Tue.May 02, 2023

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The Mille Club: the upside of crossing four digits in rate

eHotelier

Knowing how far to throttle up rate is still a bit of an art form but in 2023 there is a plethora of revenue management and business intelligence tools that can help you to accurately forecast where this upper limit will be.

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7 requirements all boutique hotels should meet | Mews

MEWS

A boutique hotel differs from a chain hotel or a larger property because it’s designed to offer a personalized service, featuring unique characteristics like design elements and special amenities, as well as offering something above and beyond a traditional hotel. It is designed to cater to a more targeted audience that values service and uniqueness beyond price.

Catering 130
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ONYX Hospitality Group expands Shama Brand with Launch of Shama Luxe Sukhumvit Bangkok

eHotelier

Thailand-based ONYX Hospitality Group has signed a business alliance agreement with Walton Asset Management Co., Ltd., to manage Shama Luxe Sukhumvit Bangkok, a luxury serviced apartment in the heart of Bangkok. The signing marks an important milestone for ONYX Hospitality Group as it expands its Shama brand and launches the Shama Luxe brand into the luxury serviced apartment market.

Marketing 130
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Train your staff to master hotel front desk operations

MEWS

Hotel front desk training is one of the most significant investments for hoteliers to make. As the face of your hotel, your front desk staff should be equipped with the necessary tools to deliver a top-notch guest experience. The more confident your employees are, the better they will perform, resulting in higher guest satisfaction.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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Mustafa Bulmus appointed as General Manager of The Bodrum EDITION

eHotelier

The Bodrum EDITION is pleased to announce the appointment of Mustafa Bulmus as the new General Manager. Having been Hotel Manager at the resort previously and a General Manager at the W Istanbul and Ritz-Carlton Residences Istanbul, Mustafa is set to bring a wealth of experience as he returns to the Bodrum EDITION in his new role.

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Meyer Jabara Hotels promotes Heather Sanborn to Corporate Director Revenue Management

eHotelier

To keep on its established trajectory for growth and profitability, President Justin Jabara promotes Heather Sanborn to corporate Director of Revenue Management effective immediately. Previously serving as regional director of revenue management, Sanborn is now responsible for overseeing the entire portfolio and assisting regional revenue managers in their day-to-day tasks.

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Thank God, Veggie Burgers With Actual Vegetables Are Making a Comeback

EATER

This veggie burger is made with mushrooms, sweet potatoes, carrots, farro, and quinoa. | Shake Shack After the rise of fake meat, Shake Shack’s new mushroom-and-quinoa patty suggests a return to good old veggie burgers With the rise of Impossible and Beyond burgers, the veggie burger has been in a bit of an existential crisis on American menus lately, as restaurants (and fast food chains in particular) quickly — and, for some, controversially — adopted the new products.

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Coronation, Eurovision driving hotel bookings in key U.K. markets

eHotelier

Multiple events in the U.K., including the King’s coronation and Eurovision, are driving hotel occupancy on the books in both London and Liverpool, according to STR's Forward STAR data.

Book 130
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Ennismore founder to open Estelle Manor in Oxfordshire

Hotel Owner

The founder of Ennismore, Sharan Pasricha, is to open a hotel and private members’ club Estelle Manor in Oxfordshire this spring. The property, formerly known as Eynsham Hall country house hotel, was purchased by Ennismore, the owner of Gleneagles in Auchterarder and the Hoxton hotel brand, in 2018. Pasricha has launched both Estelle Manor and its “sister property,” Maison Estelle, which are run separately from the Ennismore business.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Hotel transactions see 18% decline in 2022 as interest rates surge

eHotelier

Hotel transactions across Europe failed to show the recovery expected during 2022 as confidence was hit by the Russian invasion of Ukraine which fuelled huge increases in energy and food costs, a rise in overall inflation and higher interest rates.

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Novotel in Milton Keynes brought to market

Hotel Owner

The Novotel in Milton Keynes has been brought to market, with a price available upon application. The three-star rated hotel in Milton Keynes city centre features “extensive” conferencing and leisure facilities, as well as 124 en-suite bedrooms, a gym, bar and a 75 cover restaurant. It is said to provide “excellent” transport links which “attracts an array of leisure and corporate guests”, as it is less than a 10-minute drive to the M1 motorway and Milton Keynes train station, connecting visitor

Marketing 119
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Accor opens The Sebel Wellington in the heart of the Hutt

eHotelier

The highly anticipated The Sebel Wellington Lower Hutt is set to open next week (May 10, 2023), delivering the city’s only premium 4.5-star apartment-style hotel.

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How to Conduct a Successful Restaurant Audit

Modern Restaurant Management

An audit can also be a powerful tool that can help you improve the financial health and profitabilit y of your restaurant. Conducting a successful one can help you figure out where your business could use a little improvement. By identifying any weak spots, you can make necessary adjustments that can set you up for long-term success. How to Conduct a Successful Restaurant Audit First, take stock of the following areas of your restaurant business: Cleaning and Sanitation It’s difficult to o

Document 100
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No-Code Technology: The Key to Unlock the Future of Your Business

Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

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Glenskirlie Castle freehold brought to market for £2.8m

Hotel Owner

Glenskirlie Castle, a family-run castle hotel located in Banknock, Stirlingshire, has placed its freehold going concern on the market to be sold for offers exceeding £2.8m. The property, which is a 21st-Century castle with 6.2 acres of landscaped gardens, is set in central Scotland between Stirling, Glasgow and Edinburgh, and attracts many guests from the surrounding cities.

