The importance of unwavering support cannot be overstated in the fast-paced world of pizza franchises, where the heat is always on, both in the kitchen and in the marketplace.

Here at Adora we understand how vital it is for your restaurant technology to be working flawlessly all the time. We’ve all experienced how stressful it can be if a system bugs out during a rush. That’s why we’ve gone the extra mile to ensure our customer support is as dependable as your pizzas are delicious. Adora boasts an average wait time of just over one minute for our customer support and a 90% one-call resolution on those calls. 

24/7 365 US-Based Support: Always There, Always Ready

Adora takes pride in offering around-the-clock customer support, 365 days a year, proudly based in the United States. We believe in the value of local, easily accessible support teams who understand your business environment and can relate to the challenges you face. This means no matter when a question arises, or an issue occurs – be it during the lunch rush or right before the big game – our dedicated support team is just a call away.

A Slice Above: Why Local Matters

Our commitment to US-based support is about more than just geographic preference; it’s about offering personalized, empathetic service that transcends the typical customer support experience. Our team members are not just voices on the other end of the line; they’re your neighbors, familiar with the unique nuances of the American pizza franchise landscape. This local advantage enables us to provide not only immediate assistance but also advice and insights that are relevant and actionable.

Baked to Perfection: Tailored Support for Every Need

Whether you’re facing a technical hiccup, or seeking advice on how to leverage Adora POS’s robust features, our team is equipped to assist. From troubleshooting hardware and software issues to optimizing Adora’s full suite of features, we ensure that your operations run as smoothly as your famous in-house tomato sauce.

Our Support Commitment

Our support team is trained to address and resolve 90% of your inquiries on the first contact, ensuring minimal downtime and disruption to your business. With comprehensive training on all Adora POS features, our support staff can guide you through every functionality, making sure you get the most out of our systems.

We believe in the power of human connection. Our support goes beyond technical fixes, offering a listening ear and tailored solutions to your unique challenges.

The Bottom Line

In the bustling world of pizza franchises, Adora stands out because of our cutting-edge Cloud POS and our unwavering commitment to supporting our partners. Our US-based, 24/7 365 customer support team is a testament to our dedication to your success. We’re not just a provider but a partner who never “leaves you on read.”

With Adora, you’re never alone in the kitchen. Let us help you keep the ovens hot, the pizzas tasty, and the customers coming back for more. Because when you succeed, we all do.

To learn more about how Adora can support your pizza franchise, schedule a free demo with our POS specialists today!