Mon.Feb 06, 2023

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Energy flat rate – Positive aspects and dangerous facts

eHotelier

Some lodging establishments have decided to charge guests an additional energy flat rate. Here's a look at the pro and cons - what solution is best for you?

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2019’s no.1 restaurant in the world Mirazur comes to Sydney

Hospitality Magazine

Chef Mauro Colagreco will bring his globally acclaimed French restaurant Mirazur to Sydney this March. From 10 March until the end of the month, Colagreco and select members of his team will take over The Gantry at Pier One Sydney, serving a set menu that heroes Australian produce as part of the Mirazur Beyond Borders program. “Mirazur Beyond Borders is the opportunity for us to enrich our knowledge, philosophy and commitment,” says Colagreco. “I have visited Australia a few times an

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Central London Alliance launches tourism campaign

Boutique Hotel News

UK: Central London Alliance, a collection of London based organisations , has launched a campaign to stimulate visits to the city. The campaign, called Love Letters for London , encourages visitors to locate bespoke postboxes which have been installed at various different venues throughout central London. This includes museums, theatres, hotel lobbies and in commercial buildings.

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2023 New Openings & Travel Ideas from Small Luxury Hotels

eHotelier

Ranging from a newly preserved ancient house in China to a hand-picked selection of hidden jungle escapes across several countries and cultures, these twelve vibrant, new-to-SLH properties will influence travelers’ itineraries in the year to come. Here we present the latest additions that Small Luxury Hotels of the World (SLH) has to offer discerning boutique hotel aficionados across the globe.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Flag on the Play! Four Penalties Your Bar Can Avoid During Super Bowl Weekend 

Modern Restaurant Management

Regular season game days at the bar are crowded and hectic enough, but Super Bowl weekend? That’s a whole different ballgame! According to National Retail Federation, nearly 18 million fans plan to watch the Super Bowl at their favorite bar. If you’ve got a good game plan, with some well-scripted plays… you’ll be celebrating a “penalty-free” weekend with increased profits!

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Maybourne Hotel Group names chief operating officer

Boutique Hotel News

Worldwide: Owner-operator Maybourne Hotel Group has named Roland Fasel as the group’s chief operating officer, effective April 2023. Fasel brings almost 30 years of global experience with luxury hotel groups to his role with Maybourne Hotel Group. He joins from the Aman Collection , where Fasel held the same title of chief operating officer for the past six years.

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Baccarat Hotel Dubai set to open in 2026

eHotelier

SH Hotels & Resorts, the hotel brand management company founded by hospitality visionary Barry Sternlicht, Chairman and CEO of Starwood Capital Group, today announced plans to set a new standard of glamor and luxury in Dubai, the hospitality hub of the Middle East, with the opening of Baccarat Hotel & Residences Dubai in 2026. The hotel is part of a new ultra-luxury mixed-use development in Downtown Dubai, facing the famed Burj Khalifa, the world’s tallest building.

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Maybe Sammy launches Sydney cocktail festival

Hospitality Magazine

The Maybe Group has announced it is teaming up with Public Hospitality to host a free one-week cocktail festival in Sydney. From 12 April, bar teams working at establishments listed on The World’s 50 Best Bars 2022 list and the extended version will take over Maybe Sammy, Dean & Nancy on 22, Sammy Junior and The Strand Rooftop. Participating bars include: 3: Sips, Barcelona 10: Alquimico, Cartagena 12: Jigger & Pony, Singapore 13: Hanky Panky, Mexico City 14: BKK Social Club, Bangk

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Neil Schubert joins Hotel Communication Network as Chief Product Officer

eHotelier

Forty-year hospitality industry technologist Neil Schubert has joined Canada-based Hotel Communication Network (HCN) as Chief Product Officer. With 20 of those years spent spearheading the technology initiatives for Marriott International, Schubert brings to HCN a wealth of knowledge in application development, product management, systems integration, financial systems management, infrastructure, IT architecture, and field service.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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Archer Brewing opens in Brisbane’s Wilston

Hospitality Magazine

There’s a new spot for a pint or two with the launch of Archer Brewing from local brewing duo Lucy and Stuart Martin. After crafting beers for a range Queensland breweries since 2017, Archer Brewing is the duo’s own brand home for their range of easy-drinking beers. The venue hosts the full Archer Brewing range on tap, including the mid-strength lager, pilsner, pale ale, I.P.A and rice lager.

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Heinrich Morio appointed General Manager at Zulal Wellness Resort by Chiva-Som

eHotelier

Chiva-Som International Health Resorts, a global pioneer in wellness and transforming lifestyles, is delighted to welcome Heinrich Morio as general manager at its newest wellness destination, Zulal Wellness Resort by Chiva-Som, located in Qatar. In this role, Morio will be responsible for managing the resort’s day-to-day success, overseeing all operations, while maintaining focus on providing an environment that encourages healthy lifestyles and wellbeing.

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CaptainBook.io raises €250k on SeedBlink

Boutique Hotel News

Greece: Travel experience marketplace CaptainBook.io has raised €250,000 on SeedBlink and plans to expand in Europe. SeedBlink is a European platform for co-investing in tech start-ups and helped raise €250,000 for CaptainBook. CaptainBook will use the investment to drive product development and accelerate expansion to Europe, specifically in Romania, Poland, Spain, and Italy.

