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ChatGPT vs hotel industry: “Do we really want the experience before we even get there?”
Since its launch in November 2022, ChatGPT is quickly revolutionising every industry and the hotel sector is no exception. Giles Fuchs, owner of the Burgh Island Hotel in Devon, believes that this new technology risks making hoteliers lose the human interaction aspect which stands at the core of the guest experience
Will ChatGpt transform the hotel industry?
Obviously it’s going to be a very important app for hotel groups and it’s going to help analyse the data quicker and better. It’s going to certainly help the engagement of businesses and hotel users.
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