Enhancing Guest-Centric Experiences with QR Code Technology and Time-Tested Human Connections

The pandemic dealt a mighty blow to the bar and restaurant industry, where social distancing replaced friends and families gathering together to share stories, celebrate milestones, and create lasting memories. As the doors began to reopen, slowly and cautiously, restaurants and bars, still coping with labor shortages and inflation, had one new challenge to overcome — higher expectations. Restaurant staff expect better pay and improved working conditions, while diners expect more convenience and faster service — without sacrificing the human touch.

By implementing a QR Code at-table, two-way ordering system, servers can wait on more tables, increase their tips, and spend more one-on-one time with guests. Customers can enjoy a seamless dining experience, and restaurant operators can realize greater returns on their investments. 

Tech-Driven Strategies for Tech-Savvy DinersHospitality is a guest-centric industry, and as such, it has a vested interest in exploring opportunities to…