Mon.Oct 24, 2022

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The hotel check-in process has been the same for 100 years

eHotelier

Here are the most common steps in the current process and how they emotionally affect the guest.

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Robin Wagner wins S.Pellegrino Asia-Pacific Young Chef with vegan dish

Hospitality Magazine

Penfolds Magill Estate Restaurant Sous Chef Robin Wagner has been announced as the winner of this year’s S.Pellegrino Asia-Pacific Young Chef regional final. The chef took home the title in a competition held on 17 October at the Sydney Seafood School where he went head to head with nine other finalists. Each contestant was asked to present their signature dish to a judging panel consisting of Saint Peter’s Josh Niland, Nomad’s Jacqui Challinor and Quay’s Peter Gilmore.

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Westin Grand Cayman announces Jay Marsella as new Vice President of Sales and Marketing

eHotelier

Marsella comes to the Westin Grand Cayman with more than 25 years of resort sales and marketing experience, spanning a portfolio of properties including Waldorf Astoria Orlando, Hilton Hawaiian Village Waikiki Beach Resort and Hilton Waikoloa Village, Harbor Beach Resort and Spa, Fort Lauderdale, and Marriott Marquis Houston. .

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Maybe Sammy + Public Hospitality announce Paddington bar El Primo Sanchez

Hospitality Magazine

Australasia’s Best Bar and Sydney-based group Public Hospitality are teaming up to open a new venue in Paddington. The two forces have come together to launch a Mexican-inspired bar called El Primo Sanchez in The Rose Hotel in December. The concept will take over the ground floor of the venue and serve cocktails that center around agave spirits and Mexican ingredients.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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The Farm at San Benito unveils the Mahogany luxury residences

eHotelier

Long acclaimed for its integrative, science-based medical and wellness treatments, The Farm at San Benito in Lipa City, Batangas, heightens the experience by adding the latest premium feature to its well-rounded approach to hospitality and healing. This summer, The Farm unveils the Mahogany Luxury Residences to make extended stays a true experience in sheer comfort, indulgence, and beauty.

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More Trending

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Everyone Is Feeling the Impact of Inflation

Modern Restaurant Management

Restaurants and customers are feeling the effects of inflation, according to the third quarter 2022 data for the Yelp Economic Average (YEA) report, The report reveals that inflation experiences have intensified for consumers in every state in the U.S. year over year, with reviews mentioning inflation up by 22 percent compared to Q3 2021. Yelp found that food businesses are seeing one of the largest increases of inflationary experiences compared to Q3 2021, followed by restaurants.

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Produce focus: cooking with galangal

Hospitality Magazine

Galangal is one of four rhizomes in the Zingiberacae (ginger) family. The root herb was first cultivated in China and flourished in the Eastern Himalayas. It was introduced to Europe during the 9th century and was widely used for medicinal purposes. It quickly spread throughout South-East Asia via trade routes and became a staple ingredient for many cuisines within the region.

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Seychelles crowned the 29th annual World Travel Awards

eHotelier

Seychelles was acclaimed as the “Indian Ocean’s Leading Honeymoon Destination 2022” during the 29th annual World Travel Awards.

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Matt Moran’s Chiswick launches spring event

Hospitality Magazine

Chiswick in Sydney’s Woollahra has teamed up with Hendrick’s gin to launch The Gardens of Arcadia this week. The festivities will see a curated menu served in the dining room until 14 November as well as two events hosted on the lawn in front of the restaurant on 28 October and 11 November. The first garden event will take place this Friday from 5pm and see guests enjoy cocktails crafted with Hendrick’s gin as well as snacks made by Chiswick’s Head Chef Taylor Cullen.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Fuji Speedway Hotel debuts as the first hotel in the The Unbound Collection by Hyatt brand in Japan

eHotelier

Set amid Mount Fuji, the luxury hotel provides the ultimate motorsports experience at the iconic Fuji Speedway race circuit.

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Global Asset Solutions launches Hotel Asset Management course

Hotel Owner

Global Asset Solutions has launched an online training course with external accreditation which will aim to support the growing demand for hotel asset management. The course will reportedly target aspiring asset managers who are already working elsewhere in the sector, as well as students and new entrants. According to Global Asset Solutions, the certificate is tailored towards hotel owners, bankers, investors, lenders, operators, students and “anyone involved in hotel real estate who wants to u

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Eden Hotel Collection appoints three GMs

Boutique Hotel News

UK: The Eden Hotel Collection has appointed three general managers across its portfolio, including Bovey Castle, The Greenway Hotel and Brockencote Hall. Dean Gunston has been promoted from senior general manager of The Greenway Hotel and Spa and Brockencote Hall Hotel to a new position at Bovey Castle in Dartmoor National Park. Gunston has worked with Eden for more than 13 years and began his career at The Kings Hotel in 2009 as general manager.

