Mon.Nov 28, 2022

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20 venues announced for new Sydney CBD dining precinct

Hospitality Magazine

Sydneysiders are gearing up to welcome new food and beverage destination Sydney Place come March 2023. The Lendlease project will comprise Jacksons on George by Maurice Terzini and DTLE alongside a number of eat streets and laneways in Circular Quay. The offering will span all-day dining on Crane Lane, takeaway-centric venues on Rugby Place and small concepts on hidden alleyway Underwood Street.

Magazine 264
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Customer feedback on hospitality experiences: 5 best practices

eHotelier

Why is asking for customer feedback so important and how can it be done to enhance the customer journey? The findings of a recent research project answer these questions that are vital to the success of any business, especially one based on hedonic experiences like the hospitality sector.

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A look at the Greek wine industry and its growth in Australia

Hospitality Magazine

France, Italy, Australia, the US and Spain dominate the global wine-making industry. But other countries with thousands of years of wine-making experience are fast ascending the ranks. Greece is one of them, and also happens to be one of the oldest wine-producing nations in the world. Greece’s natural landscape is home to range of varietals that have long been cultivated to make some of the most interesting wines on the market.

Marketing 246
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Why Restaurants Should Prioritize Technology In 2023 Budgets

Modern Restaurant Management

The post-pandemic restaurant industry has been continuously plagued by challenges. Between dining restrictions, inflation, and the ongoing labor shortage, many businesses have been forced to close their doors, change their operations, or otherwise look for alternative solutions. For many, that solution lies in technology such as self-service kiosks, QR codes, and online ordering.

Budgeting 172
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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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Former Pizza Hut operator faces court in Queensland’s Warwick

Hospitality Magazine

The former operator of a Pizza Hut outlet in south-east Queensland is in court for allegedly failing to pay two workers their annual leave entitlements. The Fair Work Ombudsman has commenced legal action against IFITS Food Co Pty Ltd, which was the franchisee for the store located on Albion Street, Warwick, until the company ceased operating the outlet late last year.

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Andrew McConnell to open spin-off Gimlet bar in Melbourne

Hospitality Magazine

Andrew McConnell’s Trader House restaurant group has confirmed a new project is in the works. The chef announced last week that he is planning to launch an intimate bar on 165 Flinders Lane in Melbourne’s CBD, just a short walk from the award-winning fine diner Gimlet. The lease has been locked in, with Sydney-based design firm ACME (who worked on Gimlet) set to renovate the space.

Magazine 130
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Beverly Hills Hotel and Hotel Bel-Air appoint Jim R. Hedges, IV as Curator of the Arts

eHotelier

James R. Hedges, IV has been appointed Curator of the Arts for The Beverly Hills Hotel and Hotel Bel-Air. In this position, he will oversee the art program across both hotels.

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Cvent teams up with Zoom to deliver hybrid events

Boutique Hotel News

Worldwide: Meetings, events and hospitality technology provider Cvent has announced it will partner with Zoom Video Communications to power hybrid events. . Organisations that are already working with the Cvent platform for in-person events will soon be able to integrate with Zoom Events to deliver a hybrid experience. . The capabilities to host hybrid events will be made available through Cvent’s app, and soon in the Zoom App Marketplace.

Events 130
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Radisson Hotel Group signs Glasgow declaration and reaffirms strong sustainability

eHotelier

During this year’s COP27 in Egypt, Radisson Hotel Group, one of the leading international hospitality groups, reaffirms its strong commitment to sustainability by signing the Glasgow Declaration and encouraging other hospitality groups to join the call for strong actions to halve emissions over the next decade and reach Net Zero emissions as soon as possible before 2050.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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SHA and UKGBC form partnership

Boutique Hotel News

UK: The Sustainable Hospitality Alliance (SHA) and the UK Green Building Council (UKGBC) have partnered to enhance the sustainability of new and existing hotels. . SHA and UKGBC will collaborate on research, data sharing, and roll out pilot initiatives across hospitality businesses – all with a view to standardise the industry’s efforts of decarbonising existing buildings.

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Early international interest in Darwin Convention Centre Hotel

eHotelier

The Expression of Interest for the Darwin Convention Centre Hotel is now open with six international hotel operators already interested in the project.

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Former Norwegian Cruise Line Ships Arrive for Scrapping

Cruise Hive

Two former Norwegian Cruise Line cruise ships, Windward and Dreamward, have arrived in India for scrapping. The post Former Norwegian Cruise Line Ships Arrive for Scrapping appeared first on Cruise Hive.

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Sabre, Conferma Pay and Mastercard join forces

eHotelier

This collaboration with Mastercard is the next step in advancing Sabre’s goal to create an open and independent travel payment ecosystem. .

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No-Code Technology: The Key to Unlock the Future of Your Business

Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

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How Hydrogen-Powered Passenger Trains Are Transforming European Rail Travel

CN Traveler

Passengers can now ride these eco-friendly hydrogen-powered trains, which emit only steam, and are set to widely expand throughout Europe by 2035.