Marketing 105
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Marriott reports 34.3% global RevPAR growth in Q1

Hotel Business

Marriott International Inc. , for the first quarter ended March 31, reported systemwide constant dollar RevPAR increased 34.3% worldwide, 25.6% in the U.S. & Canada and 63.1% in international markets, compared to the same period last year. “We are off to a great start in 2023. First quarter worldwide RevPAR grew 34% year-over-year [YOY], with meaningful gains in both occupancy and ADR,” said Anthony Capuano, president/CEO. “International markets were particularly robust, wi

Book 105
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May set to be bumper month for hospitality, UKH says

Hotel Owner

The combination of the King’s Coronation, Eurovision and three bank holidays means hospitality is set for a bumper month, according to UKHospitality. The long history of bank holidays providing a boost to footfall and sales, in addition to the first Coronation in 70 years and Eurovision being held in the UK, has contributed to the analysis by UKHospitality that hospitality is in store for an estimated boost of £1bn.

Events 104
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Everybody Please Shut Up About Ramps

EATER

Who needs ‘em? | Getty Images It’s a vegetable that tastes like garlic, not a miracle plant Maybe I’m bitter. Due to the whims of Mother Nature, I live too far west in these United States to enjoy the late-spring bounty of ramps, a type of wild allium that pops up across the eastern part of the country in late spring. Every year, when ramps make their grand appearance, everyone loses their damn minds.

Marketing 103
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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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Newbridge on Usk appoints new head chef

Hotel Owner

The newly reopened Newbridge on Usk has announced the appointment of Carl Newcombe-Ling as its new head chef. Newcombe-Ling has clocked up more than 10 years of industry experience working in London. He has worked as senior sous chef at Searcys at the Gherkin, and as head chef at Seven Park Place, a Michelin-starred restaurant in Mayfair. His cooking style embraces the ethos of slow cooking and traditional Swedish culinary techniques, such as smoking, fermenting and salt baking.

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IHG® signs MOU with the Saudi Tourism Authority

Hospitality Net

IHG® Hotels & Resorts, one of the world’s leading hotel companies with more than 6,000 hotels, across 18 distinct brands, has signed a Memorandum of Understanding (MOU) with the Saudi Tourism Authority (STA) at the Arabian Travel Market 2023.

Marketing 103
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ChatGPT vs hotel industry: “Do we really want the experience before we even get there?”

Hotel Owner

Will ChatGpt transform the hotel industry? Obviously it’s going to be a very important app for hotel groups and it’s going to help analyse the data quicker and better. It’s going to certainly help the engagement of businesses and hotel users. From our point of view, we’re a high-end hotel and what our people want is actually a personal engagement so I think I’m not going to get totally carried away about what it can do, which will indeed be amazing, but my guests want to talk to Vlad or S

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Wyndham Opens First Wyndham Garden in Phu Quoc

Hospitality Net

Wyndham Hotels & Resorts, the world’s largest hotel franchising company and leading provider of management services with approximately 9,100 hotels spanning more than 95 countries, today unveiled a new property in Phu Quoc, Vietnam: the 921-room Wyndham Garden Phu Quoc.

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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Michaella Solar-March named Graduate CMO

Hotel Business

Graduate Hotels has appointed Michaella Solar-March as chief marketing officer. Based in the brand’s Nashville headquarters, she will drive global marketing strategy for the company’s more than 33 hotels across the U.S. and U.K. Solar-March brings nearly two decades of diversified experience leading integrated marketing efforts for leading companies in the lifestyle, hospitality and real estate industries, including Rockefeller Center, Tishman Speyer, Soho House & Co. and Sonos.

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Accor opens The Sebel Wellington in the heart of the Hutt

Hospitality Net

The highly anticipated The Sebel Wellington Lower Hutt is set to open next week (May 10, 2023), delivering the city’s only premium 4.5-star apartment-style hotel.

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Town Hotel Optimises online distribution and efficiency with SiteMinder

SiteMinder

An elegant inner city featuring cafés and shops, a beautiful park, the Hessian State Theatre and countless thermal spas, make Wiesbaden a unique travel destination. Town Hotel is located in a quiet side street only a short walk from all these sights. With only 24 rooms it is one of the few family-owned hotels in town that has earned a reputation for personal and attentive service.

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Historic Elsby Building to be Redeveloped Into 82-room Boutique Hotel

Hospitality Net

In Spring 2025, The Elsby Hotel will debut as a full-service, 82-room boutique hotel in the heart of New Albany, IN. Located at 117 East Spring Street in New Albany’s Downtown Historic District, the hotel is an adaptive reuse of the Elsby Building, a 100-plus year-old building that previously housed office space. It was purchased in June 2021 by co-owners Steve Resch, of Resch Property Group and Resch Construction, and Chad Sprigler, of The Sprigler Company, both based in New Albany.

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.