Tue.Jan 24, 2023

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Ditch the Annual Employee Review – Do This Instead

Horizon Hospitality

Every year, thousands of restaurants and hotels gear up for weeks of stuffy, time-consuming, and stressful annual employee performance reviews. Countless studies have proven yearly reviews are ineffective in motivating employees or encouraging productivity. So, why should restaurants and hotels stick with this outdated practice? Simple – they shouldn’t!

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The Unbound Collection by Hyatt brand to expand in Japan with plans for Hotel Toranomon Hills

eHotelier

Hyatt Hotels Corporation announced today that a Hyatt affiliate has entered in a management agreement with a Mori Building affiliate for Hotel Toranomon Hills, which will be located at the heart of Tokyo’s emerging business center as part of the new Toranomon Hills Station Tower. Slated to open in late 2023, the 205-luxury hotel will debut The Unbound Collection by Hyatt brand in Tokyo and will mark the second hotel within The Unbound Collection by Hyatt brand in Japan, further demonstrating Hy

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Why ORM Matters for Restaurants

Modern Restaurant Management

In the digital age, online reputation management is critical for business success. Many depend on social media reviews and posts about a particular restaurant before deciding whether they will dine there or not. Nearly half of your market depends on social media comments for their restaurant reviews. A survey conducted by MGH Advertising found that 45 percent of American diners said they tried a restaurant for the first time precisely because of a positive post on social media, while another 21

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U.S. hotel ADR and RevPAR reached record highs in 2022

eHotelier

The U.S. hotel industry reported average daily rate (ADR) and revenue per available room (RevPAR) that were the highest for any year on record, according to 2022 data from STR.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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4 ways you might not realize advanced analytics is changing the world

SAS

The word innovation often draws to mind images of self-driving cars, new phones, and shiny tech. Yet, innovation often happens behind the scenes, especially in advanced analytics. Around the world, industries like healthcare, government, banking, manufacturing, and more rely on the latest advancements in analytics. At SAS Explore, an event for [.

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Event Coverage: STR, TE Upgrade 2023 U.S. Hotel Forecast With Adjusted Projections

Lodging Magazine

LOS ANGELES—STR and Tourism Economics made a modest upgrade to the 2023 U.S. hotel forecast at the 2023 Americas Lodging Investment Summit (ALIS) in Los Angeles, California. Additionally, a subsequent downward adjustment was made for 2024. The occupancy projection for this year was lower than the previous forecast by 0.1 percent while projections for average daily rate (ADR) and revenue per available room (RevPAR) were lifted 0.5 percent and 0.3 percent, respectively.

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Highgate appoints Matthew Grauso as General Manager of Renaissance Honolulu Hotel and Spa

eHotelier

Highgate, a leading real estate and hospitality management company, announced today that Matthew Grauso has been appointed as General Manager of the new Renaissance Honolulu Hotel & Spa at Sky Ala Moana. In his new role, Grauso will be responsible for overseeing the management and operations of the highly anticipated Marriott property, scheduled to open in late 2023 on Oahu.

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Gaining Momentum: ALIS Panel Projects Continued Gains Despite Economic Headwinds

Lodging Magazine

Despite the potential of a looming recession, RevPAR is expected to continue to grow for U.S. hotels in 2023, albeit more modestly than in 2022, according to the latest STR forecast released during ALIS (Americas Lodging Investment Summit). In a session entitled, “The Numbers What To Expect In 2023 & Beyond,” a host of research analysts expressed muted optimism for the remainder of the year as well as expectations for increased growth in the years […] The post Gaining Momentum: ALIS Pa

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Evok Collection announces appointment of Alessandro Caristo as General Manager of Nolinski Venezia

eHotelier

Emmanuel Sauvage, Managing Director and Co-Founder of the Leading French hospitality group, Evok Collection, appoints Alessandro Caristo as General Manager of Nolinski Venezia, which is due to open in Summer 2023. The launch of Nolinski Venice marks the group’s primary debut outside of France.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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The Standing Stones Hotel in Orkney brought to market for £675k

Hotel Owner

The Standing Stones Hotel in the Orcadian hamlet of Stenness has been brought to market at offers over £675k. The detached traditional hotel, which was originally built in 1896, is licensed with 17 en-suite first and second floor letting rooms. The property has also been granted planning permission for a further 20 bedrooms and a large function suite.

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Rydges Melbourne set to re-open this Autumn following a complete transformation

eHotelier

Rydges Melbourne is undergoing a complete transformation and will re-open in Autumn 2023 positioned as a flagship property for the group.

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HotelRunner closes $6.5m funding round

Hotel Owner

Hospitality and travel technology provider HotelRunner has announced the closure of its $6.5m(£5.3m) Series A funding. New and existing investors include 212, Wix Capital, Founders Factory, Ascension Ventures, DHM, and a series of travel and technology veterans and angel investors. Gerry Samuels, Melih Odemis, Daniel King, and Niels Gron were also involved in the round.

