Important Whether you run a boutique hotel, B&B, or small The post Group Bookings vs.

Book 52

Book Article Pricing Events 52

Lodging Magazine

MAY 16, 2025

WAYNE, PennsylvaniaGulph Creek Hotels announced its assumption of the management of the 95-room Home2 Suites by Hilton in Middletown, New York. This addition expands Gulph Creek Hotels’ management presence in Middletown, which commenced with the development and opening of the 125-room Residence Inn by Marriott in July 2020. “With the addition of the Home2 Suites to our managed hotel portfolio, we are able to leverage sales and operating efficiencies with the nearby Residence Inn,R

Magazine 57

Magazine 57

Mary Gostelow

MAY 16, 2025

Alan Watts, above, is a pretty super kinda-guy. He rushes around a large part of the globe in his capacity as President Asia Pacific for Hilton, but he has time to settle for 23 minutes to talk to a friend at his largest hotel, Hilton Singapore Orchard the source of superlatives. Built in 1971, looks absolutely up-to-date. It’s 40 floors, and it has 1,080 bedrooms it used to be Mandarin Orchard.

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Synergy Suite

MAY 16, 2025

Platinum in Restaurant Operations, Gold in Inventory Management [Sandy, UT, USA] May 16th, 2025 The 2025 TITAN Business Awards has officially concluded its first season, spotlighting a new class of global business trailblazers. Out of more than 5,000 entries from over 60 countries, SynergySuite has emerged as a standout, taking home two prestigious TITAN awards A Platinum Award in the Products & Services Restaurants category and a Gold Award in Business Technology Solutions Inventory Ma

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Back of House Scheduling Blog 52

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Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

Service Management