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Travel Predictions 2023

Are Morch

Travelers are set to make 2023 a big year for getting out and exploring the world. Excited about the year ahead, Booking.com has conducted extensive research to reveal the travel trends of 2023, including where travelers want to go, their inspirations for traveling, and how budget plays a big role in their plans. 2023 will be the […]. The post Travel Predictions 2023 appeared first on Are Morch, Digital Transformation Coach.

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No-Code Technology: The Key to Unlock the Future of Your Business

Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

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Mama Shelter to debut Mama Skin Spa in Rennes

Boutique Hotel News

France: Mama Shelter will open its ninth hotel in France next March 2023, with a site in Rennes, Brittany, which will become home to the first Mama Skin Spa. Marking the 17th hotel worldwide for Mama Shelter, the Rennes property is housed in a former bank and will feature 119 bedrooms. Benjamin El Doghaïli, head of the Mama Shelter design studio, is lead architect on the project.

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Rishi Sunak to become next PM

Hotel Owner

Rishi Sunak is set to become the next leader of the Conservative party and the UK prime minister after becoming the sole candidate to surpass the threshold of 100 votes. Penny Mordaunt announced she was withdrawing from the race only minutes before the nominations deadline at 14:00 BST today (24 October), when it was to be confirmed who had passed the threshold.

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SLH unveils Private Collection with 76 villas

Boutique Hotel News

Worldwide: Small Luxury Hotels of the World (SLH) has announced a global portfolio of 76 villas as part of the new Private Collection. Spanning 28 countries, the Private Collection has launched with a portfolio of standalone villas which cater to longer stays. Villas which offer work-friendly amenities will also be easily identifiable via SLH. Locations include Japan, Thailand, Australia, Europe, Africa, Central and South America, the Caribbean and more.

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Hilton London Bankside wins 2022 World Luxury hotel awards

Hotel Owner

Hilton London Bankside has been named the ‘UK’s Luxury City Hotel’ at the 2022 World Luxury Hotel Awards. The design-led and Hilton flagship hotel received the award for its “sustained commitment to excellence in hoteliering and outstanding achievement in the international luxury hospitality market”. Situated in London’s Bankside, the hotel featured 292 modern guest rooms, including 25 bespoke Suites and one beautiful Penthouse Apartment, which has its own private terrace and views of Lond

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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Passengers Can Expect a Unique Carnival Cruise Ship

Cruise Hive

As the Carnival cruise ship sails toward Australia, unique features and classic favorites are being revealed aboard. The post Passengers Can Expect a Unique Carnival Cruise Ship appeared first on Cruise Hive.

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The Lake Como Hidden Gems That Don't Appear on Your Instagram Feed—And Where to Find Them

CN Traveler

There's so much more to Italy’s deepest lake than the over-Instagrammed lakeside cocktail spots and sleek wooden boats whisking across the water—you just might not find it on your social media feed.

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“The Real Love Boat” Crew Meet Original Show Cast On Princess Cruise Ship

Cruise Hive

The original cast members meet with the current "The Real Love Boat" hosts and crew onboard the Discovery Princess cruise ship. The post “The Real Love Boat” Crew Meet Original Show Cast On Princess Cruise Ship appeared first on Cruise Hive.

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The Adventures of Tippy the Tip Jar

7 Shifts

The little scamp that’s full of change! Follow the comic adventures of Tippy the sentient tip jar as they get into mischief and misadventures all to do with tipping. Scripted by Daniel Dalman. Illustrated by Kate Miller ( @kateandtheworld ). Tippy finds out there's no such thing as a free rescue. Tippy tries on a new shirt. Tippy has a stint as a thespian.

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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Celebrity Ship Begins Cruise Season for Caribbean Nation

Cruise Hive

The cruise season is underway in Grenada, with more than 200 ship calls and 375,000 guests expected in the next few months. The post Celebrity Ship Begins Cruise Season for Caribbean Nation appeared first on Cruise Hive.

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An International Guide to the World of Aprés-Ski

CN Traveler

Whether you're looking for Champagne showers in Austria or sticky-floored dives in Montana, we've got the rundown of where to go (and what to drink).

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Over One Million Cruise Passengers Visited Alaska Destination in 2022

Cruise Hive

Norwegian Encore has departed Juneau, Alaska, concluding a successful cruise season for the city, which can look forward to a record number of ships in 2023. The post Over One Million Cruise Passengers Visited Alaska Destination in 2022 appeared first on Cruise Hive.

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Five Keys to Assembling an Effective Hotel Restaurant Staff

Lodging Magazine

Staffing challenges have been affecting all areas of hotel operations, and restaurant service is no exception. “We definitely have the same problem,” says Jennifer Krapp, head of restaurant operations at The Indigo Road Hospitality Group. “Whether it’s front door staff, servers, bartenders, or dish washers, there seems to be a lack of applicants that have the kind of experience that we’re looking for.

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.