Mon.Jan 30, 2023

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How to combat hotel data breachers: A guide for independent hoteliers

eHotelier

Implementing identity access management strategies, using secure payment processing solutions for online transactions, and requiring updated personal information all help ensure your data is safe and secure.

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Buddy’s Bar arrives in Sydney’s Inner West

Hospitality Magazine

Buddy’s Bar, located in the former Lentil as Anything site on Newtown’s King Street, is a venue that employs an innovative self-service beer wall. The idea for a self-service bar first came to Co-Owner Duncan McGeoch at a music festival. “I was waiting in line and thought, ‘This f**king sucks’ – like festivals are nice, but here I am 10 people deep in a line not moving,” he says.

Magazine 246
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Hotel email marketing | The perfect guide for hoteliers

MEWS

Despite all the attention social media and mobile marketing gets, direct - or hotel email marketing - remains the most powerful digital marketing method. A recent survey showed that 72 percent of consumers prefer email as their primary means of communicating with brands, which was corroborated by a McKinsey study that estimated that email is 40x more effective for acquiring new customers than social media strategies and the fact that conversion rates are three times higher than social media.

Marketing 162
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East End Cellars is expanding to Adelaide’s East

Hospitality Magazine

One of Adelaide’s much-loved watering holes is coming to the Eastern suburbs, with a second venue set to open in Norwood this year. Part of the Norwood Green development on Magill Road, the venue will be the first expansion for the East End Cellars team from their original site in Adelaide’s CBD. East End Cellars Norwood will host a fine wine retail store, wine bar and restaurant with outside seating and the ability to consume purchased wines on premise.

Magazine 237
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Planning Your Restaurants Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Maximizing Restaurant Profits by Routing Out Hidden Financial Risks: A Technology-Based Approach

Modern Restaurant Management

Anyone who has spilled water on a laptop understands the relief of discovering that the machine works when it’s dry again. But anxiety about the incident still lingers. After all, hidden damage could manifest itself in the days or weeks ahead. In a sense, this is the place the restaurant industry is in right now. Restaurateurs are seeing the light at the end of the COVID-19 tunnel due to a variety of factors.

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Falco Bakery announces second venue in Collingwood

Hospitality Magazine

Melbournians are in for a treat with the Falco Bakery team launching a second venue set to open in late February. Falco Langridge Street will be housed in a former BBQ restaurant in Collingwood, not too far from their first Smith Street venue. Expect all the Falco Bakery favourites, including the popular Chicken Sandwich, breads and cakes along with the return of their famed kouign-amann pastry.

Magazine 130
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Atrium Hospitality hires Michael Panzer as Senior Vice President, Capital Investment Strategies

eHotelier

Atrium Hospitality today announced that Michael “Mike” Panzer has joined the company as Senior Vice President, Capital Investment Strategies. Mike will serve on the Atrium Executive Committee and report to Rob Mangiarelli, President, Atrium Hospitality. Alpharetta, Georgia-based Atrium Hospitality is one of the nation’s largest hotel operators. Our company manages a portfolio of more than 80 hotels, representing well-known brands such as Hilton, Marriott, IHG, and Wyndham, in 28 states and opera

Events 130
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Golden Century launches BBQ eatery at Darling Square Sydney

Hospitality Magazine

Sydney dining institution Golden Century has added a new venue to its portfolio that’s all about BBQ. Golden Century BBQ is located inside the Exchange Building in Darling Square and focuses on Cantonese BBQ as well as a selection of dim sum, noodles, rice and side dishes. It’s the first casual-style concept for the group, which also operates XOPP upstairs. “We want our customers to feel like they’re eating at a restaurant without actually having to dine inside a restaurant,

Magazine 130
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Jumeirah Bali welcomes Paula Choi to lead resort’s wellness programme

eHotelier

A mystic destination combining luxurious spa experiences with the authentic healing traditions of Java, Jumeirah Bali has welcomed an experienced wellness therapist from Australia, Paula Choi. In her role as the resort’s in-house wellness consultant, Paula has curated a comprehensive programme of land- and water-based activities specifically designed to complement Uluwatu’s newest wellness destination, including private and group yoga, tai chi, aquatic and acupuncture sessions, complimentary wee

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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The Crest Collection expands in Asia

Boutique Hotel News

Asia: Lodging business The Ascott Limited is set to debut The Crest Collection in China, Singapore and Vietnam with the earliest launch date slated for the end of 2023. The Crest Collection, which first launched in 2016 , is a portfolio of eight heritage hotels and residences comprising 1,058 units. A new addition in Singapore includes the refurbishment and rebrand of the Riverside Hotel Robertson Quay to The Robertson House by The Crest Collection, with an expected opening at the end of t

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Cambria Hotels grows presence in Texas State Capital

eHotelier

Cambria Hotels, an upscale brand franchised by Choice Hotels International, Inc. (NYSE: CHH), continues to rapidly expand its sought-after, design-forward accommodations across the Lone Star state with the opening of the Cambria Hotel Austin Uptown Near the Domain. The five-story, 135-room hotel is the second of three planned Cambria properties to open in the Texas capital, joining the Cambria Hotel Austin Airport and the future Cambria Hotel Austin Downtown.

