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What is service excellence? The service excellence definition for 2024

EHL Insights

Read on to discover the definition of service excellence in 2024. One of the best examples of service excellence is the Ritz-Carlton's Gold Standards , with their famous $2,000 rule which employees are empowered to spend to delight a guest above and beyond fixing problems. How many of us actually know what ‘service excellence’ truly means?

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Why Your Definition of Revenue Management Needs an Overhaul

Revenue Hub

NB: This is an article from Demand Calendar Its traditional definition has guided countless professionals in optimizing profitability and driving success. One constant in this ever-changing landscape has been the definition of revenue management. Revenue management has long been one of the cornerstones of hotel operations.

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Hotel101 Global Signs Definitive Merger Agreement With JVSPAC Acquisition Corporation To Publicly List On The Nasdaq

Hospitality Net

and affiliates ("HOTEL101" or "HBNB") and JVSPAC Acquisition Corporation (Nasdaq: JVSA) ("JVSPAC") announced today that they have entered into a definitive merger agreement. The Singapore-headquartered subsidiary of Philippine-listed investment company DoubleDragon Corporation, Hotel101 Global Pte.

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Cvent Enters Definitive Agreement to be Acquired by Blackstone

Lodging Magazine

announced that it has entered into a definitive agreement to be acquired by an affiliate of private equity funds managed by Blackstone in a transaction valued at an enterprise value of approximately $4.6 A […] The post Cvent Enters Definitive Agreement to be Acquired by Blackstone appeared first on LODGING Magazine.

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Highgate Enters Definitive Agreement to Purchase Viceroy Hotels & Resorts

Lodging Magazine

NEW YORK—An affiliate of the principals of Highgate announced that it has entered into a definitive agreement to purchase Viceroy Hotels & Resorts. The post Highgate Enters Definitive Agreement to Purchase Viceroy Hotels & Resorts appeared first on LODGING Magazine. We are excited for Viceroy’s […].

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What is RevPAM? Definition and Formula for Hotels

Revenue Hub

Definition and Formula for Hotels appeared first on Revenue Hub. Meanwhile, the conference room is generating the lowest amount of revenue per square metre and is thus the least efficient space. Read the full article at SiteMinder The post What is RevPAM?

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Hotel Asset Management: Definition, Importance, and Practices

Revfine

Read on to discover what hotel asset management is and what it The post Hotel Asset Management: Definition, Importance, and Practices appeared first on Revfine.com.