Fri.Apr 21, 2023

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AI, oh my!

Boutique Hotel News

The hype around AI and its impact on hospitality and travel shows no sign of abating. In a recent BHN webinar we explored how advanced technology is shaping hotel operational management and the guest experience. Since then, a number of travel technology companies such as Duve , Expedia and HiJiffy have launched new tools and programs powered by the generative AI tool, ChatGPT.

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PMS for Small Hotels: How it Can Help Achieve Operational Excellence

Hotelogix

The post <strong>PMS for Small Hotels: How it Can Help Achieve Operational Excellence</strong> appeared first on Hotelogix.

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Laurence Llewelyn-Bowen revamps The Dial House Hotel

Hotel Owner

Interior designer and television personality Laurence Llewelyn-Bowen has revamped the The Dial House Hotel in Bourton-on-the-Water Cheltenham, giving a new look to five of the property’s suites. The Dial House was first built in 1698 by local architect Andrew Paxford. The LLB team designed five suites, each designed after its inspirational Arts and Crafts hero; Oscar (Wilde), Owen (Jones), Walter (Crane), Aubrey (Beardsley) and May (Morris).

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Hyatt Regency Mexico City Insurgentes Announces Official Opening

Hospitality Net

Located across from the World Trade Center and Convention Center and Pepsi Center WTC, the modern 201-room hotel is conveniently located on the iconic Insurgentes Sur avenue, offering guests the perfect combination of contemporary and functional accommodations

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Hard Rock Hotel to rebrand as The Cumberland in May

Hotel Owner

London’s Hard Rock Hotel will rebrand as The Cumberland at the end of May, the Clermont Hotel Group has stated. Situated in one of the city’s most sought after locations at Marble Arch, the 1000-bedrommes hotel will continue to champion London’s cultural and music scene, inspired by its rich history of housing music legends. Jon Lucas, chief operating officer, Hard Rock International, said: “London will always be a special city as the birthplace of our brand, and it’s been a privilege to offer

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The Varsity in Cambridge unveils £1m refurbishment

Hotel Owner

Independent boutique hotel and spa, The Varsity in Cambridge, has undergone a £1m refurbishment of both of its restaurants, its roof terrace and spa, and has begun work on renovating all 48 bedrooms and suites. Working with interiors brand Colefax and Fowler, The Varsity internal design team has redesigned both SIX Brasserie and the River Bar Steakhouse and Grill, as well as the roof terrace and the spa’s shower facilities.

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Opportunistic Outlook: Mehul Patel on NewcrestImage’s Acquisition Strategy

Lodging Magazine

In 2022, NewcrestImage acquired nearly 90 hotels. Managing Partner and CEO Mehul Patel expects to top that number in 2023. To date, the Dallas, Texas-based company is well on its way to acquiring 100 properties this year: In March alone, NewcrestImage announced two joint venture (JV) acquisitions with Phoenix, Arizona-based Hospitality Capital Partners (HCP), adding a 16-hotel portfolio spanning nine states and an 11-hotel portfolio spanning seven states.

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Clayton Hotel Cardiff Lane to receive €22m extension upgrade

Hotel Owner

Irish hotel operator Dalata Group has announced its plans to upgrade the extension of its Clayton Hotel on Cardiff Lane in Dublin’s docklands in an investment worth €22m (£19.4m). News of the projects comes as the company posted a planning notice to revise a planning approval and upgrade redevelopment plans at the Cardiff Lane hotel close to the Bord Gáis Energy Theatre.

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Does opportunity knock for hotel investors?

Hospitality Net

Investors have been waiting in the wings of the hotel sector since the start of the pandemic, certain that there would be bargains to be had in the form of distressed assets. In the event, government support and understanding banks (we understand banks don’t want to find themselves owning hotels) kept everyone in business.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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Doxford Group unveils The Tempus opening date

Hotel Owner

The Doxford Group has announced that its new hotel, bar and restaurant, The Tempus at Charlton Hall Estate will open on 6 May. The new venue will have 15 guest bedrooms and suites, a ground floor bar, restaurant and orangery. The new bedrooms sit alongside existing accommodation on the estate including Pole Barn, Farmhouse, Farm Cottage and The Lookout.

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Metaverse 101 for Hoteliers: A Step-by-Step Guide to Embrace the Future of Hospitality

Hospitality Net

As advancements in virtual and augmented reality technology, blockchain, and Web3 continue to shape our world, the idea of a metaverse is becoming more of a reality. For those unfamiliar with the workings of the Metaverse, it can be daunting and perplexing. However, it presents many opportunities for hoteliers and other entrepreneurs, and it is essential to navigate this new frontier and kickstart its business potential.

