Tue.Nov 15, 2022

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Hype works both ways with the Metaverse and Web3

eHotelier

All blockchain implementations must be framed not in terms of what the current hype is but in terms of the fundamentals of hospitality: enhancing the onsite experience and the overall value for customers above all else.

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Langham Hospitality debuts millennial brand in Hong Kong

Boutique Hotel News

China: Langham Hospitality Group’s latest brand, Ying’nFlo, has launched with an upper midscale hotel in Wanchai, Hong Kong. Ying’nFlo has been designed for millennials and Gen Zs. The pipeline already includes a hotel in Xiamen and Langham Hospitality plans to expand the brand within the region. Architects and interior designers Linehouse have worked on the first project, with Berlin-based artist Josephine Rais creating an outdoor mural.

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Is There a Right Way to Raise Prices?

Modern Restaurant Management

Due to many factors including inflation and supply chain challenges, restaurant owners and operators have been faced with tough choice about raising menu prices. Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their insights on whether there is an effective way to raise menu prices, any alternative and how can you do so without alienating guests.

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Romaine Scott appoints as Hotel Manager in Big Cypress Lodge

eHotelier

Big Cypress Lodge, a wilderness-inspired hotel inside the 32-story Memphis Pyramid, today announced the appointment of Romaine Scott as Hotel Manager. Scott will oversee operations for the 103-room city hotel, which serves as a one-of-a-kind Bass Pro Shops retail and lifestyle experience from founder Johnny Morris.

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Planning Your Restaurants Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Life at Mews interview: Francesco Longo

MEWS

You may have heard us talk about how amazing the Mews culture is. If you haven’t, your first port of call should be the culture section on our careers page. Our Instagram also gives you a good flavor of life at Mews.

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More Trending

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Grayson Hotel opens in NY City

Boutique Hotel News

US: Grayson Hotel, a new build property part of The Unbound Collection by Hyatt , has opened in New York City. Owned, developed and managed by the Fortuna Hotel Collection, the project marks the first Unbound Collection by Hyatt hotel in the city. It has been designed by MarceLLO Pozzi Architecture & Design (MLLO) with guest rooms by The Setting New York and the dining venues overseen by Dutch East Designs.

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Net Zero Carbon events roadmap is launched at COP27

eHotelier

Collaboration, commitment and consistency emerged as key themes when the Net Zero Carbon Events initiative launched its Roadmap at the United Nations Climate Change Conference, COP27, in Sharm El Sheikh, Egypt.

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The impact of self-service technology on hotel guest experience

MEWS

In a digitally-driven world, having a technology-forward hotel is essential to manage and exceed guest expectations. Self-service technology is a great way to positively impact the hotel experience, allowing guests to take their hotel journey into their own hands, providing convenience and speed while enhancing the level of service, even during off hours.

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Latin America’s Hotel construction pipeline are up 22% YOY

eHotelier

In the Q3 2022 Latin America Construction Pipeline Trend Report from Lodging Econometrics (LE), analysts report the total construction pipeline stands at 548 projects/90,728 rooms, down 5% by projects and 12% by rooms, year-over-year (YOY).

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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Royal Caribbean Reaches Biggest Deal Ever With PortMiami

Cruise Hive

Royal Caribbean has reached a staggering deal with PortMiami for terminal development, passenger movements, and new jobs in the region. The post Royal Caribbean Reaches Biggest Deal Ever With PortMiami appeared first on Cruise Hive.

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Course for you: Monitor work operations

eHotelier

At the core of successful operational planning is an understanding of workflow organization and how different tasks can be coordinated effectively.

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How technology is putting choice in the hands of the traveler

Hotel Business

By Hari Nair. Today’s travelers have an unprecedented level of power when it comes to booking their trips online. With a simple search, millions of travelers can be connected to their choice of brands and experiences. Travelers can select how they want to travel by sharing preferences, instantly enabling them to compare options for where they might want to stay.

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Hilton 2023 Trends Report Reveals Latest Traveler Expectations

Lodging Magazine

MCLEAN, Virginia—If 2022 was the year of the changed traveler, 2023 is the year of the evolved traveler. Hilton released its 2023 trends report, The 2023 Traveler: Emerging Trends That Are Innovating the Travel Experience, a Report From Hilton, which reveals the latest consumer expectations following a year when travelers showed up in record numbers.

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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The A to Z Guide to Restaurant Lingo in 2022 (100+ Restaurant Terms Explained)

Eat Restaurant Management

86 that dish? Camper? Kill it? In the weeds? If you are new to the restaurant industry or a seasoned veteran looking to be more involved in the process, you are definitely going to have to brush up on your restaurant lingo. Terms such as the ones above are used on a daily basis in most restaurants, and while some terms are more common than others, you should definitely learn what they mean - lest you make a fool of yourself in front of your staff.

