Fri.Jan 20, 2023

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SH Hotels & Resorts appoints SVP EMEA

Boutique Hotel News

EMEA: Hotel brand management company SH Hotels & Resorts names Robert Koren as SVP and area managing director of Europe, the Middle East and Africa. SH Hotels & Resorts have announced the launch of a European corporate office led by Koren. He is the new senior vice president and area managing director of Europe, the Middle East and Africa, where the group is planning to expand.

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Optimize Staff and Resources with Pre-Made Food Products

Modern Restaurant Management

Learn how the foodservice industry can stay competitive and fresh amid widespread food and labor shortages. As consumers watch food prices continue to rise, the demand for cost-effective meal solutions are prompting c-stores, full-service, and quick-service restaurants to increase their offerings. The sudden demand surge is often more than suppliers can handle, leaving many restaurant and c-store operators without staple ingredients.

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Gravity Haus announces financial partnership with EPR properties

Boutique Hotel News

USA: Adventure hotel brand Gravity Haus has announced a strategic financial partnership with EPR Properties for future acquisitions. EPR Properties are providing $64.5 million of debt refinancing for Gravity Haus’ current portfolio of six hotels. Additionally, the two have agreed to finance future acquisitions. Greg Silvers, chairman and CEO of EPR Properties said: “Gravity Haus is bringing thought leadership to experiential real estate and continues to demonstrate strong execution of their con

Book 130
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Hotels across the globe are increasing their IT budgets: What about you

Hotelogix

The post Hotels across the globe are increasing their IT budgets: What about you appeared first on Hotelogix.

Budgeting 130
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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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Belmond announces EMEA divisional leaders

Boutique Hotel News

EMEA: Luxury hospitality group Belmond has appointed Christian Boyens and Iain Langridge as VP’s of two newly created divisions. Beginning his new role on 23 January, Boyens will become VP and divisional leader of Southern Europe, overseeing the operations and management of Belmond properties across Italy, Spain and Portugal. Prior to joining Belmond, Boyens served as head of operations for urban hotels act LVMH Hotel Management/Cheval Blanc.

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Cambridge Lansdowne selects Aimbridge to manage Napa Valley hotel

Boutique Hotel News

US: Investment firm Cambridge Lansdowne has retained operator Aimbridge Hospitality for the recently acquired White House Inn Napa Valley. The White House Inn features 17 rooms, a private outdoor pool and hot tub, courtyard fire pit, a spa, guest lounge, on-site yoga and more. Future renovations of the interior and exterior of the property are in the pipeline.

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The Lancaster Landmark Hotel Company names Fergus Stewart as CEO

Hotel Owner

The Lancaster Landmark Hotel Company, a global collection of luxury hotels including The Landmark London, Royal Lancaster, K West Hotel and Spa and Basil Street Apartments, has promoted Fergus Stewart to CEO of the group, following upwards of 20 months in the role of deputy MD. Stewart, who remains in his position as general manager of Five Star Grand Dame Hotel, The Landmark London, has been promoted within the wider group, following a successful tenure, advancing his career to take the lead ac

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The Hotel Group adds two Seattle hotels

Hotel Business

The Hotel Group, a national hotel management, investment and development company and affiliate of Hotel Equities , has grown its Pacific Northwest hotel management portfolio with the addition of two Hyatt-branded hotels in downtown Seattle, Hyatt House Seattle Downtown Hotel and Hyatt Place Seattle Downtown Hotel. “We are pleased to add these two Hyatt’s to our portfolio and to continue our longstanding partnership with Kauri Investments,” said Douglas Dreher, CEO, The Hotel Group.

Marketing 105
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Hotel market to remain buoyant despite headwinds, report finds

Hotel Owner

The hotel market saw signs of recovery during the first half of 2022, followed by a 2.8% increase in the hotel price index for the second half of the year, according to Christie and Co’s hotel business outlook report. According to the report, uncertainty began to creep in due to macroeconomic conditions that slowed transactional activity within the sector.

Marketing 105
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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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First Hospitality Announces 2022 Growth, Increased Portfolio by 25 Percent

Lodging Magazine

CHICAGO—First Hospitality realized growth in 2022, increasing hotels under management by 25 percent. The company expanded into three new markets, bringing First Hospitality’s portfolio of branded and independent properties to over 50 hotels across 11 states. “One of the leading factors in the growth of our portfolio last year was the recognition from owners of First Hospitality’s ability to outperform the competition,” said David Duncan, president and CEO of First Hospitality.

Magazine 105
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Spearheading Hilton’s largest UK hotel

Hotel Owner

What is your background with Hilton, and what led you to the London Metropole? I have been working with Hilton for about 10 years in China. I started in Beijing as a director of operations at the Hilton Beijing, a beautiful, small boutique-style Hilton very close to the Forbidden City. After a few years in Beijing an opportunity came up to open the Hilton Chengdu in Western China in the Sichuan Province.