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Earth Day 2023 | CSR with Mews partners

MEWS

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Economic Uncertainty Be Damned, Revenge Travel is Unstoppable!

Hospitality Net

As some experts speculate that consumer savings will dwindle and there will be less travel in 2023, our early market indicators show a different story. Currently, the revenge travel trend is holding strong, and exponential levels of demand and direct bookings seem likely to continue growing in 2023. Keep reading this article to find out why we expect travel to continue with a vengeance in 2023.

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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From Cashier to VP: How 4 Restaurant Execs Climbed the Ladder

7 Shifts

What comes to mind when you think of success in the restaurant industry? A colorful TV personality or a renowned cookbook author? Not every restaurant worker wants to be a celebrity chef. Maybe you started your role as a part-time gig and want to explore what the industry has to offer. Maybe you realized hospitality is your passion. You can grow your career in restaurants and make it your profession.

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The Ameswell Hotel Announces Ambition to Become Carbon Neutral

Hospitality Net

The Ameswell Hotel, a new design and technology-oriented independent hotel located in the heart of Mountain View, California, today announces their plan to become carbon neutral by the year 2024. Following their recent recognition as the newest hotel in California to be awarded the Leadership in Energy and Environmental Design (LEED) Silver Certification by the U.S.

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Wizz Air Is Now Offering Flight Subscriptions

Travel Pulse Destinations

The six-month subscription pass, which must be paid for in six fixed monthly payments, allows travelers to take either a one-way or return trip each month.

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Building ecosystems: An answer to 21st century education 4.0

Hospitality Net

"Ecosystems are a group of interconnected and diverse actors, that complement each other and create added value" (John C. Moore, 1993). In the context of higher education, adopting an ecosystem framework can help expand the learning experience so that opportunities flourish and new, collaborative solutions are generated to respond to today’s changing environments.

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.

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Clementine Paddleford’s ‘How America Eats’ Chronicled the Tastes of a Nation

EATER

Eater The book offers a vivid portrait of midcentury regional cooking and a glimpse of its proudly idiosyncratic author If Clementine Paddleford, who reigned as food editor at the New York Herald Tribune from 1936 until the paper died 30 years later, had not been a real person, she could only have existed in a comic strip. Imagine, please, a woman with big blue eyes and fluffy blonde hair, dressed in flowing skirts and billowing capes like a proto-Stevie Nicks and accompanied by her cat/sidekick

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You Too Can Be As Good As Amazon… Maybe!

Hospitality Net

For a number of years, I’ve preached that our customers no longer compare us just to our direct competitors, but instead to the brands they enjoy doing business with the most. In other words, the ones that provide the best customer service and experience. In many of my customer service and CX keynote speeches, I’ll ask the audience to shout out the companies they love doing business with.

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ChatGPT in the business travel world

PhocusWire

The corporate travel world is considering how it might boost productivity internally as well as the customer experience externally using ChatGPT and other generative AI solutions.

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BirchStreet Systems Exhibiting at The Hospitality Show in Las Vegas

Hospitality Net

BirchStreet Systems, the market leader in P2P software for the hospitality industry, announces it is exhibiting at The Hospitality Show, a brand new industry event hosted by The Venetian Resort in Las Vegas, this summer.

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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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7 Benefits of Hotel Automation for Revenue Managers

Revenue Hub

Being a hospitality revenue manager isn’t an easy job. You’re constantly analyzing, strategizing, deciding, executing, streamlining, and monitoring…etc. NB: This is an article from IDeaS You must generate new business while maintaining existing clients, balance your business mix and then manage all the stakeholders. It’s… a lot of work. But, that’s where automation can help.

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NRN editors discuss the sauce wars, McDonald’s “best burgers ever,” and the Taco Showdown

Nation's Restaurant News

Plus, hear from Scott Uehlein, vice president of culinary excellence and innovation at MOD Pizza

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The State of Hotel Technology in 2023

Revenue Hub

This year should see many hotels using technology to enhance their offering. NB: This is an article from Shiji It is first necessary to take a step back and evaluate the technology platforms already in place before strategically building upon them. We saw this happen very recently, with the COVID-19 pandemic forcing everyone to quickly jump into digital in new ways.

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Hotel and rail are segments to watch in Spain

PhocusWire

This Phocuswright report provides a comprehensive view of the Spain travel market, including detailed market sizing and projections, distribution trends, analysis of major travel segments, key developments and more.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i