Tue.Sep 13, 2022

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Hiring Quickly (But Safely) as Dining Demand Picks Up

Modern Restaurant Management

Restaurants are filling up again, but hiring and retaining employees in the midst of a national workforce shake-up remains an uphill battle. There are several talent acquisition strategies you can apply to make your hiring process quicker and more efficient without compromising your brand, workplace culture, or the safety of your employees and customer base.

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Automation in the Hotel and Motel World

InnQuest

As automation becomes more and more prevalent in society, it’s no surprise that it’s making its way into the hospitality industry. In today’s fast-paced digital world, hotel and motel operators must be able to keep pace with the needs of guests on an individual basis. With the use of automated hotel management system , you can streamline your processes, improve operational efficiency, enhance personalisation, improve guest satisfaction, and improve employee satisfaction.

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Is the Breakfast Forecast Partly Sunny or Partly Cloudy? 

Modern Restaurant Management

QSR breakfast shows signs of recovery after a pandemic-induced decline over the past 24 months. The author notes that breakfast traffic has returned to positive levels. She’s right, but it’s worth digging a little deeper. As a global data analytics partner to private and public restaurant brands, we gather insights from many sources, including monthly QSR sales, traffic, average check and basket size.

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Become a Temporary Regular When You’re on Vacation

EATER

Shutterstock. Over just a few days, you can live out the vacation fantasy of making a foreign bar or cafe feel a little like home This post originally appeared in the September 12, 2022 edition of The Move , a place for Eater’s editors to reveal their recommendations and pro dining tips — sometimes thoughtful, sometimes weird, but always someone’s go-to move.

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Planning Your Restaurants Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Living in a cashless world

NV Hotels

The world is going cashless, and employees are receiving fewer tips. youtip provides a simple, fast, and secure digital tipping solution. Guests can tip employees by simply scanning a QR code or clicking a link — no cash or app download required. With youtip , everyone wins. Guests can reward employees for outstanding service. Employees earn more money and are encouraged to work harder to provide great experiences.

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How to use Google trends for hotel marketing?

STAAH

As search continues to dominate how your guests find you, ensuring your hotel’s presence for relevant searches is more important than ever. But how should you find relevant searches for your hotel and location ? You’ll find no dearth of paid and unpaid tools to help you find search trends that are relevant to your business and guest profile. Primary amongst them is Google Trends – a free analytics-measuring tool that allows users to tailor searches for relevant terms and phrases and monitor SEO

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Hotel SOPs: Tips and examples to create your standard operating procedures

SiteMinder

When quality, safety and consistency are at stake, hoteliers around the world turn to standard operating procedures (SOPs). It is a term that refers to more than a checklist of items but relies on careful consideration and training to achieve the desired outcome in the world of hospitality. This blog explores how to build and successfully incorporate SOPs in your hotel operations, including best practices.

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Is an aging society a threat or an opportunity for hospitality?

EHL Insights

Today, we are living in an aging society that is slowly increasing to the point where th e number of older persons is projected to double to 1.5 billion in 2050. The fact that older people are a growing demographic group in today's world comes with a variety of economic impacts. For example, if there are to be less and less customers in the traditional hospitality industry, should businesses in the hospitality sector start adapting?

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Amadeus NDC content surpasses 20 airlines with addition of Lufthansa Group

PhocusWire

The Lufthansa Group content, including continuous pricing and a range of ancillary services, will begin to roll out in the fourth quarter of this year.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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How Radisson is Making Revenue a Team Sport

Duetto Cloud

Gianni Di Fede, Senior Vice President of Revenue Management, Distribution, and RevGen BI, EMEA, joined Radisson Hotel Group in 2017. From day one he had the vision to streamline revenue operations, with the aim of driving increased revenue and efficiency.

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Tiqets, Klook to share content across platforms

PhocusWire

For Tiqets, this is the second collaboration in about two months with an Asia-based company, following its announcement in July of an integration with Trip.com Group.

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Erin DeJesus Named Executive Editor of Eater

EATER

DeJesus steps into a new role along with Ellie Krupnick, who will lead a new cross-functional lifestyle team Erin DeJesus has been named the executive editor for Eater, stepping into the role after 12 years covering food and restaurants across the network. DeJesus has led Eater.com, Eater’s flagship national site, and has been influential in shaping Eater’s nationwide restaurant and culture coverage.

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Introducing The Phocuswright Conference 2022

PhocusWire

The Phocuswright Conference 2022, taking place in November in Phoenix, will include Center Stage sessions featuring industry leaders along with dedicated programs for innovation, diversity, Young Leaders and more.

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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Curtis Duffy’s Next Project Is a Cocktail Lounge With Spaceship Vibes

EATER

Lawton Stanley Architects. [link].

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#QSRNext starring Taco Bell, Focus Brands, Popeyes, CKE execs

Fast Casual

QSRWeb's virtual talk show, #QSRNext, takes place Nov. 9 and will feature insight and advice from several successful industry leaders.

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Q&A: Doug Lansky on the efficacy of carbon offsetting schemes

PhocusWire

The destination management and tourism specialist explains why offsetting schemes sound “too good to be true.”.

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Transforming customer engagement with AI-powered personalization

Fast Casual

How do AI and machine learning feature in transforming customer engagement in restaurants into a more personalized experience?

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.

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Intrepid Travel acquires Australian tour operator Joob

PhocusWire

Australia-based Intrepid Travel says the acquisition will bolster the growth of its DMC in Australia, which was created in 2021.

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How data reporting powers Southern hospitality for a growing restaurant group

OpenTable

The post How data reporting powers Southern hospitality for a growing restaurant group appeared first on OpenTable Resources.

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Hungarian OTA Szallas Group acquired by Wirtualna Polska Holding

PhocusWire

Szallas Group operates the largest domestic travel portals in Central and Eastern Europe, enabling travelers to book accommodations in Hungary, the Czech Republic, Romania, Poland and Croatia.

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Powerhouse POS Workstations by Panasonic Connect Help an Ohio Wendy's Franchisee Streamline Operations

Fast Casual

Powerhouse POS Workstations Help an Ohio Wendy’s Franchisee Streamline Operations

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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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Short-term rental company Frontdesk scores $13M for expansion

PhocusWire

The latest round brings Frontdesk's total equity financing to $22 million.

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I’m Finally Getting Rid of my Instant Pot, and I’m Not the Only One

EATER

Is the Instant Pot’s star finally fading? In 2018, I bought an Instant Pot, as one does when pressured by social media hype. I dreamed of unsoaked beans going from dried to delicious in a flash and of rich stews, whose shockingly short cooking times would be my secret. Four years and maybe a dozen total uses later, I have — finally — decided to part with the thing.

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Restaurants give credit where credit is due … on the menu

OpenTable

The names of farms, ranches, and cheesemakers are spelled out on menus with pride. Now, some restaurants are giving people the same acknowledgment, printing the names of kitchen staffers on the menu like a culinary byline. Earlier this year, chef Amanda Cohen caused a stir when she began crediting her cooks with specific menu items they helped create at her New York City restaurant, Dirt Candy.

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Hotel room types: A complete guide

SiteMinder

Modern hotels are set up to welcome a wide variety of guests, from couples to families, business travellers and groups. This is reflected in hotel booking options, which provide for the differing needs of guests by offering a range of room types. Single, double, queen, suite? The options available to provide guests with an experience that matches their needs go well beyond this list.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i