eHotelier

MAY 4, 2023

Alaia Belize Autograph Collection, one of the largest waterfront resorts on the principal island of Belize, announced seasoned professional Scott McArdle as its new general manager. In his new role, McArdle will be responsible for daily operations at the hotel to assure optimum performance, guest satisfaction, and that the property upholds the high-quality standards of the Marriott brand.

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Guest Satisfaction 246

Boutique Hotel News

MAY 4, 2023

UK: Cumbria-based hotel Another Place is partnering with The Machrie, a hotel located on Islay off the west coast of Scotland, to launch a summer pop-up. For the month of August only, Another Place will launch a three-night, four-day stay at The Machrie hotel – which sits above a seven-mile beach on the island of Islay. Another Place has co-curated an itinerary with The Machrie to offer guests a travel package, which includes: • Three nights’ bed and breakfast • Two nights’ dinner –

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Concierge Book 130

eHotelier

MAY 4, 2023

The general manager must remove three significant obstacles that make it difficult for hotel salespeople to sell.

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Boutique Hotel News

MAY 4, 2023

UK: The UK’s travel and tourism sector is expected to see a boost of more than £200 million as a result of King Charles III’s Coronation weekend [6-8 May] and fortnight around those dates, as consumers travel across the country to celebrate with friends and millions across the UK make the journey to London to catch a glimpse of the historic event. This Saturday [6 May] marks the celebration of a new monarch for the first time in nearly 70 years, after the Coronation of Queen Elizabeth II in Jun

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Travel and Tourism Book Events Business Development 130

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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

Guest Satisfaction

eHotelier

MAY 4, 2023

Australia and New Zealand’s largest hotel operator, Accor, announces its continued expansion across Australia, with the signing of two new Sydney hotels with Sachin Sabharwal.

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eHotelier

MAY 4, 2023

Washington D.C.'s newest preeminent lifestyle destination, The Morrow Hotel, introduces Tauseen Malik, a business development strategist and hospitality management professional, to the position of general manager. In this role, Tauseen will continue to define the identity of The Morrow, a hotel located in the heart of Washington D.C.'s burgeoning NoMa's neighborhood, an exciting hub of culture, culinary delights, and destination-driven experiences and offerings for locals and guests alike.

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Business Development Hospitality Management 130

Horizon Hospitality

MAY 4, 2023

FOR IMMEDIATE RELEASE: CONTACT: Scott Samuels, CEO Tel: (913) 333-3190 Email: scott@horizonhospitality.com Web: www.horizonhospitality.com Horizon Hospitality Named a 2023 Forbes Top Professional Recruiting Firm. [Overland Park, KS – May 4, 2023] Horizon Hospitality Associates, a leading recruiting and executive search firm specializing in the hospitality industry, is proud to announce its inclusion in the list of Top Professional Recruiting Firms for 2023 by Forbes and Statista.

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Information Marketing 130

eHotelier

MAY 4, 2023

IDeaS, a SAS company, a leading provider of hospitality revenue management software and services, announced today that it has achieved Amazon Web Services (AWS) Travel and Hospitality Competency. The designation recognizes that IDeaS has demonstrated deep domain expertise in core revenue management applications.

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Boutique Hotel News

MAY 4, 2023

US/UK: Hotel collection Graduate Hotels has appointed Michaella Solar-March as the group’s chief marketing officer. Solar-March brings nearly 20 years of marketing experience to the role, having worked with various companies in the lifestyle, hospitality and real estate industries including Rockefeller Center, Tishman Speyer, Soho House, and Sonos. Most recently, Solar-March served as chief marketing officer for MA Hotel Management at MA Financial Group.

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Marketing 130

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Strategic Planning

eHotelier

MAY 4, 2023

In Spring 2025, The Elsby Hotel will debut as a full-service, 82-room boutique hotel in the heart of New Albany, IN. Located at 117 East Spring Street in New Albany’s Downtown Historic District, the hotel is an adaptive reuse of the Elsby Building, a 100-plus-year-old building that previously housed office space. It was purchased in June 2021 by co-owners Steve Resch, of Resch Property Group and Resch Construction, and Chad Sprigler, of The Sprigler Company, both based in New Albany.

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Modern Restaurant Management

MAY 4, 2023

A 10-percent discount for a local restaurant is of course appreciated, but when looking to grab the attention of new customers – offering free food via direct mail has proven to be a more effective strategy. Benefits of Freebies Everyone enjoys getting things for free. Whether it’s a side of fries, a bread basket, or a birthday dinner, the psychology of freebies is innate.

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Customer Service Communication Marketing 98

eHotelier

MAY 4, 2023

As reported in the recently released Construction Pipeline Trend Report for Canada by Lodging Econometrics (LE), at the close of Q1 2023, the country’s hotel construction pipeline currently stands at 283 projects/37,683 rooms. Canada’s total construction pipeline increased 10% by projects and 5% by rooms year-over-year (YOY).

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Xotels

MAY 4, 2023

Inflation, labour issues, and rising cost to meet the needs of an increasingly tech-savvy and sophisticated guest journey. Is there anything more pressing on the minds of hoteliers, preventing them from having sleepless nights thinking about how to bring down their hotel`s cost and keep their business afloat? With an ever-increasing amount of cost-associated challenges in our industry, this topic couldn’t have been addressed at a better time.

