Wed.Dec 14, 2022

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Why Mews raised $185mil to transform hospitality

MEWS

I’m delighted to share that Mews has raised a $185mil Series C investment round from a host of leading investment firms. I’d like to talk a little bit (I’ll try to keep it concise!) about how this massive vote of confidence in Mews is hugely exciting news not just for us, our customers and their guests, but for hospitality as a whole.

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Upgrading hotel PMS to cloud – Look before you leap

eHotelier

Migrating your PMS to the cloud could be one of the best moves your hotel groups ever makes. But, like all major projects, you need to approach with caution. Here are some valuable advice to help you avoid the biggest pitfall of all: the loss of guest profile data.

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Bake Bar arrives in Sydney’s Paddington

Hospitality Magazine

Artisanal sourdough brand Bake Bar has opened the doors to a new venue in Sydney’s Paddington. It’s the sixth Bake Bar store in the city, which also has locations in Randwick, Double Bay, Rose Bay, Darlinghurst and Harris Farm, Bondi Beach. The bakery is selling its signature artisanal loaves, pastries, cakes and also has a menu that draws upon Director Gili Gold’s Jewish heritage.

Magazine 246
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Higher interest rates put the brakes on commercial property transaction activity

eHotelier

The office sector has reclaimed its status as Australia’s most traded commercial property asset class as higher interest rates put a brake on overall transaction activity in 2022.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Icebergs Bondi reopens after 7-month redesign

Hospitality Magazine

Iconic Sydney fine diner Icebergs Dining Room has opened its doors once again, just in time to celebrate 20 years of business under Maurice Terzini. The Bondi restaurant has been redesigned by Lazzarini Pickering Architetti, with the firm returning the oceanside venue to its former glory. “I see how fortunate I am,” says Terzini. “This opportunity doesn’t come around often.

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Nomad talent fronts St Siandra restaurant at The Spit

Hospitality Magazine

Former Nomad chef Sam McCallum is heading up the kitchen at a new beachside restaurant launching in The Spit on Sydney’s North Shore. St Siandra will open its doors in February next year and offer a culinary experience that revolves around Mediterranean dishes teamed with a light and bright drinks program by Kurtis Bosley. The restaurant is the first project from Great Eats, founded by former chefs and restaurateurs Mitchell Davis and Gavin Gray.

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Marco Selva as Executive Vice President of Operations in SH Hotels and Resorts

eHotelier

SH Hotels & Resorts, a sustainable hotel brand management company that operates 1 Hotels, Treehouse Hotels & Baccarat Hotels & Resorts, today announced the hiring of Marco Selva as Executive Vice President of Operations. In this role, Marco will lead all operations for the company’s current portfolio consisting of three brands and a current total of 12 properties.

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Victoria by Farmer’s Daughters x Four Pillars’ Summer Sessions

Hospitality Magazine

Alejandro Saravia’s Victoria by Farmer’s Daughters will be teaming up with Four Pillars Gin to launch Summer Sunday Sessions next year. The sessions will take place every Sunday from 15 January until 26 March and will be held at the restaurant’s terrace bar. Guests will be able to enjoy bottomless Four Pillars gin cocktails as well as a seven-course seasonal menu curated by Saravia and his team.

Magazine 130
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RKS Hotels Group streamlines accounting processes for its Alberta Canada Properties

eHotelier

Two RKS Hotels Group Ltd. properties in Alberta, Canada, will go live with PVNG by Aptech this month. The enterprise accounting solution will automate all general ledger, accounts payable, statistics, financials, and bank reconciliation processes in the cloud for the Four Points by Sheraton Edmonton South and the Travelodge by Wyndham Edmonton West hotels.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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Ennismore Design Studio rebrands as AIME

Boutique Hotel News

Worldwide: AIME Studios, a team of 30 interior and graphic designers, has become the new creative entity under Ennismore. Since 2017, AIME (formerly Ennismore Design Studio) has worked across 12 brands and 22 properties, overseeing 2865 hotel rooms, 30 restaurants and bars and 17 meeting and event spaces. The team has helped to create brands such as Gleneagles, The Hoxton, SO/, TRIBE and Working From_.

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Songtsam appoints celebrity chef Qisheng Su

eHotelier

Songtsam, an award-winning luxury boutique hotel collection and DMC located in the Tibet and Yunnan Provinces of China, announced the appointment of the renowned Celebrity Chef Qisheng Su, as Food and Beverage Consultant, bringing new inspiration to the culinary offerings of the Group’s properties. Chef Su has already curated a new menu for the recently opened Padma Pu’er Hotel in Yunnan, the first hotel of Songtsam’s new sub-brand, Padma.

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Uncommon Hospitality reveals Maine 2023 opening

Boutique Hotel News

US: Family-owned Uncommon Hospitality has announced its latest project, The Longfellow Hotel , will open in summer next year. Located across the road from the group’s Francis Hotel, The Longfellow is a five-storey boutique property designed by Post Company. It will feature 48 rooms including four suites, a cafe and bar, seafood restaurant, and a spa.