Catering 104
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How Another Broken Egg Cafe Dominates the Breakfast and Brunch Category

Fast Casual

Join Another Broken Egg Cafe President and Chief Executive Officer Paul Macaluso and Revel Chief Strategy Officer Chris Lybeer for a webinar focused on how technology—including fully integrated kitchen management—has helped the brand continue to improve their quality and speed of service.

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Pride of Britain Hotels appoints director of Business Development

Hotel Owner

Pride of Britain Hotels, a collection of luxury hotels around the British Isles, has announced the appointment of Katie Burns as its new director of Business Development. Burns will be working closely alongside CEO Kalindi Juneja to grow the awareness of Pride of Britain Hotels’ collection as well as develop the brand. She will also be responsible for running an active schedule of recurring events and training sessions for each of the Pride of Britain Hotel members.

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No-Code Technology: The Key to Unlock the Future of Your Business

Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

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Hospitality communication tech provider Akia secures $6M

PhocusWire

Akia says its two-way communication platform, powered by artificial intelligence, helps hotelsp enhance guest engagement, while its process automation system increases staff efficiency and drives revenue.

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Edge Hotel School appoints first ever researcher

Hotel Owner

Edge Hotel School has appointed Dr Weizheng Zhang as its first ever researcher after it launched as a centre for hospitality and tourism research. Dr Zhang completed his PhD at the School of Hospitality and Tourism Management at the University of Surrey and is an expert in hospitality entrepreneurship, risk and uncertainty, and migration. In April 2022 he published a paper which looked at uncertainties caused by the Covid-19 pandemic and the impact on small-and medium-sized bed-and-breakfast ent

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7+ Awesome Restaurant Super Bowl Specials and Promotions for 2023

7 Shifts

Super Bowl Sunday is one of the most important days for restaurants across the United States. On this day, millions of people gather to watch the biggest game of the year, and many of them do so at restaurants and bars. This means big business for restaurants, and a surge in customers and sales. In 2019, diners spent $81.30 on average during Sunday's game.

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Building Loyalty Programs that Improve Your Bottom Line

Fast Casual

In this webinar, members from both Revel Systems® and Como®—a Revel Integrated Partner and leader in customer engagement and loyalty solutions—discuss how integrated loyalty solutions can help encourage repeat guest visits, drive increased revenue, and directly improve your bottom line.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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Zhajiangmian Is a Noodle Dish With a Universal Fan Base

EATER

Dina Ávila/Eater Originally from North China, it’s been adapted — and avidly embraced — wherever it’s traveled As a kid, Josh Ku often went to Taiwanese restaurants in Flushing, Queens. A highlight of these family trips was zhajiangmian — a bowl of thick, chewy fresh wheat noodles covered in a savory-sweet pork-studded gravy and showered with chilled cucumber shards.

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MyDigitalOffice acquires business intelligence solution InTouch Data

PhocusWire

Australia-based InTouch, founded in 2001, offers a user-friendly platform that captures a hotel's revenue streams in one place and helps owners and operators make profitable decisions.

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Hotels across the globe are increasing their IT budgets: What about you

Hotelogix

Budgeting 147
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Roomnet launches innovation lab to develop hotel tech

PhocusWire

Roomnet's new lab is dedicated to testing and integrating cutting-edge technology that it says will shape the hotels of the future.

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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Can a Point-of-Sale System Increase Revenue at Your Hotel

Hotelogix

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Pizza Brands to Watch in 2023

Fast Casual

We are honored to introduce the 2023 class of “Pizza Brands to Watch” and we look forward to finding out who makes future lists.

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STR: U.S. Hotel Performance Increases, Shows Mixed Comparisons to 2019

Lodging Magazine

HENDERSONVILLE, Tennessee—U.S. hotel performance rose from the previous week and showed mixed comparisons against 2019, according to STR’s latest data through January 14, 2022. U.S. Hotel Performance January 8-14, 2023 Percentage change from comparable week in 2019: Occupancy: 54.8 percent (down 5.5 percent) ADR: $144.81 (up 15.7 percent) RevPAR: $79.38 (up 9.3 percent) While none of the Top 25 Markets reported an occupancy increase over 2019, Dallas came closest to its 2019 comparable (do

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Executive Guide: Reputation Management X Brand Intelligence

Fast Casual

Chatmeter’s Executive Guide: Reputation Management X Brand Intelligence shows how you can expose critical VoC blind spots by tapping into 100% of the unstructured customer data that you won’t get from surveys and traditional reputation management solutions alone.

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.