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Article Information Marketing Blog 108

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Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

Cost Reduction

eHotelier

MAY 4, 2023

The 43rd edition of Tourism Australia’s largest annual trade event, the Australian Tourism Exchange 2023 (ATE23), has officially opened on the Gold Coast with around 2,300 delegates expected to take part in the event at the Gold Coast Convention and Exhibition Centre.

Events 130

Events 130

Hotel Owner

MAY 4, 2023

Boutique hotel brand Sonas Collection has unveiled a £750k refurbishment across all three of its properties on the Isle of Skye, which saw each hotel get designed with an “elegant and modern twist”. The boutique operator has worked in partnership with local suppliers and furniture designer Select Contract Furniture during the refurbishment to “embrace the comforts of authentic Highland style”.

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Lodging Magazine

MAY 4, 2023

LAS VEGAS—MGM Resorts International reported financial results for the quarter ended March 31, 2023. “MGM Resorts is executing across all of its geographies and channels with record first quarter Las Vegas Strip Adjusted Property EBITDAR, consistently strong Regional Operations profit, MGM China’s swift return to profitability, and BetMGM’s anticipated positive earnings later this year,” said Bill Hornbuckle, CEO and president of MGM Resorts. “Beyond our continued e

Magazine 105

Magazine 105

Hotel Owner

MAY 4, 2023

The Bürgenstock Collection has announced that The Adria in Kensington will become its first property outside of Switzerland. The Adria is the fourth hotel in the collection, alongside Bürgenstock Resort Lake Lucerne, Hotel Schweizerhof Bern and Spa, and the Royal Savoy Hotel and Spa Lausanne. It was acquired by Katara Hospitality, parent company for the Bürgenstock Collection, in 2021.

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Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

Marketing

Lodging Magazine

MAY 4, 2023

A self-described gardener, Makeready President and COO Christine Magrann was tapped by Jimmy Merkel, CEO and founder of investment firm Rockbridge, in 2015 to take on a position that entailed tending to a relatively new variety of guest, one seeking a more personal experience than that offered by the traditional brands. Magrann recently shared with LODGING how she approaches providing the brand’s unique guest experiences much like a gardener, with patience, teamwork, and constancy, saying, [R

Magazine 105

Magazine 105

Hotel Owner

MAY 4, 2023

Rutland Hall Hotel and Spa, in North Oakham, is set to unveil its new wedding pavilion, which is set to hold up to 550 guests when opened this summer. Rutland Pavilion is set to be the hotel’s newest addition to its wedding and events offering. Due to be completed in June 2023, the large pavilion will be suitable for occasions including weddings, conferences, dinners and award ceremonies.

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Events 103

Hospitality Net

MAY 4, 2023

Radisson Hotel Group announces the signing of its first affordable, high design prizeotel property in the UK & Ireland region. Scheduled to open in Q1 2025 in Dublin, this landmark property follows a series of exciting signing and opening announcements for the prizeotel brand as it targets accelerated growth across EMEA in 2023.

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Scheduling 100

Hotel Owner

MAY 4, 2023

An eight-bedroom country inn in the Lake District is being marketed for £1.125m. Brook House Inn features eight-ensuite letting bedrooms, a 48-cover restaurant and 50-cover bar, as well as outdoor seating, separate owners’ accommodation and car parking. The inn’s food and beverage offering is “focused on serving guests”, with dishes made on the premises with local ingredients.

Marketing 102

Marketing 102

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Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

Marketing

Hospitality Net

MAY 4, 2023

Singapore, 04/05/23: Hotelogix, a globally leading cloud-based hospitality technology provider, said that Africa’s The Paradise and Wilderness Group has adopted its multi-property management system to gain centralised control over group operations. All 21 properties operating across Tanzania and Zanzibar are running on Hotelogix.

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Property Management 98

Hotel Owner

MAY 4, 2023

The 10-bedroom Museum Hotel in Oxford city centre has been brought to market with a guide price of £2.75m. The historic property, built in 1594, trades as a prominent high street hotel, and is positioned on St Aldates in the heart of Oxford city centre. It offers 10 en-suite, air-conditioned bedrooms, all equipped with modern amenities including keyless entry, flat-screen TV, Bluetooth speakers, Wi-Fi and work desks.

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Marketing Pricing 100

Hospitality Net

MAY 4, 2023

M3 Accounting Services, Inc. (“M3”) has achieved yet another remarkable accomplishment by being named the winner of a prestigious Gold Stevie® Award in the highly competitive Company of the Year - Hospitality & Leisure – Medium category in the 21st Annual American Business Awards®. This is a remarkable feat for M3, as they have secured this award for the second consecutive year in a row, reaffirming its exceptional performance and commitment to excellence in the hospitality industry.

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Accounting 98

Hotel Owner

MAY 4, 2023

The AC Hotel by Marriott Belfast recently launched a £300,000 investment into a new outdoor terrace. The terrace will serve up a varied menu with a selection of tapas, Mediterranean inspired dishes and traditional Irish classics, as well as an extensive cocktail and wine menu. Within the cocktail list is ‘The 1847’, in honour of the Belfast Harbour Act, created with flavours from the imports which made Belfast one of the busiest ports in Europe.

Marketing 99

Marketing 99

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As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.