Wed.Jul 27, 2022

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How Loyalty Programs Give Customers the Biggest Bang for Their Buck

Modern Restaurant Management

… and bring them back to restaurants for more. Digital loyalty programs surged 124 percent during the height of the pandemic, helping restaurants drive more frequent visits and higher check averages from devoted customers, according to market researcher NPD Group. The popularity of online ordering is motivating big fast-food chains to use rewards programs to hold onto new mobile app customers.

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The (Few) Things I Miss About Working In Restaurants

The Restaurant Manifesto

It was never easy, but the good times we had will always be special. The post The (Few) Things I Miss About Working In Restaurants appeared first on The Restaurant Manifesto.

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‘Everything Matters’ – Experts Discuss 2022 Restaurant Outlook

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders to give us their insights into how the industry has been doing so far this year and where they feel it's going. “It is an extremely challenging time for the restaurant industry as restaurateurs grapple with the difficulty of operating within an uncertain post-pandemic sales environment while simultaneously combating historic levels of food inflation, labor shortages and ongoing supply-chain issues.

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Get More Online Attention for Your Restaurant with These 5 Tips

Restaurant Engine

Grab online users attention to draw them into your restaurant. It’s never been more important to draw customers into your restaurant and increase your online ordering. You want to find new customers and retain your current ones through attractive and enticing marketing. In this article, we look at how you can get more online attention for your restaurant with these five tips. #1: Create a Strong Web Presence.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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How Chatime Canada Conquered Spreadsheet Mountain: Case Study

7 Shifts

Executive Summary. Region: Canada. Number of Locations: 75 and growing. Business Type: Bubble Tea. Problem : Team management was not consistently being handled across the business. Every location had their own version of the truth when it came to labor costs and productivity. A “spreadsheet mountain”. Solution : Cloud-based scheduling software. It helped franchisees lower labor costs as much as 13%.

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From EHL dress code to dress for: insights to professional appearance

EHL Insights

Dressing formally for work is a sign of respect in many cultures and industry sectors. EHL students are immersed from day one in a professional environment that prepares them to make a good first impression in any business situation. Since the school's inception in 1893, EHL dress code has been known for its strict adherence to sober, smart, practical elegance.

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New alliance forms to advance women leaders in hospitality

PhocusWire

The individual organizations will continue to work independently and will amplify their programs, messaging and initiatives through the alliance.

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How Dim Sum Legend Koi Palace Preserves the Legacy of Cantonese Banquet Culture

EATER

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Hopper, Trivago and Etraveli on innovating from the middle

PhocusWire

At Phocuswright Europe, the travel intermediaries discussed innovation strategies, mergers and acquisitions and economic challenges.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Ruby Tandoh Is Eating Gnocchi With Capers and Chile Crisp for Dinner

EATER

Daniela Jordan-Villaveces/Eater. Lately, the cookbook author has been in a cycle of one-pot meals, and this one happens to be “f **g delicious” We all could use a little dinner inspiration — even Ali Slagle, who dreams of dinner. In “Dinner Is Served” she asks colleagues about one night when they somehow transformed ingredients into dinner with all this life going on.

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MakeMyTrip halves loss, sees revenue recovery in all segments

PhocusWire

MakeMyTrip's revenue from air ticket, hotels and bus ticket sales have all improved significantly in the quarter.

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What Are We Wearing to Restaurants Now, Philly?

EATER

Naomieh Jovin. At Booker’s, a Southern food destination in West Philly, brunch brings out geometric jumpsuits, fresh haircuts, and colorful ceramic earrings Welcome to Best Dressed , an Eater series where restaurant diners show and tell what they’re wearing out to dinner, from the small details to the splashy pieces — and how they approached getting dressed for each spot’s specific scene.

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VIDEO: HalalBooking - Launch pitch at Phocuswright Europe 2022

PhocusWire

HalalBooking helps halal-conscious families find hotels that meet their specific needs.

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No-Code Technology: The Key to Unlock the Future of Your Business

Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

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How to Build a Hotels Sales Team: A Guide for Hotel Owners

eZee Absolute

The sales department in a hotel plays a prominent role in maximizing a hotel’s revenue. But is having a sales department enough? Nope! YOU NEED AN A-TEAM. You need a group of people who understand sales and go out of their way to drive measurable and incremental revenue. But again, how do you build a winning hotel sales team? Well, that’s exactly what I am going to talk about in this blog.

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Tour operators frustrated with new national parks reservation system

PhocusWire

A well-intended measure to promote sustainability is backfiring, causing tour operators to lose bookings.

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Using School Lunch, Republican Attorneys General Target USDA Anti-Discrimination Policy

EATER

Shutterstock. Twenty-two states are suing the USDA over its non-discrimination policies — potentially leaving schoolkids hungry Because it was not enough to try to ban them from playing sports, eliminate access to gender-affirming healthcare, or ban books that include even the mildest of LGBTQ plot lines, Republican attorneys general in 22 states across the country are taking their hatred of queer kids to a whole new level: by targeting the federal free school lunch program.

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Blue Star acquires majority stake in rentals software provider TravelNet Solutions

PhocusWire

TravelNet Solutions hopes to achieve unicorn status in the next four years.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program