Thu.Jan 26, 2023

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You can’t direct the wind, but you can adjust your sails: financial planning for 2023

eHotelier

The current situation requires us to plan for changes: if your planning is thorough but flexible, it is likely to be more agile, which makes it far more future-proof.

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15 Super Simple Ideas to Enhance Hotel Guest Experience

MEWS

If you’re looking for ideas to enhance the hotel guest experience , you’ve come to the right place. We’re here to tell you that the small details do matter, and that going the extra mile to create a guest-centric operation will without a doubt have an important repercussion on your brand reputation and customer loyalty.

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BofA Report: New Appreciation for Restaurants

Modern Restaurant Management

There is a widespread new appreciation for restaurants, an encouraging sign for the future, according to The Bank of America 2022 State of the Restaurant Industry report. In other encouraging news, franchise operators believe that, although most restaurants are not fully staffed, the labor situation has stabilized. Modern Restaurant Management (MRM) magazine asked Cristin O’Hara, Managing Director and Head of Restaurant Group at Bank of America, to elaborate on some of findings.

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4 Simple Ways to Automate Hotel Management Solutions

InnQuest

Hotel automation uses tools that automate various tasks, allowing the hotel staff to focus on more important things by saving time and resources. Several day-to-day operational processes are now automated by hospitality professionals of all levels, including proprietors, operators, top executives, and sales coordinators. In this blog, we examine the most recent developments in hotel automation and the reasons for the increasing demand for automation in the hospitality sector.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Captain found for new Tromsø hotel

eHotelier

Moxy Tromsø has appointed its Captain: Jurate Poluniovaite. She has worked at all Moxy Hotels in Scandinavia and will now take the lead at the upcoming hotel in Tromsø, Norway.

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Appoinment of New General Manager of Centara Mirage Resort Mui Ne

eHotelier

Centara Hotels & Resorts, Thailand’s leading hotel operator, is pleased to announce the appointment of Tom Pieter Van Tuijl as the new General Manager of Centara Mirage Resort Mui Ne, a fully integrated resort themed as an 'Explorer’s Playground' alongside the tranquil coastline with beautiful overlooking views towards Mui Ne Bay. In his new role, Mr.

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Gettys Group promotes O’Keefe to principal

Boutique Hotel News

USA: Molly O’Keefe has been promoted to principal at The Gettys Group Companies to drive strategic business initiatives for the design and development firm. O’Keefe has been in the industry for more than 15 years, working throughout North and South America, Asia Pacific and the Caribbean. She is now the most senior member of the company’s team of female leaders and will focus on extending the group’s global reach and impact.

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Six Senses Napa Valley will bring the brand’s trademark wellness and sustainability

eHotelier

Six Senses is taking its wellness and sustainability formula to a sanctuary in Napa County, an agricultural haven producing some of the world’s most sought-after wine. Named after the natural thermal Aetna Springs discovered in the 1870s, the original resort thrived until the 1970s as a natural spa destination, with Aetna Mineral Water also sold throughout the American West.

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NEOM selects GHM to manage The Chedi Trojena

Boutique Hotel News

Saudi Arabia: NEOM Hotel Development has selected General Hotel Management (GHM) to manage The Chedi Trojena. GHM has become the second hotel partner for Trojena – a mountain destination currently under development that will host the 2029 Asian Winter Games. Located within the Slope Residences of the project, The Chedi Trojena will be a part of a residential village in one of Trojena’s six clusters: Gateway, Discover, Valley, Explore, Relax and Fun.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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Accor and Ennismore accelerate expansion across SEA

eHotelier

Accor, the region’s largest international hotel operator, and Ennismore, the fastest-growing lifestyle hospitality company, will expand their portfolio with a series of key hotel and resort openings all across Southeast Asia in the year ahead. With close to 30 confirmed new properties under ten distinct brands in nine countries, 2023 marks an important milestone in the two group’s regional development strategies.

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YOTEL announces first hotel in Saudi Arabia

Boutique Hotel News

Saudi Arabia: Tech-enabled hotel group YOTEL will open its first hotel in the research and innovation district of Oxagon in NEOM by 2025. The hotel will be located within a dedicated research and innovation campus in Oxagon, a city which is being developed along NEOM’s Red Sea Coast. Eventually, Oxagon will become home to a port with a fully automated supply chain and logistics network.

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Radisson Hotel Group enters 2023 with strong foundation for growth

eHotelier

Radisson Hotel Group has paved the way for a strong 2023 by strengthening its foothold in Asia Pacific, doubling the number of signings in 2022, celebrating new openings, and announcing market entrances. Last year, growth in priority markets was spearheaded by highly localized strategies which included the establishment of dedicated Business Units with on-the-ground teams to enhance support for the Group’s owners and partners in their time zones and local languages.

