Sun.Sep 04, 2022

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Hotel Concierge: Learn About Guest Services Representatives of a Hotel

Revfine

A hotel concierge is a specialist customer service representative, tasked with receiving guests, responding to guest needs, and helping to provide a pleasant all-round guest experience. In this article, you can learn more about what a hotel concierge is, what the role entails, and why these guest services reps are so valuable. Quick Menu The. The post Hotel Concierge: Learn About Guest Services Representatives of a Hotel appeared first on Revfine.com.

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What to Include in Your Hotel’s Brand Guidelines?

Revfine

When potential guests interact with your hotel's brand for the first time, they develop an impression within seven seconds or less. Your brand identity is the personality that defines your hotel in your guest's eyes. This includes your visual design, unique selling point, brand values, value propositions, and how your brand interacts with customers.