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Your ultimate guide to Google Hotel Ads

SiteMinder

Google is no longer just a search engine and a verb, but also one of the top places where travellers begin their hotel search. Within just a few clicks, their search can be narrowed down to a handful of properties, with the top listings benefiting tremendously in shaping their perception of what is available and within their budget. Hoteliers worldwide must embrace this opportunity to attract guests who rely on technology to guide their decision-making.

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Crest Hotels acquires The Metropole Hotel and Spa in Wales

Hotel Owner

Crest Hotels has announced its acquisition of the independently-owned Metropole Hotel and Spa in the spa town of Llandrindod Wells in Powys, Wales. . It is reported that the property has been “highly” successful and has been operated by the same family since 1897. More recently, it had been under the stewardship of the fifth generation of the family. .

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Prowess in Purchasing: Top Agents Share Their Approaches to Today’s Market Challenges

Lodging Magazine

Especially in these volatile post-pandemic times, purchasing hotel products—from FF&E to F&B—calls for resourcefulness and foresight. Challenged by both price increases and supply chain disruptions, buyers do well to exercise all the best practices at their disposal, including flexibility in product selection when possible, closely monitoring price fluctuations, exploiting volume buys, and maintaining regular communications with suppliers.

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.

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Art’otel set to officially launch in February

Hotel Owner

Art’otel London Battersea Power Station has announced that it will officially launch on 21 February 2023, with doors open from 12 December 2022 for first stays. The first UK opening for the art’otel brand, the launch is aiming to offer a “one-of-a-kind hotel experience that fuses art, design and hospitality with never-before-seen views”. It will feature a rooftop bar with a heated infinity pool and hot tub, as well as the Tozi Grand Cafe.

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AI-powered massage is on its way

Hotel Business

As the interest in wellness continues to grow in the travel industry, so does the difficulty in finding labor to fill the positions needed to provide for guests. A new company has a solution that it says can help both aspects of this problem. “Aescape is helping the hospitality industry meet the growing demand of the wellness industry by delivering a labor augmentation solution that enables hotels to increase customer demand, satisfaction and retention through an innovative massage therapy solut

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Hastings Hotels unveils three senior appointments

Hotel Owner

Hastings Hotels has announced three new director positions, as Aileen Martin becomes commercial director, Archana Dharni becomes marketing director and Eoin McGrath, who was previously luxury sales manager, has been promoted to assistant sales director. . In her new role as commercial director, Martin will oversee the strategic development and commercial plans of the Sales and Marketing departments.

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Review: If ‘The Menu’ Makes You Uncomfortable, That’s Because It’s Supposed To

EATER

Eric Zachanowich. The Ralph Fiennes movie, part horror film and part dark comedy, takes the cult of fine dining to the extreme What would you give to have the best dinner in the world? That’s the question The Menu , a new film from director Mark Mylod, seeks to unravel. Would you make the pilgrimage to a tiny isolated island, throw your lot in with just a dozen other diners for the evening, and shell out more than $1,000 per person for the experience?

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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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Adagio names Jean-Marc Schnell as COO

Hotel Owner

Adagio, the European aparthotel provider, has appointed Jean-Marc Schnell as its new chief operating officer and member of the Management Committee. The group said Schnell aims to “capitalise on the strong growth in activity of the brand to mobilise the talents of the sector and use his accomplished experience as a leader in the hotel industry, acquired on three continents over 30 years”.

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MDO launches sustainability calculator and certification program

Hotel Business

Hotel performance management platform myDigitalOffice (MDO) has released an online sustainability calculator and certification program aimed at shining the spotlight on hotel owners and operators dedicated to reducing their environmental footprint. The calculator allows any hotel company to enter information specific to their sustainable operating processes and apply for MDO Sustainability Certification , which can be included in the organization’s environmental, social and governance (ESG) mate

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Aimbridge EMEA to operate Heathrow T5 Hilton hotel

Hotel Owner

Aimbridge EMEA has been appointed to operate the 350-bed Hilton London T5 hotel at Heathrow Airport. The EMEA division, formerly known as Interstate Hotels and Resorts, is part of global hospitality company Aimbridge Hospitality. The company has been awarded the contract for the four-star property located at Heathrow Airport due to an existing successful partnership.

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Hot Topics—The Time Is Now: Prepare Your Business for 2023

Hotel Business

In the latest Hotel Business Hot Topics session, “The Time Is Now: Prepare Your Business for 2023,” in partnership with Entegra, Glen Haussman, founder/host, No Vacancy Live podcast, joins a panel of industry executives to discuss the current trends that will continue into 2023, new trends that will emerge and how group purchasing organizations can help to improve your bottom line.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i