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AHLA’s Rogers Calls for Immigration Reform, Increased Visas During ALIS Update

Lodging Magazine

Stressing the need for immigration reform and a greater number of work visas, AHLA President/CEO Chip Rogers was keenly focused on the industry’s current labor challenge during an association update earlier this week at ALIS (Americas Lodging Investment Summit). During the update, Rogers urged hoteliers to get more involved in the process, particularly as it relates to reaching out to elected officials for change on behalf of the industry.

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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Most global regions showed full RevPAR recovery in 2022

eHotelier

Among the global regions, Asia saw the only decline in revenue per available room (RevPAR) from 2019, according to 2022 data from STR.

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JW Marriott Grosvenor House appoints sales and marketing director 

Hotel Owner

JW Marriott Grosvenor House London has appointed Cristina Muku as director of Sales and Marketing for the 496-room property and first hotel on Park Lane. Muku has over 25 years of experience in the hospitality industry and was recently promoted from director of Sales at JW Marriott Grosvenor House. She currently oversees key segments including the Middle East market, entertainment, sports, diplomatic, and is directly responsible for luxury Consortia.

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Trends in guest communications in 2023

eHotelier

HiJiffy releases a new eBook exploring six ongoing and emerging trends in guest communications for this year.

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Ruby Hotels to make Dublin debut with Ruby Molly hotel

Hotel Owner

Ruby Hotels, led by founder and CEO Michael Struck, is set to make its Dublin debut with the announcement of Ruby Molly, set to open Q1 2024. The Munich-based group’s Lean Luxury Design Hotel is being built in the centre of Dublin: a brand-new building comprising 272 rooms and over 500 m2 for bar, café, and lounge on the ground floor, which is open to both guests and the public.

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.

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IDeaS scores in two categories of the Hotel Tech Awards

eHotelier

Company secures top 10 Global Hotelier’s Choice Award and Best Place to Work.

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Valor Hospitality appoints talent director

Hotel Owner

Hotel management Valor Hospitality has announced the appointment of Ben Gabbitas as its new resourcing and talent director. In his role he will develop recruitment strategies along with recruitment-based technologies to help Valor attract people with the “right skills, behaviours and values”. Valor Hospitality has a UK portfolio of 37 hotels, with almost 3,000 UK team members.

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This Week’s Comings & Goings

Lodging Magazine

Horwath HTL announced two new managing directors: Dorothy Dowling and Melissa Maher. Dowling will support global hospitality industry clients with market strategies to help grow scale, revenue, and profitability, and Maher will work with hoteliers on actionable items to optimize their business offerings. CBRE announced Kelli Carhart has been appointed to the position of executive managing director of Multifamily Capital Markets for the United States.

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The Park Hotel in Redcar brought to market for £950k

Hotel Owner

The Park Hotel in Redcar, which is located along the Yorkshire coast, has been brought to the open market at an asking price of £950k. The seafront hotel, which is located close to the town centre and offers panoramic coastal views, has 32 bedrooms, a large bar and restaurant, as well as on-site parking. The property has been owned for 20 years by Lee and Claire Dexter, who have decided to sell to pursue “other ventures”.

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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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Opportunities for tourism due to post-pandemic travel triggers

EHL Insights

Insights from a recent research project that analyzes the post-pandemic emotional triggers behind making travel decisions. The findings highlight how people today are deciding to travel due to a desire to make human connections, find a sense of belonging, create lasting memories and undertake affordable sustainable actions. These new values of travel are opening up important opportunities for hoteliers and DMOs to create innovative and engaging offers based on quality rather than quantity of tra

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‘Culinary future’ of The Lygon Arms to be shaped by celebrity chef James Martin

Boutique Hotelier

The Lygon Arms has said the hotel’s ‘culinary future’ will be shaped by celebrity chef James Martin, after it was revealed that he will open two new restaurants at the property: GRILL and TAVERN. The news comes following Martin’s successful venture with The Lygon Arms’ sister hotel Chewton Glen, where he developed the menu at The Kitchen Restaurant & Cookery School following its launch in 2017.

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A Better Way to Cutlet

EATER

Molly DeCoudreaux Forget the flour and eggs: This one-step breading method makes it easy to flash-fry cutlets any night of the week Whether it’s for schnitzel, chicken fried steak, or a perfectly fried chicken thigh, nearly every meat-eating, serious home cook has experimented with three-step breading a cutlet of some variety or another. Maybe they’ve even tried knocking that down to two steps, skipping the flour and using only the egg and breadcrumbs, as is sometimes done for a veal milanese or

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7 ways to Optimize Your Hotel’s Distribution Strategy

Revfine

Consistently placing your inventory in the most profitable channels is essential for successful distribution. Yet distribution remains one of the most complex tasks facing hoteliers. Hotel profitability is correlated directly with the deployment of effective distribution strategies, ones that are resilient and adaptable to real-time. Here are a few ways for your hotel's distribution team The post 7 ways to Optimize Your Hotel’s Distribution Strategy appeared first on Revfine.com.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i