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LE: Dallas tops U.S. hotel construction pipeline

Hotel Business

According to the fourth-quarter U.S. Construction Pipeline Trend Report from Lodging Econometrics (LE), the market with the largest hotel construction pipeline by projects is Dallas with a record high count of 176 projects, accounting for 20,790 rooms. Following Dallas is Atlanta with 145 projects/18,100 rooms, Los Angeles with 122 projects/19,419 rooms, Phoenix with 116 projects/16,229 rooms and Nashville with 106 projects/14,198 rooms.

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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Mews appoints new chief people officer

Hotel Owner

Mews has announced the appointment of Naomi Trickey as its new chief people officer. In her new role, Trickey will report directly to CEO Mathijs Welle and help “ensure that Mews continues to lead the way in employee engagement, nurture and culture”. The group said her role will focus on supporting the relationship that employees have with the company, from the recruitment process through to onboarding and continual growth and development in every role.

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Add Rosemary to Your Water

EATER

Shutterstock Your emotional support cup will thank you This post originally appeared in the January 23, 2023 edition of The Move , a place for Eater’s editors and writers to reveal their recommendations and pro dining tips — sometimes thoughtful, sometimes weird, but always someone’s go-to move. Subscribe now. Whether you’re in the relentless pursuit of being fully hydrated or you’re simply thirsty, everyone has to drink water.

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Pentahotel Ipswich names Scott Girling as GM

Hotel Owner

Penta Hotels has enlisted the talent of experienced hotel manager Scott Girling to take the lead as general manager at Pentahotel Ipswich. He replaces the departing Serhan Ilker, who previously managed the hotel from 2017. Prior to joining Penta, Girling worked across the UK with hotel management service Kew Green Hotels for over 13 years. He had previously began his career in hospitality with management positions at Holiday Inn, after transitioning from food and beverage into management.

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Travel Talk: Highlighting 2023’s Top Trending Travel Destinations

Travel Pulse Destinations

In this episode of Travel Talk, Northstar Travel Group thought leaders discuss the hottest destinations for 2023.

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.

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Considerations to make hospitality innovations fit for purpose

Hotel Owner

In today’s financial climate, opportunities for innovation can feel few and far between. As the hospitality industry finds itself in the crux of an economic crisis, the need to offer guests truly incredible experiences that are supported by ever-evolving best practices has never been more essential. Indeed, the future of the hospitality sector is constantly changing and there is currently a lot of uncertainty for hoteliers given the current cost-of-living crisis and exorbitant energy costs.

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Tripadvisor, Airbnb, Expedia, Booking.com web traffic bodes well for 2023

PhocusWire

New report from Similarweb suggests visits to the biggest online travel agencies in December increased enough on both a monthly and yearly basis to keep "revenge travel" going into the new year.

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Reputation Management for Hotels

Revenue Hub

The perception of your hotel can influence the decision of potential visitors and impact future business. NB: This is an article from Travelboom Managing your brand reputation in the digital space takes careful monitoring of reviews across the web, including OTAs and forums, social media posts and more. Investing in the time to respond to and engage with your customers isn’t a small undertaking, however with the right strategy and management tools, you can forge the perception of your hotel bran

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Saudi Arabia's Diriyah Gate Development Authority (DGDA) Project: What You Should Know

Travel Pulse Destinations

The project aims to be "one of the world’s foremost lifestyle destinations for culture and heritage, hospitality, retail, and education.

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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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James Beard Foundation Awards 2023: Winners, News, and Updates

EATER

James Beard Foundation Everything you need to know about the restaurant, chef, and media awards The James Beard Foundation Awards are among the highest honors in the American food world. Semifinalists for the restaurant and chef awards will be revealed on Wednesday, January 25, with finalists to be announced on Wednesday, March 29. Media nominees — including everything from cookbooks to podcasts to TV shows — will be revealed on April 26, with winners to follow quickly after on June 3 at a celeb

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How to Improve Your Hotel’s Ranking on TripAdvisor?

Revenue Hub

Have you ever wondered how to improve your hotel’s ranking on TripAdvisor ? NB: This is an article from Experience Hotel TripAdvisor is an invaluable tool for businesses in the hospitality industry. Not only does it allow customers to leave reviews and ratings, but businesses are also ranked against other similar establishments. Higher rankings can lead to more exposure and therefore more bookings.

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Best Practices for Marketing a Hotel’s Non-Accommodation Areas

Revfine

Question for Our Hotel Marketing Expert Panel What are your best practices for marketing a hotel/resort’s non-accommodation areas, e.g., spa, golf, etc.? How can hotels creatively target niche audiences for these areas, especially in low season? Our Marketing Expert Panel Joanne Greene - Hospitality Expert Jolien Alferink The post Best Practices for Marketing a Hotel’s Non-Accommodation Areas appeared first on Revfine.com.

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US Hotel Forecast Still Positive as Recession Looms

Travel Pulse Hotels

While 2023 is shaping up to be positive, 2024's outlook doesn't look as good.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i