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How to migrate your hotel data to a cloud PMS?

eHotelier

Latest White Paper details the risks of losing guest profile data during PMS upgrades, and how working with dailypoint™ can help avoid these and enable a smooth, low-hassle transfer.

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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Shiva announces The BoTree opening in 2023

Boutique Hotel News

UK: The BoTree, opening in July 2023 , will join its sister properties Middle Eight and The Guardsman in London and become a member of Preferred Hotels & Resorts’ Legend Collection. The BoTree will feature 199 rooms with 29 suites, two restaurants with one providing rooftop views, a live music club, a screening room and a fitness centre. Amsterdam-based designers Concrete have overseen the interiors of the Marylebone property.

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Berlin hotel performance fell in November

eHotelier

Berlin’s hotel industry reported lower performance month over month, according to preliminary November 2022 data from STR.

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Blockskye, Arise and Dtravel on blockchain in action for travel

PhocusWire

Blockchain-based travel systems are no longer a "someday" but are being used today. Executives from three companies using this technology explain the benefits.

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How the power of curiosity unlocks a career in analytics

SAS

For some, knowing what you want to do for a job comes very early in life. These people define their purpose and that calling crystallizes in their formative years during schooling and the pathway from education into the workforce feels linear. For many others, finding what they want to do [.]. How the power of curiosity unlocks a career in analytics was published on SAS Voices by Nicholas Quirke.

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.

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4 Ways Social Media Impacts a Restaurant’s Bottom Line

Restaurant Engine

You can improve your bottom line by picking a few social media platforms to use and grow. According to one source, more than 75% of people make a purchase decision based on something they see on social media, and that holds true for restaurants. Today’s consumer spends hours on social media each week, and if you aren’t leveraging the power of social media marketing, it’s time to get off the fence and take action.

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Dalata revenues to break company record in H2

Hotel Owner

Dalata Hotel Group has continued its previously-reported strong recovery in the second half of the year, with annual revenue expected to exceed €0.5bn (£0.43bn) for the first time in the company’s history. . In addition, the hotelier’s adjusted EBITDAi for the year ending 31 December 2022 is expected to be in excess of €182m (£156.5m) compared to €162m (£139.3m) in 2019.

Book 105
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IHG Hotels & Resorts Partners With PPDS to Deliver In-Room Entertainment

Lodging Magazine

PPDS announced a new partnership with IHG Hotels & Resorts, bringing its Chromecast built-in Philips MediaSuite hospitality TVs to deliver IHG’s next-generation in-room entertainment solution. Aligning the two companies to deliver guest experiences, IHG will begin introducing Philips MediaSuite TVs into selected hotels across all of its brands, including InterContinental Hotels & Resorts, Kimpton Hotels & Restaurants, Holiday Inn brand family, Crowne Plaza, voco, and Hotel Indigo in

Magazine 104
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Adagio opens eighth UK aparthotel in Glasgow

Hotel Owner

Adagio has unveiled its latest aparthotel, Adagio Glasgow Central, which opened on 1. December 2022, its eighth in the UK. The hotel design is inspired by Glasgow’s industrial history and offers apartments from £56 per night. It has 162 rooms all with fully-equipped kitchens with dishwashers, coffee makers, kettles, crockery and cooking utensils. The hotel is also pet friendly.

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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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The Hottest Trend of 2022: Worker Strikes

EATER

Marylu Herrera /Eater. From major chains like Starbucks to mom-and-pop spots, 2022 was a big year for worker-led labor action In 2022, after two years of working on the frontlines of the COVID-19 pandemic, workers across the country made clear that they’d had enough, and walked off the job. This year brought an unprecedented spike in strike activity across multiple industries, but from Starbucks to Chipotle to McDonald’s , nowhere was this surge of worker power on display more prominently than i

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St. Ermins Hotel names James Clark as hotel manager

Hotel Owner

The four-star deluxe St Ermin’s Hotel in London’s St James’ Park has appointed James Clark as the new hotel manager. Following his training at the De Vere Academy of Hospitality, Clark spent the last 13 years in senior management roles within the hotel industry. During his time with Hyatt Hotels, he led both the Andaz London Liverpool Street and Great Scotland Yard Hotel to record customer service results and top TripAdvisor ratings.

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The Power of Social Media in the Hotel and Hospitality Industry

Revenue Hub

Social media is a powerful tool for hotels and hospitality businesses to reach their target audiences, build relationships with customers, increase brand awareness, and drive more direct bookings. NB: This is an article from UP Hotel Agency. According to Revenue Hub, 97% of millennials share photos on social media during travels, whilst 71% of travel agencies report better interactions with consumers when committed to a social media strategy.

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Hilton London Metropole appoints Bill Fisher as GM

Hotel Owner

Hilton London Metropole has appointed new general manager Bill Fisher to head up the largest Hilton outside of the US, following its multimillion-pound refurbishment earlier this year. He brings 22 years’ experience with 14 years’ working within Hilton in a number of hotels worldwide, and in his new role will head up an over 300 strong team. Having worked with over 18 hotels worldwide in locations spanning the US, Singapore, China and Thailand, Fisher will “apply his strategic knowledge” of oper

Budgeting 105
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i