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Most romantic hotels UK: 17 boutique properties perfect for lovebirds

Boutique Hotelier

Romance is a funny old thing. Some people choose to express their love through acts of service or material gifts, but one treat that is always bound to go down well is a romantic trip away to a beautiful hotel. When it comes to the most romantic hotels in the UK, there is some serious competition. The UK is home to an abundance of romantic hideaways, primed for birthdays, anniversaries, Valentine’s Day or just an extra special date night.

Concierge 130
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First Hospitality grows hotel portfolio 25% in 2022

eHotelier

First Hospitality, a national hotel operating and development company, realized significant growth in 2022, increasing hotels under management by 25%. The company expanded into three new markets, bringing First Hospitality’s diverse portfolio of branded and independent properties to over 50 hotels across 11 states.

Marketing 130
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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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Is This the Right Time to Buy Hotel Channel Management Software

Hotelogix

The post Is This the Right Time to Buy Hotel Channel Management Software appeared first on Hotelogix.

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U.S. hotel results for week ending 21 January

eHotelier

With the Martin Luther King Jr. holiday, U.S. hotel performance came in slightly lower than the previous week, according to STR‘s latest data through 21 January.

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AHLA: Hotel Industry Projected to Surpass Pre-Pandemic Levels in 2023

Lodging Magazine

WASHINGTON—The hotel industry in 2023 is projected to surpass pre-pandemic levels of demand, nominal room revenue, and state and local tax revenue, while inching closer to other key 2019 performance metrics, according to the American Hotel & Lodging Association’s 2023 State of the Hotel Industry Report. The report, which forecasts that operational challenges such as staffing shortages and economic factors will replace COVID as hoteliers’ top concerns, is based on data and analysis from Oxfor

Magazine 120
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Hilton opens first hotel in Japan’s Hokuriku region

eHotelier

On behalf of Hilton, we are delighted to announce the opening of DoubleTree by Hilton Toyama, the first Hilton hotel in Japan’s Hokuriku region.

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.

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Peachtree Hospitality Management Forms Partnership With HOS Management

Lodging Magazine

ATLANTA—Peachtree Hospitality Management (PHM) has formed a long-term partnership with Savannah-based HOS Management (HOS) to operate nine of its hotels with the potential for additional locations to be managed in the future. The current HOS hotel properties are primarily in the U.S. Southeast and are Marriott, Hilton, and IHG-branded hotels. “We have a wealth of experience managing hotels and providing best-in-class operations for our valued partners like HOS Management, who have entruste

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Atrium names Panzer SVP, capital investment strategies

Hotel Business

Michael Panzer has joined Atrium Hospitality as SVP, capital investment strategies. He will serve on the company’s executive committee and reports to Rob Mangiarelli, president, Atrium Hospitality. In his new role, Panzer will oversee the development of Atrium’s design and project management strategies to facilitate the company’s capital investment objectives.

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Burgh Island Hotel appoints new executive chef

Hotel Owner

Burgh Island Hotel has announced the appointment of Craig Davies as its new executive head chef. In his new role, Davies will be responsible for curating and implementing menus, as well as maintaining strong relationships with local producers who provide the vast majority of Burgh Island produce. Davies is the former head chef at The Scarlet Hotel in Mawgan Porth, Cornwall, and has more than 17 years of experience as a chef both in the Southwest of England and around the UK.

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With Bed Bug Infestations Rising, Here’s a Quick Prevention Plan

Hotel Business

This article from Yahoo discusses the recent rise in bed bug infestations in hotels across the United States. The article suggests that the increase in travel post-pandemic has led to more bed bugs being introduced into hotels. Bed bug infestations are lightning rods for lawsuits, negative media attention and poor reviews on booking sites. There is a very high psychological and emotional impact that bed bugs have on your guests.

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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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Moving Ahead Towards The Light: The Hospitality Industry’s New Trials and Possibilities

Revfine

There's no doubt that 2022 brought terrific developments for the hospitality industry. Most countries reopened their borders and did away with travel restrictions, and demand matched or even exceeded 2019 levels. However, it's not smooth sailing all around. Our sector faced many ongoing challenges due to the pandemic, and some new issues cropped up, too.

Marketing 105
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Ellenborough Park Hotel unveils refurb plans

Hotel Owner

The Ellenborough Park Hotel in Gloucestershire has announced plans to transform its bedrooms and revamp its brassiere. The project is already underway and is expected to be completed in March 2023, just in time for the Cheltenham festival. All 61 bedrooms are undergoing a refurbishment with “lavish fabrics, elegant wall coverings, plush carpets, and country chic furnishings”.

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Global Hotel Alliance reveals five global travel trends for 2023

Hotel Business

UAE-headquartered Global Hotel Alliance (GHA) , an alliance of independent hotel brands, has identified five global travel trends for 2023. A recent survey of its GHA Discovery loyalty program members revealed travel sentiment for the year ahead is extremely positive, with most respondents being comfortable with the thought of traveling internationally.

Pricing 104
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Judges Court Hotel brought to market for £3m

Hotel Owner

The historic Judges Court hotel, a grade II listed 4-storey Georgian townhouse in York, has been brought to market with offers sought in excess of £3,000,000. In the 18 th Century, the site provided exclusive lodging for famous judges, such as William Chapple, known for convicting the infamous highwayman, Dick Turpin. It is situated in the heart of York near The Shambles, Europe’s best-preserved mediaeval shopping street.

Marketing 105
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i