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American post-COVID travelers booking fun destinations

eHotelier

Few sectors were as heavily impacted by the COVID-19 pandemic as tourism was. Confinement and restrictions were huge blows to operators and are still behind many of the challenges that firms face today.

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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Life as a Mews Sales Manager

MEWS

Mews is always looking for world-class talent across all functions of the business. T his week we’re chatting to Luc van der Donk about one such role: t he position of S ales Manager. Luc has already spent 3. 5 years with Mews, the majority of which was as a S ales M anager within the Benelux (Belgium, Netherlands and Luxembourg) area. We asked Luc how his Mews story unfolded and what he’d say to anyone thinking of becoming a Mewser.

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CapitaLand Ascott Trust’s gross profit up 80% in 2H 2022, boosted by 81% growth in REVPAU

eHotelier

CapitaLand Ascott Trust (CLAS) achieved an 80% increase in gross profit for 2H 2022 to S$164.6 million compared to 2H 2021. This was mainly attributed to higher revenue from CLAS’ existing portfolio and contributions from its expanded portfolio of longer-stay assets, comprising student accommodation and rental housing properties in the United States of America (USA) and Japan, newly acquired serviced residences in Australia, France and Vietnam, as well as from lyf one-north Singapore which soft

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Baglioni Hotels & Resorts opens hotel in Milan

Boutique Hotel News

Italy: Luxury Italian hotel group Baglioni Hotels & Resorts has opened its latest Milanese hotel, Casa Baglioni , in the district of Brera. Casa Baglioni has opened with 30 guest rooms and suites, a lounge area, a wine cellar, and a restaurant by Michelin-starred chef Claudio Sadler. Designed by Milanese architects Spagnulo & Partners, guest rooms feature artworks by Italian and international artists including Superficie Bianca (2003) by Enrico Castellani, Running Fence (1974) by Christo

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Jason Lalor named CEO at Conferma Pay

eHotelier

Conferma Pay and Sabre Corporation announced the appointment of Jason Lalor as Chief Executive Officer of Conferma Pay.

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.

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Valor Hospitality appoints COO, global principal and CIO

Boutique Hotel News

USA: Acquisition, development and management company Valor Hospitality Partners appointed chief capital officer Steve Cesinger and chief investment officer and global principal Brandon Hatfield. Valor’s global co-founder and chief investment officer Steve Cesinger will assume a new role as chief capital officer. Cesinger said: “I am excited to take on this dedicated role to further expand our capital relationships going forward.

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Leisure & hospitality sector adds 128K jobs

Hotel Business

The leisure and hospitality sector added 128,000 jobs in January—the most of any sector—according to the U.S. Bureau of Labor Statistics. Overall, the economy added 517,000 jobs. Both the unemployment rate, at 3.4%, and the number of unemployed persons, at 5.7 million, changed little in January. The unemployment rate has shown little net movement since early 2022.

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Formby Hall secures over £13m financing from Leumi UK

Boutique Hotel News

UK: Hotel lender Leumi UK has completed a £13.8 million refinancing loan for Formby Hall Golf Resort & Spa. The deal, agreed with equity firm H.I.G Capital and hotel manager Hamilton Pyramid Europe, has been proposed for a five-year term. Formby Hall has 76 hotel rooms with multiple new spa and leisure facilities being installed. Plans going forward include extending the room count, as well as upgrading and extending the spa, gym, treatment rooms and hospitality facilities.

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Apprenticeships’ power to unlock potential within hospitality

Hotel Owner

Apprenticeships in the hospitality industry have long been recognised and championed as a powerful tool for developing the industry leaders of tomorrow. However, it wasn’t always met with optimism and investment, as there wasn’t enough awareness of the long-term financial benefits that come with developing those individuals that will shape the future of our sector for years to come.

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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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Hyatt Centric Congress Avenue Austin opens

Hotel Business

Hyatt Hotels Corporation has opened Hyatt Centric Congress Avenue Austin, a 31-story hotel in downtown Austin, marking the second Hyatt Centric property in Texas. The hotel’s 246 guestrooms, including five suites, offer Drybar hair dryers, Nespresso coffee makers, BeeKind bath amenities and JBL Bluetooth speakers. Honoring Austin’s artistic spirit, guitar-amp nightstands and vintage show posters can be found in the rooms, as well as portraits in concrete incorporated into columns in the eighth-f

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The Other House launches new club flats

Hotel Owner

Aparthotel The Other House South Kensington has announced a new collection of premium club flats. The residents club, which opened its doors in July 2022, will expand its selection of club flats with the new premium club collection as well as club vaults and club combos. Some of the new offerings include Club Mezz, Club Turrets and Club Garden. Club Mezz flats feature an open plan mezzanine bedroom, sVictorian ceilings and floor-to-ceiling windows.

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How Busy Will 2023 Spring Break Travel Season Be?

Travel Pulse Destinations

Booking data shows travelers are eagerly returning to historically popular spring break destinations including Mexico and the Caribbean.

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Jastar Capital acquires Native Bankside aparthotel for £40m

Hotel Owner

Jastar Capital has acquired Native Bankside, a London aparthotel property, through Create REIT for in excess of £40m. The property, which is a five-year-old development with 75 units, will continue to be operated by Nated Places under a new long-term management agreement with Jastar Capital. Native Bankside is the UK’s first ‘BREEAM Excellent’ aparthotel, which “illustrates the premium achieved for the most sustainable developments”, as the government clamps down through the Energy Performance

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i