Training 127
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Lodging Econometrics: Q3 2022 Global Construction Pipeline Updates

Lodging Magazine

Lodging Econometrics has released construction pipeline updates from regions across the world. Many of the global regions saw increases in their construction development pipelines but vary in the amount they have grown during Q3 2022. United States According to the third quarter Construction Pipeline Trend Report for the United States from Lodging Econometrics, the U.S. construction pipeline stands at 5,317 projects/629,489 rooms, up 10 percent by projects and 6 percent rooms year-over-year (YOY

Magazine 113
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Travelodge delivers ‘record’ results in Q3

Hotel Owner

Travelodge has delivered “record” financial results in its third quarter, as total revenues hit £669.9m, up by 22.7% or £123.8m against 2019, and up by £295.2m against 2021. . In the period ended 30 September, UK like-for-like RevPAR was up 20.8% to £51.80 compared to 2019 (2019: £42.86), while like-for-like occupancy was up 0.7pts to 81.5%, and like-for-like average room rate was up 19.8% to £63.59. .

Budgeting 105
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STR: U.S. Weekly Hotel Performance Lowers Yet Shows Improvements Over 2019

Lodging Magazine

HENDERSONVILLE, Tennessee—U.S. hotel performance came in lower than the previous week and showed improved occupancy and revenue per available room (RevPAR) comparisons to 2019, according to STR’s latest data through November 19, 2022. This data does not include the Thanksgiving holiday. U.S. Hotel Performance November 13-19, 2022 Percentage change from comparable week in 2019: Occupancy: 63.0 percent (up 3.4 percent) ADR: $144.50 (up 15.9 percent) RevPAR: $91.02 (up 19.8 percent) Among the

Magazine 107
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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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London hotel occupancy overtakes UK for first time since 2020

Hotel Owner

Occupancy rates of London hotels increased again in October taking them ahead of the rest of the UK for the first time since 2020, according to the RSM hotels tracker. The data from RSM showed that occupancy rates in London were up from 73.9% in September to 76.3% in October. Occupancy rates of all UK hotels dipped slightly from 75.4% in September to 74.5% in October.

Pricing 105
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OTO Development promotes Heath to VP, real estate

Hotel Business

Stewart W. Heath IV has been promoted to VP, real estate at OTO Development , part of the Johnson Group. In his new role, he is tasked with overseeing the hotelier’s team of real estate development professionals who specialize in market and site identification, feasibility, contract negotiations and entitlement management for new hospitality development and acquisition opportunities.

Marketing 105
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Irish hoteliers ‘broadly welcome’ energy support, says IHF

Hotel Owner

As the sector calls on the government to reconsider its decision on 9% VAT rate, hoteliers across Ireland have “broadly” welcomed the energy support announced in the recent budget, according to the Irish Hotels Federation (IHF). However, it is reported that hotels and guesthouses are still seeking an amendment to criteria to ensure that “significant tourism employers” can receive appropriate support in the face of skyrocketing business costs and a “deteriorating” economic environment. .

Budgeting 105
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Caribbean Cruise Port Receives Six Cruise Ships in Single Day

Cruise Hive

One of the most popular cruise ports in the Caribbean, St. Maarten is recovering at record speed, welcoming six ships and 15,000 passengers in one day. The post Caribbean Cruise Port Receives Six Cruise Ships in Single Day appeared first on Cruise Hive.

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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Motto by Hilton to open UK hotel

Hotel Owner

Hilton has revealed plans to extend its Motto by Hilton brand to the UK with the anticipated opening of its first site in Glasgow on the banks of the River Clyde. The 186-room hotel will follow the brand’s European debut in Rotterdam, with the Netherlands hotel opening last week. Motto by Hilton Glasgow will join more than 160 Hilton properties across the UK and seven existing Hilton properties in the Glasgow area.

Catering 105
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Challenging Day at Major Homeport for Cruise Ship Passengers

Cruise Hive

Higher than anticipated traffic and congestion was a result of Wonder of the Seas' delay into Port Canaveral, but why? The post Challenging Day at Major Homeport for Cruise Ship Passengers appeared first on Cruise Hive.

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What strategies can hotels use to speed up their sustainability journey?

Hotel Owner

As COP 27 draws to a close, environmental risks dominate the headlines and climate-change-related risks account for three of the top risks by severity in the next 10 years. Heating is supercharging extreme weather and human-caused climate emergencies are accelerating in a divided world. At this most urgent of times, a sustainability action plan and strategy are something every business needs, complete with a timeline aligned with each country’s carbon law to be effective, trustworthy and gain st

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Carnival Cruise Line Clarifies Muster Drill Plan

Cruise Hive

Rumors are spreading that Carnival Cruise Line will return to in-person safety briefings, but the cruise line has clarified its policies. The post Carnival Cruise Line Clarifies Muster Drill Plan appeared first on Cruise Hive.

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.